Trusted Agent profile · Bishops Stortford, Hertfordshire

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Mullucks Bishops Stortford reviews

★★★★★ Excellent

371 reviews across 3 platforms

The Guild House, Water Lane, Bishops Stortford, Hertfordshire, CM23 2JZ

Mullucks's office in Bishops Stortford, Hertfordshire, at The Guild House, is rated 4.7 out of 5 across 371 reviews on three platforms, including 309 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

309

Reviews on Google

This office

Facebook logo

4.3 / 5

11

Reviews on Facebook

Business-wide

View Agents logo

4.8 / 5

51

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Mullucks Bishops Stortford

We provide a professional and personal service that is boosted by our extensive knowledge of the Bishop’s Stortford area. Whether you are looking for a family home or a cosy one-bedroom flat, our unmatched expertise means we are able to help you find the right property for your circumstances. Get in touch with our team today to take your next step in the property market. Our office is prominently located in Water Lane, close to the centre of the vibrant market town of Bishop’s Stortford. From here we successfully sell, let and manage residential and commercial property in Bishop’s Stortford and the surrounding area, to the south beyond Hertford and Harlow and up to Royston in the north. Our dedicated and highly experienced staff have unrivalled knowledge of the local area and its people and a reputation for professionalism and exceptional customer service. Our friendly teams are always available to offer expert advice and help with any property related matter and would be delighted to hear from you.

Awards

The Trusted Agent 2026 results for Mullucks, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bishops Stortford office, from every platform, shown as written. First names only.

5/5

Google

Martin and team have been an absolute pleasure to work with. They were honest, open and always available. They made the sale of our first home a smooth and pleasant experience. Thank you!

Elliot · 16 October 2024

1/5

Facebook

Appalling treatment initially as a prospective buyer from start to finish leaving my wife in tears after requesting highly personal information to establish whether we were 'suitable buyers' and not even having the decency to let us know the outcome or even a 'thank you'. Now their senior manager, as we have been told, has heavily influenced the vendor of another unrelated property we were purchasing until yesterday, to re-market, this after we had full price offer accepted progressed to surveys/searches etc. and associated cost. The lack of ethics this business shows and its treatment of prospective purchasers is disgusting. Please do yourself a huge favour and avoid at all costs.

Andy · 9 August 2022

Agent replied · 24 November 2023

Thank you for your time on the phone yesterday Mr Faulkner, I hope we were able to address some of your issues and concerns

5/5

Google

The Lettings Department, specifically Gareth, was very helpful with sorting out my tenancy. Although there was an initial problem with my references, they were very understanding and provided alternative options to help me.

Molly · 20 September 2024

5/5

Google

William Wells has acted for me on the purchase and sale of my homes over the last 30 years. He is an eminently professional Agent and without equal in my experience both in Bishop's Stortford and surrounding area. Mullucks are the number one go-to company.

Angela · 27 November 2019

Agent replied

Thank you Angela

5/5

Google

I currently rent a property through Mullucks Bishops Stortford, and they have always looked after me if I have had to report an issue. A big thank you to Emily who responds to my reports promptly and ensures any matters are dealt with sufficiently.

Amy · 25 February 2020

Agent replied

Thank you Amy

5/5

View Agents
Landlord

Excellent professional people

Mullucks have been managing my properties for some time and they have always been professional, with excellent advice, also fast and friendly. The team are always approachable, and Zoe Porter who I mainly dealt with, is all of the above - recommended.

Graeme · 19 March 2024

5/5

Google

Great comms, quick turnaround and always there to help. Especially Bertie who I dealt with.

Dean · 2 December 2023

Agent replied · 9 January 2024

Thank you for your kind words, Dean. We're so pleased you were happy with the service you received from Bertie. Our team is always here to help and it's great that we could provide the quick turnaround you needed.

