Mortimers Blackburn with Darwen reviews

★★★★★ 5/5

Google

Branch address: 82 King William Street, Blackburn, Lancashire, BB1 7DT The capacity in which you used us: Purchaser Staff member: Kaitlan Eggleston Kaitlan was really helpful. With being first time buyers we had many questions and she dealt with them very efficiently no matter how stupid they may have been. She’s made this process a lot smoother than we thought it would be and we are so grateful that she has looked after us and the purchase of our first home

Freya · 3 October 2022

★★★★★ 5/5

Google

Our experience with Mortimers was fantastic start to finish... After having a few valuations from different agents Joe was by far the most welcoming, full of advice and he answered any questions we had and provided the best valuation for our property. Within the first 2 weeks we'd had over 15 viewings, multiple offers and we'd accepted one. Veda was then on hand to help with the sale and took over the purchase of our new house. She was nothing short of amazing and always there for us. When times got frustrating with waiting and solicitors Veda was always there to help things along. I honestly can't thank her enough for all of her hard work and dedication. Overall- we absolutely would recommend and have done to friends and family already! Thank you to all of you for helping with our move!

Jessica · 3 October 2024

★★★★★ 5/5

Google

We have had a professional and fantastic experience with Veda banks at Mortimers in Blackburn. As I called it “my favourite estate agent”. We have been in the process of buying this house since April and considering there were some barrows regarding the chain, Veda was on call to chase these up ASAP and she got back to us straight away. The communication has been brilliant and we finally have our happy home and cannot wait for the next adventure. Veda, you are a shining star and work effortlessly to make sure we had the keys as planned. We really appreciate what you have done for us over the past few months and would highly recommend you to anyone purchasing a property with you. The little treat box yesterday was just the icing on the cake. Thank you so so much for everything you have done. I hope your managers see this because you definitely are a shining star and deserve recognition for all your hard work. Thank you again for everything xxxx lee-Ann and ant xxxPositiveResponsiveness, Quality, Professionalism, Value

Leeann · 13 July 2022

★★★★★ 5/5

Google

We have just sold our house through Mortimers estate agents and we were very happy with the service they provided. We dealt with Veda Banks and I would definitely recommend her. It was always a pleasure talking to Veda on the phone. She was easy to talk to, friendly, professional, always got back to you quickly and professional. Veda was one step ahead. I would recommend using Mortimers in Blackburn. We never had any problems with them.

Karen · 3 October 2022

★★★★★ 5/5

Google

After considering several estate agents we decided on Mortimers as they appeared to make us feel confident that they would deal with our sale in a professional manner . Joanne Waddington was our point of contact through out the sale and she has been outstanding in keeping us informed and liaising with the purchaser and their solicitor .At times when the sale has been particularly stressful Joanne has reassured us and dealt with the problems raised .

Geraldine · 3 October 2022

★★★★★ 5/5

Google

Veda dealt with the sale of our house extremely efficiently! She kept us informed at every stage and contacted our buyer and both sets of solicitors when it was needed. Veda was alway available to speak to and responded to emails very quickly. The speed of our completion was all down to her hard work!

Elaine · 11 May 2024

★★★★★ 5/5

Google

Mortimers Estate Agents, especially, Leaoni Magne, were fantastic. They explained the market, how best to sell our property, in a difficult environment, and kept us informed at every step. They had great communication and went above and beyond to accommodate are needs. Would highly recommend.

Lucy · 13 March 2026

★★★★★ 5/5

Google

Got in touch with Mortimers Estate Agents to sell my Mother’s home , met Chloe who did the appraisal of the home and all the photos , Then I was looked after by Leaoni who was always available for updates and keeping solicitors on there toes, Thank you ladies great job I will definitely be recommending you

Colin · 18 November 2025

★★★★★ 5/5

Google

Before choosing Mortimers Blackburn in order to sell my Mum's house, we had visits from a total of 4 estate agents. Mortimers' fees were slightly higher. However, I feel we have had extremely good value as the service has been superb. Joanne Waddington was the person who took care of our sale. She was lovely from the start - warm, friendly and human, while also being professional and knowledgeable - and she always did her utmost to help. The service felt very personal, and it seemed Joanne was always there for us, and a very safe pair of hands. On the few occasions when Joanne could not be available, Veda was similarly warm, well-informed about our case and always helpful - the sharing of information and culture of caring meant there were never any gaps. We were kept well informed throughout, both by phone and email; my emails were answered quickly, as were phone calls. This has resulted in a sale we're very very happy with, and I wouldn't hesitate to recommend Mortimers Blackburn to others looking for a streamlined, efficient, friendly and professional service.

