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Mullucks Bishops Stortford reviews

★★★★★ Excellent

371 reviews across 3 platforms

The Guild House, Water Lane, Bishops Stortford CM23 2JZ

Mullucks's Bishops Stortford office at The Guild House is rated 4.7 out of 5 across 371 reviews on three platforms, including 309 Google reviews rated 4.7. The 11 Facebook count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.7 / 5

309

Reviews on Google

This office

Facebook logo

4.3 / 5

11

Reviews on Facebook

Business-wide

View Agents logo

4.8 / 5

51

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Mullucks Bishops Stortford

We provide a professional and personal service that is boosted by our extensive knowledge of the Bishop’s Stortford area. Whether you are looking for a family home or a cosy one-bedroom flat, our unmatched expertise means we are able to help you find the right property for your circumstances. Get in touch with our team today to take your next step in the property market. Our office is prominently located in Water Lane, close to the centre of the vibrant market town of Bishop’s Stortford. From here we successfully sell, let and manage residential and commercial property in Bishop’s Stortford and the surrounding area, to the south beyond Hertford and Harlow and up to Royston in the north. Our dedicated and highly experienced staff have unrivalled knowledge of the local area and its people and a reputation for professionalism and exceptional customer service. Our friendly teams are always available to offer expert advice and help with any property related matter and would be delighted to hear from you.

Awards

Trusted Agent 2026 results for Mullucks. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bishops Stortford office, from every platform, shown as written. First names only.

5/5

Google

We had a fantastic experience with Mullocks. They found us some excellent tenants and handled all the contracts, paperwork, and administration efficiently from start to finish. The whole process was smooth, professional, and stress-free, with great communication throughout. Their team was knowledgeable, responsive, and always happy to answer any questions we had. We’re very pleased with the service we received and would highly recommend Mullocks to anyone looking for a reliable and professional letting agent. Thank you to everyone at Mullocks for making the process so straightforward!

Nicole · 1 June 2026

Agent replied · 22 June 2026

We are delighted to hear about your fantastic experience with our team. Thank you for recommending us.

5/5

Google

Absolutely amazing service from Gareth at Mullucks and the rest of the team. Full correspondence and fast replies, every step of getting the new tenancy over the line was smooth and made simple. Would really recommend using them if you’re looking for a house or apartment in the Area. Thank you again to the whole team at Mullucks.

ZoneHouse · 22 May 2026

Agent replied · 22 June 2026

We are so pleased to receive such positive feedback about Gareth and our team's service during your tenancy process. Thank you very much.

5/5

Google

I just moved into rental property. Although it will be managed directly by the landlord, Mullucks did all the referencing, agreements and so on. I think they did a brilliant job! I’m a bit anxious person and called them probably a million times checking every single detail and estate agent Freya was very patient with me and answered all my questions (even if it was silly ones). Thank you Freya for all your help!

Gintarė · 22 July 2026

5/5

Google

Fantastic service. Josh has been extremely helpful throughout the entire process and managed to find us the perfect place. The whole transition was streamlined, and got everything over the line so quickly. It took just 4 weeks from first contact to having our move in date sorted. 5 stars!

Oliver · 1 June 2026

Agent replied · 22 June 2026

Thank you so much for your fantastic review. We’re thrilled to hear that Josh was able to support you throughout the process and help you find the perfect place. It’s great to know the whole experience felt smooth and efficient, and that everything was able to progress so quickly from first contact through to securing your move-in date. Josh will be delighted to hear your kind feedback, and we really appreciate you taking the time to share your experience. Wishing you all the best in your new home, and thank you again for the 5 stars!

5/5

Google

Excellent estate agent start to finish dealt mostly with Gareth Perrott from the lettings department could not have done more for us from finding our new home to seeing is in as tenants - thank you most appreciated!

Daniel · 22 May 2026

Agent replied · 22 June 2026

We are happy to hear Gareth provided excellent service throughout your lettings journey. Thank you for your appreciated feedback, Daniel.