1/5

Google

So frustrated with an agent like this - Working in the property industry myself I am appalled of how bad the quality of service just was - I called to find out about a property was told pets and children are not allowed - fair enough but they had absolutely no interest whatsoever in saving my details for future properties coming up. I have a spare budget of 1k for me and my family and was completely just put to the side. They asked for no details, my name, my number, nothing ! Cherry picking applicants who have better budgets is dangerous so be more considerate even if you do not intend to call someone because you just made me feel like rubbish. I have been in this industry myself for over 10 years and worked / work for some of the biggest companies in the UK and in my time whether you have 1000pcm (which is decent outside London, hence why you can get a house for this money) or 5000pcm I have treated everyone the same. I also have my own property I wanted to rent with the same agent whom I rented through. Really Really disappointed with the woman I just spoke with.NegativeQuality, Professionalism, Value

Daryl · 2 June 2022

Agent replied · 1 June 2024

We're sorry that your experience fell short of the standards we expect of ourselves. If you could please contact us on mullucks@mullucks.co.uk with the name of the person you spoke to we will investigate and provide further training if required.

4.9/5

View Agents
Tenant

Renting Experience

We had the pleasure of working with Alex Anello He has been a great help and amazing with getting back to us with any and all questions that we have.He has made this a very easy Renting experience for us.

Camika · 3 January 2025

Agent replied · 30 January 2025

Dear Camika, thank you for your review, we're so pleased you received such a good service from Alex

5/5

Google

We have used Mullucks several times in the past in helping us find a tenant for our rental property. This time was no exception. I have no hesitation in recommending their services. Extremely professional and the communication was top …

Paul · 22 December 2025

5/5

Google

In spite of some serious solicitor delays, the fantastic team at Mullucks remained fully engaged and supportive throughout the process, their proactive methods playing a pivotal role in getting my purchase across the finish line. Amazing. I could string together way too many positive adjectives here for this short review, but feel it better said succinctly - if you need an agent, Mullucks is where you should start. A heartfelt thank you to everyone on the team.

Daniella · 18 October 2024

5/5

Google

The whole sales team were so very helpful throughout the sales process. From initial valuation to completion, Martin, Liz and the team couldn't have been more helpful and supportive. They made a very emotional sale easy and I can't recommend them highly enough.

Jane · 9 February 2024

5/5

Google

Easy and simple thank you for your help with my move Lorraine.

STEVE · 22 July 2026

5/5

Google

Absolutely faultless service from Mullucks: from start to finish, they have been professional and courteous, and outstandingly helpful. We really could not have asked for a better agent in Loraine . Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Nicole · 24 May 2021

Agent replied · 23 May 2024

Thank you Nico

5/5

Google

The agency and Landlord are really good and very helpful. I never have any issues here in my whole 6 years period. I was truly happy to live here. People from the agency specially Zoe Porter and Rita Atkinson have always supported me a lot. Thank you so much for letting me rent from you.

Shefali · 10 January 2023

5/5

Google

Joanne Trent was absolutely amazing from start to finish, I couldn’t have asked for a more professional and amazing person to help me through the process. Thank you so much for everything Joanne.

Kadija · 18 September 2021

Agent replied

That is so lovely to hear, thank you for taking the time to post this

5/5

Google

Excellent service from this agent! My house chain would not have stayed together if Liz hadn't chased. She went above her duties & took over chasing the whole chain. Made my buying experience a lot easier. Many thanks

Carl · 24 June 2020

Agent replied

Thank you Carl, I will pass your kind words onto Liz

5/5

Google

Excellent staff and professional service.

John · 15 August 2026

1/5

Google

Absolutely terrible lettings agency they were great when they were mullocks and not hunters. They avoided dealing with a serious problem in the house for over a year (dry rot) and did not inform me of anything, both I and the previous tenant had to get environmental health involved to kick them into action Awful company who caused no end of stress, based on my experience and the previous tenant, avoid. . And yes it was your company, I have used a different name as I want no more issues with you!NegativeQuality, Professionalism, Value

James · 30 June 2021

Agent replied

Hi James, Unfortunately we have no records of a tenant with your name, so you may have the wrong company. If you have any further questions, please get in touch with the office and we will happily look into it for you. Many thanks.