Margaret · 3 October 2021

★★★★★ 5/5

Google

Before choosing Mortimers Blackburn in order to sell Mum's house, we had visits from a total of 3 estate agents. We consider that we have had extremely good value as the service has been excellent, with willing responses to requests for updates as well as access to the helpful online tracker. The fact that we live far away from Lancashire meant that we were relying on such service quality and Veda was supportive throughout via phone calls and emails. Veda Banks was the person who took care of our sale. She was well-informed about our case and always helpful, patiently responding to our often stressful enquiries! Information sharing, often proactively, meant that there were never any gaps. We were kept well informed throughout, both by phone and email. This has resulted in a sale we are very pleased with, and as a result we are very pleased to recommend Mortimers Blackburn to others looking for a friendly, courteous and professional service. Heather and Chris Hurley

Chris · 3 October 2021

★★★★★ 5/5

Google

Purchasing our first home was made very easy. Veda was brilliant from the outset. She accommodated our requests for viewings throughout the process, she was able to advise us in situations where we were unsure ourselves about things and she was more than happy to contact solicitors for us to help move the process along. Extremely approachable and would always keep us updated whenever she had new bits of information for us. From Lindsey and Luke we would just like to say a great big thank you.

Lindsey · 3 October 2021

★★★★★ 5/5

Google

Well where to start?!! What a fantastic experience of using my first estate agent in Blackburn and I will certainly be using them again and recommending them to my friends. Joanne Waddington was the lady who was selling the property I was purchasing and from the moment the property came to the market it was a difficult sale for a variety of reasons. Throughout the trying process Joanne was prompt, courteous and very responsive. It was due to Joanne's prompt efficiency that I managed to secure the property within two hours in front of a number of other purchasers. Even though the vendor's solicitors were very poor to deal with Joanne has constantly kept pushing on the sale and finally we are looking to complete tomorrow. First class service from Joanne and Mortimers, either buy or sell your house through them and I am sure that you will leave as a very happy customer. Keep up the great work!

Jon-Paul · 3 October 2021

★★★★★ 5/5

Google

It was actually my husband who dealt with Mortimer's, so over to him..... We were was selling my Mother's house, so I wasn't on site in Blackburn when the house was sold -- we live in Devon. Veda and the Team at Mortimer's in Blackburn were efficient and on the ball, advising us (eg having all the searches etc done up front so the legals were 'oven ready') and keeping us in the loop all the way through the process. There was a 'false start' with one potential purchaser but this was quickly overcome, even in the middle of Covid restrictions. We felt we were well represented, primarily by Veda. A fair price was achieved, too.

Fiona · 3 October 2021

★★★★★ 5/5

Google

We have always found the process of selling and buying houses extremely stressful. However, Mortimers and in particular Joanne Waddington, really helped to reduce this. Joanne was always there either at the end of the phone or in touch via email. She communicated with us regularly ensuring that we were always up to date as to where we were with the purchase of our new property. If we had any questions or problems, Joanne was always more than happy to help and would try to answer or resolve these as quickly as she possibly could. We cannot thank Joanne enough for all her help. Mr D Lane and Mrs C Edge

David · 3 October 2021

★★★★★ 5/5

Google

Completly satisfied with the service offered by Mortimers. The luck of the draw landed us in the middle of a large chain with quite a few complications at the bottom which caused a number of delays. Joanne has been amazing throughout! She went above and beyond at every possible opportunity and kept us well informed throughout. She literally held the chain together on more than one occasion and we honestly feel it wouldn’t have happened without her. We will be forever grateful to Joanne for all she has done for us.

