Trusted Agent profile · Bishops Stortford, Hertfordshire
Verified
★★★★★
383 reviews across 3 platforms
The Guild House, Water Lane, Bishops Stortford, Hertfordshire, CM23 2JZ
Mullucks's office in Bishops Stortford, Hertfordshire, at The Guild House, is rated 4.7 out of 5 across 383 reviews on three platforms, including 321 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
321
Reviews on Google
This office
11
Reviews on Facebook
Business-wide
51
Reviews on View Agents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After a long time searching, we finally found the right property through Mullucks and from our very first meeting Andrew was fantastic. He was extremely ...Read all 17 from sellers
We were dealing with Mullucks in order to purchase our property. We had the pleasure of having Andrew and Liz oversee our purchase. I cannot thank them enough ...Read all 7 from buyers
We had a brilliant experience with Mullocks renting out our home. Everything was quick and straightforward and were so delighted to have rented it out so fast ...Read all 5 from landlords
We looked at the property and fell in love with it. Put our interest down before we left and ever since the whole process has been a breeze. Using goodlord to ...Read all 22 from tenants
We provide a professional and personal service that is boosted by our extensive knowledge of the Bishop’s Stortford area. Whether you are looking for a family home or a cosy one-bedroom flat, our unmatched expertise means we are able to help you find the right property for your circumstances. Get in touch with our team today to take your next step in the property market. Our office is prominently located in Water Lane, close to the centre of the vibrant market town of Bishop’s Stortford. From here we successfully sell, let and manage residential and commercial property in Bishop’s Stortford and the surrounding area, to the south beyond Hertford and Harlow and up to Royston in the north. Our dedicated and highly experienced staff have unrivalled knowledge of the local area and its people and a reputation for professionalism and exceptional customer service. Our friendly teams are always available to offer expert advice and help with any property related matter and would be delighted to hear from you.
The Trusted Agent 2026 results for Mullucks, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Bishops Stortford office, from every platform, shown as written. First names only.
5/5
GoogleSuper helpful throughout the viewing and application process. Dealt with my persist ringing very sweetly. Great team those who I have spoken with and would definitely recommend them to anyone looking to rent.
Thank you Josephine, we so pleased you were happy with the service you received from our lettings team
5/5
GoogleGeena was lovely, very helpful and speedy in her response. The company as a whole are very professional and have great customer service.PositiveResponsiveness
Thank you Ami
5/5
GoogleMoving was a wonderful process. All of the staff were so friendly and helpful. Any emails I sent with questions were responded to in really good time. Everything explained over the phone was clear. The whole process was as smooth as you can imagine, which is what you want with moving home.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleExtremely poor service and lack of tenancy law.resulting in a large amount of deposit being held by the TDS for 3months .
5/5
GoogleBeen a pleasure from the start of my tenancy right until the very end. Highly recommend.
5/5
GoogleLoraine was really helpful and always responded very quickly and efficiently. Without hesitation she was very willing to let us have hard copies of important documents as we don't have printing facilities. All the team were equally efficient despite the difficulties they must have endured with the lockdown etc. Many thanksPositiveResponsiveness, Professionalism
4.1/5
View AgentsPersonal, lovely agency
I really appreciate the efforts and customer service. I didn't feel like just a number to them when viewing or enquiring. They remembered me and reassured me through the process.
Dear Josephine, Thank you so much for taking the time to post your review. We're so pleased that our personal approach and reassurance made a difference to your experience. It's our priority to make each client feel valued and supported every step of the way.
4/5
View AgentsExcellent Communication and Service
Andrew, Liz and the whole team were very communicative throughout the process and always available with help and assistance. Many thanks
5/5
GoogleMullucks are very friendly and professional. They have been amazing helping us find the right new home for me and my family, especially during this difficult time with the pandemic. They ensured our safety and the safety of the home owners at all times when viewing properties. They provided lots of help and advice with no delays and we were kept updated throughout the whole process. Excellent service. 👍 Stay safe.
Thank you Michele
5/5
GoogleMoving was a wonderful process. All of the staff were so friendly and helpful. Any emails I sent with questions were responded to in really good time. Everything explained over the phone was clear. The whole process was as smooth as you can imagine, which is what you want with moving home.
5/5
GoogleEverything thing has been great from first contact to the signing of the contract. We've been contacted at every stage of the letting to let us know how things are progressing and when I've had any queries they have been brilliant in assisting us. I'd highly recommend them to anyone looking to rent a propertyPositiveProfessionalism
Thank you for this great review Ricky, I'll pass on your feedback
5/5
GoogleI was impressed with the service provided by Mullucks throughout the sale. They managed the viewings efficiently and we accepted an offer quickly. The process to exchange and completion was quite prolonged (through no fault of Mullucks) but their communication throughout this time was superb. They kept us informed and seemed to be the linch pin in the chain of estate agents: they really drove it all forward. Worth every penny!
