Trusted Agent profile Β· Birmingham
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374 reviews across 2 platforms
Lyndon House, 62 Hagley Road, Birmingham, B16 8PE
SevenLiving's office in Birmingham, at Lyndon House, is rated 4.3 out of 5 across 374 reviews on two platforms, including 113 Google reviews rated 3.5.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
TrustpilotI left my iPad in the room
I left my iPad in the room, and Ms Caroline is really helpful for helping me find the iPad. She is really good.
Hi,Thank you for providing feedback and that you are happy. It is much appreciated you have taken the time to review.Seven Living Team
5/5
TrustpilotEmma Loth was prompt in attending to my complaint
Emma Loth was prompt in attending to the issue and sending an operative to fix the problem.
Hi Sarabha, Thank you for your review. We are pleased to hear how prompt and efficiently Emma managed your issue.SevenLiving Customer Service
5/5
Trustpilotpleasant experience
I had a pleasant experience with the agency. Special thanks to Shanae for her care, help and support.
Hi,Thank you for providing feedback and that you are happy. It is much appreciated you have taken the time to review.Seven Living Team
5/5
TrustpilotAmazing service
Amazing service by avaπ«Άπ»
Hi Sanyam, Thank you for your review of Ava's service, we really appreciate it! Team SevenLiving
5/5
GoogleSam Cole has been very efficient with his clients and his communication is spot on. Couldn't recommend the company enough for customer service.
Thank you Giovanni, we really appreciate your comments and hope to see you again soon! Kind regards Seven Living
5/5
TrustpilotMy Experience with Sevenliving
Throughout my 7 months of tenancy, I interacted with both Emma Loth and Laura Salter. They were both very kind and helpful to me. All my inquiries and requests were addressed in a professional and timely manner. I would like to extend my sincere thanks to both of them.
Hi Ahmet, Thank you for taking the time to review SevenLiving it is much appreciated. Team SevenLiving
1/5
GoogleHello there, I have rent an apartment and paid the full rental, my scheduled move-in date is coming soon. NO ONE HAS CONTACTED ME regarding the check-in procedure, or anything about the keys handling⦠Seven Living seems to ignore you after your payment, and they will suddenly disappear. PLEASE CONTACT ME ASAP THANKS
Hi Michelle, We do not offer live chat on Google. For any enquiry or communication you will need to make contact through the platform or hello@sevenliving.com Team SevenLiving
1/5
GoogleTHEY DON'T CARE.... Unless you are In their Air BnB they don't care for the permanent residents they rent out to. Me and other residents had great service until contract signed and from then on you don't hear from them, they don't help with queries, parcels go missing and they just say it's not their problem. STEER CLEAR OF THIS MONEY HUNGRY COMPANY
Dear Nicholas, I can only apologise that you feel this way. We put our residents first however, all the queries where in relation to the defects of your Apartment or communal area. As such, you need to contact the developer who will handle all the defects within your Flat and speak to the Estate managers or postal service used in regards to the missing post. Unfortunately, we cannot be held liable for post which has gone missing. Thanks Seven Living
5/5
TrustpilotGreat to work with
Working with Sam and the seven living team is always a pleasure. Sam is very reliable and efficient.
Hi Stuart,Thank you for providing feedback and that you are happy. It is much appreciated you have taken the time to review.Seven Living Team
5/5
TrustpilotGreat Experience and Thanks 'Tia'
We just rented an apartment in Bicester with Seven Living and it was a great experience.We particularly are grateful to Tia (Fateha Begum; Sr. Propert Manager) who ensured a very smooth processing of our request. She also went to great lengths to accommodate our special requests about having pets. I highly recommend her and Seven Living
Hi Sanz, Thank you for taking the time to review Tia's great service supporting your move in. We are thrilled you highly recommend Tia and SevenLiving.Team SevenLiving
5/5
TrustpilotDoor and lighting
We had a problem with our door and lighting which needed fixing, Sharon and kev were very helpful sorted the issue quickly no hassle! Lovely people.
