5/5
Off to a good start!
We have just started our home search and are currently very happy with the service received so far. Punctual, respond to communication well and honest in their dealings. So far, so good!

Trusted Agent profile · Bitterne · Hampshire
Verified
★★★★★
531 reviews across 2 platforms
5 West End Road, Bitterne, Hampshire, SO18 6TE
Part of Charles Carr, see every office.
Charles Carr's office in Bitterne, Hampshire, at 5 West End Road, is rated 4.6 out of 5 across 531 reviews on two platforms, including 190 Google reviews rated 4.0.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Chloe has been extremely helpful with helping us find a perfect home. She has always replied very quickly and been very open to questions and feedback. She has ...Read all 91 from sellers
We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ...Read all 110 from buyers
Hi to whom this may concern I phoned in your office today to get some info on a property. spoke to a very lovely girl called Rebecca who assisted me with my ...Read all 2 from landlords
I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ...Read all 9 from tenants
Charles Carr has fast become a well respected local independent estate agent within the Southampton area. Our strong team of experienced local professionals endeavour to provide exceptional customer service and added value every time. Our mission is simple: “We aim to offer our clients a fair and honest agency experience that represents good value for money, whether you sell, buy, let or rent a property through Charles Carr, we want you to be 100% satisfied with the end result”.
Showing 334 reviews on The Trusted Agent only. Show every review
5/5
Off to a good start!
We have just started our home search and are currently very happy with the service received so far. Punctual, respond to communication well and honest in their dealings. So far, so good!
5/5
Friendly and professional!
I've recently purchased my first house and I am very grateful to Rebekah and all her colleagues for a great service and a friendly approach to my needs. Definitely recommended !!!
5/5
Great service
I couldn’t of asked for a better sale when using Charles Carr they have been faultless and I’ll use them next time we move. I’ve recommended them to everyone I know.
5/5
Very helpful
Had a very good experience. A lot of information about the property was given. Very friendly and helpful staff. I dealt with a lady called Alia who was a delight.
5/5
Customer service from a beach
If it was not for Lloyd emailing and chasing solicitors whilst he was on holiday I would not be moving. Please come and see the house when we have finished.
5/5
Louise ; bitterne branch
Amazing, worked above and beyond her job as an estate agent. My faith as been restore with regards to estate agents and would use her again, no hestitation.
5/5
Excelente service
I have been dealing with agent Belinda, being very informative and helpful. Offering all the services and a broad selection of properties which match my requirements. Fully recommend
5/5
Great service
Louise Carr and her team have been extremely helpful throughout the process. Responding to all communications in a good time frame. Excited to complete now. Thank you.
5/5
I would highly recommend Charles Carr! Nikki always welcomed me with a smile, and is so approachable. Thank you, for making me feel at ease!
5/5
Great attention to detail
The agents at Charles Carr are very attentive and personable. They work really had at understand their clients needs in order to really try and achieve them.
5/5
Excellent service
Alia from Charles Carr branch on Bitterne did excellent job. She answered all questions about the house and updated us all the time about it. Highly recommended
5/5
Great service- sold my house
Lloyd came out and gave me a fair price. the open house got me a higher price than the other agents quoted. Thanks for your efforts
5/5
Very great service
Very helpful, provided mortgage advisor and very accommondating with bookings and Samantha storrar did her best to hello me week my find and information needed.
5/5
Anna was very helpful
Anna from the leggings department was very helpful. She worked out what we wanted and listened tentatively. I will definitely use this agent again. *****
5/5
Super Open Day - Jordan
Jordan organised a very busy open day, which got us numerous offers and a sale within 24 hours. Couldn’t ask for anything more.
5/5
House sold
Lloyd valued my house and put it on the market. It was sold within 7 days. Can’t ask for more. Highly recommend
5/5
Very good service.
I received a good service from the agent I was dealing with. He had good knowledge of the property I was looking at.
5/5
SERVICE SERVICE SERVICE all with eficiancy and a smile
always helpful always informative always responds to a left message always with a smile happy to have contact with lauren again and again
5/5
Amazing service
spoke to a women called Belinda, who was very friendly and answered all my questions I had. Lovely women who was very helpful.
5/5
anna was spectacular
anna was amazing you can tell she is punctilious in her work, a real breath of fresh air she was so polite.
5/5
Informative, Professional and Conscientious.
We had Anna help us move into our Family home. A1 Service and the paperwork was sorted extremely quickly. Would definitely recommend.
5/5
Lloyd was great
Thanks for taking the time and attention on our property. I’m so glad we got there in the end. Thanks so much
5/5
Great Service - Very pro-active
Sam Storrar at Charles Carr was brilliant. Very pro-active and on the ball. Always kept things moving in the right direction
5/5
Wonderful service
Cannot fault the service I received as a first time buyer. Always helpful, prompt and professional. Would definitely recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
91 reviews from sellers, rated 4.9 out of 5 on average. For example, Andrew wrote: "Chloe has been extremely helpful with helping us find a perfect home. She has always replied very quickly and been very open to questions and feedback. She has ..."
110 reviews from buyers, rated 5.0 out of 5 on average. For example, Lucy wrote: "We are currently in the process of buying a house with Charles Carr and we have to say that Emma has made the whole experience a lot easier for us. When ..."
9 reviews from tenants, rated 5.0 out of 5 on average. For example, Stephen wrote: "I was impressed with how professional and proactive Charles Carr were with helping us secure a property, that we are moving into at the end of January. This ..."
Tell us what you need and we'll pass your enquiry to Charles Carr and up to three other top-rated agents near Bitterne.