Trusted Agent profile · Birmingham

Rice Chamberlains Estate Agents Birmingham reviews

4.9

★★★★★ Excellent

247 reviews across 2 platforms

243 Mary Vale Road, Bournville, Birmingham, B30 1PN, B30 1PN

Rice Chamberlains Estate Agents's office in Birmingham, at 243 Mary Vale Road, is rated 4.9 out of 5 across 247 reviews on two platforms, including 168 Google reviews rated 4.9.

Google logo

4.9 / 5

168

Reviews on Google

This office

Facebook logo

4.9 / 5

79

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Facebook

Sarah and her team were great from the start to finish of our sale, helping to iron out problems and always keeping me updated. Would highly recommend!

Sophie · 15 September 2025

Agent replied · 22 October 2025

Thank you so much Sophie 😊

5/5

Google

I'm extremely grateful for Rice Chamberlains assistance in selling my property. Despite the difficulties experienced during the sale, Rice and specifically Aimee were instrumental in completing the sale. Aimee went above and beyond, liaising with all parties, chasing solicitors and kept myself and the buyer informed of progress throughout. Can't thank them enough.

Anton · 21 October 2024

Agent replied · 25 October 2024

Thanks so much Anton 😊 it’s been a pleasure and glad we got there in the end. …

5/5

Google

I use Rice Chamberlains Bournville office for all Real Estate advice including Lettings/renting of my flat in Harborne. Special thanks to Maisy Smith for consistently prompt action & response when an issue comes up! As I am not living in the Birmingham area this is vitally important to both the tenants & myself. Thanks Maisy !

Bill · 26 August 2024

Agent replied · 25 October 2024

Thanks so much Bill. It’s always a pleasure to deal with you ☺️

5/5

Google

We recently sold and bought with Rice Chamberlain and were really happy with the service we received. We found everyone we dealt with to be considerate, friendly and efficient. It really felt like the team took the time to consider our requirements and help us with our house search, which we are very grateful for. Thanks James, Matt, Aimee and Karen!

Hannah · 28 April 2024

Agent replied · 25 October 2024

Ah thanks so much Hannah. It was an absolute pleasure and hope you guys are really happy on your new home ☺️

5/5

Google

Rice Chamberlains have been wonderful to deal with throughout the process of selling my mom’s house after 30+ years of living there. James was really positive in our initial meeting and could see the potential of the house from the beginning. Stuart & Matt were really helpful, especially as we don’t live in brum now so couldn’t visit often. They looked after the whole sale. It was a really easy experience and I would recommend Rice Chamberlains to anyone without hesitation.

Maggie · 26 October 2022

Agent replied · 25 October 2024

Hi Maggie. That’s so very kind of you, thank you. It’s been a pleasure to act for you and the family and we wish all the very best for the future. Take care

5/5

Google

We engaged Rice Chamberlain in Bournville to market our house in early 2022, this being the second time we have used them as we are serial movers! We were originally unsure about an agent conducting our viewings, but they did an extremely good job and the house was sold quite quickly. These days the conveyancing system is very long winded, and throughout the whole process James and his team went out of their way to keep us fully informed. Often we were gaining more information from them than from the solicitors. We would highly recommend Rice Chamberlain for their marketing, customer service, attention to detail and the friendliness of their staff, all of which make them stand out above others we have used in the past.

Stravinsky · 26 October 2022

Agent replied · 25 October 2024

Thank you so much guys that’s lovely to hear! 😊😊 …

5/5

Google

We hired Rice Chamberlains to sell our house after considering several other estate agents, we were very impressed by their professionalism, honesty and friendly approach. No hard sell, no unrealistic overpromising and nothing felt "sales-y" or impersonal. James and his team did a fantastic job photographing our home for sale (including a virtual tour) and throughout the process we were kept informed and aware of all aspects, including viewings, offers and negotiations. Service was always quick and efficient and James, Matthew and Stuart were all really helpful with any questions we had, as well advising on our onward purchase too. We were looking for an estate agent who'd treat us like adults and communicate with us openly and supportively and this is exactly what we found with Rice Chamberlains, would use them again next time we sell.

