Trusted Agent profile · Blackburn with Darwen
Verified
★★★★★
347 reviews across 1 platform
82 King William Street, Blackburn, Blackburn with Darwen, BB1 7DT
Mortimers's office in Blackburn with Darwen, at 82 King William Street, is rated 4.8 out of 5 across 347 reviews on 1 platform, including 347 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Mortimers won in 2026.
The Trusted Agent 2026 results for Mortimers, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Blackburn with Darwen office, from every platform, shown as written. First names only.
5/5
GoogleFrom start to finish Kaitlan at the Blackburn branch of Mortimers made buying 118 Paronage Road , Blackburn a breeze. Her communication from offer to completion was excellent and she was a joy to deal with .
Really pleased to read about your experience with Kaitlan. Thanks so much Chris for taking the time to leave us this 5* review.
5/5
GoogleVeda was really helpful in assisting me buy my first house
5/5
GoogleVery happy with the service from start to finish! As first time buyers we received amazing guidance from the case handler, Veda Banks! She responded to our enquiries quickly and she was very friendly. Highly recommend!
Really pleased to hear Veda gave amazing guidance
5/5
GoogleGreat team good communication would highly recommend. Thanks to the team who helped me with the sale of my house.
5/5
GoogleI've dealt with Mortimers many times now and they've always been great. I dealt predominantly with Joanne this time and she kept me well informed throughout the process. I will use Mortimers again for sure.
I hope you enjoy your new project and I look forward to working with you again in finding your next investment. Best wishes, Joanne
5/5
GoogleExcellent service from Veda. Conti ually kept us upto date with progress of viewings right through to final completion.
5/5
GoogleThank you so much Mortimers. From the initial meeting with Ed through to the sale being handled by Veda everything was easy, professional and no hassle. I would highly recommended Mortimers.
Thanks Gill!
5/5
GoogleWhat a fantastic and speedy experience it was with Madeleine Gardiner and Mortimers Blackburn. We chose them as our vendor and within days our house was not only on the market but under offer. Always keeping us up to date through the entire process and working with their choice of solicitors proved successful. Well done guys!
5/5
GoogleI would highly recommend Mortimers Estate Agents. Their representative Veda provided excellent communication, feedback and service from start to finish. She was professional and friendly at all times and most importantly was always available to contact. Thanks very much!
Hi James, thank you very much for your kind review. Hope that the last couple of weeks have allowed you the time to make your new house feel like ‘home’. Best wishes, Veda
5/5
GoogleJoanne Waddington at the Blackburn branch was outstanding from start to finish pushing everyone in the chain and working above and beyond to make sure we all completed.PositiveResponsiveness, Quality, Professionalism, Value
This was a tough one, it has to be said. However, I enjoyed working on this and getting it over the line after so many hurdles. Its great to see that even after every possible scenario that could arise the chain remained in tact and everyone was determined to get into their new homes. Hope you and your family are settling into you new home and are very happy there. Best wishes to you all, Joanne.
5/5
GoogleAlways keen and on the ball with updates especially when things got sticky! Right up to the last minute! Excellent service from Joanne, Kaitlan, Veda and other staff.PositiveResponsiveness, Quality, Professionalism
Thank you Rita. It was such a pleasure to finally hand you the keys! Enjoy your new home and the many projects your about to undertake. Best wishes, Joanne, Kaitlan and Veda”
5/5
GoogleAs first time buyers we received amazing guidance from Kaitlan. She responded to our enquiries quickly and she was very friendly. I wouldn’t hesitate in using Mortimers again. Highly recommend.
Thanks for your review Zeyn
4/5
GoogleIt would have helpful to have more communication as to how the sale was progressing..we had weeks with no communication..so we didn't really have a time scale ..a telephone call now and then would have helped
5/5
GoogleExcellent service from start to finish! We were kept well informed ( as we are not local to Blackburn) and were very happy with the service provided. No complaints!
It is not easy selling a property from a distance. Thank you for placing it in our hands - we are glad that you were pleased with our service. Regards, Veda
5/5
GoogleMy experience with Mortimers was exceptional largely due to my contact with Joanne. She was so responsive and understanding throughout the process of buying my first house. I was so grateful to have her assistance.
Thank you for your kind review Amy! It was an absolute pleasure assisting you in your purchase. I hope you that you enjoy your new home and make many beautiful memories there. Best Wishes Joanne
5/5
GoogleJoanne Waddington at the Blackburn branch was outstanding from start to finish pushing everyone in the chain and working above and beyond to make sure we all completed.
This was a tough one, it has to be said. However, I enjoyed working on this and getting it over the line after so many hurdles. Its great to see that even after every possible scenario that could arise the chain remained in tact and everyone was determined to get into their new homes. Hope you and your family are settling into you new home and are very happy there. Best wishes to you all, Joanne.
5/5
GoogleAlways keen and on the ball with updates especially when things got sticky! Right up to the last minute! Excellent service from Joanne, Kaitlan, Veda and other staff.
Thank you Rita. It was such a pleasure to finally hand you the keys! Enjoy your new home and the many projects your about to undertake. Best wishes, Joanne, Kaitlan and Veda”
5/5
GoogleHad a really good experience of buying a property with Mortimers, we dealt mainly with Joanne Waddington who was really efficient and friendly throughout. Really would recommend! Thanks
Thanks Dan we're happy Joanne was so helpful!
5/5
GoogleGreat service from Joanne Waddington and Kaitlan in the Blackburn office. I wish that I had used them for my sale as well as the purchase
Thank you for the kind words. We would all like to wish you the very best of luck and hope you will be happy in your new home. We would like to say a huge thank you for taking the time to write the review, it really is much appreciated! Take care and best wishes Joanne and Kaitlan
5/5
GoogleLovely lady who gave us a smooth and reliable purchase. Joanne had us updated throughout our journey in a friendly and polite manner. Thank you!
Thank you, we're glad Joanne has been so helpful!
5/5
GoogleWe bought our house with Mortimers and had an amazing experience with Matt and Veda. Kept us up to date and was chasing everybody up for us. Thanks again. Highly recommend.
Hi Munema, Thank you for your review. We hope that you are soon able to put your own stamp on the property, and feel at home. Matt & Veda
4/5
GoogleMortimers provided an efficient valuation and realistic photos before the house went on the market. Veda dealt with our sale in a friendly professional manner and kept us updated whenever necessary.
5/5
GoogleGreat experience and service provided by Mortimers of Blackburn with Kaitlan Eggleston being our main point of contact and absolute God send, she worked tirelessly to ensure our sale went through as expected and kept constant contact with ourselves and the buyer, really happy, many thanks!
5/5
GoogleApproachable,professional staff from start to Finnish.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Mortimers, Blackburn with Darwen won Trusted Agent; Mortimers, Accrington won Gold.
