Every review we hold for the Blackburn office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom early consultation through to the final let, Entwistle Green, especially Sherry and Bobbie, have been wonderful. Nothing has been too much trouble and everything has gone without hitch. Couldn't recommend them enough. Thank you.PositiveQuality, Professionalism, Value
Marianne · 27 August 2021
Agent replied · 13 June 2024
Thank you for your glowing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAll the staff in the rentals office in Blackburn have been excellent! They were really proactive from the moment that we registered our interest in renting our property with them. Friendly and professional. Tom was our agent and was always happy to update us on the progress that their marketing was making. We dual marketed with another agent and they did nothing in comparison to EG. We were really pleased to pay slightly higher fees as they really did earn it. Will be happy to stay with EG.
Minnie · 16 June 2014
★★★★★ 5/5
GoogleExcellent service and extremely professional. A massive thank you to Donna Murphy for all your assistance and advice.
John · 18 August 2023
Agent replied · 13 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSuperb service from Tracy. Quick, friendly and efficient communication. The whole process was really smooth. We are looking forward to moving to our new home
Nicky · 25 June 2025
Agent replied · 23 September 2025
Thank you for taking the time to share your experience and for your wonderful 5* review Nicky! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat experience with this company. Donna came round and explained everything in detail and provided all the material to read up on. Within a couple of hours of taking photos, it’s was live online. A few days later I had multiple people viewing the property. Highly recommend
Dom · 21 August 2024
Agent replied · 26 August 2024
Thank you for your terrific 5* review and thank you for your recommendation Dom. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleImogen and the team have been very helpful throughout the process. They have been responsive, especially Imogen, and I look forward to continue working with them.
A Umar.PositiveResponsiveness, Professionalism
Akhbar · 14 June 2022
Agent replied · 13 June 2024
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy Husband & I would like to thank John in your Blackburn branch who helped us immensely on our moving day, without his help we don't know what we would have done we are both extremely grateful for all you did many thanks John
Denise · 15 June 2017
Agent replied · 13 June 2024
Hi Denise, Congratulations on the sale of your purchase! The Entwistle Green team in Blackburn aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. I will pass on your wonderful review to John and the entire team at the branch. Many thanks.
★★★★★ 5/5
GoogleHad an amazing experience with Tracy Law. Very professional and helpful.
Bisma · 27 October 2025
Agent replied · 26 December 2025
Thank you for your kind words! We're thrilled to hear that you had an amazing experience with Tracy Law. Providing professional and helpful service is our top priority and we're glad that we were able to meet your expectations. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat services. Very quick and lovely ladies
Leoni · 26 November 2025
Agent replied · 26 December 2025
Thank you so much for your review! We are thrilled to hear that you had a positive experience with our services and our team of lovely ladies. We strive to provide fast and excellent service to all of our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAmazing service, kind and helpful staff, everything was handled quickly and efficiently, just amazing!
Natasha · 17 September 2025
Agent replied · 23 September 2025
Thank you for your kind words! We are thrilled to hear that you had an amazing experience with our team. Providing efficient and helpful service is our top priority. We appreciate your feedback. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI found Bobbie Vaja at Entwistle Green to be so helpful and professional all the way from making our first enquiry to rent a flat up to the point of handing it over to us. She had to make several calls to satisfy my queries with the landlord and kept me informed via emails/ phone.
Really thankful for the service she provided us with. She is an asset to Entwistle Green. I wish her all the best.PositiveResponsiveness, Quality, Professionalism, Value
Sohaib · 27 August 2021
Agent replied · 13 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am so pleased with my experience with Entwistle Green. Bobbie and Toni dealt with the rental of my property. They had tenants for me within the week and kept me updated throughout the process. I have previously used another estate agents and had a terrible experience. It was an absolute pleasure to deal with Bobbie and Toni. They are friendly and so professional. I’m left feeling really confident that my property will be looked after and I was offered a 12 month contract so feel reassured with the tenants they have selected. Thank you so much for making things so easy during a stressful time.PositiveResponsiveness, Quality, Professionalism, Value
An · 27 August 2021
Agent replied · 13 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMet Sian in the office, lovely person and very informative. Always kept be updated with property status and new properties listing before they were online. I always get regular updates and my call is returned swiftly. Thank you Sian.