Matt · 26 October 2022

Agent replied · 25 October 2024

Hi Matt and Maddie. Thank you so much for your lovely words, it means a great deal. Anything we can help just let us know

5/5

Google

Huge thanks to Rice Chamberlains, and Aimee in particular, for providing an excellent service in the purchase of our dream home. Aimee was proactive at every stage in the process and kept us updated throughout, helping to ensure that the sale went through smoothly despite a few hiccups further up the chain at the start! Thanks again guys, we really appreciate it.

E · 30 December 2023

Agent replied · 25 October 2024

Hi Emily! Thank you so much for your wonderful review. We hope you're really happy in your beautiful new home :-)

5/5

Google

What can we say. Excellent company who are a pleasure to deal with. From the initial meeting with James who set our concerns at rest and knew the market so well, to Aimee who was professional to a tee with viewings, negotiations and dealt with our long and arduous move with many twists and turns professionally and proactively. Felt like they were only ones on our side after having issues with one particularly awful upper chain that eventually collapsed due to unscrupulous behaviour on exchange date. Happily this subsequent sale they managed expertly has gone so smoothly . We wish them every success and wouldn’t hesitate to recommend them!

Liz · 18 April 2025

Agent replied · 23 May 2025

Thank you so much Liz! It was an absolute pleasure and we’re so pleased it got there in the end. We still can’t quite believe the mess of the first sale and those people you were buying off! All the very best 💙 …

5/5

Google

Huge thanks to Aimee and the team at Rice Chamberlain for making our move such an easy experience. I’d highly recommend Rice Chamberlain!

Alistair · 10 July 2025

Agent replied · 8 September 2025

Thanks so much Alistair 😊 …

5/5

Google

We could not have asked for better agents in managing the sale of our house, even though it ended up taking 10 months from start to finish due to the chain. From the very beginning, right up until completion, James and the team worked amazingly. James was really honest, knowledgeable and communicated efficiently throughout. I wouldn't hesitate in recommending them to anyone selling their property. Thank you so much James and Matt for everything

Emma · 26 October 2022

Agent replied · 25 October 2024

Thanks so much Emma and all the very best for the future!

5/5

Google

I cannot thank James and his team enough for all of their help and support during the sale and purchase process. I have used other local agents previously but would never now use anyone else following the exceptional service they provided. From start to finish they were extremely professional yet very friendly and approachable. The service was excellent value and they made a very stressful period manageable. They went above and beyond to ensure the chain did not collapse and completion happened prior to Christmas. I cannot recommend them enough. Thanks again to the whole team.PositiveResponsiveness, Quality, Professionalism, Value

Liz · 26 October 2021

Agent replied · 25 October 2024

Lizzie! So lovely to hear from you and thank you so much for your lovely review! It was a bit of a drama wasn’t it! So glad all went though and hope its going well in your news home 😊 all the very best …

5/5

Google

In a time when service providers generally have a thousand and one reasons why things are slow or can’t be done, James and his Bournville team went above and beyond to make the process as easy and stress free as possible. Time was taken to listen and understand requirements, offer advice and keep things generally moving along and as a result we sold s.t.c. within a week of going to market. The end to end process was conducted with high degree of professionalism, efficiency, courtesy and humour that I think places Rice Chamberlain’s as the ‘go-to’ agents in the area. Thank You!

Ade · 26 October 2021

Agent replied · 25 October 2024

Hi Adrian. Thank you so much for your lovely review, it’s been a pleasure to deal with you and we wish you and Ellie all the very best. I’d say having a sense humour goes along way! Appreciate the laughs along the way!

