5/5
Great service and friendly staff
Agent replied · 13 June 2024
Thanks for the wonderful 5* review Lee Oneill! Best wishes, Lucy, Customer Relations.
Trusted Agent profile · Blackburn
★★★★★
310 reviews across 1 platform
10 Sudell Cross, Blackburn, BB1 7EB
Entwistle Green's office in Blackburn, at 10 Sudell Cross, is rated 4.6 out of 5 across 310 reviews on 1 platform, including 310 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Entwistle Green won in 2026.
The Trusted Agent 2026 results for Entwistle Green, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Blackburn office, from every platform, shown as written. First names only.
5/5
Great service and friendly staff
Thanks for the wonderful 5* review Lee Oneill! Best wishes, Lucy, Customer Relations.
5/5
Efficient, professional service with employees that communicate viewings and feedback from viewings promptly. They are reliable unlike other estate agents I’ve experienced and whilst slightly more expensive the price warrants the service provided. I would recommend using Entwistle Green.
Thanks Steve for your wonderful 5* review and recommendation. I'm delighted to read that you have had such a good experience with the team at Entwistle Green in Blackburn. Best Wishes, Tracey.
5/5
Very good got a house in just over a week it was a quick process.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
Excellent service and very friendly
Many thanks for your fantastic 5* review Wendy. Best wishes, Lucy, Customer Relations.
5/5
Brilliant customer service!! I had problems with getting a ref sorted to move into my new property but they was able to hold on to the property for me and my family until it was sorted so we didn't end up homeless, They was persistent on trying to get the ref from the person who it was needed from and was very good with keeping us informed on what was happening will defiantly recommend.
5/5
Very positive and professional Service all the way through the process. Would highly recommend
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
Communication was 100%. The people are friendly and willing to help
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
1/5
Would not use or recommend even if it was the last estate agent left on the planet. Absolute shambles. DisgracefulNegativeResponsiveness, Quality, Professionalism, Value
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
Helped with a smooth process of renting, very polite and chatty staff.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
I had a bad experience with Entwistle Green. I m not happy about their services. Rubbish aggency. They didn't help us at all with the repairs . I am really dissapointed about this agency .
Thank you for taking the time to leave a review. Please be assured all feedback we receive is used to improve our service for our customers. I am sorry your experience with us was less than satisfactory. It is essential that all of our customers receive the highest level of service at all and I would like to sincerely apologise for this shortfall in performance. Please could you provide the details to the customer care team who will look into this for you customercare@countrywide.co.uk. Many Thanks
5/5
Donna provided a very friendly and efficient service. Thank you.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
I have had my property managed through the lettings department in Blackburn for over 4 years and they are all so friendly and find me new tenants so quickly every time i need them to. Their service is thorough and professional. All the girls keep me updated and nothing is too much trouble. I recommend them to all my friends and family. Thank you guys :)
5/5
Very kind helpful and very efficient in their work.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
Everyone of the girls I dealt with from viewing, to handover of keys to any concerns I may of had, have all been fantastic. Would highly recommend!
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thanks for the recommendation. Best wishes, Donna.
5/5
A great estate agent to deal with on behalf of our clients. Professional, friendly with a vast knowledge of the property market. Highly recommended. Keep up the good work!
Thank you for your kind words and fantastic 5* review. Best wishes Emma.
5/5
It was great to get to know tracy. She was very supportive given i am new to the country She explained everything and answered all my questions. She is very professional and had great time with her
5/5
Excellent customer service! Brilliant Friendly Staff All queries dealt promptly and efficiently Highly recommend
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
It was a pleasure to deal with all the team at Blackburn. A big thank you though to Bobbie who kept in regular contact with us throughout.
Many thanks Mick for the wonderful 5* review of your experience with our local Entwistle Green. Best wishes, Lucy
5/5
An excellent service from John and Steph at Entwistle Green Blackburn. Good communication made things go smoothly. Highly reccomendedPositiveProfessionalism
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
Blackburn Entwistle Green - Great staff, Great Service,! There are cheaper agents out there but as I always say you get what you pay for. Thank you
Hi Garry, Thank you for the great 5* review of our Entwistle Green team in Blackburn. It is always brilliant to read that our team continue to provide such a high level of customer service and I do hope you will use our dedicated team again in the future. Kind regards, Scott
1/5
Wanted to rent a property but was treated very unprofessionally. Unlikely I will ever contact them or rent any of their listed properties again.
Customer experience is very important to us and as such I would greatly appreciate it if you could contact us at review@countrywide.co.uk to discuss any concerns you may have. Kind regards, Tracey.
5/5
Absolutely fabulous service got a pop ice as well on the hottest day because they had one spare. I would recommend them to anyone
Hi Cee-jay, thank you for your wonderful 5* review of the great service you received from Entwistle Green in Blackburn. Glad you enjoyed the pop ice too :-) Best wishes Emma.
5/5
Very professional, provided excellent service and very responsive! Would definitely recommend. Big up Gareth!!PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
Absolutely ridiculous company 5 month for searchers than say I cant buy the house. Run by clowns stay well away
Thank you for taking the time to leave us your comments and I am sorry to read that this may have been your experience. Should you wish to discuss your concerns further, please contact us directly via review@countrywide.co.uk. Kind regards, Amy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Entwistle Green, Blackburn won Trusted Agent; Entwistle Green, Bury won Gold; Entwistle Green, St. Helens won Trusted Agent; Entwistle Green, Colne won Trusted Agent; Entwistle Green, Blackpool won Trusted Agent; Entwistle Green, Lytham St. Annes won Trusted Agent.