Hi Hannah, Thank you for taking the time to review. We are thrilled that Sharon and Kev sorted out your door and lighting!Team SevenLiving
5/5
TrustpilotThe bed was so comfortable
The bed was so comfortable, the apartment is finished to a good quality, it was cosy, clean and the building very safe and quiet (minus the builders during the day). Would stay there again great access to motorway as I was traveling a fair bit so location wise good for me! Worth a stay and would stay again - thanks for having me xx
Hi Abbie,Thank you for providing feedback and that you are happy. It is much appreciated you have taken the time to review.Seven Living Team
5/5
TrustpilotMy interaction with seven living andβ¦
My interaction with seven living and Tom Siviter has been nothing short of superb. Thanks guys
Hi AqeelThank you for providing feedback and that you are happy. It is much appreciated you have taken the time to review.Seven Living Team
5/5
TrustpilotExcellent place to book
Excellent place to book. Definitely will be booking again. Also spoke to Laura who was amazing.
Hi Shama,Thank you for providing feedback and that you are happy. It is much appreciated you have taken the time to review. We are looking forward to your return. Seven Living Team
5/5
TrustpilotWe had an exceptional stay at Broadβ¦
We had an exceptional stay at Broad Oaks from a week before Last Christmas Day right through January 2022. Excellent attention all round from all at Seven Living. The apartments are wonderful, practical , very cosy, fully equipped. Just like living at Home.Location excellent for travel. Would highly recommend.Would I stay there again sure. Far better than staying in a Hotel. Robert Hollington
Hi Robert,Thank you for providing feedback and that you are happy. It is much appreciated you have taken the time to review.Seven Living Team
5/5
TrustpilotExcellent service received from Sharonβ¦
Excellent service received from Sharon during our stay, very quick and efficient at resolving any issues we had, would definitely use Severn Living again.
Hi John, Really appreciate your time to review Sharon 5* service and hear that you will be back.Team SevenLiving
5/5
TrustpilotPerfectly lovely apartment
Perfectly lovely apartment, Kate and Callum were so helpful, a great experience, thank you!
Hi,Thank you for providing feedback and that you are happy. It is much appreciated you have taken the time to review.Seven Living Team
5/5
TrustpilotGreat support
I just wanted to leave a comment for Sharon :) and a big thanks! She has supported me so many times the last a few months covering and sort all of my raised reports for fixing any flat issues! Additionally, texting through WhatsApp really helps in the busy working days! So much appreciated
5/5
TrustpilotCaroline and Callum - Birmingham
Caroline and Callum were very helpful and reliable. Highly recommended.
Hi,Thank you for providing feedback and that you are happy. It is much appreciated you have taken the time to review.Seven Living Team
5/5
TrustpilotExcellent support and service
Seven Living provide excellent support and service in managing my properties and supporting tenants. Specifically, Ava and Abigail have assisted me greatly recently.
Hi Chris, Thank for your great feedback about Ava and Abi.Kind regards, Team SevenLiving
1/5
GoogleLiterally worst place to say. they don't pick up your calls. i came from the airport and had to stay in a hotel because they didn't pick up my calls even tho they claim they answer until 12 am. i spoke to one of them for a refund and he just didn't answer me. the room is extremely hot. SAVE YOUR MONEY. they wont even compensate me for the day i paid and coudn't stay in the room because THEY DIDNT GIVE ME THE KEYS.
1/5
GoogleI wish I could give 0 stars. Seven Living notified me of my refusal only two days before I was supposed to move in, leaving me homeless and unable to find another accommodation. They said I had provided misleading information which I knowingly did not do and as a result they refused to return my holding deposit to me. I have never been more unhappy with a service. They have blatantly ignored me, made communication really difficult and slow and are ignoring my multiple requests to make a formal complaint. Please do not pursue the renting of any properties with this company, they are completely unfair and unreliable. I am so upset at this outcome as I was so excited to move in with them.
5/5
Trustpilot5 star service
5 star service , wish all stays were the same service - props to arvind and team for their help and support
Hi Natasha, Thank you for reviewing. We are thrilled that Arv and the team were so helpful.Team SevenLiving
5/5
GoogleI have really enjoyed seven living it was a great process and agents very friendly , Ellie and Abbie very helpful also definitely recommend
Hi Meng, Thank you for taking the time to review. We are pleased Ellie and Abbie were helpful Team SevenLiving
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
