Trusted Agent profile Β· Birmingham

Rice Chamberlains Estate Agents Birmingham reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

264 reviews across 2 platforms

243 Mary Vale Road, Bournville, Birmingham, B30 1PN, B30 1PN

Rice Chamberlains Estate Agents's office in Birmingham, at 243 Mary Vale Road, is rated 4.9 out of 5 across 264 reviews on two platforms, including 185 Google reviews rated 4.8.

Google logo

4.8 / 5

185

Reviews on Google

This office

Facebook logo

4.9 / 5

79

Reviews on Facebook

Business-wide

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Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

We chose Rice Chamberlain as we felt they gave us an honest assessment on value and likely success when we wanted to put our house on the market. They arranged a good number of viewings and we quickly agreed a sale. THEN the pandemic hit!!! It was a trying time for everyone involved but we had regular contact with James (and despite the difficulties of managing his business through these difficult times) we received excellent service and would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Brian Β· 26 October 2020

Agent replied Β· 25 October 2024

Thank you so much Brian 😊 …

5/5

Google

Really friendly, approachable and communicative. Great service.

Niki Β· 11 October 2025

Agent replied Β· 11 October 2026

Thanks so much Nicky πŸ™‚πŸ™‚πŸ‘πŸ’™ …

5/5

Google

I was a buyer from Rice Chamberlain. My partner and I got our offer accepted on one of their properties just before Christmas 2018. Unfortunately, I had two sales fall through on my own property, which I needed to sell to purchase through Rice Chamberlain. Although I am not their client, they couldn't have been more professional or empathetic towards me, so I guess their service to the vendor would have been even better. All of the team are on the ball, all knew who I was when called and/or was able to find out what I needed to know. James in particular always provided us with great professional, friendly service, and was always calling me for updates etc. If I need to sell, I'll definitely be approaching them and if I need to purchase again, Ill be glad if it's through them as an agent. Thankyou to everyone there who helped during the most stressful 8 months of our life!

Old Β· 27 October 2019

Agent replied Β· 25 October 2024

Thanks so much Melissa and again we're sorry about all the issues you had once you had moved in :-( I hope all is ok now though!

5/5

Google

I was really pleased with the help and support I got from the Rice Chamberlains team in selling my house. From credible advice on pricing and marketing, to the care the agents took in tidying up before and after showing people around, to keeping me in the loop on re-visits and offers. When things got a little complicated, I was able to call on their network of surveyors and specialists to get work done quickly. As I was working overseas, it mattered a lot to me that I could have frank, intelligent conversations and that the whole team was always responsive, reliable and great to deal with, whether by phone, email or in person during my brief monthly visits. The team truly earned their commission on this sale and I'm pleased to recommend them.

Garret Β· 27 October 2019

Agent replied Β· 25 October 2024

Thanks so much Garret! :-)

1/5

Google

Had to call as sale notice attached to road sign out side my property and asked for it to be removed this is against bylaws, said they would speak to sign company to remove and not done!!!!Annoying as they are complicit in breaking the law

Alan Β· 29 March 2024

Agent replied Β· 25 October 2024

Hello Alan. Would this be St Nicolas gardens you’re talking about? I actually removed the board myself last week. Can you confirm please? It was also a case we ordered the board online to be removed as we use a board franchise firm that many agents use. I understand the chap was away for a couple of days as it was half term. I live nearby and it would appear someone had taken the board down themselves and left it on the floor outside a nearby house. Hence when driving by I stopped and collected. My name is James. I am one of the owners. Please feel free to call and discuss. You are of course correct. The board should not have put there in the first place.

5/5

Google

Excellent team and personal approach to customers. I like the fact that I was speaking to the same people each time who actually cared about finishing the sale for me. Unlike other companies where you get forwarded to a central team that covers the whole of the UK or so. Recommended !

Mohamed Β· 26 October 2023

Agent replied Β· 25 October 2024

Thanks so much Mohamed. It was a pleasure

5/5

Google

I have recently started renting through the team here and very happy with the service. The whole process of sign up was quick and straight forward with detailed information provided and a helpful online portal. Communication has been very good and I would describe them as responsive and helpful.

Jamal Β· 30 December 2023

Agent replied Β· 25 October 2024

Hi Jamal, that's very kind thank you! We hope your stay goes well and anything you need just let us know

5/5

Facebook

Best decision when selling the Family home was to go with Rice Chamberlains. Ashley , Sarah & the team looked after us , First Class with excellent professional friendly service . They achieved the best selling price and looked after the next purchase and ensured everything went stress free & smoothly. When selling or buying your biggest asset you need an estate agent you can rely on and trust . I cant recommend them highly enough. Ashley , Sarah & Team BπŸ™‚ig Thankyou for helping with selling the Family home and helping me find and get my new home....