Tabz · 15 June 2019
Agent replied · 13 June 2024
Hi Tabz,
Thank you for taking the time to leave this great review, i am pleased to read that Sian was able to support you.
Kind regards, Sarah
★★★★★ 5/5
GoogleGreat service from John, Julia, Sandra and especially Sian. I wouldn't hesitate to recommended. Professional and efficient throughout, the Blackburn team responded in a caring and attentive way to any concern or query we had.
Thank you so much.
Karen · 15 June 2019
Agent replied · 13 June 2024
Thank you Karen for your fantastic 5* review of our professional and dedicated team in our Entwistle Green branch in Blackburn.
Kind regards,
★★★★★ 4/5
GoogleExcellent service lovely friendly staff
Julie · 5 December 2025
Agent replied · 26 December 2025
Thank you for your kind words! We strive to provide exceptional service and it's great to hear that our staff have left a lasting impression on you. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJulie went above and beyond with help. She kept me updated of properties on the market and getting an appointment was never a problem. Thank you for all your help.PositiveResponsiveness, Professionalism
Mumtaz · 27 August 2021
Agent replied · 13 June 2024
Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a wonderful experience with the very professional and friendly ladies at Entwistle green.
Sherry and Meagan made moving into our new house really easy for my wife and I.
Highly recommended agency.
Faraz · 14 June 2020
Agent replied · 13 June 2024
Wonderful to read Faraz that you had a fantastic experience with our local Entwistle Green team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleMuhammad Hussain has been the best property management agent I have come into contact with over the 10 years as landlord. Muhammad is reliable, extremely helpful and committed to providing an excellent service. Thank you.
A · 15 June 2019
Agent replied · 13 June 2024
Hi Angela, many thanks for your 5* review. Great to read that you are very happy with the service from Muhammed at Entwistle Green. Best wishes, Tracey.
★★★★★ 5/5
GoogleNot sorted contract yet but from the off Tracy has been great to deal with has been able to answer all questions. Great service and very friendly staff. Thank you. 😁😁 …
Lee · 15 March 2024
★★★★★ 5/5
GoogleUpon meeting the girls for my first appointment i felt totally comfortable & could be open & honest with them - i briefly explained my situation & they totally understood - from my first appointment it took approx 4-6 weeks for me to move in - i was also able to pay my deposit in stages otherwise i would have moved in sooner - A really great team - very helpful and understanding - well done girls & thankyou!!!!!
Melissa · 14 June 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna (Customer Relations).
★★★★★ 5/5
Googlerecently moved to my lovely home, I cannot thank Megan enough! she went above and beyond to help me! with numerous phone calls and email's , she was amazing! Thanks so much Megan!
Jessica · 15 June 2019
Agent replied · 13 June 2024
Jessica, thank you for taking the time to leave such a wonderful review. Kindest regards, Mark
★★★★★ 5/5
GoogleWe have just got a house to rent through these, we had Tracy law who was dealing with us and she has been very understanding, patient and helpful. Thank you so much for your help!
Ryan · 22 September 2024
Agent replied · 22 October 2024
Many thanks Ryan for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleA useless estate agents if I could give no stars I would staff I found very rude only interested in emails not actually seeing customers in person never could get straight answers only contacted us when wanted money payments when we tried phoning Estate agent never received an answer to phone seems to be giving us one hurdle after another to go over when all they had to do was talk to us rather than just communicate via email very stressful company to use when wanting to let a house
Charlotte · 15 June 2019
Agent replied · 13 June 2024
Hi Charlotte,
I am very sorry to read of your customer experience. It would be great if we could talk over the concerns you have raised. If you would like to please send us an email to review@countrywide.co.uk and we will be in contact as soon as possible.
Kind regards, Sarah
★★★★★ 1/5
GoogleLots of different issues when dealing with this branch. Not receiving any form for confirmation once I’d paid the holding fee. Difficulty getting anyone to answer the phone. Never once received a response to any email I sent. When I did get through on the phone no one was able to answer my questions. I was told 2 different desposit amounts. Once I’d moved in I noticed a leak, when I reported this I was told to put some tin foil over it.
Lisa · 15 June 2019
Agent replied · 13 June 2024
Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk
Kind regards, Chris
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.