Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent, prompt service at all times during the sale of my house. Everything was done to the highest standards, from advising on the value of the house (absolutely spot-on, an offer was agreed at the asking price withing 3 days of putting the house on the market!), to recommending a firm to replace a door panel which saved me 50% over an alternative quote, to patient and cheerful contact with the prospective buyers in the light of some delays caused by rather inattentive solicitors. The sale was concluded as stress-free and smoothly as could be expected. Definitely worth the outlay as compared to selling the house yourself on the internet, this firm is professional and highly competent and never pushy. A great job well done, many thanks!
Clelia · 26 October 2020
Agent replied · 25 October 2024
Thanks so much Clelia 😊 wish you all the very best for the future …
★★★★★ 5/5
GoogleJames and Matt were a pleasure to work with and 'got' the house (and me!), so I felt confident from the start that we were with the right agent. With visuals that showed the house perfectly, the marketing was pitched just right for a rapid sale in a tricky market. I would highly recommend.
Alison · 26 October 2023
Agent replied · 25 October 2024
Thank you so much Alison. It was an absolute pleasure to deal with you. All the very best by the seaside!
★★★★★ 5/5
FacebookWe were so glad we went with Rice Chamberlains to sell our property, and - as it happens - buy our new home. James, Matt and the team were so friendly and kept us informed every step of the way. They helped iron out bumps in the road and kept communication running smoothly between all parties. Our solicitor said she was very impressed with them compared to most Estate Agents she deals with! Would totally recommend them.
Catherine · 6 February 2021
Agent replied · 22 February 2025
Hi Catherine! That’s very kind of you, thank you! Hope you guys are settling in well! 😊😊
★★★★★ 5/5
GoogleI would highly recommend the team at Rice Chamberlains, Bournville. Matt and Sophie are very attentive and my property search was made much easier with their expertise. 5 stars.
George · 11 May 2026
Agent replied · 11 October 2026
Thanks so much George
★★★★★ 5/5
FacebookI dealt with Ashley to sell my flat and I would recommend him and RC to everyone. There were about 6 months from us having the valuation to actually listing the property and Ash kept in touch throughout and even sent us properties to view when we thought the place we were buying might fall through. He kept me updated at every stage in the process and dealt with any issues (not caused by RC) quickly and effectively. He's also a pleasure to deal with and a credit to the company. Our experience of other estate agents had not been great and you can tell Ash genuinely cares about his customers. It's great to be able to use a local company too!
Annie · 21 August 2019
Agent replied · 22 February 2025
Thanks so much Annie. What a lovely review 😊 we wish you all the very best
★★★★★ 5/5
GoogleI want to extend my thanks to Rice Chamberlains, who assisted us with the sale of our property. I want to thank Aimee, James and Matt in particular who went above and beyond to secure us a sale and to make the transaction as easy as possible. Thank you!
Simon · 30 December 2023
Agent replied · 25 October 2024
Hi Simon. Thank you so much. It was an absolute pleasure. We wish all the very best and hope you have a lovely Christmas.
★★★★★ 5/5
GoogleWe used Rice Chamberlains in Bournville for our sale and purchase and were so happy with their service. James, Matt and the team were really helpful and supportive through all the twists and turns of the process. Ever resourceful and tenacious, they helped us complete before Christmas despite a last minute roof leak. 😬 Would totally recommend them, they felt like friends by the time we moved! Thanks guys. 👍PositiveResponsiveness, Professionalism
Catherine · 26 October 2021
Agent replied · 25 October 2024
Thanks so much Catherine 😊 it was lovely dealing with you guys and we wish you all the very best …
★★★★★ 5/5
FacebookAfter evaluating all of the estate agents in my area my instinct told me to go with Rice Chamberlains.
Not wishing to be just another file on the system, I felt that my property sale would be given equal attention, regardless of size of value. And I wasn't wrong. James and the team were spot on in communication, organization and the little things. A big thank you to all involved in my successful sale, you know who you are. Paul Jones, Bournville.
Chris · 5 February 2019
Agent replied · 22 February 2025
Wow. Thank you Paul really appreciate you taking the time to write us a review and so pleased it all worked out and you were happy! All the best with your move! ☀️☀️
★★★★★ 5/5
GoogleMy wife and I purchased our first home through Rice Chamberlains in March 2018. Our experience has been absolutely excellent. Initially, we had Lisa show us around the property a couple of times. Her knowledge of the property / area was superb, and she was able to obtain answers to more obscure queries very quickly. Throughout the actual purchasing process, Lesley was on hand the entire time. She was equally great and we were on the phone together as / when needed. They acted as a great point of contact between us and the sellers. Overall we cannot recommend Lesley / Lisa and the Rice Chamberlains team highly enough. They made a long, and sometimes stressful, process a lot easier to handle and helped us every step of the way. When we eventually sell, we’ll be sure to go through them. Thanks so much Lesley and Lisa.