5/5

Google

Freya and the team were an absolute pleasure to work with. Her positive attitude and friendly approach made the whole experience enjoyable, and she helped us move into our new home with ease. We truly appreciated her support and professionalism throughout the process.

Moatassim · 1 April 2026

Agent replied · 22 April 2026

Thank you for your review, Moatassim. Delighted Freya and the team provided such professional support during your move.

5/5

Google

It was good staying at one of the properties of Mullucks, our all dealings were through the agent Amanda. We cannot recommend Amanda highly enough. She has been absolutely perfect in every way, kind, professional, reliable, and genuinely caring. Every experience with her has been smooth and stress-free because of her support. She is always approachable, patient, and quick to help, making what can often be a stressful process feel easy and reassuring. Amanda truly goes above and beyond for her clients. Her honesty, dedication, and personal touch make her stand out as an exceptional estate agent. We are incredibly grateful for everything she has done for us over the years and would recommend her without hesitation to anyone looking for a trustworthy and outstanding estate agent. All the very best to Amanda, and may all her dreams and wishes come true. Thank you, Amanda, for everything!

Nithya · 20 February 2026

5/5

View Agents
Seller

Thank you Mullucks

After a long time searching, we finally found the right property through Mullucks and from our very first meeting Andrew was fantastic. He was extremely helpful, professional and immediately put us at ease. We were so impressed with the level of care and service that we chose Andrew to also handle the sale of our own property. Throughout the entire process, communication was excellent and we were kept fully up to date at every stage. We wouldn’t hesitate to recommend Andrew to anyone looking to buy or sell, and when the time comes in the future we will absolutely be in touch again. We would also like to mention Alison who was always so helpful when arranging viewings and for whom nothing was ever too much trouble, as well as Liz for her support and guidance throughout the conveyancing journey. Thank you all for making what can be a stressful process feel so smooth and well supported, we’re extremely grateful and would highly recommend your services.

Tovah · 16 December 2025

5/5

Google

The team made the process from viewing a property through to a completed application and official move-in date incredibly clear and easy to follow. My viewing was well organised and Josh was excellent at discussing the property and local area. Loraine was equally helpful with references deposit information and full tenancy details.

Hannah · 22 July 2026

5/5

View Agents
Buyer

Professional and efficient service

We were dealing with Mullucks in order to purchase our property. We had the pleasure of having Andrew and Liz oversee our purchase. I cannot thank them enough for their professionalism throughout the process. Communication was very good and any queries we had were answered promptly. Andrew in particular went above and beyond to help secure our purchase and post sale continued assisting with queries we had, offering his services beyond the scope of the sale which was much appreciated. To summarise, a 10/10 service that we wouldn’t hesitate to recommend.

Spencer · 8 December 2024

Agent replied · 30 January 2025

Dear Spencer, thank you so much for this great review. We pride ourselves on going above and beyond for our clients and are delighted that you received such a great service from Andrew and Liz

5/5

Google

Viewed property and thereafter everything from communication and the completed tenancy was outstanding. Kept me up to date with everything. Thoroughly recommend this estate and lettings. Thank you so much Loraine.

Mark · 22 April 2026

Agent replied · 22 June 2026

We are delighted to hear about your outstanding experience with our communication and tenancy process. Pleased Loraine provided excellent service throughout.

5/5

View Agents
Buyer

Brilliant experience from start to finish

We recently completed the sale of our house, and purchase of a new house, all through Mullocks. Martin, Alison, Liz and the whole team were absolutely fantastic from start to finish, always keeping us up to date with where we were in the process, and providing invaluable advice on any potential sticking points. I would absolutely recommend them, you won't find anyone else who will go as far as they have to make your house sale and purchase as smooth an experience as possible.

James · 10 October 2024

Agent replied · 14 October 2024

Dear James, thank you for your glowing review! We're so pleased to have been able to support you through your selling and buying journey and your recommendation is so important to us. Wishing you happiness in your new home!

5/5

Google

We had a really pleasant experience using Mullucks, very different to our previous experience with estate agents! The team were super helpful and not pushy at all. Loraine has been fantastic to deal with!

