Every review we hold for the Blackburn office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have had the pleasure of meeting and dealing with all 3 letting agents, Tracey, Sherry and Donna. All three were very professional and engaging with us. They made the process easy, quick and efficient. Would definitely recommend Entwistle Green.
Saleh · 16 December 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLove our new house. Was always updated with how everything was progressing. Megan and Bobbie made sure everything went smoothly. Would recommend
Charlotte · 15 June 2019
Agent replied · 13 June 2024
Charlotte, thank you for your kind words. Good luck in your new home. Best wishes, Mark
★★★★★ 5/5
GoogleBrilliant people to do deal with.
Having had contact with Sherry, Donna and Bobbie on the team, I couldn't recommend them highly enough.
Mick · 22 September 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us your 5* review and recommendation Mick! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOver the past two years we have used Entwistle for lettings of our 7 newly refurbished flats. Absolutely fantastic to deal with & the team as a whole are very well organised. Exactly what you want from an estate agent. More importantly the tenants they have found for our flats have had a similar experience dealing with them thus adding value to the experience of renting our flats.
Shivam · 15 June 2019
Agent replied · 13 June 2024
Hi Shivam
Thank you for taking the time to leave this review. I am delighted to hear that we have managed all your flats and found you suitable tenants throughout. Thank you for the 5 star rating too!
Kind regards, Chris
★★★★★ 5/5
GoogleMy sister and I received outstanding customer service from Entwistle Green. We struggled to find a house for sometimes, but Gareth took his time to help us get a house promptly. Such an amazing and receptive guy! Thank you a lot Gareth Stansfield for ensuring that we got a lovely accommodation quicker than we expected.
Kakoko · 14 June 2022
Agent replied · 13 June 2024
Thank you for the fantastic 5* review. I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleLet our property within one week of first listing. Staff were really good. If you left a message, they promptly got back to you, which is somewhat rare in this day and age. If you're thinking about an estate agent, give them a go
John · 14 June 2023
Agent replied · 13 June 2024
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you all for all of your hard work and commitment throughout my parents sale of their property. I very stressful time for us was made easier by your help and advise sometimes on a daily basis ! I feel you all really cared which meant a lot to us . I would highly recommend Entwistle Green for anyone looking to sell their home . Thank you !!
J · 15 June 2018
Agent replied · 13 June 2024
Really great to read another 5 star review and recommendation for the Blackburn branch of Entwistle Green Estate Agents. Thank you so much and congratulations on the sale of your parents property. Your comments will be passed on to the team. Kind regards, Sarah.
★★★★★ 5/5
GoogleI highly recommend Entwistle Green letting agents. Very polite and helpful. Made the whole process easy and stress free
Adam · 1 October 2024
Agent replied · 22 October 2024
Thank you Adam for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Team at Entwistle Green and consistently been outstandingly supportive. Lauren has done everything she can to help us with our Sale. Acting above and beyond possible expectations. A great team and amazingly dependable. We could not have asked for more!
PAUL · 14 June 2023
Agent replied · 13 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleOur rent late again! We pay for a full managed service but every month they don’t send us the rent on time. Even when they receive the money from the tenant well in advance. Poor communication, and full of excuses.
Kimberley · 14 June 2023
Agent replied · 13 June 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleI had a great experience with this home letting agency! The staff was helpful and professional, and they made the process of finding a rental property a breeze. I would highly recommend them to anyone looking for a new home.
Mehvish · 14 June 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Googleexcellent service, thank you to John and his team, very informative and helpful. James
J · 15 June 2018
Agent replied · 13 June 2024
Thank you J H For your wonderful 5* review recognising the helpfulness and informative service provided by John and the team at Entwistle Green in Blackburn. Kind regards, Scott.
★★★★★ 5/5
Googlehad excellent service with tracey she was very kind and helpful would defo recommend . was very quick at responding and all the process was very smooth thanks to tracey
Derek · 15 May 2025
★★★★★ 5/5
GoogleProfessional and friendly ..thanku soo much for finding a new house for me and fast processing ...thank you sooo much for entire team
Reshma · 14 April 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave us this tremendous 5* review Reshma Mariyam. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleMy friend paid £250 for nothing and can't get a refund it's wrong and daylight robbery!! I would never ever use these estate agents way too expensive with fees etc. There attitudes are disgusting and the info they ask for is invasion of your privicey! I have no choice to give 1 star I would give them NOTHING!
Michelle · 15 June 2019
Agent replied · 13 June 2024
We take your comments very seriously Michelle and are very sorry to hear that your experience was not a happy one. We pride ourselves on the level of customer service we offer and are very disappointed that you felt we didn’t meet your expectation. It is very disappointing to read your comments and I would very much like to discuss your areas of concern in more detail to find out which property this was in relation to so please do not hesitate to contact me review@countrywide.co.uk
★★★★★ 5/5
GoogleBrilliant through out the full process very very helpful, polite and considerate. Would highly recommend
Shaun · 27 July 2024
Agent replied · 26 August 2024
Thank you for taking the time to leave us this great 5* review and recommendation Shaun. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA brilliant team at Blackburn. When i used to look for investments I would always get updated calls and emails on new properties to the market. Very friendly and always look after me.
Zaeem · 14 June 2023
Agent replied · 13 June 2024
Hi Zaeem,
Great to read your wonder 5* review and experience! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleMy house was listed for Entwistle Green in Blackburn and I have found them nothing shy of amazing. The manager John, along with his agents Sian and Julia bent over backwards for me the entire time I was with them and they are both very professional and will go the extra mile for customers.
Highly recommended!
Mohammed · 15 June 2019
Agent replied · 13 June 2024
Thanks for your great 5* review and recommendation. It's great that John, Sian and Julia provided such a professional service to you in the sale of your property. Best wishes, Tracey.
★★★★★ 5/5
GoogleExcellent service. Very prompt and efficient
Abdul · 6 December 2024
Agent replied · 24 December 2024
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleMy son was trying to rent a flat , everything seemed to be going fine then he got a call saying the owners had withdrawn from from renting and was selling . Trying to get his holding fee is taking days and days . Quick to take £200 but very slow to give it back . Very poor
Antony · 15 June 2017
Agent replied · 13 June 2024
Hi Antony, I hope you've now managed to get the money returned but I am sorry it took so long! It's really disappointing when a Landlord decides to remove his property, especially where you have an application, so I'm very sympathetic with your son's situation. If we can help find him somewhere (hopefully even better!) then please let us know. Many thanks
★★★★★ 5/5
GoogleBrilliant customer service thank you Muhammad Hussain
Sue · 15 June 2019
Agent replied · 13 June 2024
Hi Sue, thanks for your 5 star review. Best Wishes, Tracey.
★★★★★ 3/5
GoogleWe had a good experience putting our house on the market, and excellent hard work and communication from Imogen who worked her socks off holding together the chain and keeping everyone in the know at the end.
Sadly the communication went a bit haywire in the middle when no one made contact for weeks, told us our then agent had left or picked up our messages or email queries. Hence only three stars.
Nerina · 14 June 2022
★★★★★ 5/5
GoogleHave been using Entwistle for a few number of years and the service has always been excellent. John Hopkin the manager and Julia Bracewell the phone adviser will go above and beyond for any off his customers.PositiveQuality, Professionalism
Azim · 27 August 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleAmazing people! Very kind and professional. Helped me and my partner move into our first house after being turned down by so many other places. Got us in within a week aswell! Couldn't ask for a better estate agent than Entwistle Green!PositiveResponsiveness, Quality, Professionalism, Value
Shannon · 27 August 2021
Agent replied · 26 August 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.