Mortimers Blackburn with Darwen reviews

★★★★★ 5/5

Google

We started out house hunting back in 2021 and was able to find our dream home, from start to finish Kaitlan Eggleston was outstanding, professional and just absolutely fantastic! She give us advice and support in ways we couldn’t of imagined. She went above and beyond to ensure the most stressful time of our lives was at least stressful as possible. Truly amazing experience with Mortimer’s.

Natalie · 3 October 2022

★★★★★ 5/5

Google

I am delighted to endorse Mortimer Estate Agents, as a recent house purchaser. Veda was my key contact there and she was immensely responsive, thoroughly professional and always willing to help. She regularly checked in and supported me wherever possible especially in overcoming some last minute issues. She made the whole house buying process easier for us. I am really grateful, Veda, you are a credit to Mortimers, keep up the excellent work!

Sabiha · 3 October 2021

★★★★★ 5/5

Google

I am truly delighted by the service provided by Mortimers Estate Agents. They are true professionals. I was mainly in contact with Matt throughout my house purchase. Matt was amazing to deal with and I can only thank him from the bottom of my heart for providing such a wonderful service. I would also like to say thanks to others that I dealt with, Ashley, Ben and Veda. You are all a valuable asset to Mortimers.

The · 6 February 2021

★★★★★ 1/5

Google

Very unprofessional. I was buying a house through them, and waiting on a query on the survey. They threatened to readvertise the property unless I signed an immediate exchange. Nobody would exchange when everything isn’t verified. They blamed it on the seller, but they should know better.

Neil · 1 December 2025

★★★★★ 5/5

Google

Mortimer's was recommended to me by a close friend, and I must say that they have been great from start to finish. A very big thanks to Joanne, who has been fantastic throughout the entire process. Friendly, professional, and accommodating, as well as keeping us informed throughout the process. Mortimer’s and, in particular, Joanne, come highly recommended. Thank you very much for your amazing service.

Warren · 3 October 2022

★★★★★ 5/5

Google

I would highly recommend Mortimers Estate Agents. After dealing with afew local agents I can honestly say they were by far the best and most professional. Joanne Waddington at the Blackburn branch was always very pleasant, professional and responsive. Even though we lived in a different town the process of buying a house was seamless thanks to Joanne and the team! Thank you again, Zainab

Zainab · 3 October 2022

★★★★★ 1/5

Google

Had a few dealing with this estate agency as a buyer, each time it was an awful experience, the latter being the one I am going to focus on. I put an offer in for a property almost immediately after being one of the first to view - offer was inches away from the asking price. I subsequently requested for the property to be taken of the market but this was not accommodated and wanted another £1k from me to do so, despite offering over 98.5% of the asking price (property well over £350k) and provided all the finance proof inc DIP. House was then sold to someone else! who I have since learnt also offered the EXACT SAME amount ** a week later ** , and the estate agents excuse was they're paying CASH, which was not the case either! Dealt with a person from start to finish who's name begins with "E", who then left the matter with the girls to inform me that I haven't secured it ,rather than speaking to me directly (he knew how badly I wanted the house). I tried to bump up my offer immediately, but was faced with a negative tone and nothing came of it. Felt it was all 'manufactured' to sell to the other party. Hope I never have to deal with Mortimers ever again and glad sellers are using them less and less in my catchment areas.

Lukman · 3 October 2019

★★★★★ 5/5

Google

I am truly delighted by the service provided by Mortimers Estate Agents. They are true professionals. I was mainly in contact with Matt throughout my house purchase. Matt was amazing to deal with and I can only thank him from the bottom of my heart for providing such a wonderful service. I would also like to say thanks to others that I dealt with, Ashley, Ben and Veda. You are all a valuable asset to Mortimers.

Truth · 3 October 2020

★★★★★ 5/5

Google

This review is for Ethan McCann, who explained in details which area is ideal for property investment. Not many agents would be so helpful! Much appreciated.

Kevin · 12 May 2026

★★★★★ 5/5

Google

We are tenants in a rented accommodation to which our landlord decided to sell the property. The property was being looked after by Katalin, we can not praise this young lady enough for how very professional her conduct was, Katalin made our experience of having our home viewed by many prospective buyers less stressful and was also very supportive towards us as tenants having to re locate. Massive thank you Katalin.

Lesley · 3 October 2021

★★★★★ 5/5

Google

We recently purchased our new home through Mortimers Blackburn office, Veda Banks was the lead negotiator. The purchase wasnt without its issues but Veda and the Team dealt with these in a profesional and responsive manner. Particular thanks to Joanne for the last few days of the sale where she brought all the outstanding issues to conclusion. Thanks again to all the team.

