Every review we hold for the Blackburn office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAvoid at all cost!!
I let a property via this Estate Agent. They took the deposit, did not properly Insure it, Refused to transfer it even though the tenant was evicted and owed several thousand of Pounds of unpaid rent.
I am still chasing them to this day!
Shayan · 18 January 2026
Agent replied · 25 January 2026
Thank you for making us aware of your experience, please do contact us via EAComplaints@Connellsgroup.co.ukshould you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWent to Entwistle Green after 2 failed sales with another agent albeit one of those I believe was down to the start of Lockdown in early March. I was comfortable as soon as I spoke to John and Julia and feedback and communication was instant after every viewing. Within 3 weeks I had an offer and completed today (19/10). The legal services provided by Countrywide are so straightforward and easy to use and dealing with Joanne Holt was so easy and everything was smooth from start to finish. I would definitely recommend Entwistle Green and Countrywide Conveyancing for speed, efficiency, professionalism and just a pleasure to deal with generally. Thanks againPositiveProfessionalism
Rob · 14 June 2021
Agent replied · 13 June 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJohn recently visited my property to conduct a valuation. John was friendly and spent time getting to know myself and my dad, taking a genuine interest in what we had to say. He spent a lot of time talking us through the process and what Entwistle Green have to offer. He is a real credit and asset to the company, thank you John!
Chloe · 14 June 2023
Agent replied · 13 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat team. Really polite and act fast. Tracey was awesome, great service and kept in touch with us all the time. A job well done. I will be using this office again for sure if needed.
Atif · 22 October 2024
Agent replied · 12 November 2024
Hello Atif,
Thank you for your fantastic 5* review! We're thrilled to hear that Tracey and the team provided you with such excellent service. We look forward to assisting you again in the future.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleNice customer service. Got all the assistance and guidance i needed to get the best offer. Their services is top notch. I recommend them to anyone looking for a property to rent, lease out, buy or sell.
EMMANUEL · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! We strive to provide excellent customer service and are delighted to hear that we were able to assist you with finding the best offer for your property needs. It was a pleasure working with you and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMegan was absolutely amazing throughout the process of getting the property and renting it to me I absolutely love my new home for me and my baby daughter she checked fire alarms and everything when I got the keys too clearly making sure it was all good for my baby anything I needed she was right there to help and went to real legnths sorting things to meet the garantour too cannot thank her enough for everything she did just brilliant she is
Emma · 14 June 2020
Agent replied · 13 June 2024
Many thanks Emma for the amazing 5* review of your experience with our Entwistle Green branch.
Best wishes, Lucy
★★★★★ 5/5
GoogleWell from Start to finish Megan was amazing, she showed us around the property and then did everything she could to have us moved in on the date as soon as she could. The property required a new boiler which was put into the property before we moved in!. Me and my partner can't thank megan and the other team members at entwistle green enough for the help they gave us!. If i could give more than a 5* review i would give them 10* absolutley brilliant team thank you soo much for the outstanding customer service
Mark · 14 June 2020
Agent replied · 13 June 2024
Really great to read another 5* review Mark for our Entwistle Green branch . Thank you so much your comments will be passed on to the team. Kind regards, Lucy.
★★★★★ 5/5
GoogleLovely Sherri and Toni made what could have been a stressful day into something very easy. I had all of my luggage with me And it would’ve been a faff had I had to get taxis to and from the office and then the flat on move in day. Luckily I sat with Sherri to sign all the adequate paperwork and then Toni very kindly squeezed me and my luggage into her car and drove me to the property. From start to finish 5* service. What other agent would do this
Andrew · 14 June 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna.
★★★★★ 5/5
GoogleJust want to thank you Paola and the team at Entwistle Green Estate Agents for there time and effort getting me a quick tennet into my property.
The service I recieved was very professional and I was informed with every stage of the process.
They got me a good tennet in my property which I left fully funished and came home to a nice clean tidy house.
Just as I left it... I had no problems dealing with the company and would definitely recommend this service to friends and family looking to rent there property out.
