Trusted Agent profile · Birmingham
★★★★★
294 reviews across 3 platforms
504 Bristol Road, Birmingham, B29 6BD
Unihousing's office in Birmingham, at 504 Bristol Road, is rated 4.7 out of 5 across 294 reviews on three platforms, including 241 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Unihousing, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
Googlethe best student housing company in selly oak, so quick to help any issues you may have - would recommend to anyone looking to live around selly!
Thank you so much Libby, for taking the time to leave us this 5 star review. We're happy that you enjoyed our service and we wish you the very best for the future.
5/5
GoogleUnihousing has the best team of professionals! Their customer service is spot on. I had reserved a studio with their help and paid a deposit. I later had to change my mind because upon careful thought, the property was not exactly what I had budgeted for. They were so understanding and later refunded my deposit. They are amazing!
Thank you, Michelle, for taking the time to leave this 5 star review. We're glad that you were happy with our customer service. We wish you all the best for the future.
5/5
GoogleThe team were friendly and efficient, and there was a good selection of properties that fit our specific requirements. We have reserved a property for our son for his 3rd year at uni so cannot comment on the service throughout his tenancy but so far so good!
Thank you Lucy, for taking the time to leave us this wonderful 5 star review! We are glad that you enjoyed our service so far. We wish you and your son all the best for the future.
5/5
GoogleUnihousing are a really great letting agent who are quite evidently aware of what students need and want at university. After renting with them for two years I can say the staff are very friendly and helpful. The maintenance staff are often quick to a fix and prices are reasonable. I would highly recommend looking for your accommodation with Unihousing.
Thank you for taking the time to leave us feedback. We're glad that you enjoyed our friendly and helpful service. We wish you all the best for the future.
5/5
GoogleI am new to renting with this agency and far this agency have been so helpful, communicative and attentive to anything I have asked! Staff are super helpful and friendly. I feel reassured and happy that I will be renting with them for the coming year.
Thank you so much Krishma for taking the time to leave us this 5 star review. We're happy that you enjoyed our helpful and friendly service, and we wish you the very best for the future.
5/5
TrustpilotExcellent housing at very reasonable …
Excellent housing at very reasonable prices. Houses in more places than you'd expect. Attend to your every need as soon as possible. Payments are made very simple and easy. No hassle in any aspect. Couldn't have made a better decision on an estate agents and haven't regretted it one bit! You'd be silly not to choose them to accommodate you! Honestly.
This is fantastic to hear, we aim to provide this high level of service to all our customers. We thank you for choosing Unihousing and we wish you luck in your future.
5/5
GoogleGreat landlord. All issues are resolved quickly and always respond to emails. From my experience by far the best estate agents for students in Selly Oak.
Thank you so much Jake, for taking the time to leave us this 5 star review. We're happy that you enjoyed our service and we wish you the very best for the future.
5/5
GoogleUnihousing are great, can’t fault them. Super friendly staff and maintenance is always carried out quickly. Best estate agent in selly for students!
Thank you so much Ria, for taking the time to leave us this 5 star review. We're happy that you enjoyed our service and we wish you the very best for the future
5/5
GoogleBest agency I used during my years in Selly Oak. Professional and understanding. Quick to respond to queries. Maintenance staff weren’t always as fab as the office staff but issues were always handled eventually. Prompt (and fair) return of deposits unlike many other Selly oak agencies. Would definitely remember to friendsPositiveProfessionalism
Thank you Naomi, for taking the time to leave this 5 star review. We're glad that you enjoyed our professional service. We wish you all the best for the future.
5/5
GoogleWe rented for two years (non students) in Harborne and it was the best experience of landlords we have had. They were super fast responding to any issues and these were always resolved quickly. Would recommend to anyone renting in Birmingham.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Chris for taking the time to leave us this 5 star review. We're glad that we were able to provide a 5-star experience for yourselves, and we wish you all the best for the future.
5/5
GoogleThe women in the unihousing office are very helpful, always polite and deal with things promptly. A particular shout-out to Kelly and Lisa who have been great.
Thank you so much Sarah, for taking the time to leave us this 5 star review! We're happy that you enjoyed our service and we wish you the very best for the future.
5/5
GoogleUsed this agency for 2 years at 2 different properties around Selly Oak. Always friendly, professional and helpful. Maintenance responds very quickly. Never had issues getting the full deposit back within a good timeframe after leaving the house tidy. Definitely recommend!
