Every review we hold for the Blackburn office, from every platform, shown as written. First names only.
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5/5
GoogleAbsolutely amazing agents, I dealt with a pleasant lady named Sherry whom put me at ease instantly and made the whole experience enjoyable, efficient and flow so seamlessly. On top of the game with absolutely everything and secured the dream property for our little family. Cannot fault anything! Thankyou so much sherry, credit to the business
Chloe Β· 11 June 2026
Agent replied Β· 11 October 2026
Thank you for your wonderful review! We are so glad to hear that Sherry provided you with an enjoyable and seamless experience. Our team takes pride in being on top of everything and helping customers find their dream property. Sherry is truly a credit to our business. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleTracy was an excellent agent. Sheβs brilliant and easy going which makes this experience smooth flowing. Weβre ready for our new adventure thanks to Entwistle green. Highly recommend
Halima Β· 5 December 2025
Agent replied Β· 26 December 2025
Thank you for sharing your positive experience with Entwistle Green! We are so happy to hear that Tracy provided you with exceptional service and made your experience smooth and enjoyable. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe would highly recommend the Blackburn branch of Entwistle Green. The manager, John was an obvious choice out of 3 estate agents, for his experience and finding we could communicate well with him. Sophia, our Sales negotiator, was a delight. She was efficient, following things up and keeping us up to date about developments. Our phone calls with her were a pleasure. A buyer was quickly found and the sale went through after a few months.
Kamalavajri Β· 15 January 2024
Agent replied Β· 13 June 2024
Hi Kamalavajri! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
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5/5
GoogleEntwistle Green was our letting agent for more than 10 years. I would highly recommend Sherry Clarke- Harrison, Branch letting Manager and Coleen Buckley who is the property manager. They were always looking after our property as if its like their own. They were very helpful, friendly, polite, efficient and professional. Repairs done quickly and rent paid into our account on time each month. Entwistle Green letting Blackburn is a great agency, very hands on and approachable with dedicated staff. I would highly recommend to any prospective landlords.
R Β· 14 June 2023
Agent replied Β· 13 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI developed trust with Entwistle Green from the first property that I viewed with them for lettings. Donna was amazing as she understood what I was looking for and helped me make a sensible decision after a couple of properties that we viewed with her. She had to stretch her work timing for us on the day we moved in. I really appreciate that and I can't recommend them enough. I have spoken to Tracy and Sherri over the phone too a few times. They all have been very patient and kind to answer to all my questions.
Nabeela Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat customer service! Thank you so much Tracy for making the process very smooth. Definitely recommend!
Ogunniyi Β· 11 January 2026
Agent replied Β· 25 January 2026
Thank you for your kind words! We love providing top-notch customer service and we're thrilled to hear that Tracy made your experience smooth. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleVery pleased with the service provided by this agency in particularly Tracy Law in helping us get in to our ideal home smoothly! looking forward to our new chapter
Tari Β· 24 August 2025
Agent replied Β· 23 September 2025
"Thank you for your kind words! We are thrilled to hear that Tracy Law was able to assist you in finding your dream home. We can't wait to see you embark on this new chapter. Cheers to many happy memories in your new home!" #CustomerSatisfaction #DreamHome #NewChapter
Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThis is the second time I've had Tracy assist me with a property. She's transparent with all information and takes out the time to break things down if needed. I would recommend others to use entwistle green if needed.
Shakila Β· 11 July 2026
Agent replied Β· 11 October 2026
Thank you, Shakila, for your wonderful review! We're thrilled to hear that Tracy provided you with transparent and reliable support during your property journey. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleDonna Murphy has been helping me let out my Fathers property and has been an absolute gem these past few years. She has been diligent in her work and persevered with how long it has taken us to finally get things organised. She has a friendly, warm approach and very professional in her dealings. I would highly recommend the Enwistle Green Blackburn Branch and Donna's services.
Fazzy Β· 14 February 2024
Agent replied Β· 13 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleTracy and Donna were great, they gave updates regularly and let me know exactly what was happening during the process of looking for a tenant.
John Β· 9 September 2025
Agent replied Β· 23 September 2025
Thank you for your kind words, it was a pleasure working with you! We take pride in keeping our clients informed every step of the way and we're glad you noticed. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI had such a great experience renting a property with Tracy Lawβs help. From the very first interaction, she was professional, friendly, and incredibly efficient. She made what could have been a stressful process feel so easy and straightforward.
Iβm really grateful for all her support and would highly recommend her to anyone looking to rent a property. Thank you so much Tracy for making this such a positive experience
Olaleke Β· 30 March 2025
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5/5
GoogleAmazing from start to finish from the team. Really impressed with the service & cannot fault the process. Held our hand through it all and make it super enjoyable and exciting. Thanks a lot Tracy & team π β¦
Immanuel Β· 11 June 2026
Agent replied Β· 11 October 2026
Thank you so much for your wonderful review! Our team loved working with you and we are thrilled that you had such a positive experience. It was our pleasure to make the process enjoyable and exciting for you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleYou won't get better estate agents in Blackburn .. Total professionalism from the start .. Kept us informed throughout the process . Tracy and her team are a credit to their profession. Christmas is definitely not the time to be looking for a new house but Tracy and her team made the process as painless as possible .. Thank you all for your help
Brian
Tony Β· 16 December 2023
Agent replied Β· 13 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGot amazing service from the staff while looking for an apartment to rent. All staff members were very efficient. Tracy was very patient with me and always on time for viewing appointments. The whole process was very quick and easy, all documentations provided on time and all my questions answered satisfactorily. Nice little welcome gift tooπ. Tracy was kind, knowledgeable and very approachable. Made the whole experience quite smooth. Would definitely recommend.