5/5
View AgentsThank you
Mullucks were incredibly helpful, friendly, communicative, and easy to deal with. Especially Zoë, who was very patient and supportive when it came to organising the end of my tenancy. Easily the best estate agents I have ever used. Thank you!
Thank you so much for your kind words, We're pleased to hear about your positive experience with Mullucks and particularly with Zoë.
5/5
FacebookWe completed our third purchase through Mullucks Wells today. As always we get a professional approach where the agents dealing with us know the case and the vendors and are pro-active in securing the interests of their applicants. The excellent Zoe Ball is ahead of her game and brilliant to deal with and she is supported at all levels.
1/5
GoogleVery rude and also difficult to deal With. Just had another fruitless conversation with Mullucks who seem not to want to let or sell any of their clients property and also Are condescending and rude.
Thank you for your feedback. We endeavour to always provide a polite and efficient service and I’m sorry you don’t feel that this has been the case. However, we couldn't identify your interaction with us based on the information provided. We'd appreciate it if you could email George Trevitt on gtrevitt@mullucks.co.uk with more details so that we can address your concerns promptly.
5/5
View AgentsMullucks
Between Zoe and Loraine really help the process go smoothly and efficiently
5/5
GoogleVery good service, thoroughly recommended Accessible - you can speak to them when you need. Reliable - do what they say they will, when they say they will. Professional - a thorough and careful job. Courteous - act with grace and manners. Truthful - give open & honest responses to us as vendors. All in contrast to our previous agent! S Walker, M Cooper
Thank you, what a fantastic review. We are so pleased you have been happy with our service!
5/5
GoogleMullucks have dealt with all three of our house moves and purchases over some 35 years. The service is efficient,courteous and every phone call or query is acted upon promptly. They liaise well with your prospective purchasers and the vendors of the property you are buying. Very polite and helpful staff altogether in the office, who never show signs of frustration! (despite!). All to be thoroughly recommended.
Thank you for the kind words Colin
1/5
GooglePoor, viewed a commercial unit and said i would take the lease, Kirsty said she would be in touch the following day but i never heard anything.
5/5
GoogleEverything thing has been great from first contact to the signing of the contract. We've been contacted at every stage of the letting to let us know how things are progressing and when I've had any queries they have been brilliant in assisting us. I'd highly recommend them to anyone looking to rent a propertyPositiveProfessionalism
Thank you for this great review Ricky, I'll pass on your feedback
5/5
View AgentsFast and responsive
Things moved very quickly with Mullocks, we viewed enquired and got a response straight away. Troubleshooting process with the property has been fast too.
Dear Vasco, we are delighted to hear that your experience with Mullucks was seamless and efficient. Our team is committed to prompt and effective communication, ensuring a smooth process for every client.
5/5
GoogleI have dealt with Liz Sharp at Mullocks in a chain over the course of the last 5-6 months, and despite numerous issues with an online agent, Liz was exceptional throughout. Anyone dealing with Liz will be treated with courtesy and respect throughout and she is an asset to the company.
5/5
GoogleMullucks were outstanding the whole way through me getting a Tennant for my property to the day the tenant moved in. They were both professional and friendly through the whole of the process. I would definitely recommend them.
Thank you for taking the time to provide your feedback, Gerry. We are glad to hear that you found the process professional and friendly, and that you would be happy to recommend us. We always strive to provide a high level of service and we are glad that you were satisfied.
5/5
GoogleWe purchased through Mullucks 7 years ago and decided to sell through them recently. Very happy with their professional and friendly service. The after sales team were excellent, dealing with a few difficult situations on our behalf. Would definitely recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
17 reviews from sellers, rated 4.7 out of 5 on average. For example, Tovah wrote: "After a long time searching, we finally found the right property through Mullucks and from our very first meeting Andrew was fantastic. He was extremely ..."
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Spencer wrote: "We were dealing with Mullucks in order to purchase our property. We had the pleasure of having Andrew and Liz oversee our purchase. I cannot thank them enough ..."
5 reviews from landlords, rated 4.5 out of 5 on average. For example, Holly wrote: "We had a brilliant experience with Mullocks renting out our home. Everything was quick and straightforward and were so delighted to have rented it out so fast ..."
22 reviews from tenants, rated 4.9 out of 5 on average. For example, Andrew wrote: "We looked at the property and fell in love with it. Put our interest down before we left and ever since the whole process has been a breeze. Using goodlord to ..."
Yes. In The Trusted Agent 2026 awards: Mullucks, Bishops Stortford won Trusted Agent.
