Trusted Agent profile · Birmingham

Rice Chamberlains Estate Agents Birmingham reviews

4.9

★★★★★ Excellent

264 reviews across 2 platforms

243 Mary Vale Road, Bournville, Birmingham, B30 1PN, B30 1PN

Rice Chamberlains Estate Agents's office in Birmingham, at 243 Mary Vale Road, is rated 4.9 out of 5 across 264 reviews on two platforms, including 185 Google reviews rated 4.8.

Google logo

4.8 / 5

185

Reviews on Google

This office

Facebook logo

4.9 / 5

79

Reviews on Facebook

Business-wide

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Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Facebook

Huge thanks to Rice Chamberlains (Moseley) Rental team who helped our UK translocation way smoother than we could expect! We did expect problems in getting a decent rental due to our new resident status, but this myth was gone as we bumped into this company. Shanelle, Abi and Hannah were very professional and they knew all our difficulties from the begining, offering much support to help us navigate through. We got a very nice apartment shortly, which was beyond satisfactation. Definitely recommend!

AC · 11 January 2022

5/5

Google

James, Karen, Matt & Barry were an amazing team. We sold our parents flat with them, they were kind, professional and really responsive considering we were selling the flat whilst living 80 miles away. I cannot thank them enough for all their hard work and would definitely recommend them to friends!PositiveResponsiveness, Quality, Professionalism, Value

Natasha · 26 October 2020

Agent replied · 25 October 2024

Bless you Natasha! What a long road it was but so glad we could get there for you 😊 all the best to you and your brother for the future, we’ll miss our daily chats! …

5/5

Facebook

Rice Chamberlain were brilliant; i had dealings with a number of the staff and all were professional, prompt and welcoming. I have had less positive experiences in the past and it was so refreshing to have a team who looked after you throughout the process. The member of staff (Molly) who steered the sale itself was outstanding, going over and above in order to get the house sold before Christmas, chasing the buyers’ solicitor who was less bothered about how long it all took and communicating with the buyer over the weekend to ensure we were all on the same page. I would recommend them without reservation.

Gillian · 4 January 2022

5/5

Google

James was , as always, helpful and informative. I didn't feel pressure or rushed. My former neighbour used Rice Chamberlains before. My estimate of sale was received very quickly

Carl · 26 October 2023

Agent replied · 25 October 2024

Hi Carl. That’s incredibly kind. Thank you.

5/5

Google

James and the team did a brilliant job for us selling our house recently. Their communication and advice throughout the process was excellent and they went over and above to help us out, especially when our purchase fell through via another agent. The team were really friendly and professional - thoroughly recommend them.

Laura · 26 October 2020

Agent replied · 25 October 2024

Thank you so much Laura 😊 it was a please to deal with you and have the chance to sell your beautiful home. We wish you all the very best for the future …

5/5

Google

Maisy was so helpful and professional dealing with my issues.

Carl · 11 October 2024

Agent replied · 25 October 2024

Thanks so much for your support Carl ☺️

5/5

Google

We would not hesitate to recommend. Big thanks to James and the team for a top service from start to finish in selling our property and helping us move. Always professional, responsive and pro - active , especially in over coming a few challenges along the way!

John · 26 October 2021

Agent replied · 25 October 2024

Hi John. Thanks so much both. It’s been a pleasure to deal with you and glad we got there in the end!! See you soon and hope you’ll be very happy in your lovely new home

5/5

Google

Immensely efficient, kind and hardworking staff. Aimee and James were phenomenal taking us through our first house purchase. Would absolutely recommend for both purchases and sales.

Tom · 30 November 2023

Agent replied · 25 October 2024

Hi Tom. That’s so kind, thank you. You were a pleasure to deal with all the way through and we wish you all the very best!

5/5

Facebook

Massive thank you to Sarah and the chamberlains Moseley branch, I had recently sold my house back in a October 2021, the service from Sarah and the team was 5 ⭐️ ⭐️⭐️⭐️⭐️nothing was to much for them and everything went through so smoothly. Keep me up to date with all the solicitors steps and made sure everything stayed on track…..definitely recommend chamberlains estate agents….my property was in yardley but Sarah knowledge of the local area was excellent!!!!!

Jamie · 25 January 2022

5/5

Google

From initial valuation to completion we received excellent service from James and the team at Rice Chamberlains. We had a purchase that fell through and lockdown to deal with and James made the whole process less stressful by keeping us updated and managing the chain for us effectively. Would highly recommend.PositiveProfessionalism

Katie · 26 October 2020

Agent replied · 25 October 2024

Thanks so much guys! It was a pleasure

5/5

Google

We where very pleased with Rice Chamberlain. From start to finish they were there to give advice and nothing was too much trouble There was always someone to talk to when phoning them Would really recommend this estate agent George and Mae BurfittPositiveResponsiveness, Quality, Professionalism, Value

Mae · 26 October 2021

Agent replied · 25 October 2024

Thanks so much both we really appreciate it. It was a pleasure to act for you, rather stressful but glad we got there and hope the move has gone well!

1/5

Google

Would be a miracle if you can get through, had to talk to someone via the internet portal to get a response. Hi, just a follow up to your response. It would not be a problem if I couldn’t get through on ‘just a Saturday’ however I’ve tried multiple times during week days with a mixture of no answer to ok we will get back to you followed by no response.

Ali · 9 January 2024

Agent replied · 8 January 2025

So someone replied on the online portal? Is that really so much of an issue on a Saturday with limited staff to leave a one star review? Let’s hope nothing really bad happens today which really warrants a bad review. I would however be interested to know which office you have been trying to call and if you have left a voicemail for a call back at all? We have checked all the voicemails and the online chat and can’t seem to find you? More than happy to help if you can let us know what you needed?

