Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExceptional service & affordable seller fee's
The quality of service we have received to date is unmatched! From the valuation to the marketing, viewings to negotiating, the whole process has been seamless. I can't reccomend James & Hayley at The Avenue enough, they are fantastic! The marketing video, drone footage and professional photos made our home stand out from the crowd and as such we were able to secure a sale within two weeks of marketing. All that together with really affordable selling fees. Hand on heart I really can't fault the company in any way and will certainly be using them for all our future projects!
Hayley · 24 October 2021
Agent replied · 29 October 2023
Hi Hayley, Thank you so much for taking the time to leave a review for James & Hayley. We are so pleased to have been able to help you and your family! Best of luck with your forthcoming move 😊
★★★★★ 5/5
TrustpilotExcellent service from first contact
Excellent service from first contact. No pressure to list, you are listened to throughout the whole process of selling your house. The video, photos and Marketing are excellent. James, Ella & Hayley all perform their roles so well. Responses are always punctual and I Would certainly recommend The Avenue for anyone looking to sell their property.
Wayne · 25 January 2024
Agent replied · 28 August 2024
Wayne thank you so much for taking the time to leave us a review, it really does mean a lot to us. It is great to hear that you are happy with the service which you have received. Thanks again James
★★★★★ 5/5
TrustpilotAbove and beyond
Me and my partner could not recommend James and the team enough. Through our whole buying journey they have made sure they kept in constant contact with us. Sometimes this has meant emails outside of thier working hours which is above and beyond what we expected. As first time buyers we couldn't ask for anything more.
Joe · 26 October 2022
★★★★★ 5/5
TrustpilotThe Avenue - Professional and Personal Service
The Avenue have been great supporting us selling and buying our new property. Offering both a professional and personal service. We love the property videos which drew us to The Avenue and Jack and his team have worked hard to help us on our new journey. Looking forward to new adventures!
Arlene · 13 April 2023
★★★★★ 5/5
Trustpilot5 star review!
Emma has made selling and buying a house stress free, with her professionalism, commitment and patience. Emma regularly communicated with us and offered advice when needed. She has restored my faith in estate agents. I would definitely recommend using the Avenue.
Katie · 17 October 2024
Agent replied · 22 October 2024
Katie thank you so much for taking the time to leave us a review, it means a lot to us. It is good to hear that you are happy with the service which Emma provided you with. Thanks again James.
★★★★★ 5/5
TrustpilotLee Holman was Amazing
Lee Holman my Agent was Amazing: My property was previously on the market for 4 months. Lee came along and sold within 2 weeks. I cannot recommend them enough, always there when needed, nothing was too much trouble. We cannot thank him and The Avenue Estate Agents enough.
Jules · 28 March 2023
★★★★★ 5/5
TrustpilotI couldn’t ask for better service
I couldn’t ask for better service. Emily’s knowledge of property & the housing market was exemplary. She kept in touch with us every step of the way & nothing was too much trouble. I would recommend her to anyone looking to market their house
Louise · 4 July 2024
Agent replied · 28 August 2024
Louise thank you so much for taking the time to leave a review sharing your experience of the service you received from Emily at The Avenue. We are pleased to hear that you are happy with the service which you received from Emily. Thanks again James.
★★★★★ 5/5
TrustpilotThe Avenue is incredible
The Avenue is incredible! Emily in particular always goes the extra mile and has supported us through the process of selling our house. She is patient, friendly and nothing is ever too much trouble. Can’t wait to work with Emily again in the future!
Lauren · 3 July 2024
Agent replied · 28 August 2024
We really appreciate you sharing your service experience you received from The Avenue and are pleased to hear that you were please with the service provided by Emily. Thank you for taking the time to leave us a review. Thanks again James.
★★★★★ 5/5
TrustpilotNot your typical estate agents
James has been amazing and an absolute pleasure to work with. The whole approach is refreshing, and so much added value when selling our house. To mention a few things - Professional videos, assisted viewings, great advice (for us, and not just for a quick/easy sale) and clear/quick communication. Would highly recommend!
Steven · 20 September 2022
★★★★★ 5/5
TrustpilotEmma was absolutely fabulous throughout…
Emma was absolutely fabulous throughout the whole process, I genuinely do not feel we would have had such a stress free experience if it wasn't for Emma. Nothing was too much, answering my million questions, helpful advice; it was all part of the service. Thank you so, so much for everything :)
Rashida · 5 September 2022
★★★★★ 5/5
TrustpilotSmooth sale with The Avenue
We sold in January and were very happy with The Avenue. The photographs and video of our home were excellent. Lee gave us lots of advice when we were trying to find our new property too. We had a predominantly easy sale and The Avenue definitely ensured that.
Samantha · 19 March 2024
Agent replied · 28 August 2024
Samantha thank you so much for taking the time to leave a review, it means a lot to us. We are pleased to hear that you are happy with the service you received from Lee. Thanks again James.
★★★★★ 5/5
TrustpilotFantastic Company.
We recently had the pleasure of working with The Avenue to sell a property. From the start it was a professionally handled and we always felt like a priority.At each step James, Ella and Hayley came through with commitment to excellence. We are incredibly pleased with the service received.