Dan · 27 October 2018
Agent replied · 25 October 2024
Thanks so much Dan
★★★★★ 5/5
FacebookMy house sale fell through five times over two and a half years. It was a very difficult time. The support I received from Ashley and Sarah was practical, consistent and very, very kind. Without them, I think I might have lost my mind. I will never forget them. Without them, I don't think I would have moved into my beautiful new home. I will not hesitate to recommend them. They were outstandingly good and professional.
Sally · 20 June 2020
Agent replied · 22 February 2025
Thank you Sally. That is wonderful to hear and I can’t believe it took so long. You take care of yourself x (James and team)
★★★★★ 5/5
GoogleRice did a wonderful job selling our house. They were clear with their communication and managing our expectations and were always available to answer our questions. They gave us a realistic valuation and then delivered by selling the house for that price within a few days when we had really needed a quick sale. The photos James took really showed off the house well on Rightmove. After the sale they continued to be available to support through the rest of the process. All in all they helped make the process easy and as stress-free as possible. Thanks guys! 🙂
Andrew · 11 October 2024
Agent replied · 25 October 2024
Thanks so much Andrew. It means so much to us! All the best and I hope you guys are all very happy in your new home
★★★★★ 5/5
GoogleWe used the guys at Rice Chamberlains recently and were very glad that we made that choice.
Our transaction was fairly complicated as it involved a probate and things didn’t happen in the usual order, so we never really imagined that it would come together. As with all house purchases, there were a fair few ups and downs, and at times it has been quite stressful. The team at Rice have been there throughout and their support has been invaluable. It has genuinely felt like they’ve been with us every step of the way.
We wouldn’t hesitate to recommend this team. They are professional, knowledgeable and a pleasure to work with.
Sophie · 11 October 2024
Agent replied · 25 October 2024
Thanks so much Sophie! We hope you’re very happy in your new home 😊 …
★★★★★ 5/5
GoogleWe couldn’t praise the rice chamberlain team highly enough!
They sold our home and helped us buy our dream home - as we all know this is a reasonably stressful process!
There are so many things that make The team stand out
- they know the market and the area really well
- Their experience in the industry is invaluable
- they really work round the clock to support you, communicate with you and keep you up to speed with progress / issues
- they problem solve to get you through to the finish line - this is so incredibly helpful
- they undrstand what’s at stake for families / individuals and have empathy and do everything they can to make it easier
- communication is really amazing - the use WhatsApp, emails, calls to suit your needs and this is invaluable.
We are so indebted to them and would highly recommend selling buying with them!
Shabana · 11 October 2024
Agent replied · 25 October 2024
Thank you so much Shabana - this has brought a tear to a few of us! Thank you so much
★★★★★ 5/5
GoogleExcellent customer service skills and competitively priced. Happy customer!
I use Rice Chamberlains, in Bournville, to rent one of my properties out. They have successfully found a tenant for me multiple times. They also carry out check-in and check-out inventories on the property, something I value greatly, as well as dealing with the deposits etc. I particularly admire the professional, action-orientated and focused mindset of Maisy, Joe and Hassan. I like to see quick progress and actions being taken to increase the chance of the property being let, rather than a laissez-faire attitude. Keep up the good work team!
James · 11 October 2024
Agent replied · 25 October 2024
Thank you so much James. We look forward to continue working with you and thank you again for being so kind
★★★★★ 1/5
GoogleWe've been renting through Rice Chamberlain for a year and a half. They actually just blatantly ignore our emails. They take so much money from us but do so little.
They are also dishonest, they have promised many times that repairs will be done and then they never follow through. The house we rent is in disrepair and poorly maintained, but there is nothing we can do about it- they don’t care. They are taking money from both landlord and renter and not fulfilling their duty to either. I emailed them to say we are being sent mail intended for the Landlord; but they never come to collect it. They do not care about their job.
K · 11 October 2024
Agent replied · 11 October 2026
Good morning Katherine. Firstly thank you for raising all of this. Of course I’m incredibly saddened to read the issues you’ve raised. I know Rebecca the Lettings manager has now got in touch to discuss all of the issues you’ve raised. They’re all chasing the contractors and speaking to the landlord regards works. I will speak to the lettings team again this morning to ensure all of this is looked at. (James owner)
★★★★★ 5/5
GoogleRice Chamberlains provided exceptional service during the sale of our house. Taking the photos, ensuring we could feedback into the brochure, and giving us regular updates when offers started to come in. I think I might have been naive about how much estate agents actually have to do to support you during a house sale right up to completion, but Aimee always kept us up to date and was the main point of contact throughout, even chasing the solicitors on the last few days to make sure everything went through on schedule. They were great value and we were very thankful we chose them.