Beverley · 3 October 2022

★★★★★ 5/5

Google

I had a great experience using Mortimers Estate Agents. Veda Banks is an absolute star , she was very helpful to accommodate my specific viewing times. I had a very good communication with agency ,Veda responded very promptly to my enquires and made purchase of property a stress free experience. There is no doubt I will be using their services in the future

Aneta · 3 October 2022

★★★★★ 5/5

Google

Veda is a very perfessional lady and has helped me through all purchase she has been very polite and helpful the team at mortimers are really good and would recommend everyone to use, Joanne has been very helpful too so a big thank you to Joanne and Veda Really appreciate what u did for me Veda thank you so much, I will be bringing in a small gift for u both xxxx

Maz · 3 October 2020

★★★★★ 5/5

Google

Gone through Mortimers for the sale of my property. Honestly felt like Kaitlan Eggleston @ Blackburn was the only one throughout the whole process who kept their finger on the pulse during the sale; Whilst I failed to get answers from the other parties involved, I could ask Kaitlan and they would get back to me with info within an hour in most cases. Would recommend to others, and would use again. They saw the worth of my property and worked hard to ensure I was not left short changed.

Jack · 3 October 2023

★★★★★ 5/5

Google

I have been a client of Mortimers for a long time and have always been happy with the level of service I have received . Sarah and George from the Blackburn office have dealt with the recent re-let and changeover of tenancy and and were excellent. Both showed great professionalism, kept me up to date and had a very nice manner in how they conducted themselves. George was in charge of the inventory and co-ordinating the necessary refurbishments and nothing seemed too much trouble which made the whole process a lot easier. Altogether a very personable, professional service and a pleasure to deal with.

John · 3 October 2023

★★★★★ 5/5

Google

Mortimer's are the pinnacle of property exchanges. Being a new buyer I was apprehensive of the house buying process. Mortimer's provided a dedicated agent to make sure both parties of the sale were focused and prompt in the handling of the legal side of the purchase. I owe my new home and happiness to Mortimer's. I wish them well and recommend anyone to use them as they will make the transition of buying or selling a property as simple and friendly as can be. Thank You Mortimers and Thank You Veda.

Daniel · 3 October 2023

★★★★★ 5/5

Google

Very happy with the services provided by Joanne Waddington in the sale of my mother’s property, 67 Branch Road, Mellor Brook. Joanne was always helpful and kept me updated with all developments. She was quick to respond to any messages I left for her, if I was unable to speak to her, when I called Mortimers. She was extremely professional and competent. Thank you, Joanne

Angela · 3 October 2021

★★★★★ 3/5

Google

After making an offer and consulting subject matter experts. I.e. Banks and Surveyors; the estate agents denied my offer. Truly disappointed.

Kitty · 1 May 2026

★★★★★ 5/5

Google

Very good service provided quick completion done buying my house no issues at all. Definitely recommended

Ajmal · 28 May 2026

★★★★★ 5/5

Google

This was an amazing thorough journey from start to finish. Kaitlan was professional and kept us up to date throughout. She was a pleasure to deal with and made moving so much smoother and easier. Thankyou. We used the below branch as vendor. : 82 King William Street, Blackburn, Lancashire, BB1 7DT Staff member: Kaitlan Eggleston

Amy · 3 October 2022

★★★★★ 5/5

Google

Great service throughout the full experience of purchasing a property provided by Veda Banks at Mortimers. From day 1 I was kept informed on the process, any enquiries I had was dealt with straight away. Veda was always friendly and easy to get along with which made the process a lot better in my opinion. Would highly recommend Mortimers for any property needs.

Mathew · 3 October 2021

★★★★★ 5/5

Google

Branch address: 82 King William Street, Blackburn, Lancashire, BB1 7DT Case handler : Veda We were impressed by Mortimer's from the outset with their professional and friendly approach to our house sale. The suggested price seemed fair, in the current house market, and their charges matched competitors. The photographs of our beloved home did it justice. I felt we were very lucky to have Veda dealing with all appropriate aspects of our case from the 'go live' date. From our point of view she dealt with all our queries and problems, calmly, professionally and with good humour. She has been brilliant in helping us get to Completion day. I should also thank Mortimer's for the cover they provided,l were Veda not available. And for the effort involved in 'fielding' 26 viewings of our property over a 3 day period in late March. Thank you very much Mortimer's, and especially Veda Anne and Chris

Annie · 31 May 2023

★★★★★ 5/5

Google

We have recently sold our property with mortimers and have found all the staff to be friendly, helpful and great to deal with. Jonathan and Veda although quite new to the Accrington office have fitted in extremely well possibly due to Mathew. The sale although trying at times (due to solicitors ) was made easier by Jonathan and Veda’s care. All in all I would not hesitate recommending Mortimers to anyone thinking of selling their property.

Craig · 18 September 2025

★★★★★ 5/5

Google

Mortimers helped me eveey step of the way adding a very personal touch to what can be a stressful time, they helped with every call, e mail abd query with so much speed and prifessinalism thank you mortimers

Lisa · 31 October 2025