John · 3 October 2021

★★★★★ 5/5

Google

I would like to take this opportunity to thank Joanne Waddington, an employee of your agent , for providing me with professional and high-quality services during my house purchase. I am a first time buyer, I am not familiar with the procedures of housing. With the assistance of Joanne Waddington, the purchase process was completed smoothly. The service details provided by Mortimers are as follows: Branch address: 82 King William Street, Blackburn, Lancashire, BB1 7DT The capacity in which you used us: Purchaser Staff member: Joanne Waddington Thank you so much and highly appreciated. From Ms. CHING

Ling · 3 October 2021

★★★★★ 5/5

Google

I have just completed on my house sale and I am delighted with the very special attention that I received from Joanne Waddington my estate agent. It was an emotional sale and at every step of the way Joanne was there to see me through. I am more than happy to have chosen Mortimer's and thank Joanne and Veda for their professionalism. After waiting for some time to purchase my bungalow and with many obstacles in the way, I have at last received my keys from Joanne Waddington. She has been an absolute star and been with me every step of the way. Even when I thought it may not happen, Joanne was there to reassure me and we have persevered to a more than satisfactory conclusion. I would have no hesitation in recommending Joanne and Mortimer's. Thanks to everyone.

Carol · 3 October 2021

★★★★★ 5/5

Google

We have had a professional and fantastic experience with Veda banks at Mortimers in Blackburn. As I called it “my favourite estate agent”. We have been in the process of buying this house since April and considering there were some barrows regarding the chain, Veda was on call to chase these up ASAP and she got back to us straight away. The communication has been brilliant and we finally have our happy home and cannot wait for the next adventure. Veda, you are a shining star and work effortlessly to make sure we had the keys as planned. We really appreciate what you have done for us over the past few months and would highly recommend you to anyone purchasing a property with you. The little treat box yesterday was just the icing on the cake. Thank you so so much for everything you have done. I hope your managers see this because you definitely are a shining star and deserve recognition for all your hard work. Thank you again for everything xxxx lee-Ann and ant xxx

Leeann · 3 October 2021

★★★★★ 5/5

Google

Branch address: 82 King William Street, Blackburn, Lancashire, BB1 7DT The capacity in which you used us: Vendor Staff member: Joanne Waddington We have had the best experience selling our tenanted house with Mortimers. They secured a great price and saw it through to a timely completion. The staff especially Joanne were friendly and pro-active. And she has a good sense of humour too! Trust me we needed it :) 100% recommend!

Jackie · 3 October 2022

★★★★★ 5/5

Google

Veda couldn’t have done a better job when it came to handling our purchase. She was friendly and consistent throughout, always good with communication and made sure to always update us. Buying a house can sometimes feel long and frustrating but Veda definitely made the process a lot easier for us. Thank you for the great service!

Khaira · 31 October 2025

★★★★★ 5/5

Google

Very good, particular mention for Joe who was really helpful and supportive.

Gill · 28 September 2026

★★★★★ 5/5

Google

Just wanted to give a big shout out to Joanne Waddington who helped me complete on a purchase in Blackburn. Joanne was professional at all times, responded within times she would say she would and was very proactive in helping this sale complete without too much stress. This is the type of team player estate agents need to have on their team. Thanks again Joanne from Nadia and family. 😊

Naeed · 3 October 2022

★★★★★ 5/5

Google

I have recently purchased a property. Veda was my point of contact and case handler she was brilliant, great customer service experience very friendly and dealt with all my enquiries efficiently. I would definitely recommend Mortimers. Thank you.

Mubin · 3 October 2024

★★★★★ 5/5

Google

Everyone at Mortimers has been excellent and it is the first time I have bought a property without any stress. The team are professional, friendly and helpful. Nothing is too much trouble. Thanks to Geraldine and Lewis particularly, who were always on hand to answer any questions and respond quickly. How refreshing to come across such lovely people who care about their work. Looking forward to getting the keys to my lovely new home in a few days time.

Ruth · 3 October 2020