Every review we hold for the Blackburn with Darwen office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleChloe and team were absolutely fantastic during the whole sale process , I can’t thank them all enough , big thanks to Lewis who was always happy to help trace solicitors for me , would highly recommend , thanks again
Tina · 31 October 2025
Agent replied · 30 December 2025
Thanks Tina! Sending our best.
★★★★★ 5/5
GoogleRight from the initial valuation by Chloe of the house, to the numerous viewings managed by Leoni, Jonathan and particularly Veda we received a most professional service. Nothing was too much trouble. In particular Veda was friendly and helpful particularly when negotiating and making arrangements between ourselves and the buyer. She kept us well informed and ensured everything ran smoothly. I would highly recommend anyone considering selling or buying a house to use Mortimers.
Michael · 3 October 2025
★★★★★ 5/5
GoogleGreat experience selling our house with Mortimers. Leaoni was excellent. Always chasing feedback after viewings and updating me after each one. Also great at pushing through the sale and keeping the solicitors moving! Very efficient from start to finish.
Sarah · 31 October 2025
Agent replied · 30 December 2025
Thank you Sarah, pleased to hear you found us efficient and helpful - good luck with what is next.
★★★★★ 5/5
GoogleWe recently went through what can only be described as a turbulent sale, but thank goodness for Sue she was our storm chaser! From the very beginning, Sue didn’t just ride the waves; she took the wheel and never let up on the gas, making sure we stayed on course no matter how rocky things got.
The whole process had its ups and downs, with a few unexpected hurdles along the way, but Sue remained calm, collected, and determined throughout. She didn’t just offer support, she took action, always one step ahead, ensuring we were informed, confident, and prepared for every twist and turn. Her proactive approach kept the sale moving forward, and we genuinely believe that without her unwavering persistence, things would have taken much longer to close.
Suzanne · 1 January 2026
Agent replied · 1 September 2026
Suzanne, this is such a wonderful review! Your description of Sue as a storm chaser is phenomenal! She really does lead the way in terms of sales progressing and customer care and we are so lucky to have her on the team. We're so pleased that her experience, pro active decisions and persistence helped and thank you for choosing JNP!
★★★★★ 5/5
GoogleSue has been a superstar during the purchase of my first flat. After many delays and difficulties she has been a constant source of support and encouragement. She made sure I didn't give up hope and I really don't think it would've happened …
Bethan · 1 September 2025
Agent replied · 1 September 2026
Thank you for your kind words Bethan! We're delighted to hear that Sue was such a great support during your first flat purchase. Her dedication and encouragement truly make all the difference in those tricky moments so we're thrilled that you have written such a glowing review! Wishing you much happiness in your new home! 🏡 …
★★★★★ 5/5
GoogleLeaoni at Mortimers was fantastic. She was always prompt, and brought an air of calm, competence and organisation that we desperately needed.
Our experience for our sale and the chain below was difficult, adding stress and frustration but it was a relief that Leaoni and Mortimers (estate agents on behalf of our buyers) were on the ball and always ready to go to the next stages.
Should I need an estate agent again in the future, I'd seriously consider Mortimers to act on our behalf.
(The hamper was also a nice touch)
Peter · 18 December 2025
Agent replied · 13 April 2026
Thanks Peter for taking the time to leave such a detailed review. We really appreciate your comments and wish you all the best ahead. Glad you like your hamper!
★★★★★ 5/5
GoogleSue, Matt and Nick were all fabulous with our recent sale. Nothing was too much trouble and they were always available to help with any little issue or questions. Second time we've used JNP and we wouldn't use anyone else in Risborough!
Jamie · 1 September 2025
Agent replied · 1 September 2026
Thank you Jamie! Sue, Matt and Nick were delighted to welcome you back for a second time and will be so pleased that you took the time to leave a review. Wishing you the best in your new chapter and do give the team a call on 01844 345666 next time you're on the move!
