Trusted Agent profile · Birmingham
★★★★★
374 reviews across 2 platforms
Lyndon House, 62 Hagley Road, Birmingham, B16 8PE
SevenLiving's office in Birmingham, at Lyndon House, is rated 4.3 out of 5 across 374 reviews on two platforms, including 113 Google reviews rated 3.5.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
TrustpilotThe Top
Working with Seven Living and Tom Siviter has been a great experience.
Hi Mr Chonkotapi,Thank you for providing feedback and that you are happy. It is much appreciated you have taken the time to review.Seven Living Team
5/5
GoogleI found the agent Jiaze and rented the house I wanted here. It was a very good experience. Thank him very much.
Hi Mi, It is great to hear Jiaze provided you with a great expereince! Thank you for taking the time to review Team SevenLiving
5/5
TrustpilotSam from Seven Living was absolutely…
Sam from Seven Living was absolutely brilliant - very thorough and diligent!
Hi,Thank you for providing feedback and that you are happy. It is much appreciated you have taken the time to review.Seven Living Team
5/5
GoogleI rent with Jiaze, nice agent, very professional and patient, hope other people can find him to rent a house smoothly!!!
Hi Ruoyu, We really appreciate you taking the time to review the service Jiaze provided. All the best with your new home. Team SevenLiving
5/5
TrustpilotShanae - Birmingham
Shanae has been really helpful and reliable.
Hi,Thank you for providing feedback and that you are happy. It is much appreciated you have taken the time to review.Seven Living Team
5/5
TrustpilotEmma is really helpful who is providing…
Emma is really helpful who is providing the excellent service with me. I am always getting her reply shortly. Specifically the hot water problem last time. I am really appreciate she are helping me all the time.
5/5
TrustpilotWow -Seven Living is an absolute must
Wow wish I had come across Seven Living earlier! Fantastic, timely service and I am full of praise on every level in the way I have been looked after. Thank you especially to Tom Siviter who was so polite, professional and above all personable to my needs. From now on Seven Living will be having my business!
Hi Tory Thank you for providing feedback and that you are happy. It is much appreciated you have taken the time to review. We look forward to working with you in the future. Seven Living Team
5/5
TrustpilotWe had a lovely stay!…
We had a lovely stay in this fabulous house, all very luxurious and furnished to a high standard. We had a couple of instances when we needed to get in touch during our stay and the company responded very promptly, even over a weekend. Would definitely stay here again!
Hi Hilary, Thank you for taking the time to review your stay. We are thrilled to know you had an enjoyable time and received a great service. We do offer return guest discount upto 20% which Callum can assist with on 0121 468 3264. We hope to see you again very soon! Team SevenLiving
5/5
TrustpilotThe accommodation was amazing
The accommodation was amazing, very well thought out and furnished to a high standard. Extremely clean and had everything I needed. The staff were always helpful when I called and always returned calls if they were missed. I do not have a bad word to say and have already booked my next stay with them!
Hi,Thank you for providing feedback and that you are happy. It is much appreciated you have taken the time to review.Seven Living Team
5/5
TrustpilotEmma Loth is very helpful…
Emma Loth is very helpful while renewal of tenancy contract. I was looking for a one month rolling contract and she made it done very smoothly. thanks Emma
1/5
TrustpilotThis company will steal your money
This company will steal your money. I provided all requested evidence that they were in the wrong and now I will be taking them to trading standards...avoid like the plague!
Dear Lee, You have raised a complaint and have been advised that your matter will be dealt with under our complaint process. The matter has to be investigated within a specific timeframe and you were advised that this would commence after the bank holiday. This process is underway and you have also been contacted by the investigating officer who has arranged to a call with you. Kind regards, Team SevenLiving
5/5
TrustpilotMy fiancé and I spent 5 days in…
My fiancé and I spent 5 days in Worcester for a short vacation and visiting his family. I really appreciate Callum and the staff at Seven Living for their quick response, they made this short trip wonderful. The place we booked was super clean. I would definitely go back in the future.