Dan · 20 February 2026

Agent replied · 22 April 2026

We are absolutely thrilled to hear about your pleasant experience! Thank you for recognizing Loraine and our team's helpful approach.

5/5

Google

Our dealings with mullucks looking for a property was more than satisfyin and we are more than happy so thank you both freya and Loraine for all your help x

Niki · 6 March 2026

Agent replied · 22 April 2026

Thank you immensely for your wonderful feedback! Delighted the team were able to help during your property search.

5/5

View Agents
Tenant

Professional Throughout

We looked at the property and fell in love with it. Put our interest down before we left and ever since the whole process has been a breeze. Using goodlord to get all referencing done and communications between Loraine and ourselves has been so easy. All staff at Mullucks are friendly polite and professional. Wish we had used these guys before!

Andrew · 16 April 2025

Agent replied · 17 April 2025

Dear Andrew, we are delighted you had such a good experience with our lettings team and we hope you'll be very happy in your new home

4.2/5

View Agents
Seller

A great help, just when we needed it

We had the problem of selling my sister’s house in Much Hadham, whist we live in Devon. Andrew from Mullucks was enthusiastic and helpful from the start, offering advice and even checking on the property occasionally. The open weekend was organised without us needing to make another journey, we were kept in the picture at every step, and achieved better than expected results. Overall we were really pleased with the service from Mullucks.

Jenny · 16 October 2024

Agent replied · 17 October 2024

Dear Jenny, Thank you so much for your kind review. We're pleased to hear that Andrew's dedication and our team's efforts exceeded your expectations and that the distance was no barrier to a successful outcome.

5/5

Google

Mullucks have been amazing! We had the pleasure of dealing with Loraine who has been so helpful throughout the whole process. We can now officially say we are tenants of a house we love! Loraine was always prompt with her replies and we cannot thank her enough for everything she has done to help us. Definitely recommend this company for a smooth and professional service!

Corrie · 5 February 2025

Agent replied · 28 February 2025

Dear Corrie, we're really pleased to hear that you received such a good service from Loraine and hope you'll be very happy in your new home

5/5

Google

I have recently had cause to use Mullucks in Bishops Stortford whilst negotiating a fairly stressful let of a cottage, locally. Most particularly, Gareth, with Lorraine and their colleagues in residential lettings went above and beyond expectations… they really were the well oiled cogs that saw me, on behalf of my 84 year old Mum, across this finish line. We would recommend them highly. They were responsive on the phone, totally professional and very very sympathetic to our fraught situation. Thank you.

Catherine · 15 May 2024

Agent replied · 16 May 2024

Dear Catherine, Thank you for your glowing review and for acknowledging our team's effort to provide outstanding service. It was our pleasure to assist you and your mother through the letting process. We are delighted we could help ease the stress and are always here to support you in the future. Your recommendation is the highest compliment we could receive. Warm regards, The Mullucks Team

5/5

Google

The Lettings Team at Mullucks have managed my property over a number of years always giving excellent service. I have recently been dealing with Loraine who is very professional, knowledgeable and courteous and who deals with any matters arising, both from myself and my Tenants in a prompt and efficient manner - and a pleasure to speak with. The above also goes for Zoe, both I have found to be prepared to "go the extra mile" to assist. I would have no hesitation in recommending the Lettings Team at Mullucks.

Romaine · 14 April 2024

Agent replied · 9 April 2024

Dear Romaine, thank you so much for this review, we're delighted that you have had such a good experience with us

5/5

Google

Clare has always been helpful and responsive whenever we have an issue.

Beth · 22 May 2026

Agent replied · 22 June 2026

Thank you for your wonderful feedback about Clare's helpfulness and responsiveness, Beth.