Thank you Amy for your lovely 5 star review and for recommending us. We're glad that you enjoyed our friendly service. We wish you all the best for the future.
5/5
FacebookGreat staff and lovely accommodation :)
Thank you, Charlie for your recommendation of us, we wish you all the best for the future.
5/5
GoogleI applied for a studio quite late, but still got a beautiful accommodation. The staff were friendly. They sat with me and explored my options, working around my budget. Maintenance team is fast and reliable.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Paula for taking the time to leave us this 5 star review. We're glad that we were able to help you find somewhere that suits your requirements. We wish you all the best for the future.
5/5
TrustpilotOverwhelmingly positive experience
I rented with Unihousing in Selly Oak for my first year as a post-graduate student in Birmingham. Staff were extremely friendly and helpful. Any issues I had were dealt with in a very timely manner. My studio was perfect, great location, and I had a great experience there overall.
Thank you, Charles, for your 5 star review. We're glad that you were happy with our helpful and friendly service. We wish you all the best for the future.
5/5
GoogleI rented with Unihousing for my first year as a post-graduate student in Birmingham. Staff were extremely friendly and helpful. Any issues I had were dealt with in a very timely manner. My studio was perfect, great location, and I had a great experience there overall.PositiveResponsiveness, Quality, Professionalism
Thank you, Charles, for taking the time to leave this 5 star review. We're glad that you are happy with our friendly and helpful service. We wish you all the best for the future.
5/5
Facebook100% recommend Unihousing
Thank you, Evelyn for your recommendation of us, we wish you all the best for the future.
5/5
GoogleUsed this agency for 2 years at 2 different properties around Selly Oak. Always friendly, professional and helpful. Maintenance responds very quickly. Never had issues getting the full deposit back within a good timeframe after leaving the house tidy. Definitely recommend!
Thank you Amy for your lovely 5 star review and for recommending us. We're glad that you enjoyed our friendly service. We wish you all the best for the future.
5/5
GoogleGreat service. Thank you for all of the help you've given me over the years. 😀 …
Thank you, Jess, for your review of Unihousing. Its great to see you are happy with the service we have been able to provide you.
5/5
GoogleThis is the third private property I've rented in Selly Oak and my first with Unihousing! Shame I haven't been with them sooner. Their properties are modern and good value. They have a full team of helpful staff that are always nearby - close by phone but also literally! Much appreciated
Thank you for taking the time to leave us feedback. We're glad that you have enjoyed staying in our properties. We wish you all the best for the future.
5/5
GoogleA friendly, helpful and efficient letting agents! We were looking for a cheap, student property and they understood our needs exactly. Compared with letting agents we had used in previous years, they went above and beyond; any break, repair or accident was dealt with swiftly. I would definitely use them again.
Thank you for taking the time to leave us feedback. We're glad that you enjoyed our friendly and helpful service. We wish you all the best for the future.
5/5
GoogleI have been there for more than 3 years, this is great agency.
Thank you so much Mao, for taking the time to leave us this 5 star review. We're happy that you enjoyed our service and we wish you the very best for the future
5/5
GoogleUnihousing are fantastic! I had the best year renting an extremely well-fitted/maintained flat. The staff are all friendly and helpful, and the process from start to finish was hassle-free. Having previously rented from an agent in Selly, the service doesn't compare- I wish I had used Unihousing sooner. Thank you!
Thank you for taking the time to leave us feedback. We're glad that you enjoyed our friendly and helpful service. We wish you all the best for the future.
5/5
GoogleThey were quite helpful in providing options for accommodation. The services offered were also good and I got quick responses and feedback. I would highly recommend them for any student looking for accomodation.
Thank you so much Kantai, for taking the time to leave us this 5 star review, and for recommending us! We're happy that you enjoyed our service and we wish you the very best for the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Unihousing's Birmingham office has 294 reviews across three platforms: 241 on Google, 10 on Facebook, 43 on Trustpilot.
Unihousing Birmingham is rated 4.7 out of 5 across all 294 reviews, and 4.7 out of 5 on Google from 241 reviews.
Yes. In The Trusted Agent 2026 awards: Unihousing, Birmingham won Trusted Agent.
Unihousing Birmingham, 504 Bristol Road, Birmingham, B29 6BD.