Hi,Thank you for providing feedback and that you are happy. It is much appreciated you have taken the time to review.Seven Living Team
5/5
TrustpilotReally great experience with Arv
Really great experience with Arv, he is very helpful and always communicates quickly and effectively.
Hi Sadiya, Thank you for your great feedback about Arv!Team SevenLiving
5/5
GoogleAfter we shifted Elle and Abby came to greet us with gifts. It felt nice to be welcomed.
Hi Khushi, We are pleased you felt welcomed into your new home. Team SevenLiving
4/5
TrustpilotI had an issue with my washing machine…
I had an issue with my washing machine and Emma Loth was constantly checking and keeping on track with the contractors to ensure that the work was
5/5
TrustpilotAva Aulakh has always been…
Ava Aulakh has always been exceptionally responsive and responsible - a real asset to the team
Hello, Thank you for your review about Ava. We are thrilled Ava has looked after you so well. Team SevenLiving
1/5
GoogleVery poor work ethic. They overcharged me and I have been fighting since to get a refund.. Today only reply I had it's here.. nobody even acknowledged my emails... Hello@... Never replied.
Dear Gabu, We are unable to locate your details on any of our systems. Please may you contact hello@sevenliving.com or call 0121 4683264 as soon as possible. Kind regards, Team SevenLiving
5/5
TrustpilotHome support
Contacted Arvind from Sevenliving following an issue in my apartment, Arvind responded quickly with a solution to fix the issue so it didn’t become a bigger issue. Great service
Hi Josh, Thank you for sharing your experience with Arv's swift resolution of your maintenance issue. Team Seven Living
5/5
GoogleVery responsive regarding all the queries and always available for any additional help
Hi Vatsal, Thank you for your review we appeciate your feedback. Team SevenLiving
5/5
Trustpilot5 star for brilliant staff Emma
5 star for brilliant staff, Emma Loth, in the maintenance team. Very responsive and considerate. I hope all other staff could be as good as Emma, as I had contacted other divisions and got no reply over a week. Emma should be the star of your employee.
Hi Zhun, Thank you for your review. We really appreciate your feedback of Emma's outstanding service!SevenLiving Customer Service Team
4/5
TrustpilotThey are really easy to deal with
They are really easy to deal with. Very knowledgeable and personable team.
Hi Tim, We really appreciate you taking the time to review SevenLiving. Team SevenLiving
1/5
GoogleI booked Seven Living apartments on Airbnb and 4 weeks after I made my booking and only 1 week before my booking they told me they have to change me to another apartment. The crazy part is that they wanted me to change to another apartment which is £100 cheaper. I found out about this when I searched it on booking.com there was the same apartment. I had no other choice but to ask for my money back and they told me to cancel it which I didn't do because if the cancellation comes from me I wouldn't get my refund back. Very sneaky and poor service. I would advise anyone reading this to stay away from Seven Living and save your money and energy. I am sitting here with a conversion rate loss of about £30-35 since I made the payment in Norwegian NOK for an apartment that I never stayed in.
5/5
GoogleWe very much enjoyed our stay in this spacious, centrally located flat, right in the heart of the Jewellery District and within easy walking distance of the centre of Birmingham. Spoilt for choice m when it came to bars, cafes and restaurants. We were particularly grateful for the en suite bathroom. The flat was spotlessly clean, very quiet, and warm. Good sized dining table, comfortable seating, and plenty of storage space in both kitchen and bedrooms. Excellent communication with Callum, and a minor issue - a shortage of coat hangers - was dealt with very promptly. Highly recommended accommodation.
1/5
GoogleDont book with seven living!Theres a reason they are only 3 and half stars from only 24 reviews. Dirty flat old food on the floor mouldy chips, leaking toilets which couldnt be used even with constant chasing they dont care. You pay for a fully working flat but you wont get it. They dont even have a spare key and want you to keep puttin your own key in the key box so you have to be out the flat....the glass gas is cracked, the washing doesnt work no power. Stay clear and book something else in the city cente there are plenty of options dont give these guys a chance you will be wasting your money. Id give them zero stars if I could.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