Susan · 26 February 2024
Agent replied · 28 August 2024
Susan thank you so much for taking the time to leave us a review, it really does mean a lot to us. We are pleased to hear that you are happy with the service you received from our team. Thanks again James.
★★★★★ 5/5
TrustpilotJack is fantastic!
The Avenue Estate Agency is very efficient. Jack was fantastic, our purchase of property in erdington, reached completion very quickly and Jack had been very responsive and helpful throughout the process - from viewing the property till its completion. Very pleased with the agency. Definitely worth 5 stars!
Iram · 25 January 2023
★★★★★ 5/5
TrustpilotHighly recommend Holly at The Avenue
Holly was fantastic throughout the process. She was helpful, supportive and nothing was ever too much trouble. We would highly recommend her as someone you want on your team during this process, as she worked on our sale like it was her own house!
Lisa · 22 May 2023
★★★★★ 5/5
TrustpilotLee Holman was brilliant.
Dealt with Lee over at the Avenue. Always there to help me whenever I needed it, I don't think there was ever a time he didn't answer the phone to me at all. No question was too much, an absolutely brilliant service. Thank you Lee!
Connor · 28 March 2023
★★★★★ 5/5
TrustpilotAll our dealing with the branch had…
All our dealing with the branch had very helpful friendly staff, often going beyond to assist our needs. keeping us updated and informed at all times, it was our first time to purchase in UK and with all systems being foreign they were very supportive to us as a family. I will highly recommend them to anyone.
Tracy · 10 July 2023
Agent replied · 29 October 2023
Thank you Tracey for taking to the time to leave us a review, It means a lot to hear that you are happy with our service we provided & that you would recommend our services to anyone. Thanks again James
★★★★★ 5/5
TrustpilotOutstanding Service from Start to Finish!
We recently sold our home and had the absolute pleasure of working with Bailee and Alice from The Avenue Estate Agents. From the very first meeting to the exchange, their professionalism, attention to detail, and genuine care stood out above all expectations.
Claire · 25 July 2025
★★★★★ 5/5
TrustpilotEmma Nugent was absolutely fantastic.
Emma Nugent was absolutely fantastic.From the initial conversation to handing the keys.Would definitely recommend 110% effective, creative a proper estate agent
Verified · 17 December 2021
Agent replied · 29 October 2023
110% Cant ask for a better review than that so thank you so much. The pleasure is all mine in helping a seller to move onto their next chapter as stress free as possible :) Emma x
★★★★★ 5/5
TrustpilotMartin Kent, very good agent to sell your house.
We were lucky to have one of the best people to handle the sale of our house in Martin Kent. He was very actively seeking potential clients and arranging viewings, it was just not the right time for our property to sell.
Peter · 10 April 2024
Agent replied · 28 August 2024
Peter we appreciate you taking the time to leave us a review and are happy to hear to that you are happy with the service which you received from Martin. Thanks again James
★★★★★ 5/5
TrustpilotExcellent Estate Agents
Very pleased to have The Avenue as the estate agent dealing with the purchase of my property. They have been very professional and efficient, with excellent communication. Both house tours I took were a pleasure to meet two of their staff. I would have no problem recommending them, and would certainly use them again.
David · 1 July 2023
Agent replied · 29 October 2023
David, Thank you so much for taking the time to leave us a review. It really does mean a lot and we are pleased to hear that you were happy with the service you received from us. Thanks again James
★★★★★ 5/5
TrustpilotBen can find your forever home whilst selling the one you want to get rid off!! Let him do all the work!!
When I first met Ben I was anxious and did not understand the housing market and where to even start. After speaking to Ben, I knew that he was the person to help me sell the house. I had to sell my house after a life changing experience and
Teresa · 24 April 2025
★★★★★ 5/5
TrustpilotYou will not regert putting your faith…Dont miss out with this guy.
You will not regert putting your faith in the hands of James and his team in offering your home to the market. If you have tried other Agents then the difference will be odviouse from the very start. With James you are in the most excellent hands.
Anthony · 31 July 2022
★★★★★ 5/5
TrustpilotLee and kieron at avenue estate agents…
Lee and kieron at avenue estate agents we’re great from start to finish, nothing was ever any trouble, they were always at the end of the phone very professional and highly recommended.
Stuart · 19 September 2024
Agent replied · 22 October 2024
Stuart thank you for taking the time to leave us a review, it means a lot to us. It is good to hear that you are happy with the service you received from Lee & Keiron. Thanks again James.
★★★★★ 5/5
TrustpilotMy sense is that Emma and Helen have…
My sense is that Emma and Helen have raised the bar in terms of service, integrity and professionalism when it comes to finding an agent to sell your home. I would recommend them without reservation.
Mr · 31 July 2024
Agent replied · 28 August 2024
Thank you Mr Chand for taking the time to leave us a review, it really does mean a lot to us. We are pleased to hear that you are happy with the service you have received from Emma & Helen and that you would recommend The Avenue Estate Agents. Thanks again James
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