Every review we hold for the Bishop Auckland office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleUsed Dowens to sell my bungalow, after my daughter had told me of her good experience with Dowens. I found the whole team very professional and we excellent at returning calls and getting prompt answers. Very happy to recommend.PositiveProfessionalism
John · 26 August 2021
Agent replied · 13 June 2024
John - Thank you to you and your daughter for supporting your local business and providing this excellent review/recommendation, great reviews make what we do worth while. Best of luck moving forward. Warmest Regards - John Nicholson - Managing Director.
★★★★★ 5/5
GoogleExcellent service from Stephanie Langley who helped us to secure our house purchase. Quick and efficient responses to queries and she worked hard to ensure we got our completion date in the end.
Natalie · 16 April 2022
Agent replied · 13 June 2024
Natalie, thank you for taking the time to leave this great review and for awarding Dowen Bishop Auckland 5 stars. I wish you the very best for 2022, we will continue to work hard to maintain your trust and business. On behalf of Thomas fox and his team thank you. Warmest Regards - John Nicholson - Managing Director.
★★★★★ 5/5
GoogleCannot speak highly enough of Thomas, Kelly and the rest of the team at Bishop Auckland.
Helped us tremondously and kept us informed through the whole process.
We wish them well in the future endeavours.PositiveResponsiveness, Professionalism
David · 14 June 2021
Agent replied · 13 June 2024
David, absolute pleasure to read, thank you for taking the time to help support your local business and for recognizing the work Thomas and the team do, thank you for the business and best of luck moving forward. Warmest Regards - John Nicholson - Managing Director.
★★★★★ 4/5
GoogleA very nice agents to deal with. The only problem was that they had to phone the vendor to gain information which delays the proceedings somewhat but maybe couldn't be helped. Overall a friendly team of 2 staff who were always polite and helpful.
Lynn · 15 June 2018
Agent replied · 13 June 2024
Hi Lynn, thank you for taking the time to leave is this review.
★★★★★ 5/5
GoogleAbsolutely fantastic service from Steph, I couldn't be happier she was so polite and professional and went above and beyond to help me with my property search. Thank you!
Emma · 16 April 2022
Agent replied · 13 June 2024
Emma, thank you for taking the time to leave this great review and for awarding Dowen Bishop Auckland 5 stars. I wish you the very best for 2022, we will continue to work hard to maintain your trust and business. On behalf of Thomas fox and his team thank you. Warmest Regards - John Nicholson - Managing Director.
★★★★★ 5/5
TrustpilotThankyou Alison, Sedgefield Branch
Alison from the Sedgefield branch was amazing and so helpful when i came to finding myself a property, viewing it and getting everything in order. She kept in contact the whole process and couldnt have asked for any more help.Highly recommended.Thanks again.Gary
G.H · 15 November 2023
★★★★★ 5/5
GoogleOutstanding. Manager and his staff know the market and you are kept informed every step of the way. Cannot recommend them highly enough.
Linda · 14 June 2022
Agent replied · 13 June 2024
Linda, an absolute pleasure to read, thank you! Myself and the team are delighted with your comments. We wish you the very best moving forward and thank you for supporting your local business. Warmest Regards - John Nicholson - Managing Director.
★★★★★ 5/5
TrustpilotExcellent professional service
Excellent service from Alison . Friendly efficient manner.
Very organised and our move went smoothly.
We liked the fact that follow up telephone calls were made to double check our satisfaction and any issues resolved .
Sandra · 18 January 2024
★★★★★ 5/5
GoogleFantastic service from the team. Prompt, friendly and knowledgeable support from Lisa and Catherine.
Elizabeth · 16 April 2023
Agent replied · 13 June 2024
Thank you for taking the time to write this wonderful review Elizabeth and award Team Bishop Auckland, 5 stars! Thank you - John Nicholson - Managing Director.
★★★★★ 5/5
GoogleGood service and advice from Kelly and Thomas. Always a friendly yet professional response on the phones and positive approach to buying the house. Helpful when needed and finding answers to my questions quickly and efficiently.
Rachael · 15 June 2018
Agent replied · 13 June 2024
Hi Rachael, many thanks for your very kind comments. Thomas and Kelly are a young team, very keen and highly motivated. Both are a pleasure for me to work alomgside and part of our amazing Dowenamily. Denis Dowen - Managing Director
★★★★★ 5/5
GoogleGood service and advice from Kelly and Thomas. Always a friendly yet professional response on the phones and positive approach to buying the house. Helpful when needed and finding answers to my questions quickly and efficiently.
