SevenLiving Birmingham reviews

★★★★★ 5/5

Trustpilot

Very organised company, great communication, lovely apartment

Had a lovely stay at the Seven living apartments. Communication was great. Company very informative with the messages on directions, to check in etc. Extremely comfy bed, great smart TV. Loved the shower. Very clean and modern. The only thing that was missing was a bit of ambience. No lamps, and needed a few extra bits and pieces in the kitchen, like wine glasses. Just needed the personal touch. The apartments are on a development site, so there were work men there, but luckily not at the weekend, so we weren't disturbed at all. All in all a very nice comfy, restful stay. Very close to shops etc to. Good location.

April · 23 February 2022

★★★★★ 5/5

Google

Jia Li is a very kind and patient person in SevenLiving. He helps me find the idea home and i would like to recommend him to my friends to find accommodation in SevenLiving. I also appreciate all of working from Jiaze Li.

想容云 · 4 November 2024

★★★★★ 5/5

Trustpilot

Lovely Salcombe Cottage

We immediately felt welcome in this comfortable and well appointed cottage. Especially with the complimentary hamper of lovely local foods, plus milk and clotted cream in the fridge. Perfect for our family needs, the cottage is light and spacious and has three good sized bedrooms with two bathrooms which is always helpful. Lovely fluffy towels and White Company toiletries were a nice touch. The location is ideal as it is in the heart of the town and very close to the local Co-op store.

Joanna · 16 January 2022

★★★★★ 5/5

Trustpilot

Emma Loth was lovely and very helpful

Emma Loth was lovely and very helpful. She did all she could to help and kept in regular contact to ensure I was updated throughout the whole situation.

Helen · 12 July 2022

★★★★★ 5/5

Trustpilot

my experience

I have had a good ongoing experience to date with Seven Living and dealing with Ava Aulakh.

Keith · 28 August 2025

★★★★★ 4/5

Trustpilot

Shanae did a great job handling my…

Shanae did a great job handling my vacating the property. Very responsive, friendly and professional it was great to have a consistent point of contact to refer to throughout the process. The team ensured I got appropriate refunds/deposits back in a timely fashion.For improvement, I would say that maintenance issues were slow to fix throughout my tenancy, both inside my apartment and in communal areas. On the whole, it was a positive experience during my time there.

Kristy · 15 April 2022

★★★★★ 5/5

Trustpilot

5 Stars

I've had the pleasure of working with Seven Living! and can confidently recommend them. Their team is always professional, friendly, and dedicated to providing top-notch service. They truly go above and beyond to ensure everything runs smoothly.

Gal · 18 December 2024

★★★★★ 1/5

Google

Lazy and slow. Communication is terrible. They'll leave you hanging for days and do not practice any common business principles. There's a reason for why they have so many extremely negative reviews. It especially shows through their defensive responses and how they divert blame off themselves for EVERYTHING. Stay away from this fake agency. Absolutely terrible. Shocking.

Mert · 22 December 2023

★★★★★ 5/5

Trustpilot

Excellent and efficient service throughout

I held a tenancy for 6 months with SevenLivingg and during this time the communcation and service from the staff at SevenLiving throughout from arranging the viewing, securing an apartment and addressing any minor issues during my tenancy up to the day I handed back keys were excellent and efficient. I would like to thank both Tia and Emma Loth for their support during my tenancy.

Barend · 25 April 2023

★★★★★ 5/5

Trustpilot

The service was good and got the prompt…

Emma Loth was really helpful in getting the issue sorted for me The service was good and got the prompt response. It was really helpful.

Bhuvaneshwaran · 11 August 2022

★★★★★ 5/5

Trustpilot

Every month

Every month, my letting statement is received. Well on time & self-explanatory.

Ingrid · 1 October 2025

★★★★★ 1/5

Google

Be carful when dealing with them they don't have a cancellation policy whne dealing with direct, even they offer a 24 or 72 full refund policy on air bnb and booking.com. I cancelled 7 days before and they are trying to only give half of my £1800 with no reasoning. Still disputing this, not happy with the lack of transparency and how slow and difficult it is to communicate with the right people. I

Emma · 20 June 2022

★★★★★ 5/5

Trustpilot

Like a breath of fresh air

Like a breath of fresh airExceptional service, over and beyond their job role - others should take a leaf out of this book!! I've given my properties to let and manage with other agents but none have been as straightforward as seven living, props to Arv for his integrity and hard work

Mista · 20 March 2024

★★★★★ 5/5

Trustpilot

Apartment was very clean and tidy

Apartment was very clean and tidyEverything is in orderWe enjoyed the stay hereFelt like homeCallum responded all our queries promptly and very responsive Thank you for all

Buddhika · 15 April 2022

★★★★★ 5/5

Trustpilot

Ellie’s inspection was fair and…

Ellie’s inspection was fair and respectful. Felt like I was treated properly.

Taijae · 24 September 2025

★★★★★ 5/5

Trustpilot

Great service

Any small issue I raised, Ellie sorted it out quickly. Really impressed

Luke · 24 September 2025

★★★★★ 5/5

Trustpilot

The host was amazing

The host was amazing, communication was excellent and the apartment was great, lovely and clean also the Host was very understanding to rearrange in these difficult times

Judith · 3 March 2022

★★★★★ 5/5

Google

Great property agency. The person that dealt with my move-in was James, and I couldn't thank him enough for his assistance in making sure I moved in smoothly. Very friendly, efficient and professional team. Thank you SevenLiving.

April · 9 November 2024

★★★★★ 4/5

Trustpilot

Thank you for the help of Seven Living…

Thank you for the help of Seven Living in handling of the letting matters for me especially offering a better rental rate than expected!AVA AULAKH and LAURA SALTER always solve my problem promptly. Greatly appreciate to their excellent services provided.

Lai · 24 September 2024

★★★★★ 5/5

Trustpilot

Wonderful apartment

Wonderful apartment. Really modern. Plenty of room, great facilities, a true home from home feel. You can tell that Seven Living really care about the guest experience, they check up on you during your stay to make sure everything is okay which is a nice touch. I spoke to staff about some very minor issues and they was very quick to resolve it. I’ll certainly be back :)

JackG · 11 November 2022

★★★★★ 5/5

Trustpilot

Ellie’s walkthrough at check-out was…

Ellie’s walkthrough at check-out was detailed but fair. Really appreciated

Andrews · 24 September 2025

★★★★★ 1/5

Google

Quite possibly some of the worst client service i've ever received. If you are a landlord looking for a managing agent - avoid these guys at all costs. Can't answer basic questions, authorise work without updating you, slow response, don't pay out on time. Just awful all round.

Gregory · 20 April 2024

★★★★★ 4/5

Google

I'm very pleased with Seven Living's assistance with letting and managing my property. I was very happy with Ms. Abigail Hardy's inspection of my property and the diligent report she produced. Well-done team SevenLiving!

Mehdi · 1 December 2024

★★★★★ 5/5

Trustpilot

Efficient maintenance team

My room had cracks on the wall and cut curtains due to improper use by the previous tenant. After that I contacted the maintenance team. Emma from the maintenance team quickly scheduled the maintenance for me and replaced the damaged infrastructure nicely. And, because of the size of the tub, Emma also ordered panels again for me. It was a very effective communication and solved my problem perfectly.

Yu · 5 October 2022