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★★★★★
142 reviews across 2 platforms
10 Preston New Road, Blackburn BB2 1AW
Crown Estate and Letting Agents's Blackburn office at 10 Preston New Road is rated 4.4 out of 5 across 142 reviews on two platforms, including 141 Google reviews rated 4.4. Checked 9 October 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Blackburn office, from every platform, shown as written. First names only.
5/5
GoogleHighly recommended. Martin went above and beyond for me on the sale of a property. He sold it in 4 weeks at auction for the asking price. A very knowledgeable and personable person indeed.
Thank you mr Shafi for your kind words glad we could help and it's been our pleasure thanks again from Martin and team at Crown
4/5
GoogleThe process of renting the property was quite effecient. Agency acted in timely manner and we did not have to wait long to get the keys. Agency responded to any reported issues quite swiftly throughout our tennancy. However, the landlord's negligence and lack of willingnes to repair reported issues in timely manner reflects rather poorly on agencie's capability to take care of tennants in the best possible manner. Despite that fact the agency left a good impression and I can recommend their services.
Thank you Szymon for your very honest review which i totally agree with, I know you are aware that any complaints are dealt with by my staff immediately but I had to get involved to get the landlord to do the essential repairs which he did do eventually but I agree he could of been more efficient Martin
5/5
GoogleAt Crown Lisa and Martin were excellent customer service and excellent customer support in staff and so Poliite and understanding. The communication was excellent with regular updates and most of All The Cost Beats All Estate Agents and CROWN IS THE BEST 5 STARS I CAN HONESTLY SAY .
Thank you Hassan for the great 5 star review much appreciated.
5/5
GoogleIv just sold my house with crown estate agent’s, Martin and Lisa guided me through the process as Iv never sold a house before. Both of them are fantastic and very professional in the way they work, I would definitely recommend crown estate agents to anyone who wants to sell there property and they definitely deserve a 5 star rating.
Thank you for the great review
5/5
GoogleThank you Lisa for all your help guiding me through my recent purchase
Thank you for your 5 ⭐️ review
5/5
GoogleAmazing service, Lisa and Martin are incredibly quick at replying and always keep you in the loop. They sold my house for me in less then a week and definitely set my mind at ease a number of times during the process. Thankyou to Lisa and Martin.
Thank you for the great review Luke
5/5
GoogleWe used Crown estate agents to sell our property and found Lisa to be very pleasant to deal with through out the sale. Communication and response time was very efficient. We are very grateful for the brilliant service provided.
Thank you for your lovely review from Lisa, Martin & Co.
5/5
GoogleBrilliant letting agent everything went smoothly and kept me informed along the way .Martin and millie was very good service and communication was excellent from the start
Thank you Ben for the Five Star Review!!- Millie
1/5
GoogleThey will pick up your calls straight away when you have a house you want to give on rent but then any issues with late rent payment and Francine is nowhere to be seen as is to busy to answer the phone 24/7. Very unprofessional blatant liars these guys need to be investigated asap. They don't do decent credit checks and will give your house to anyone
Sorry to hear about your experience we’ve changed things now
5/5
GoogleI am now in my new rental and the process has been seamless. Martin and the ladies in the office have been very helpful from start to finish and have made everything completely stress free. The turn around was very quick, I have zero complaints. Thank you
Thank you Melissa for this lovely review, we’re sure you'll enjoy your lovely new home, Martín
5/5
GoogleHad an excellent experience with crown estate agents. They are a fantastic team they made everything so easy from the viewing to signing the lease. I would highly recommend these guys. Thanks to Martin Lisa and Harry sorting everything out quickly.
Thank you for the 5 Star Review!!!!
5/5
GoogleEven though our sale did not go through, Lisa was great! She was very supportive, helpful and understanding. I couldn't recommend her enough!
Thank you for your kind words. Much Appreciated & Best Wishes
5/5
GoogleGreat agent I dealt with mainly "Auction" properties. But went well. Turned up on time (which is a bloody good start)
Thank you Lee for your kind review. Martin.
5/5
GoogleWe dealt with Martin & Lisa who were very helpful and professional. The process was very quick and nothing appeared to be a problem. We were kept up to date on the application process and even contacted after the move to ensure everything was running smoothly. Would definitely recommend & use again if needed.PositiveResponsiveness, Professionalism
Thank you for your lovely words Martin
5/5
GoogleWe dealt with Martin & Lisa who were very helpful and professional. The process was very quick and nothing appeared to be a problem. We were kept up to date on the application process and even contacted after the move to ensure everything was running smoothly. Would definitely recommend & use again if needed.
Thank you for your lovely review hope you are settling in
5/5
GoogleFrom start to finish had a great experience in finding a new property, all staff were excellent and couldn’t do enough to help us. Very pleased with the overall experience. Special thanks to Martin!
Thank you Dorothy and Robert for your lovely review and I’m sure you’ll love your new home ,kindest regards .Martin .
5/5
GoogleI was involved in assisting a relative with the sale of a property. I cannot praise or recommend Crown Estate agents highly enough. Martin went above and beyond the call of duty to secure a sale. The staff in the office were always pleasant efficient and available. All in all a top class outfit and service.
Thank you for your kind comments Martin
5/5
GoogleGreat agent I dealt with mainly "Auction" properties. But went well. Turned up on time (which is a bloody good start)
Thank you Lee for your kind review. Martin.
5/5
GoogleAbsolutely wonderful service from everyone involved. Highly recommend.
Thank you Nicola for the great 5 star review!!!!
1/5
Googlewhere do i start.... Gave them a house to rent as they were the cheapest in terms of % charged. But they were very unprofessional. Francine is impossible to get hold of when there is a problem with unpaid rent! Doesn't return calls for weeks on end. AVOID like the plague
Sorry to hear about your experience
5/5
GoogleRecently sold a property with crown estate agent and they are very nice and helpful and a pleasant to deal with highly recommended
Thank you Danny for your 5 star review!!!
5/5
GoogleGreat agent headed up by Lisa who is incredibly knowledgeable and always at hand to help. Nothing is too much trouble and the team are always really lovely.
thank you Caz for your 5 star review Martin
5/5
GoogleWe recently bought a house through Crown. The staff and especially Steph were helpful throughout the process. They were always available to talk to and very helpful. They were happy to chase up sellers solicitors and even provide more viewings to the property. I would highly recommend Crown for future purchases etc.
Thank you for your lovely review. We wish you all the best in your new home :)
5/5
GoogleUsed the services of Crown Estate Agents several times over the years and have recommended the company to several contacts without hesitation. Always receive great service from Martin and find them all to be prompt and reliable in all areasPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your lovely words Martin
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Crown Estate and Letting Agents's Blackburn office has 142 reviews across two platforms: 141 on Google, 1 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
Crown Estate and Letting Agents is rated 4.4 out of 5 across all 142 reviews, and 4.4 out of 5 on Google from 141 reviews, checked 9 October 2026.
Crown Estate and Letting Agents, 10 Preston New Road, Blackburn BB2 1AW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