★★★★★ 5/5
GooglePhenomenal work from JNP. We gave them the challenge of selling our property after we'd moved to the other side of the world. Throughout the whole process, operating with significant time differences etc. Sue and the team were on top form. …
Leigh · 1 September 2025
Agent replied · 1 September 2026
Thank you so much Leigh! We're thrilled we could help make the process as smooth as possible and that the team rose to the challenge of time zone hurdles and international logistics! It’s brilliant to hear that you always felt informed and … More
★★★★★ 5/5
GoogleWe recently completed a very long and stressful purchase of a probate property, and we honestly couldn’t have done it without the incredible support from JNP, especially Sue Harper. From the moment our offer was accepted all the way through …
Joanne · 1 September 2025
Agent replied · 1 September 2026
Thank you so much for your heartfelt review Joanne! Sue is a true star and we’re delighted to hear that her exceptional support and genuine care made such a positive impact throughout your purchase. It’s wonderful that her recommendations … More
★★★★★ 5/5
GoogleGreat Customer service and Veda and Joe was helpful during whole process Thank you Mortimers Estate Agents.
Juneed · 13 March 2026
Agent replied · 13 April 2026
Thanks Juneed for the kind words. Wishing you all the best.
★★★★★ 5/5
GoogleWe cannot thank Joe enough for his help while purchasing our new home, whether it was responding to emails or phone calls. Nothing was too much, we would highly recommend Mortimers.
Natalie · 13 October 2025
Agent replied · 13 April 2026
Thank you Natalie! Your positive feedback is appreciated, all the best.
★★★★★ 5/5
GoogleI would like to thank Leaoni for her unwavering help and support she gave me in the process of my property purchase
Carol · 16 December 2025
Agent replied · 13 April 2026
Thank you Carol for the lovely feedback. Wishing you all the best with your new property!
★★★★★ 5/5
GoogleI was just on the phone with Meghan, talking about selling my family house, in July, and placing myself on a mailing list for upcoming houses for sale in my favourite area.
Mortimers and Cake shops, we couldn't do without them! 😄
Sohail · 16 July 2026
Agent replied · 18 August 2026
We’re glad we could help with your future plans and get your property search started. Wishing you the very best Sohail!
★★★★★ 5/5
GoogleWe had a fab experience with Mortimers. Chloe came round the day after we called to to value, then came back the day after to do pictures and the house was listed that day. Incredibly quick and efficient. Our house was sold, with lots of offers, within 6 days.
Hannah · 12 May 2026
Agent replied · 13 May 2026
We’re delighted to hear you had such a positive experience with us. A quick turnaround and strong interest in your home is always fantastic news, and we really appreciate you sharing your feedback. Thanks Hannah!
★★★★★ 5/5
GoogleBranch address: 82 King William Street, Blackburn, Lancashire, BB1 7DT
The capacity in which you used us: Purchaser
Staff member: Kaitlan Eggleston
Kaitlan was really helpful. With being first time buyers we had many questions and she dealt with them very efficiently no matter how stupid they may have been. She’s made this process a lot smoother than we thought it would be and we are so grateful that she has looked after us and the purchase of our first home
Freya · 6 February 2023
Agent replied · 6 February 2024
Thank you Freya!
★★★★★ 5/5
GoogleThe service provided by Mortimers was excellent. We were very impressed with Chloe who did the initial visit where she appreciated the property and advised us on the best marketing strategies. They found a buyer very quickly through their networks and we were very happy with the service provided by Chole, Lewis and the rest of the team . Thank you team. We will strongly recommend them.
Gerard · 18 October 2025
Agent replied · 13 April 2026
Thanks Gerard! Happy we could help.
★★★★★ 5/5
GoogleJoanne at the Blackburn was fantastic from start to finish. She kept us up to date regularly and made the whole process a pleasure to deal with. I wish other professionals in the process had been as friendly, helpful and efficient in this process! I think she could teach solicitors a thing or two about great service!!
I wouldn’t hesitate in using Mortimers again (as long as I could deal with Joanne) and would hesitate to recommend her to anyone that asked.
She Truly is an employee to be proud of and I can’t thank her enough for her wonderful friendly approach!!
Melanie · 3 October 2022
Agent replied · 30 May 2024
Thank you for your wonderful feedback on Joanne. You know where we are if you need us again!
★★★★★ 5/5
GoogleWe were able to complete the purchase of our property in just 27 days from start to finish.
Veda was absolutely fantastic and was always on hand whenever we wanted to update her to the progress of where we were at with our side of things.
We were able to arrange further viewings to go into the property and measure up without any issues.
On completion day the keys were available immediately with no delay.