Thanks for your service and keeping intouch with me with emails whilst I was traveling
This was easy for me and had no problems at all. Which made travelling a lot easier.
Vincent · 14 June 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleRecently moved in to my very own house with my partner, the letting agents were really kind and friendly, Bobbie kept us informed about what was going on as we needed a new boiler fitted before we could move in. She knew how stressed and frustrated we both was as we didn’t want to wait any longer but Bobbie did everything she could to make sure we moved in and everything in the property was up to it’s standards. Bobbie had all the paperwork printed out and on the desk for when we moved in so we could get our keys as soon as possible. Can’t fault the whole team one little. they have all been amazing and made our experience one to remember. I will continue to recommend Entwistle Green to family and friends!
Charlotte · 14 June 2020
Agent replied · 13 June 2024
Thank you Charlotte for your 5* review of the great service you received and it is a pleasure to read that you would thoroughly recommend the Entwistle Green team to friend and family. Best wishes, Lucy.
★★★★★ 5/5
GoogleWant to say a huge thanks to Julia, as well as Steph, Sandra, John and the rest of the team involved in handling the sale of my house over the last 9 months. It hadn't quite been plain sailing, but the excellent communication of Julia and her colleagues via phone and email throughout the process kept me up to date, and feeling optimistic. I'm satisfied that they did everything they could to get as many viewers as possible, and ultimately get me the best selling price.
Alex · 14 June 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave us your wonderful 5* review! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
★★★★★ 5/5
GoogleWell where do i start.. The staff at Entwistle Green could not do enough to help the completion of my recent property purchase. Excellent communications from the team and Laura the mortgage advisor. The team always updated on progress. A special mention to John the branch manager who went way above and beyond to aid completion after a few hurdles with legal queries. John personally over saw and assisted with the delivery of important documents to get the transaction over the line.10/ 10 for all the effort and support from the sales team at this branch....Thank you John, Laura and Julia.
P · 14 June 2020
Agent replied · 13 June 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the Entwistle Green team were once again able to provide their proven, 5* service! Best wishes, Lucy.
★★★★★ 5/5
GoogleCannot fault the ladies who work here! Absolutely seamless process getting into my new home. Tracy has been fab with her responses and organisation! And Donna made the viewing and handover a pleasure! Thank you so much!
Serena · 24 September 2024
Agent replied · 22 October 2024
Many thanks for your fantastic 5* review Serena. I will of course pass on your kind hearted words to our Blackburn branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had Tracy doing our property viewing and application and she was really good.
The reference checks went through really quick had a few delays on our side but not much that they could’ve done anything about. They were really efficient and were really helpful whenever i called up asking questions.
Will definitely go again if we relocate!!
Kayleigh · 24 August 2025
Agent replied · 23 September 2025
Thank you so much for your amazing review! We are thrilled to hear that Tracy provided excellent service during your property viewing and application process. Our team takes pride in being efficient and helpful, and we are excited to have the opportunity to assist you again in the future. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTracy was a great help and made the process easy!
Jamie · 24 August 2025
Agent replied · 23 September 2025
Thank you for the kind words! We're thrilled to hear that Tracy provided such excellent service. We strive to make the process as easy as possible for our customers. Thank you for choosing us! 🎉 Kind regards, Lucy, Customer Feedback and Support Team …
★★★★★ 5/5
GoogleI put my house on the market as I wanted to move to a 4 bedroom house. I wasn't sure who to market my house with as from my research the top three contenders were Entwistle green, Keenan's and Bridgfords. I got a valuation from all three. My brother had sold with Entwistle green a year ago and had a very pleasant experience so I chose Entwistle green. When John came over to do a valuation on my house i told him i wanted to go live as soon as possible to give me the best chance to sell quick to give me the best chance of securing the house we really liked. John got me on the market the very same day with a floor plan and with some exceptional pictures. I felt he was going the extra mile for me as the other agents told me it would be about 2 weeks before my house would go live on the market for people to view. The viewings started the very next day with some very good offers. Comunication was brilliant and a week later I got the asking price. Unfortunately for me we had to decline the offer as we had a change of plan so I had to take my house of the market. If I had to do this all over again it would be a no brainer for me to market the house with Entwistle green.
