Trusted Agent profile Β· Blackburn

Entwistle Green Blackburn reviews

β˜…β˜…β˜…β˜…β˜… Excellent

292 reviews across 1 platform

10 Sudell Cross, Blackburn, BB1 7EB

Entwistle Green's office in Blackburn, at 10 Sudell Cross, is rated 4.6 out of 5 across 292 reviews on 1 platform, including 292 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Entwistle Green won in 2026.

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4.6 / 5

292

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Entwistle Green, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Blackburn office, from every platform, shown as written. First names only.

5/5

Google

Thank you so much to everyone at Entwistle Green. Sherry, Tracy and Donna were all amazing. Super down to earth and so lovely. Nothing was too much trouble, even helping me over the bank holiday weekend. Couldn't recommend them more if I tried πŸ’―πŸ€ thank you so much ladies x …

Amy Β· 9 April 2026

Agent replied Β· 16 April 2026

Wow, thank you for the amazing review! We are thrilled to hear that our team went above and beyond to provide you with exceptional service. Your kind words mean the world to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Tracy Law was my main point of contact in respect of a Tenancy Application. The entire process was dealt with efficiently and all questions were answered along the way. I did briefly speak with the wider office team and was given the exact same treatment. Very positive experience overall! Highly recommend!

James Β· 20 January 2026

Agent replied Β· 25 January 2026

Thank you for taking the time to share your experience with us! We are thrilled to hear that Tracy and our team provided efficient and helpful service throughout your tenancy application process. We strive to provide a positive experience for all our customers and your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

A very pleasant experience working with Entwistle Green all of my questions have been answered quickly and help has been given to me as a first time renter to understand more about the process, Tracy has been amazing throughout the process …

Sam Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you for sharing your positive experience with Entwistle Green! We are delighted to hear that Tracy provided excellent service and made your first time renting experience a pleasant one. We always strive to help our customers … More

5/5

Google

I had a great experience with this letting agency, particularly thanks to Tracy. She was professional, communication was clear and always quick to respond to any questions or concerns. The whole process was smooth and well organised. …

Tennom Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you so much for your positive review, Lamara! We're thrilled to hear that you had a great experience with our letting agency, especially with the help of Tracy. Providing excellent service and making the letting process … More

5/5

Google

I just want to say a big Thank you to Tracy. Excellent service. Normally with moving it’s very stressful but she has made the process very straightforward and fast for me and my husband. No issues. Never dealt with a better agency than Entwistle green. Really happy with the service.

Zaina Β· 27 October 2025

Agent replied Β· 26 December 2025

Thank you for the kind words, we are thrilled to hear that Tracy was able to make your moving process stress-free and efficient. Our team at Entwistle Green always strives to deliver excellent service and we are delighted that we have exceeded your expectations. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Had a look at a property with a lady called Tracy loved the property she explained everything I needed to do and has helped me through the whole process and has been amazing moving into my new home very soon and very happy with how nice and friendly the staff have been as well if you find a house with these guys don't worry to much as thay will definitely help you and make you feel at ease

Georgina Β· 15 April 2026

Agent replied Β· 16 April 2026

Thank you for your kind words about Tracy and our team! We're thrilled to have helped make your move an easy and pleasant experience. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

I have been living in the property from last 2 years and I had spent a really wonderful time in this house. Every single member of entwistle team is very supportive. Property management team was always ready to solve the issues, never had any problem. Always gave priority on fixing things. A special thanks to the Landloard as well, who always said yes for the services needed in the property. I will miss this house always.

PUNAM Β· 15 April 2026

Agent replied Β· 16 April 2026

Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience with our team and in your property. Our goal is always to provide top-notch service and support to our tenants. Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

I would highly recommend Tracy, she was very efficient, and patient with me also explained things thoroughly. Kept me up to date with the process. Over all a great experience!!

Reece Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you for taking the time to share your positive experience with Tracy! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team

5/5

Google

Sherry, Tracy and the team at Entwistle Green have been wonderful to deal with! Moving house is never easy and both have been super helpful throughout the whole process with great communication and constant updates! They have been very helpful in our quest to find a suitable property, they’re amazing and fast at getting things done even with the minimal timelines that we had, they made it happen when we thought it wouldn’t be possible. From enquiring, viewing and securing the property of our dreams all within 24 hours! A very professional company with friendly competent staff.. Would definitely recommend! Entwistle Green the only place to go!!

Arif Β· 24 August 2024

Agent replied Β· 26 August 2024

Thanks Arif for you amazing recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

1/5

Google

I am a landlord and this agency has failed to return my deposit despite multiple emails and phone calls. They simply do not communicate and ignore all attempts to resolve the matter professionally. This issue could have been resolved easily, but their lack of transparency and accountability has left me with no option but to take legal action to recover my money. I strongly advise other landlords and clients not to use this agency. If you value clear communication, honesty, and basic professionalism, look elsewhere.

Sina Β· 23 January 2026

Agent replied Β· 25 January 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Tracy at Entwistle Green Lettings, Blackburn has been very helpful with the process. All gone through smoothly. Many thanks 😊 πŸ‘ …

Bradley Β· 2 April 2026

Agent replied Β· 16 April 2026

Thank you for sharing your positive experience with Tracy at Entwistle Green Lettings in Blackburn! We are glad to hear everything went smoothly and appreciate your kind words. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

The moment we entered in the office, we felt like, we are at home. Everyone was so polite and humble. They treated us like a family. We were in contact with Sherry and Tracy, both were awesome. They helped us a lot during the whole process of tenancy. Now I will never go to other letting agents. Trust me they are the best in town. Thank you so much Sherry and Tracy for your unconditional support for us. God bless you.

