5/5
Kaitlan Eggleston was excellent keeping me fully informed throughout the sale process and chasing things up where needed.
Agent replied Β· 6 February 2024
Thanks Holly, we're happy Kaitlan has been so helpful!

Trusted Agent profile Β· Blackburn with Darwen
Verified
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347 reviews across 1 platform
82 King William Street, Blackburn, Blackburn with Darwen, BB1 7DT
Mortimers's office in Blackburn with Darwen, at 82 King William Street, is rated 4.8 out of 5 across 347 reviews on 1 platform, including 347 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Mortimers won in 2026.
The Trusted Agent 2026 results for Mortimers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Blackburn with Darwen office, from every platform, shown as written. First names only.
5/5
Kaitlan Eggleston was excellent keeping me fully informed throughout the sale process and chasing things up where needed.
Thanks Holly, we're happy Kaitlan has been so helpful!
5/5
Mortimers Estate Agents in Blackburn have just sold my Mum's house. Kaitlan Eggleston did a brilliant job in keeping me up date with what was going on (I live in Canada), was always there for me with advice and support. So grateful that I picked Mortimers and was lucky enough to have Kaitlan guide me through the process. Would highly recommend Mortimers
Really pleased to read your comments Christine
5/5
Kaitlan has been a superstar from start to finish. She helped me in so many ways was very understanding and supportive and nothing was too much trouble. Always answered emails/phone calls immediately. She really is a credit to Mortimers.
5/5
Veda was always very helpful throughout and she helped to reduce the stress of the whole process, thank you π
Thank you for this 5* review
5/5
Veda was always very helpful throughout and she helped to reduce the stress of the whole process, thank you πPositiveResponsiveness, Professionalism
Thank you for this 5* review
5/5
I would never trust anyone else with the sale of my property! Absolute professionals with so much local knowledge and experience. Special shout out to Veda for looking after us and our buyers from start to finish.
5/5
We could not recommend Madeleine and Mortimers Blackburn highly enough. From start to finish Madeleine was the ultimate professional. Fantastic to deal with and a lovely person. Thanks Maddie for everything your a star. Steve & Andrea.
5/5
An excellent service was provided my Mortimers and Joanne Waddington was extremely helpful to us during the house sale process.
Thank you so much for your review. I hope your mum is settling in to her new home. Sending your mum our best wishes
5/5
I have bought a house from Mortimers can not fault them starting from viewing to completion very professional and prompt especially i have dealt with Kaitlan thanks for your hard work highly recommend this estate agents
5/5
Very good service from start to finish great company great people
Thanks John, glad we could help!
5/5
We've bought a few houses through Mortimers in Blackburn and Accrington, mainly dealing with Kaitlan who has been excellent on viewings and handling offers for us. Joanne has also been brilliant and has worked with our team at The Corbelo Group well through the acquisition of properties. Looking forward to doing a lot more business with you guys!
Thank you for such excellent feedback. We look forwards to working with you also.
5/5
From the start of the initial valuation of the property to the completion of the sale every question, problem or advice was dealt with professionally and quick. Many Thanks to Veda Banks ( Blackburn Branch). Mortimers given Estate agents a good name.
5/5
Sold my property through Mortimers Blackburn office - Veda handled my sale and was brilliant throughout: great communication, kept me updated and got back to me promptly with answers to queries. Very happy all round, thanks!
Glad we could help, thanks Sandie!π β¦
4/5
Sale achieved at the higher end of the price range expected. Plenty of interest generated in the sale of the property. Overall very pleased couple of minor niggles when branch busy on phone calls goes through to a branch support office which resulted in occasional delay. Plus an over eagerness to put a sold on the board prior to fully investigating the buyer. Madeleine in the Blackburn branch was excellent to deal with and kept us fully informed.
5/5
We have just sold our property through Mortimers, we were supported by the excellent Kaitlan Eggleston. Kaitlan was superb throughout the sale process, always kept is updated and is a real credit to the company.
5/5
I recently used Mortimers blackburn to sell my house and would highly recommend to anyone. The blackburn team were wonderful when dealing with the sale. But for me the star of the show was Kaitlan Eggleston! . She guided me through the whole process until I had a completion, kept me updated and was always available to answer any question I posed. She is definitely a asset to the Blackburn team, so a big Thank you π
5/5
Kaitlan Eggleston was really on the ball with our sale. Kaitlan was very Professional, always quick to answer any queries. The whole sale was very smooth and stress free for us as the sellers.
5/5
Sue Yates and Gary Oddie. All the staff at the Blackburn office were fantastic, but with special thanks to Kaitlan for making the purchase as smooth as possible. We would highly recommend Mortimers.
5/5
Friendly approachable professional service would highly recommend Veda went above and beyond nothing was too much trouble
5/5
We have just sold our property through Mortimers, we were supported by the excellent Kaitlan Eggleston. Kaitlan was superb throughout the sale process, always kept is updated and is a real credit to the company.
5/5
As a buyer we can say our experience of Mortimersβs has been a positive one. Veda has been helpful, responded to my emails promptly and accommodating of our request for extra viewings.
5/5
2023 Personal service. (mainly Veda but other staff as well) Queries responded to promptly. When we had a burst pipe the staff at Mortimers went beyond what was expected to help us sort it out. 2024 Second time we have used Mortimers in the last few years. All of the above still applies! Many thanks.
5/5
Veda was very helpful all the time .
Thank you for your 5* review
5/5
Brilliant service. I had the pleasure of Christine and Ashley helping my with a remortgage. Ashley made the whole process simple and found the best deal to suit us. Christine gave me frequent updates on the where they were up to. All I can say is Thank you Christine and Ashley!
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Yes. In The Trusted Agent 2026 awards: Mortimers, Blackburn with Darwen won Trusted Agent; Mortimers, Accrington won Gold.