Trusted Agent profile · Birmingham

Wentworth and Rose Birmingham reviews

4.0

★★★★★ Great

482 reviews across 3 platforms

4a Albany Road, Harborne, Birmingham, B17 9JX

Wentworth and Rose's office in Birmingham, at 4a Albany Road, is rated 4.0 out of 5 across 482 reviews on three platforms, including 382 Google reviews rated 4.1.

Google logo

4.1 / 5

382

Reviews on Google

This office

Yell logo

3.9 / 5

73

Reviews on Yell

This office

Trustpilot logo

27

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

Katie & the team were a pleasure to deal with from start to finish when I sold my property through them. Having invited 3 agents to value my property, Wentworth & Rose valued it at the highest but their confidence in achieving this price made choosing them as my agent, an easy decision. After the property had been marketed for only a week, they presented me 2 offers which exceeded my expectations. They made the whole process seamless and easy to understand. Thank you for all your hard work and will definitely be keeping in touch with you and recommending you to all my friends and family! Many thanks! Sean & Samantha

1182sean · 15 June 2016

5/5

Yell

Excellent estate agent - wish they were all this good!

Wentworth & Rose provided a great service during the recent sale of our house. We previously had our house on the market with another agent and had very few viewings, and no offers. We changed to Wentworth & Rose (and kept the asking price the same) and within a few weeks we had accepted an offer very close to asking price.Katie and the rest of the team were genuinely enthusiastic about selling the property, and were always available to answer questions and chase up feedback from viewings, solicitors, etc.This is what estate agents should be like. I only wish that the agent we dealt with for our subsequent purchase was halfway as good as Wentworth & Rose.Would definitely recommend.

AlexaD-2 · 8 June 2016

1/5

Yell

Very disappointing

W&R are firmly of the opinion that their job is done once you have accepted an offer on your property. They certainly didn't see the sale through to completion - they expect you to manage your own sale, to the extent that my solicitor commented "Your estate agent should be doing this". Katie and Eamonn both explicitly stated that their interest is minimal after you've accepted an offer, as they've fulfilled their contractual obligations.They lost the keys to my property and had given them to the wrong person, they rarely bothered keeping up to date on sale progress (at one point Katie even asked me if the buyer had pulled out?!), they ask you what to say to the buyer's solicitor, and refute any suggestion that you're unhappy with their service - email exchanges with them are like talking to a well-cemented brick wall. Didn't even contact me upon completion, other than to send an invoice of course!

LauraC-47 · 16 April 2016

5/5

Google

I had a very pleasant experience. Terri did a great job showing me around properties, she was very professional and attentive. She catered to all my requests regarding the sort of property I wanted. Highly recommend having Terri, she was is amazing at what she does.

Rupy · 16 December 2023

5/5

Yell

Wonderful service from start to finish

I have been absolutely delighted with the professional and friendly manner received by Sandra and Eamonn at Wentworth & Rose, in finding me a property to rent in Harborne. When renting can be so difficult in the current market, along with the stigma that letting agents are using this opportunity to rip off tenants with endless, so called "admin" fees, it was a wonderful surprise to receive a very different experience from Wentworth & Rose, from as soon as I walked into their extraordinary and stunning office in Harborne. They found me a fantastic property quickly and the whole process was seamless. I am already recommending Wentworth & Rose to all my local friends and look forward to them setting very different standards across the letting agency stigma. Well done again and thank you for all your help!

Katie_M · 15 September 2012

5/5

Google

With a number of implicit agreements between property seller and buyer, Wentrose & Rose has made that accurately, balancing the interests of the parties until the deal is close. I would highly recommend their services to you.

Jose · 14 June 2021

Agent replied · 13 June 2024

Dear Jose, Thank you very much for your recommendation and the opportunity to work with you. Best regards Wentworth and Rose

5/5

Google

I was delighted with the service I received from the valuation through to completion. The team were highly professional and supportive and kept me well informed. They knew the local housing market and were able to provide a realistic valuation that I was really pleased with. I would definitely use them again if I had a property to see in a Harborne.

Sally · 14 June 2022

5/5

Google

Being a first time Landlord, I needed extra guidance. Wentworth & Rose went above and beyond, in particular Chelsie. Highly recommended and happy with the service.