The entire team were always smilng and happy and attentive to everything we needed or requested.
Would certainly use Mortimer's again in the future.
Gaz · 3 October 2022
Agent replied · 30 May 2024
Thank you so much for taking the time to leave this thoughtful review for Veda. We are so pleased that she was always on hand to guide and support you through the whole purchase process. We wish you all the best in your new home together!
★★★★★ 5/5
GoogleI had the pleasure of being looked after by Kaitlan and I cannot praise her high enough for her professionalism and polite manner, she kept us informed through out the journey and even kept us informed when she was on annual leave. Kaitlan is a credit to Mortimers Estate Agents and I would recommend her highly to anyone who wanted to sell their property. Well done Kaitlan and keep up the good work, I am sure you will be very successful in your chosen profession.
Ismail · 3 October 2022
Agent replied · 5 June 2024
Thank you so much Ismail for taking the time to leave such a thoughtful review for Kaitlan. It was a pleasure guiding you through your recent property sale and we all wish you the very best.
★★★★★ 5/5
GoogleI personally dealt with Kaitlan Eggleston for the purchase of a property. I must say i have heard a lot of horror stories regarding people dealing with estate agents. However it was very simple and straightforward in my experience. Kaitlan was excellent in her service. Any questions that i had, she got back to me straight away. She made sure we were kept in the loop throughout the whole service and took away a lot of the stress that comes with buying a property. I would recommend her services. She was professional and polite throughout it. We had no problems at all
Mohammed · 3 October 2022
Agent replied · 6 February 2024
Hi Mohammed, it's wonderful to hear you had such a great experience with Kaitlan and that they were able to guide you through the whole process of your recent purchase. Thank you for the review and we wish you all the best.
★★★★★ 5/5
GoogleLove mortimets spesiall vida bank who deal with our purchase property it's not enough to thanks Vida lovely service 'll always use mortimets for any kind of service in further if mortimets have people working like vida bank it's gone be one of best state agent in town thank you so much for your service for 2 sunnyside avenue we always remember Vida as our angel thank you from javid ruby and my 3 daughters thanks again very good service.
Javid · 3 October 2022
Agent replied · 27 May 2024
Thanks Javid for such a thoughtful 5* review. Best wishes to you and your family in your new home.
★★★★★ 5/5
GoogleI have just gone through the process of selling our family home on behalf of my parents and utilised the services of Mortimers (Blackburn Lancashire). I was allocated Veda Banks as my sales negotiator which I found to be a blessing. I was not familiar with the processes of selling houses but Veda took the time to explain what would happen next and what to expect along the journey. The sales process took place with communications over both the phone and emails. Veda was always prompt to respond to my messages and always returned phone calls promptly when not immediately available. I would like to thank Mortimers for the professional service provided with a extra special thanks going to Veda for her continued support from start to finish of the property sale. I wouldn't hesitate in using Mortimers again in the future based on this experience. Thanks!
Elizabeth · 3 October 2022
Agent replied · 30 May 2024
Thanks Elizabeth, we're happy Veda was so helpful!
★★★★★ 5/5
GoogleWe purchased our house through mortimers and dealt with Veda.
She made the whole process so easy and nothing was ever too much for her in regards to helping us. Whenever we had a question we either emailed and rang and she got back to us straight away. Even on the day of completion she kept us updated and informed once we had exchanged, funds had arrived and then completed.
I would definitely use mortimers again if we ever need to in the future.
Chelsea · 3 October 2022
Agent replied · 30 May 2024
Thanks for leaving us this great review Chelsea
★★★★★ 5/5
GoogleWe recently purchased a property via Mortimers Estate Agents. The service we received was excellent! We would like to give a special thanks to Kaitlan Eggleston, who strive to ensure that our journey was the best that it could be! She answered every query in a timely and prompt manner, and always presented herself in a professional yet easily relatable way. We always knew that Kaitlan would come back to us with each and every call or email and are so thankful to her for this. She made us feel that she was on the journey of finding our forever home with us, and the excitement in her voice was amazing when she told us our offer had been accepted on the house and when we had completed and could collect the keys. Kaitlan, you will go far in your career, thank you so much. 😊
Emma · 3 October 2022
Agent replied · 26 May 2024
Thanks for taking the time to leave us such a lovely review Emma
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