I would like to thank John and Sian and also the team at Entwistle green and wish you all the best.
Jay · 15 June 2019
Agent replied · 13 June 2024
Hi Jay
Thank you for taking the time to leave us with your wonderful 5* review of our dedicated Entwistle Green team in Blackburn. It is great to read that John and Sian went over and above. We look forward to helping you again in the future if you need us.
Best wishes
Emma.
★★★★★ 5/5
GoogleA tennant had a problem with her shower and Nikee Rayner called me to tell me of the problem. It was decided that I would use their own contractor. The next day, I got an email to say that the work had been completed. The work was very competitively priced. All in all, a very pleasant experience.
Nikee was very professional and courtious. I will always use Entwistle Green services, you get what you pay for... Professionalism.
Stuart · 14 June 2020
Agent replied · 13 June 2024
Thanks Stuart for the wonderful 5* review! It's great to see that our Entwistle Green team once again provided a professional, helpful and friendly service, I will of course pass your kind words on to Nikee and the team.
Best wishes, Lucy
★★★★★ 5/5
GoogleFirst time renting and this company and the staff there made it really easy for us. Megan was the one that showed us round the house initially and kept us updated during the process and has since checked in with us even after we’ve moved in which is much appreciated, she made the whole process much easier for us. Very great service, would and have already recommended people go through this company when looking to move out.
Sasha · 14 June 2020
Agent replied · 13 June 2024
Thank you Sasha for taking the time to leave this amazing 5* review of your experience with our Entwistle Green team.
Kind regards, Lucy
★★★★★ 5/5
GoogleBeen using Entwistle Green estate agent for over 17 years for my property management.. they always found me very decent tenants and really managed my property very well. Especially the branch manager Sherry Clarke-Harrison is amazing all the way. Very professional and knowledgeable.. always there is help you and give you advice when needed..
Abdul · 18 August 2023
Agent replied · 13 June 2024
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe staff at entwistle green Blackburn has been very very helpful indeed. From taking over our property to let fromviewing to the finding the excellent tenants for us. So 10 out of 10. For their service. The girls Donna and Tracy has been wonderful and very very friendly
Halima · 22 May 2025
★★★★★ 5/5
GoogleMe and boyfriend have recently started renting with entwistle green in Blackburn and I cannot recommend them enough! Donna was amazing answering all of my many questions and really helping us get through the renting process. Tracy was also really amazing and helpful throughout it all. Thank you ladies! I will always sing your praises.
Peppy · 14 June 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMyself and my wife had a beautiful experience with Tracy and her team. I tried about 4 different letting agents when I was in desperate need to move into a new house and Entwistle green guys stood out, they made the letting process straight forward and less stressful. They were very friendly and professional !
Gbenga · 14 June 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us this 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can’t thank Julia and John at Entwistle Green Blackburn enough. Nothing was too much trouble. Selling the house has been a challenging experience and both Julia and John worked tirelessly for us. Their calm, professional attitude and the extra work undertaken going to and from the property on our behalf (we live a considerable distance from the property we were selling) went far beyond their contract obligations and was incredibly impressive. I cannot recommend them highly enough and look forward to doing business with them in the future.
Nicola · 15 June 2017
Agent replied · 13 June 2024
Hi Nicola, Thank you for the wonderful review and recommendation! The Entwistle Green team in Blackburn, are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. I will make sure that your lovely comments are passed onto Julia, John and the entire team at the branch. Many thanks.
★★★★★ 5/5
Googlegreat service, clear communication and made our letting process so easy and hassle free !
Eram · 11 July 2026
Agent replied · 11 October 2026
Thank you for the fantastic review! We are committed to providing exceptional service with clear communication to make your letting process hassle-free. Kind regards, Lucy, Customer Feedback and Support Team.
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