Hilda Β· 14 June 2023
Agent replied Β· 13 June 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI have to pay my special gratitude for your great, friendly and trustworthy service. best customer service which make my dreams come true. congratulations and keep it up. Thank you so much once again your amazing service.
G Β· 11 June 2026
Agent replied Β· 11 October 2026
Thank you so much for your kind words! We are thrilled to hear that our service made your dreams come true. Our goal is always to provide the best customer service possible. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleGreat customer service! Thank you so much Tracy for making the process very smooth. Definitely recommend!
Sobia Β· 27 October 2025
Agent replied Β· 26 December 2025
Thank you for your kind words! We are thrilled to have provided you with great customer service. Our team is dedicated to ensuring a smooth process for our valued customers. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleβI recently secured a flat through Entwistle Green Lettings blackburn and I couldnβt be happier! The entire process was smooth and stress-free. A special shoutout to the lady who assisted me over the phone and who showed me around! she was incredibly helpful, friendly, and professional.
Kacey Β· 2 April 2026
Agent replied Β· 16 April 2026
Thank you for choosing Entwistle Green Lettings in Blackburn! We strive to make the renting process smooth and stress-free for all our clients. We're thrilled to hear you had a great experience with our team member who assisted you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleSherry and Tracy have been amazing, not pushy, not intrusive just perfectly professional. As a customer, the team put you in the center of their priorities to ensure that the customer is happy and satisfied with the service. They are quick efficient and do what they say they will do in a timely manner. We rented out our property using EG and I would never use anyone else. To sum up, the service professional relationship and personal rapport established, I would say they are outstanding and are 100% 5 star plus. You wont find a team or company anywhere that matches the knowledge and experience Sherry and her team offer.
Imbored Β· 14 June 2022
Agent replied Β· 13 June 2024
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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5/5
GoogleTracy helped me throughout the process of renting a house through Entwistle. The process was smooth and straightforward and Tracy would respond promptly to queries
Muhammed Β· 11 August 2026
Agent replied Β· 11 October 2026
Thank you for your kind words! We are so happy to hear that Tracy was able to make your house rental process smooth and straightforward. Our team understands the importance of prompt communication and we are always here to help with any queries you may have. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleFantastic from the beginning to the end of the process canβt fault them at all. They attended to our every need and just felt like they just went the extra mile to ensure our process was smooth and efficient!!! 10/10 !!!
CHEF Β· 14 April 2026
Agent replied Β· 16 April 2026
Thank you for your amazing review! We are thrilled to hear that you had a smooth and efficient experience with us. Our team always strives to go the extra mile for our customers. Thank you for choosing us! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
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5/5
GoogleI rated this 5 star as the staff are really helpful and had great customer service and understanding my situation i had and worked with me to get my place. Shoutout to tracy for this in particular thank you
Reece Β· 11 April 2026
Agent replied Β· 16 April 2026
Thank you so much for this 5-star review! We're thrilled to hear that our staff helped you find your perfect place and provided top-notch customer service. Tracy will be recognised for her outstanding work in making sure your needs were met. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleI have a rented property that Sherry Clarke-Harrison takes care of, I like the fact that she is very professional, establishes a great rapport with both landlord and tenant, and gives me regular updates on the financials or the current state of the housing market.
While this has been a tough period for both landlords and tenants alike, Sherry has the ability, knowledge and empathic nature to enable both parties to achieve their goals. I can always count on Sherry to be straight talking and tell me the situation how it is, which to me is priceless (thanks Sherry) StuartPositiveResponsiveness, Quality, Professionalism, Value
Stuart Β· 27 August 2021
Agent replied Β· 13 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleAll the staff at Entwistle Green were helpful and professional whenever I made contact with them. The house went on the market and several viewings were made very quickly and a sale was agreed. Unfortunately, the sale fell through as a result of COVID-19 related difficulties with the buyer. Julia very quickly arranged for the house to be put back on the market and once again arranged several viewings very quickly which resulted in multiple offers and finally a sale seen through to completion. The last few months have been very difficult for everyone and despite the restrictions Entwistle Green were always professional and worked hard to deliver a great service. A special thanks to Julia who kept things ticking along when the solicitors were a little less efficient.PositiveProfessionalism
Paul Β· 27 August 2021
Agent replied Β· 13 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleTracey was amazing, explained everything and helped with any questions politely. Thank you guys!!
Alexander Β· 9 September 2025
Agent replied Β· 23 September 2025
Thank you so much for your kind words, ! We are thrilled to hear that Tracey provided such exceptional service and helped answer your questions. Best wishes, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.