5/5

Google

James and his team marketed our house during lockdown. From the very beginning, they were professional, communicative and so very helpful. Nothing was too much trouble and James went above and beyond to chase all parties and keep us informed throughout. Despite the difficulties that lockdown posed, James and his team worked tirelessly behind the scenes to make our move as seamless and stress free as we could have hoped. We couldn’t have done it without you. Thank you for everything. Abby & FamilyPositiveResponsiveness, Quality, Professionalism, Value

Abby · 26 October 2021

Agent replied · 25 October 2024

Abby thank you so much! It’s been a pleasure and so happy to see you (eventually!) in your fab new home!

5/5

Google

Five stars for James and his team at the Bournville office. From the initial contact, the (many) property viewings with Barry, to the moment we collected the keys to our new home - the service we received was fantastic. James invests in his customers, working hard for you -sometimes out of hours- to resolve any issues and to keep the whole process on track. Friendly, efficient and thoughtful. Lovely to do business with you all, we wish you every success for the future. Thank you again.

Deana · 26 October 2021

Agent replied · 25 October 2024

Thank you so much guys, what a lovely review to receive. We hope you’ll be very happy in your new hone. James & all the team

5/5

Google

I recently purchased a property through Rice Chanberlains, Bournville and the team were nothing short of amazing... their ethos is typical of a passionate, well-established, independent business, which invests in its staff and resources. There were a few unexpected hurdles along the way, however nothing was too much trouble for them. I was particularly impressed with their perseverance and team spirit.. which really made them stand out from their competitors, who I had previously encountered. Huge credit to this team and especially Matt. They deserve every success - keep on doing what you do and thank you!PositiveProfessionalism

SD · 26 October 2021

Agent replied · 25 October 2024

Dear Senka thank you so much for your wonderful review, we are truly touched, that’s very kind and so pleased you were so happy with everything. We can’t wait to see the house once you’ve done all the work you have planned. All the very best

5/5

Google

The team at Rice Chamberlain provided outstanding service both for renting my property and its subsequent sale. The tenants proved to be difficult by refusing to vacate the house at the end of their contract but Abigail and Hannah dealt with the matter professionally and successfully by getting them to eventually leave and organising the repair of the damage incurred by them. James was exemplary in selling the house under the difficult circumstances of Covid 19 lockdown restrictions. In spite of these he obtained a good price and was proactive in pushing the sale through. I was particularly impressed by his efforts to keep me continually updated during the process, and especially his dogged determination in chasing the solicitors, both mine and the buyer's, to keep the sale progressing to completion. I thoroughly recommend Rice Chamberlains as a first class estate agent.PositiveResponsiveness, Quality, Professionalism, Value

Michael · 26 October 2021

Agent replied · 25 October 2024

Dear Mike thank you so much for your wonderful and very kind review. It was a long road but so glad we got there in the end! All the very best for the future!

5/5

Google

I cannot praise James enough! My husband and I really liked dealing with James , such an honest, reliable and professional man. He always kept us in the loop with everything regarding the sale of our house. Within the first week before the for sale sign was up he and his team had it sold! Lockdown never held them back James was working throughout guiding us giving us his time and knowledge. Even on his holiday with his family he got in touch with us to inform us of changes! We have told all our family and friends how fantastic they are. We have another property we are going to be selling and already asked James as we could not ask for a more fabulous team to do it. Honestly we listened to many other companies but met James and within 10 minutes we felt safe in his hands. Honestly if you want a team to be honest, efficient , really nice and dont want to have hassle, go to James and the Rice Chamberlain team give them the keys to the property and relax.... They have it all in hand ! Thank you so much!!! Camilla and Colin Pearce.PositiveResponsiveness, Quality, Professionalism, Value

Camilla · 26 October 2021

Agent replied · 25 October 2024

Camilla thank you so much, what an incredibly lovely review. We are very touched. Thank you again

5/5

Google

James & the team at Rice Chamberlain provided us with an excellent service. They are all really friendly but professional. Unfortunately our first sale fell through right before we were due to exchange, we had handed in our notices in on our jobs, had nowhere to live in Wales & the house was packed up. Devastating, but James was there to pick us up & put us back together again and they sold our home again within days which thankfully completed. We would definitely use them again (if they opened a branch in Wales!) Diolch yn fawr.PositiveResponsiveness, Quality, Professionalism, Value

Lorraine · 26 October 2021

Agent replied · 25 October 2024

Hi Lorraine! Thank you so much for your lovely review, so pleased we got there in the end! All the very best in your new home for your first Christmas!