5/5

Google

Getting us on to the market and viewings of our property was extremely well organised - from our initial phone call to Mullucks to an agreed price with our buyer only took four days ! It was great to have the Sales Progressor, who spoke to the buyer and both solicitors each week, assuring us that things weren't getting missed. Throughout the process we found the whole team at Mullucks to be highly professional - it didn't matter who we spoke to they all were able to get us the answers we needed. Based on our experience, we would very highly recommend Mullucks.PositiveResponsiveness, Quality, Professionalism, Value

Stephen · 14 June 2021

Agent replied · 13 June 2024

Thank you for your kind comments

5/5

Google

I've lived in a property managed by Mullucks for the past year, with the whole of my tenancy being during the pandemic, which could have made the move so much more stressful. However, the whole process of viewing and moving into the apartment was simple and easy, and the property was exactly as advertised when I viewed it (an issue I've had with other properties). Whenever I've had to contact Mullucks for any reason, my query has always been dealt with really quickly. Emily Breese in particular has been really helpful, professional and friendly during all of the contact I've had to makePositiveResponsiveness, Professionalism

Celia · 26 May 2021

Agent replied · 25 May 2024

Thank you for such positive feedback

5/5

Google

I was so happy with dealing with Geena. I had been dealing with another agency in town which caused me so much grief. It was a breath of fresh air dealing with Mullucks, in particular Geena. The house viewings were done safely during covid, good contact was maintained and we chose to go with Mullucks as they were very professional.PositiveResponsiveness, Quality, Professionalism, Value

Sarah · 27 May 2021

5/5

Google

I used Mullucks to sell my Mother`s bungalow, outstanding professional service. They were always there to answer any questions and sort any problems. Liz their sales progress chaser was outstanding in seeing the sale to fruition.

David · 27 November 2019

Agent replied

Thank you for the kind words David

5/5

Google

Absolutely faultless service from Mullucks: from start to finish, they have been professional and courteous, and outstandingly helpful. We really could not have asked for a better agent in Loraine . Highly recommended!

Nico · 23 August 2020

Agent replied

Thank you Nico

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Mullucks Bishops Stortford

How many reviews does Mullucks Bishops Stortford have?

Mullucks's Bishops Stortford office has 371 reviews across three platforms: 309 on Google, 11 on Facebook (across the whole business), 51 on View Agents.

What is Mullucks Bishops Stortford's rating?

Mullucks Bishops Stortford is rated 4.7 out of 5 across all 371 reviews, and 4.7 out of 5 on Google from 309 reviews.

What do sellers say about Mullucks Bishops Stortford?

17 reviews from sellers, rated 4.7 out of 5 on average. For example, Tovah wrote: "After a long time searching, we finally found the right property through Mullucks and from our very first meeting Andrew was fantastic. He was extremely ..."

What do buyers say about Mullucks Bishops Stortford?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Spencer wrote: "We were dealing with Mullucks in order to purchase our property. We had the pleasure of having Andrew and Liz oversee our purchase. I cannot thank them enough ..."

What do landlords say about Mullucks Bishops Stortford?

5 reviews from landlords, rated 4.5 out of 5 on average. For example, Holly wrote: "We had a brilliant experience with Mullocks renting out our home. Everything was quick and straightforward and were so delighted to have rented it out so fast ..."

What do tenants say about Mullucks Bishops Stortford?

22 reviews from tenants, rated 4.9 out of 5 on average. For example, Andrew wrote: "We looked at the property and fell in love with it. Put our interest down before we left and ever since the whole process has been a breeze. Using goodlord to ..."

Has Mullucks won any awards?

Yes. In The Trusted Agent 2026 awards: Mullucks, Bishops Stortford won Trusted Agent.

Where is Mullucks's Bishops Stortford office?

Mullucks Bishops Stortford, The Guild House, Water Lane, Bishops Stortford, Hertfordshire, CM23 2JZ.

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