5/5

Facebook

I used Rice Chamberlains in Moseley to sell my property recently. The entire team are fantastic - Ash, Sarah, Molly and Chad were very helpful throughout and they kept me up to date at all times, and it helps that they're a super friendly bunch as well. I would not hesitate to recommend Rice Chamberlains - from the original valuation all the way through the final completion process, the team were fantastic. I am now on the lookout to purchase a property and hopefully will find one though RC, and I would definitely use them again in the future for any properties that I sell. Thank you to Ash and the team - keep up the great work!

Atif · 11 April 2021

5/5

Facebook

This is the second time I have used Rice Chamberlain (Moseley branch) and both times they have been incredibly helpful, friendly and more than on the ball! I was selling a property which was going through just before Christmas and they helped so much with communication between all parties and solicitors. Molly is the main contact I had and she went above and beyond but every member of staff were brilliant. Couldn’t recommend enough!

Elen · 4 January 2022

5/5

Facebook

Dear Gentle Reader, What can I say.. a fabulous team which consists of Sarah and Louise who have been amazing from start to finish! They both continually kept me updated, put me at ease, patient with my never ending questions and queries and when exchange and completion finally came, they ensured the process was easy as possible! I cannot recommend Rice Chamberlain enough who were actually recommended to me! Do not hesitate to use them.. perfect service and thank you so so much! Best wishes for Christmas and the new year 2025! Shaun.

Shaun · 13 December 2024

5/5

Google

Thank you so much to Gemma for everything, since speaking with Gemma she has managed to resolve any issues that we have been faced with and has gone above and beyond. Appreciate your help!

Chelsea · 26 October 2022

Agent replied · 25 October 2024

Thanks so much Chelsea

5/5

Google

I found both Matt and James most helpful during the sale. Matt kept me well informed during the process. Thank you

Carol · 26 October 2023

Agent replied · 25 October 2024

Thank you so much Carol. It’s been a pleasure and we wish you all the very best. Thank you for entrusting us.

5/5

Facebook

Ashley, Sarah and the team are fantastic. Couldn't recommend enough. They made a tricky transaction and a long few months run very smoothly. I was impressed by their level of communication and knowledge with regards to the more challenging parts of selling a house. Much appreciated. Thanks All!

James · 30 November 2019

Agent replied · 22 February 2025

Thank you James 😊😊 we wish you all the very best

5/5

Google

Really helpful and responsive

Matthew · 11 March 2026

Agent replied · 11 October 2026

Thanks so much Matthew

5/5

Google

Many thanks to Barry and James for their help selling our home. Completely professional from start to finish. Calm and level headed when our sale hit a bump in the road. We are extremely grateful for their help. Thoroughly recommended!

Willparton · 26 October 2021

Agent replied · 25 October 2024

Hi Will! That’s really lovely and great to hear from you! Hopefully we can find you something as well!

5/5

Google

We were pleased with Rice Chamberlains’ service right from the start when they met with us to discuss the price of our home. Unlike a different estate agent who lowballed us, Rice suggested exactly the price that we had in our minds, and then found a buyer who exceeded that price. Next, James came by to take photos and a 360 virtual tour, all of which were excellent and greatly assisted with the quick sale of our home (an expediency we appreciated with a toddler in tow). Finally, even when the completion process took longer than any of us had hoped due to solicitor delays, Rice stayed patient and polite with our many phone calls and persistent in following up with the other side until we all completed. We are really pleased that we selected Rice Chamberlains.

Paramaconi · 26 October 2022

Agent replied · 25 October 2024

Thank you so much guys, that’s very kind of you. Hope all goes well in your new home 😊😊 …

5/5

Google

From first to last Rice Chamberlains proved to be the right choice of Estate Agents. Communication was excellent, both between us and our purchasers, from the first meeting to the very end the whole team looked after us and our sale. The price achieved was above our expectation but in line with their and our aspirations, convincing us that they knew their market extremely well and also where to pitch the price to achieve the best outcome. As a result a great deal of interest was stimulated in the market and the property was sold in less than two weeks. I would recommend Rice Chamberlains to anyone who asked without reservation.

John · 26 October 2022

Agent replied · 25 October 2024

Hi John. That’s incredibly kind of you. It’s been a pleasure to deal with you both and we wish you all the very best.

5/5

Google

We sold our house with Rice Chamberlain earlier this month. Every time I called their office, whoever answered knew all the details of the progress of the sale. To me, that proved that they care about their clients and made us feel like valued customers. They were always on hand to provide advice when needed, while their communication throughout the sale was first class. While they were always friendly and helpful, what shone out was their professionalism. I feel very confident that no other Estate Agent could have provided a better service than Rice Chamberlain did for us and I have no hesitation in recommending them to any selling (or buying) a house!PositiveResponsiveness, Quality, Professionalism, Value

Brendan · 26 October 2022

Agent replied · 25 October 2024

Hi Brendan - thank you so much that’s incredibly kind of you, it’s been a pleasure dealing with you all and we wish you all the very best for the future.

5/5

Google

James and Matt have been fantastic to deal with throughout our sale and I couldn't recommend them more highly. They are always clear and honest, even when you hit a few bumps in the road like we did. They're extremely knowledgeable, trustworthy and worked really hard to get our sale through when we had the pressure of mortgage offers expiring etc. Will definitely recommend to friends and family.

Kay · 26 October 2023

Agent replied · 25 October 2024

Thank you so much Kay. It’s was a long road but glad we got there! Thanks so much for entrusting us and all the very best in your lovely new home! 😊🏡😊 …

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