Frankyboy · 15 June 2019

5/5

Google

Jack at Wentworth and Rose was fantastic when our buyer pulled out and it looked like our chain was going to fall apart. He stepped in and got us a new new offer within a couple of days. Communication was great which we'd really struggled with from other estate agents.

Rachael · 14 June 2023

5/5

Yell

Highly recommended

Being a first time Landlord, I needed extra guidance. Wentworth & Rose went above and beyond, in particular Chelsie. Highly recommended and happy with the service.

FrankB-107 · 15 November 2018

5/5

Google

I found all of the team at W&R knowledgeable and very helpful. I would recommend them to anyone looking to buy, sell or rent in Harborne and the surrounding area. Thanks for your support.

Richard · 30 May 2024

5/5

Google

I was helped by a lady named Terri. She was so friendly and made us feel so comfortable showings us around various different properties! Always went out of her way to find us the best properties that suited our needs.

Leigh · 15 January 2024

5/5

Google

Really pleased with the service I received, professional and personal in their approach and they were available when I needed them and they responded quickly to any queries I had. Would definitely recommend.

N · 14 June 2021

Agent replied · 13 June 2024

Dear Ms Buller Thanks for taking the time to leave a review, we've greatly enjoyed working with you and hope we can help out in the future. All the best with your new home. Best regards Wentworth and Rose

5/5

Google

We had a great experience with Wentworth & Rose, specifically Emma, who helped us all the way from start to finish. Moved into our dream home all hassle free and professional throughout! Thanks, Emma and the Wentworth & Rose team :)

Harry · 16 December 2023

5/5

Google

Very nice experience..all staff are very cooperative and quick response we will get from this agent.Thanks

Sonal · 14 June 2023

Agent replied · 13 June 2024

Hi Sonal, Thanks for taking time to leave us a review it is very much appreciated. All the best Wentworth and Rose

5/5

Google

Very happy with the service we received from Wentworth and Rose both when we bought our house and when we sold it. They kept us informed during the whole process and kept up the momentum so we did not have to worry. Thank you for all your help.

Narendra · 14 June 2023

5/5

Google

From the start to finish great communication. Moving home is a stressful experience and as first time sellers, Katie and Emma guided and supported us through the whole process. Wentworth and Rose and all the team come highly recommended.

Paul · 16 December 2023

5/5

Google

Very good experience selling with Wentworth & Rose, highly recommend the team in Harborne!!

Chelcie · 14 June 2023

Agent replied · 13 June 2024

Hi Chelcie, Many thanks for your business, it's been a pleasure working with you. Thanks for your kind review. Best regards Wentworth and Rose

5/5

Google

What a very stressful time for me and my family with the interest rates rocketing this didn’t stop the team at wentworth and rose securing the sale of my house with no flaws i cannot thank you all enough x

Donna · 16 November 2023

5/5

Yell

Excellent Service

I sold a property with Wentworth and Rose this year and was very impressed with their service from start to finish. Nothing was too much trouble for Katie and she kept me well informed throughout the process updating me on the progress of the sale and confidently reassuring me when the first sale of the house fell through due to unforeseen circumstances. I cannot recommend them highly enough.

LaurenG-155 · 21 October 2019

5/5

Google

I have been a customer of Wentworth & Rose for nearly five years, Emma leads a great team, who offer a first class service to the landlord and the tenant making the whole process and interaction effortless

Tractorboy · 15 January 2024

5/5

Google

Highly professional staff who made a potentially stressful purchase very straightforward. Grateful to Emma for her great communication throughout the process and helpful attitude. Completed purchase in good time and delighted to be moving into new home.

Vinton · 15 January 2024

5/5

Google

I’ve been working with Jack at Bournville for a good part of the year. He has been so professional and approachable. I would not hesitate in recommending him to others, really exceptional service. Thanks

Sue · 14 June 2020

Agent replied · 13 June 2024

Hi Sue Thanks ever so much for sharing your feedback. We've greatly enjoyed working with you and look forward to continuing to do so into 2020. All the very best Wentworth and Rose

1/5

Yell

Timewaster, unprofessional

They appear very wellcoming and nice. But once you signed the contract with them you will need keep chasing them everyday. they are happy to ignore you and waste your time. Beware of their costs, they will still charge you even if they don't sell your property.

SamS-1502 · 5 April 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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