Every review we hold for the Blackburn with Darwen office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleI had an opportunity to interact with Ms Joanne Waddington of Mortimers ( 28, King Williams street, blackburn ) in the process of buying a house via Mortimers.
Throughout the purchase process I have found Ms Joanne Waddington very professional and helpful with excellent customer service skills.
She is a good communicator and a good team member.
She was able to solve problems effectively and help provide a satisfactory solution to them.
Overall I am satisfied by the service provided by Mortimers in general and Ms Joanne in particular.
U · 3 October 2021
Agent replied · 6 February 2024
‘Thank you for your review and kind words. It was lovely working with you and finding your new family home. I wish you and your family all the very best. Take care Joanne’
★★★★★ 5/5
GoogleI engaged Mortimers to sell my late mother's house in Blackburn and I was looked after by Joanne Waddington at the Blackburn office (82 King William Street). Within a couple of days of listing, we had 18 viewings booked which led to several offers in the first two weeks. Some of those offers turned out to be speculative and it took some time to weed out the timewasters, but Joanne always responded quickly and professionally to the challenges. We eventually found the right buyers and Joanne completed the deal effectively and efficiently
Chris · 3 October 2021
Agent replied · 26 May 2024
Thank you Chris for your 5* Review. I really appreciate you taking the time to write the review. I am happy that we got there in the end it was difficult at times but we achieved the result we all wanted in the end. It is always so helpful when you have a vendor that is very responsive and helpful. Take Care and Best Wishes, Joanne
★★★★★ 5/5
GoogleVery helpful and extremely patient with us during a very protracted sale. Can't recommend them enough.
Mark · 1 September 2025
Agent replied · 1 September 2026
Thank you Mark! Patience, knowledge and understanding are key to selling and buying properties and the team will be over the moon with your recommendation. Thank you for choosing JNP ⭐
★★★★★ 5/5
GoogleGreat experience with mortimers, Veda was really friendly and helpful☺️
Misha · 11 May 2025
★★★★★ 5/5
GoogleWhen buying our first home through the Blackburn Branch, Madeleine Gardiner dealt with our property and she was absolutely brilliant, she answered all our questions quickly and gave us all the information we needed, always going above and beyond. Madeleine was very efficient and we could not recommend them more.
Imogen · 11 May 2023
★★★★★ 5/5
GoogleJoanne has been a massive help during the process of buying our first home, she has provided a first class service and we can’t thank her enough!
Poppy · 22 May 2022
Agent replied · 6 February 2024
Many thanks for your 5* review and feedback for Joanne.
★★★★★ 5/5
GoogleHighly recommend, great professional service from Ben and his team. All staff helpful and always on time for appointments. Ben highly knowledgeable about the local market, accepted an offer a week after house went on the market.
Kathryn · 22 May 2020
Agent replied · 6 February 2024
Hi Kathryn, Thank you for your kind review and we’re very pleased you were happy with the service from the team here at the office. We wish you the best in your new home! Kind regards, Ben
★★★★★ 5/5
GoogleMy Partner has purchased a property from this estate agents The service provided was fantastic throughout the process. Kaitlan Eggleston was the main member of staff who helped us with this purchase. She was friendly and easy to communicate with from start to finish. Thanks for everything!! 👍 …
Nur · 11 May 2023
★★★★★ 4/5
GoogleMortimers valued and advertised our property promptly and expertly.
Veda Banks as our case handler was friendly, efficient and responded to our queries quickly and made everything easy to understand. We felt we were kept informed every step of the way.
Geoff · 3 October 2024
Agent replied · 14 May 2024
Glad we kept you in the loop Geoff an we appreciate you taking the time to leave some feedback - all the best👍 …
★★★★★ 5/5
GoogleWe have recently bought our house and used the Blackburn Branch, Veda was very helpful and responsive to any queries we had. Would reccomend
Lou · 22 May 2022
Agent replied · 6 February 2024
Thank you Louise, for the 5* review. May I wish you many happy years in your new home (I am quite jealous of THAT view!) Regards, Veda
★★★★★ 5/5
GoogleThank you to Joanne at Mortimers who progressed our sale. We had a few hiccups along the way but she was there to advise and reassure us . Excellent service.
Mark · 22 May 2021
Agent replied · 29 May 2024
Thank you for your kind words and I hope you are now settled into your new home . Best Wishes Joanne
★★★★★ 5/5
GoogleI would have no hesitation in using Mortimers Blackburn branch again.