5/5

Google

I don't really know how to do justice to Rice Chamberlains' fantastic customer service, knowledge and kindness they have shown us during the sale of our home. One thing I do know is that if you are considering selling a property in the area, Rice Chamberlains are 100% the Estate Agent you should use. It was a bumpy road for us, but the whole team, James, Matt and Barry, were amazing. They kept us informed and updated on everything that was going on, they showed excellent customer service and the highest commitment to selling our property and doing what was best for us. James ensured that our property stayed ahead of the game and that it was positioned correctly by conducting amazing marketing images and videos so potential buyers could see the full potential of our property. We cannot thank the whole Bournville team enough. And, on top of all of this, they are lovely people too! Thank you Team Bournville! Jodie and Ian

Jodie · 26 October 2021

Agent replied · 25 October 2024

Wow both. We’re so touched, what kind words, thank you so much. We wish you all the very best. It’s lovely to to deal with lovely people and we’re so glad you got your move!

5/5

Google

We originally chose to sell our property with Rice chamberlain over other competitors in the area as our family have always used them as their estate agents. We also purchased our first property previously with them so we knew they were a reliable agency. We can’t thank them enough. We were in a long chain for this current house purchase and throughout the process James and the team were on hand with their advice and professionalism, even more so towards the end of completion. We wouldn’t hesitate to recommend them or use them again. Thankyou so much for helping us to get our forever family home :)PositiveResponsiveness, Quality, Professionalism

Our · 26 October 2021

Agent replied · 25 October 2024

Thanks so much Lizzie it’s been a pleasure and so happy you guys got into your lovely forever home 😊😊 all the very best …

5/5

Google

A big thank you to James, Matt, Barry and Karen for all their help and support in selling our home in Bournville earlier in the year. I can safely say that without their perseverance and patience we wouldn't have completed on our sale before the June stamp duty deadline. From start to finish the whole Chamberlains team were professional and friendly. They went above and beyond on numerous occasions throughout the process and were a pleasure to work with. I would have no hesitation in recommending Chamberlains if you plan to sell a house in the Bournville area anytime soon. All the best

Jim · 26 October 2021

Agent replied · 25 October 2024

Hi Jim that is so very kind of you thank you! Hope you guys are settling in well to your new home!

5/5

Google

From the sale of our house to the purchase of our new house, James and the team were brilliant throughout the whole process. We had a quick sale on our house and the team had the perfect house in mind for us which we ended up buying. Rice kept us informed throughout our sale/purchase and nothing was too much trouble for them. We'll certainly be recommending them to our friends and family. Special thanks to Matt & Barry who looked after us during the process. Especially Matt who we felt really understood what we were looking for in a house and was brilliant at finding out what was going on in the chain when all other avenues had gone quiet. Great investigation work Matt! Thanks Rice, we love our new home!

Josh · 26 October 2021

Agent replied · 25 October 2024

Hi Josh! Thanks so much and really pleased to hear you’re really happy in your new home. It was a pleasure dealing with you guys and we hope to see you around!

5/5

Google

Aimee, Matt, James and the team at Rice Chamberlains Bournville were absolutely first class. After seeing a few houses with them, we knew we needed them to sell our house. Very professional, friendly, relaxed and helpful the whole way! Highly recommend their service! Thanks once again!

James · 27 July 2024

Agent replied · 25 October 2024

Thank you so much James. It’s been an absolute pleasure. All the very best in your lovely new home.

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