Rachael · 25 December 2017
Agent replied · 23 December 2024
Hi Rachael, many thanks for your very kind comments. Thomas and Kelly are a young team, very keen and highly motivated. Both are a pleasure for me to work alomgside and part of our amazing Dowenamily. Denis Dowen - Managing Director
★★★★★ 5/5
GoogleI work closely with Catherine in the bishop branch, always professional and good to work with!PositiveResponsiveness, Quality, Professionalism, Value
Craig · 14 June 2022
Agent replied · 13 June 2024
Craig, thank you for taking the time to leave this great review and for awarding Dowen Bishop Auckland 5 stars. I wish you the very best for 2022, we will continue to work hard to maintain your trust and business. On behalf of Thomas fox and hiss team thank you. Warmest Regards - John Nicholson - Managing Director.
★★★★★ 5/5
GoogleSold my house in a week, helpful staff as a person who doesn't really like estate agents, Im afraid I must recommend themPositiveResponsiveness, Professionalism, Value
David · 14 June 2021
Agent replied · 13 June 2024
David, I totally agree I dislike most estate agents too lol, we don't carry the best of reputations but our aim is to buck that trend, thank you for recognising the professionalism of the Bishop Auckland Branch, thank you for the great review and supporting your local business, all the best - John Nicholson - Managing Director
★★★★★ 2/5
GooglePoor service. No interest in their own customers who they are working for. Never got in touch to support me with the selling process I had to do all the chasing and then they put pressure on me to move on a day that didn't suit me at short notice by threatening that the chain would collapse.
Anthony · 14 June 2021
★★★★★ 5/5
GoogleFabulous service, one week to sell our bungalow. Thomas and Kelly were extremely helpful, professional and friendly.
Linda · 15 June 2018
★★★★★ 5/5
GoogleAmazing service and very helpful, stephanie gave me very good advice what a lovely lady thank you
Trina · 16 April 2022
Agent replied · 13 June 2024
Trina, thank you for taking the time to leave this great review and for awarding Dowen Bishop Auckland 5 stars. I wish you the very best for 2022, we will continue to work hard to maintain your trust and business. On behalf of Thomas fox and his team thank you. Warmest Regards - John Nicholson - Managing Director.
★★★★★ 5/5
GoogleWe couldn’t be happier with the fantastic service we’ve received. Great value for money, clear pricing from the outset and a full asking price offer in 10, yes 10, days!!!
Kirsty · 15 June 2018
Agent replied · 13 June 2024
Kirsty. Your review is a pleasure to receive. Thank you for taking the time to post and of course for choosing us as your agent and for being a valuable customer. Denis Dowen - Managing Director
★★★★★ 5/5
GoogleAbsolutely perfect customer service from Stephanie I couldn’t recommend her enough. Above and beyond service!
RJ · 16 April 2022
Agent replied · 13 June 2024
RJ Makepeace, thank you for taking the time to leave this great review and for awarding Dowen Bishop Auckland 5 stars. I wish you the very best for 2022, we will continue to work hard to maintain your trust and business. On behalf of Thomas fox and his team thank you. Warmest Regards - John Nicholson - Managing Director.
★★★★★ 5/5
GoogleGreat team at bishop, Ryan was really helpful.
Paul · 14 June 2020
★★★★★ 5/5
GoogleDowens couldn't have been anymore helpful when dealing with our sale. Highly recommend this company.PositiveResponsiveness, Professionalism
Dianelgz · 26 August 2021
Agent replied · 13 June 2024
Dianelgz, Thank you for your great review and for supporting your local business, best of luck in the future. Warmest Regards - John Nicholson - Managing Director
★★★★★ 5/5
GoogleVery good estate agents.Especially Ryan
Carole · 14 June 2020
★★★★★ 5/5
GoogleExcellent service from start to finish. All staff involved were helpful and professional in achieving a fast and efficient sale of my property.
Will · 15 June 2019
Agent replied · 13 June 2024
Will. Many thanks for posting a great 5 STAR REVIEW. Team Dowen Bishop Auckland
★★★★★ 1/5
TrustpilotFacilitating fraudulent sale of land
Facilitated (and currently continue to) fraudulent sale of land, offered with a property in Eldon (Bishop Auckland office) a significant part of the plot was not registered with HM Land registry.
MR · 12 June 2023
★★★★★ 1/5
GoogleVery poor, did not reply to an enquiry on a house we wanted to view
Ron · 14 June 2021
Agent replied · 13 June 2024
Good Morning Ron, I am very disappointed to read your comments. I have spoken to the branch Manager this morning and we don't have any email leads in the name of Mackintosh. Please could you advice me how your sent your enquiry through? If you would like to view a property please call Thomas Fox on 01388 607889 and he will personally deal with your enquiry. Warmest Regards - John Nicholson, Managing Director.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