From the valuation to sale everyone was very helpful.
Shout out to Veda who dealt with the sale, she was very efficient so friendly and kept me up to date at all times.
Than you.
Jackie · 11 May 2023
★★★★★ 1/5
GoogleI am an investor who purchases many properties in the local area. This is the only company I avoid at all costs. Trust me run and save yourself the hassle.
On two different occasions I have witnessed the same pattern. I have offered the full amount and showed my proof funds. A week later I keep getting pushed to increase my offer as though I am bidding in a price war. The last time this happened it felt like they chose an individual they wanted to sell it to and didn’t bother with anybody else despite me offering the full asking price. This is not at all professional.
Please avoid this company at all costs. Not only are the staff unhelpful but so is the manager Ben.
Ash · 3 October 2020
Agent replied · 1 June 2024
We are sorry that you feel you have been mis-treated by the office at Blackburn. We do not encourage bidding wars and find a positive experience for our clients, both buyers and vendors, of the upmost importance to the company.
Favouritism is not practiced and if you would like to have a discussion with the manager Ben we will arrange this for you at the earliest opportunity.
★★★★★ 5/5
GoogleJoanne Waddington was very professional and friendly. Was always available when needed, kept me informed when buying a property, over all excell service!
Alan · 22 May 2022
Agent replied · 6 February 2024
Thanks Alan, it's great to hear that you received such an excellent service from Joanne!
★★★★★ 5/5
GoogleKaitlan. Helped us with our recent house purchase start to finish. Always updated and followed up along the way. Kaitlan was very understanding and professional and went above and beyond. Thank you so much Kaitlan for all the assistance through our purchase and patience. Ijaz
SRI · 13 May 2023
★★★★★ 5/5
GoogleDealt with Veda During the sale of my dad's house, really nice lady and always kept us updated, would definately recommend Mortimer.
Heather · 22 May 2022
Agent replied · 6 February 2024
We are glad we were able to help you. Thank you for your positive feedback.
★★★★★ 5/5
GoogleGood estate agency and great service, Veda was very helpful and responsive.
Ben · 22 May 2023
Agent replied · 6 February 2024
Thanks Ben
★★★★★ 5/5
GoogleMany thanks to Kaitlin for helping me and Alison through the selling of our house. You have gone above and beyond your job description in guiding us through this very stressful process. We will definitely reccomend Mortimers to anyone looking to sell their property.
Kath · 13 May 2023
★★★★★ 5/5
GoogleExcellent professional service Veda is brilliant she sorted everything out for us which took the worry away definitely recommended
Alan · 22 August 2022
Agent replied · 6 February 2024
Great to hear about your experience with Veda. Best wishes!
★★★★★ 5/5
GoogleMortimers, and Veda Banks in particular, were excellent in helping me sell my house. The sale fell through once - due to no fault of Mortimers - so the process became very frustrating and protracted. Regardless, I am grateful for the service and advice that Mortimers provided, and particularly the professionalism of certain key people. I will definitely use Mortimers again if the need arises.
Thomas · 3 October 2022
Agent replied · 6 February 2024
Thanks for taking the time to leave us this great review Thomas!
★★★★★ 5/5
GoogleThe sale of my house was handled really well and I am very pleased I chose Mortimers. Veda, Sam and the team responded to my enquiries promptly and professionally. Their knowledge of the local area, advice and approachability were excellent. Highly recommend!
Mary · 22 May 2023
★★★★★ 5/5
GoogleMy experience with Mortimers was very good. Kaitlan Eggleston was my estate agent and helped me with any queries I had and was always there for me every step of the process. Very happy with the service provided and would definitely recommend.
Hisban · 11 May 2023
★★★★★ 5/5
GoogleVeda Banks was our contact for our house purchase she was most helpful and a pleasure to deal with
DAVID · 22 May 2022
Agent replied · 30 May 2024
Thank you, Dave, for your review. I hope that you have settled in. Regards, Veda
★★★★★ 5/5
GoogleExcellent service from start to finish. The initial valuer provided me with perfect advice and then Chloe Jenkinson handled the sale smoothly and efficiently throughout. I was regularly updated and never needed to ask a thing. I couldnt have asked for better
Catherine · 11 May 2024
Agent replied · 14 May 2024
Thanks Catherine, pleasing to hear you had a positive experience with us😊 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