1/5

Google

Our experience with Mullucks has been consistently disappointing, unprofessional, and at times, outright discriminatory. Most recently, they handled the end of our tenancy in the most appalling way. The landlord gave us notice and then tried to take money from us for clear wear and tear, and instead of advocating for fairness, Mullucks (especially Clare) completely mishandled the situation and offered no support. Their communication has been poor, evasive, and unhelpful throughout. This isn’t the first time we’ve had issues with them. A few years ago, when we were trying to rent another property through them, my wife was asked if she was pregnant. Shortly after, we were rejected for the rental, and another family was chosen, likely because the landlord (who lived next door) wanted to avoid the “noise” of a young baby. Asking if someone is pregnant during a rental process is not only inappropriate but discriminatory and unacceptable. We’ve since purchased a lovely home through Oliver Minton, a much smaller agency that has shown far more professionalism and integrity than Mullucks ever has. Avoid Mullucks like the plague, they have repeatedly proven themselves unreliable, unprofessional, and discriminatory.

A · 25 June 2025

5/5

Google

I had a good experience working with Gareth Mullucks in Bishop's Stortford. Throughout the entire process, he was extremely professional, tactful, and maintained excellent communication. I highly recommend working with Gareth.

Tina · 15 August 2026

5/5

Google

Going back all those years ago, our experience with Mullucks Estate and Letting Agency was very pleasant and professional. They were dedicated and very respectful of our needs when it came to finding the best home for us. Throughout the years we have had many dealings with Mullucks especially with one of their representatives, Property Manager Zoë Porter. Zoë's professionalism and friendliness was always outstanding, whenever we encountered an issue. She dealt with everything swiftly and thouroughly. We were absolutely certain, that we can always rely on Zoë and for that we will always be grateful. Thank you all very much!

Monika · 9 February 2024

Agent replied · 22 January 2024

Thank you for this great review Monika, we're so pleased you have had such a good experience with us over the years and that Zoe has looked after you so well, we will pass on your thanks.

5/5

Google

We have been working with Vanessa Brown, the estate property manager, for over three years and we are very impressed with her service. She is always proactive, efficient, and professional. She handles all the rent collection, maintenance requests, and inspections with ease. Vanessa is very knowledgeable and experienced in the field of estate management. She is fair and transparent in her dealings with both tenants and landlords. We would highly recommend her to anyone looking for a competent and reliable estate property manager.

Lisa · 9 February 2024

Agent replied · 6 February 2024

We're so pleased you have had such a positive experience and that Vanessa has looked after you so well. We hope to continue to provide the high level of service you have come to expect from us

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Questions about Mullucks Bishops Stortford

How many reviews does Mullucks Bishops Stortford have?

Mullucks's Bishops Stortford office has 371 reviews across three platforms: 309 on Google, 11 on Facebook (across the whole business), 51 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Mullucks Bishops Stortford's rating?

Mullucks Bishops Stortford is rated 4.7 out of 5 across all 371 reviews, and 4.7 out of 5 on Google from 309 reviews, checked 9 October 2026.

What do sellers say about Mullucks Bishops Stortford?

17 reviews from sellers, rated 4.7 out of 5 on average. For example, Tovah wrote: "After a long time searching, we finally found the right property through Mullucks and from our very first meeting Andrew was fantastic. He was extremely ..."

What do buyers say about Mullucks Bishops Stortford?

7 reviews from buyers, rated 5.0 out of 5 on average. For example, Spencer wrote: "We were dealing with Mullucks in order to purchase our property. We had the pleasure of having Andrew and Liz oversee our purchase. I cannot thank them enough ..."

What do landlords say about Mullucks Bishops Stortford?

5 reviews from landlords, rated 4.5 out of 5 on average. For example, Holly wrote: "We had a brilliant experience with Mullocks renting out our home. Everything was quick and straightforward and were so delighted to have rented it out so fast ..."

What do tenants say about Mullucks Bishops Stortford?

22 reviews from tenants, rated 4.9 out of 5 on average. For example, Andrew wrote: "We looked at the property and fell in love with it. Put our interest down before we left and ever since the whole process has been a breeze. Using goodlord to ..."

Has Mullucks won any awards?

Yes. In The Trusted Agent 2026 awards: Mullucks, Bishops Stortford won Trusted Agent.

Where is Mullucks's Bishops Stortford office?

Mullucks Bishops Stortford, The Guild House, Water Lane, Bishops Stortford CM23 2JZ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.