Thomas · 11 October 2024
Agent replied · 25 October 2024
Thanks so much Tom it means a great deal to hear this, all the very best 😀😀😀 …
★★★★★ 5/5
GoogleI used Rice Chamberlains LLP to sell a property in Bournville and found the service to be excellent from beginning to end. I am in a good position to judge, because I have owned an estate agency myself, in another area, for over 30 years. All members of the team were always friendly and professional, and they worked effectively together, to overcame a number of hurdles that would have seen lesser agents flounder. I would happily use the firm again and would highly recommend to anyone looking for a personal and stand-out service.
Robert · 11 October 2024
Agent replied · 25 October 2024
Thanks so much Rob that’s incredibly kind of you. We’re delighted you were happy especially given your own experience in the industry. We wish you all the very best 😀 …
★★★★★ 5/5
GoogleI’m so pleased we chose Rice Chamberlain to sell my Mum’s house. They were really sensitive to the situation and very professional, always.. Equally they were so easy going and nothing was ever too much trouble. They were a pleasure to work with and I can’t recommend them enough - a huge thank you to you all, particularly James and Stuart!
Sarah · 26 October 2022
Agent replied · 25 October 2024
Hi Sarah! Thank you so much for your kind words. It’s been a pleasure to act for you and your mum. I know how difficult it has been but you’ve always been so kind and understanding. We you keep in touch! All the very best 😊 …
★★★★★ 5/5
GoogleRice Chamberlain made the experience of buying our house a very positive one. Myself and my partner were so impressed by their professionalism, speed, expertise and friendliness - this hadn't been our experience of a lot of estate agents to that point. In particular Matt and James really made us feel at ease through the whole process. Great company!
Tommy · 26 October 2022
Agent replied · 25 October 2024
Hi Tommy! Thanks so much that’s very kind and we hope you’ll be very happy in your new home. All the very best
★★★★★ 5/5
FacebookI recently sold my flat in Moseley with Rice Chamberlains and received excellent service from Ash and the team throughout.
I had previously listed my flat with another estate agent and failed to get any interest over 5 months. After switching to Rice Chamberlains, we achieved multiple offers and agreed sale within a couple of weeks due to their proactiveness. I would happily recommend their services.
Paolo · 28 September 2021
Agent replied · 22 February 2025
Thank you so much Paolo Bargiacchi that’s very kind of you. I shall pass onto to Ashley Lowe 😊
★★★★★ 1/5
GoogleWe've been renting through Rice Chamberlain for a year and a half. They actually just blatantly ignore our emails. They take so much money from us but do so little.
They are also dishonest, they have promised many times that repairs will be done and then they never follow through. The house we rent is in disrepair and poorly maintained, but there is nothing we can do about it- they don’t care. They are taking money from both landlord and renter and not fulfilling their duty to either. I emailed them to say we are being sent mail intended for the Landlord; but they never come to collect it. They do not care about their job.
Katherine · 27 July 2024
Agent replied · 25 October 2024
Good morning Katherine. Firstly thank you for raising all of this. Of course I’m incredibly saddened to read the issues you’ve raised. I know Rebecca the Lettings manager has now got in touch to discuss all of the issues you’ve raised. They’re all chasing the contractors and speaking to the landlord regards works. I will speak to the lettings team again this morning to ensure all of this is looked at. (James owner)
★★★★★ 5/5
GoogleI big thank you to James and everyone at Rice Chamberlains for all their work helping with our move. At every step of the way they went the extra mile to help move things along, advise us on what we needed to do and do everything in our best interests. And above all else, their communication throughout was excellent. I would recommend them highly.PositiveResponsiveness, Professionalism
Karl · 26 October 2021
Agent replied · 25 October 2024
Hi Karl! That’s really kind of you thank you. We wish you and your family all the very best for the future!
★★★★★ 5/5
GoogleRice Chamberlain were extremely professional and helpful from the first meeting. The virtual tour photos were excellent and the price was very competitive. Throughout the process communication was very clear and timely. They were also extremely helpful throughout the conveyancing process with advice and communication and we were very glad to have opted for them when this stage came along. I would unreservedly recommend them.PositiveProfessionalism
Michael · 26 October 2021
Agent replied · 25 October 2024
Thanks so much Michael that’s very kind and very much appreciated, thank you! Hope your move has gone well and we wish you all the best
★★★★★ 5/5
GoogleRice Chamberlain provided outstanding service from start to finish. Their valuation was honest and realistic, and they handled every stage viewings, offers, and completion with professionalism and care. I would highly recommend Rice Chamberlain to anyone buying or selling a property.
Marcus · 22 November 2025
Agent replied · 22 December 2025
Ah thanks so much Marcus. It’s been an absolute pleasure. Always great to deal with such great people
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