Mujtaba Β· 14 May 2024

Agent replied Β· 13 June 2024

Thank you for taking the time to leave us this great 5* review Mujtaba Ali. Kind regards, Lucy, Customer Relations.

5/5

Google

Entwistle Green have been great letting agents - as we are first time renters this was all very new to us. We have found the whole process from the very beginning very straight forward and stress free. Donna has been so helpful and friendly - her knowledge of the local area, in which we live, is amazing and really impressed us when choosing a letting agents. Thank you.

Daniela Β· 22 September 2024

Agent replied Β· 22 October 2024

Thank you for your glowing 5* review Daniela. Kind regards, Lucy, Customer Relations.

5/5

Google

Tracy was an excellent agent. She’s brilliant and easy going which makes this experience smooth flowing. We’re ready for our new adventure thanks to Entwistle green. Highly recommend

Halima Β· 5 December 2025

Agent replied Β· 26 December 2025

Thank you for sharing your positive experience with Entwistle Green! We are so happy to hear that Tracy provided you with exceptional service and made your experience smooth and enjoyable. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We would highly recommend the Blackburn branch of Entwistle Green. The manager, John was an obvious choice out of 3 estate agents, for his experience and finding we could communicate well with him. Sophia, our Sales negotiator, was a delight. She was efficient, following things up and keeping us up to date about developments. Our phone calls with her were a pleasure. A buyer was quickly found and the sale went through after a few months.

Kamalavajri Β· 15 January 2024

Agent replied Β· 13 June 2024

Hi Kamalavajri! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.

5/5

Google

I had a good experience with using the letting agency in order to source a tenancy and they answered all my questions which allowed me to feel reassured. Donna did an excellent job of ensuring the Property was ready to be rented and Tracey …

Khadeja Β· 16 February 2026

5/5

Google

Entwistle Green was our letting agent for more than 10 years. I would highly recommend Sherry Clarke- Harrison, Branch letting Manager and Coleen Buckley who is the property manager. They were always looking after our property as if its like their own. They were very helpful, friendly, polite, efficient and professional. Repairs done quickly and rent paid into our account on time each month. Entwistle Green letting Blackburn is a great agency, very hands on and approachable with dedicated staff. I would highly recommend to any prospective landlords.

R Β· 14 June 2023

Agent replied Β· 13 June 2024

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I developed trust with Entwistle Green from the first property that I viewed with them for lettings. Donna was amazing as she understood what I was looking for and helped me make a sensible decision after a couple of properties that we viewed with her. She had to stretch her work timing for us on the day we moved in. I really appreciate that and I can't recommend them enough. I have spoken to Tracy and Sherri over the phone too a few times. They all have been very patient and kind to answer to all my questions.

Nabeela Β· 14 June 2023

Agent replied Β· 13 June 2024

Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Great customer service! Thank you so much Tracy for making the process very smooth. Definitely recommend!

Ogunniyi Β· 11 January 2026

Agent replied Β· 25 January 2026

Thank you for your kind words! We love providing top-notch customer service and we're thrilled to hear that Tracy made your experience smooth. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Very pleased with the service provided by this agency in particularly Tracy Law in helping us get in to our ideal home smoothly! looking forward to our new chapter

Tari Β· 24 August 2025

Agent replied Β· 23 September 2025

"Thank you for your kind words! We are thrilled to hear that Tracy Law was able to assist you in finding your dream home. We can't wait to see you embark on this new chapter. Cheers to many happy memories in your new home!" #CustomerSatisfaction #DreamHome #NewChapter Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Donna Murphy has been helping me let out my Fathers property and has been an absolute gem these past few years. She has been diligent in her work and persevered with how long it has taken us to finally get things organised. She has a friendly, warm approach and very professional in her dealings. I would highly recommend the Enwistle Green Blackburn Branch and Donna's services.

Fazzy Β· 14 February 2024

Agent replied Β· 13 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Tracy and Donna were great, they gave updates regularly and let me know exactly what was happening during the process of looking for a tenant.

John Β· 9 September 2025

Agent replied Β· 23 September 2025

Thank you for your kind words, it was a pleasure working with you! We take pride in keeping our clients informed every step of the way and we're glad you noticed. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I had such a great experience renting a property with Tracy Law’s help. From the very first interaction, she was professional, friendly, and incredibly efficient. She made what could have been a stressful process feel so easy and straightforward. I’m really grateful for all her support and would highly recommend her to anyone looking to rent a property. Thank you so much Tracy for making this such a positive experience

Olaleke Β· 30 March 2025

5/5

Google

You won't get better estate agents in Blackburn .. Total professionalism from the start .. Kept us informed throughout the process . Tracy and her team are a credit to their profession. Christmas is definitely not the time to be looking for a new house but Tracy and her team made the process as painless as possible .. Thank you all for your help Brian

Tony Β· 16 December 2023

Agent replied Β· 13 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Entwistle Green's Google reviews

Questions about Entwistle Green Blackburn

Has Entwistle Green won any awards?

Yes. In The Trusted Agent 2026 awards: Entwistle Green, Blackburn won Trusted Agent; Entwistle Green, Bury won Gold; Entwistle Green, St. Helens won Trusted Agent; Entwistle Green, Colne won Trusted Agent; Entwistle Green, Blackpool won Trusted Agent; Entwistle Green, Lytham St. Annes won Trusted Agent.

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