Tom Β· 28 January 2019

Agent replied Β· 22 February 2025

Hi Tom - thank you so much! It was a pleasure dealing with you and the family. So glad all went well. Thank you again for your kind words. 😊😊

5/5

Google

Had Rice over to appraise our apartment. Very professional, efficient & responded with all of our requests & enquiries. Would highly recommend the team at Rice Estate Agents for sales & rentals.

Apartment Β· 11 October 2024

Agent replied Β· 25 October 2024

Thanks so much!!

5/5

Google

Rice Chamberlain recently sold our house in Bournville and I would like to recommend their sales team, in particular, James Llewellyn. In our initial discussions we received an accurate valuation and an effective sales strategy. We were happy with the final price we received. The sales process was interrupted by the Covid-19 lockdown, but James continued to be encouraging and helpful throughout this difficult period. Many thanks from two happy customers!PositiveResponsiveness, Quality, Professionalism, Value

J Β· 26 October 2020

Agent replied Β· 25 October 2024

Thanks so much Janet. It’s been a pleasure dealing with you all these years both on rentals and now sales 😊 wish you all the very best for the future …

5/5

Google

The Rice Chamberlains team led by James provided a personal service from the start. They were knowledgeable about the location and provided great guidance throughout the sales process. Karen updated us with appointment details, Barry provided feedback in a timely manner and James pulled it all together suggesting the way forward. Couldn't fault their professionalism and would thoroughly recommend them . A big thank you to all at the firm.PositiveResponsiveness, Quality, Professionalism, Value

Terry Β· 26 October 2020

Agent replied Β· 25 October 2024

Thank you so much Terry. We wish you all the very best for the future :-)

5/5

Facebook

I want to say thank you very much to Sarah and Ashley for their continued professional support over the lengthy (and at times traumatic) saga of the sale of my property - and for never giving up. After my initial sale fell through, they continued to work hard on marketing the property, encouraging viewings and securing the successful sale. I highly recommend Rice Chamberlains to anyone looking for a reliable, supportive and determined Estate Agent.

Anna Β· 16 March 2020

Agent replied Β· 22 February 2025

Thank you so much Anna that means the world to us 😊😊

5/5

Google

Speaking as a buyer. Rice have been, without hesitation the best of all estate agents we have dealt with. The staff are helpful and friendly and really seem to try to get an idea of what their clients are looking for. They offer flexible viewing times, and have been on hand to offer honest advice whilst maintaining a professional responsibility toward their vendors. Based on this excellent personal service as a buyer, I wouldn't hesitate to choose Rice if I was selling a property in the area.

Aaron Β· 28 October 2014

Agent replied Β· 25 October 2024

Thanks so much Aaron

5/5

Google

Rice Chamberlains made purchasing our first home easy. They responded quickly to questions about the property, facilitated communication between ourselves and the seller, and provided us with regular updates on the progress of the chain. We found James to be reassuring, professional and timely in his responses to all our queries and would highly recommend purchasing a property through Rice Chamberlains - Alex & Joe

Alexandra Β· 26 October 2020

Agent replied Β· 25 October 2024

Thanks so much Alexandra. You were a pleasure to deal with and we wish you all the best in your new home :-)

5/5

Google

Hassan at rice chamberlains was very helpful with the move and extremely quick with replying. Very professional and good! Would highly recommend!

Shabs Β· 11 October 2024

Agent replied Β· 25 October 2024

Thanks so much Shabs! πŸ˜€ …

5/5

Google

A great company to deal with. Friendly, understanding, competent and ethical. I always felt that they had my best interests at heart. They delivered what they agreed and managed the sale process with integrity. I can't recommend them highly enough.

Duncan Β· 26 October 2023

Agent replied Β· 25 October 2024

Hi Duncan. That’s so kind. Thank you. We wish all the very best. It’s been a pleasure dealing with you all these years and all the best in your new venture

5/5

Google

James and all the team at Rice were absolutely brilliant throughout the whole process of selling our house. They gave us great advice and managed the viewings in a very professional manner, causing minimal disturbance to our life, always kept us informed of progress and were always happy to help.

Joana Β· 26 October 2022

Agent replied Β· 25 October 2024

Thanks so much Joana that’s very kind. It’s was such a fab house it was a pleasure! All the best to you guys!

5/5

Google

The team at Rice Chamberlain handled our sale professionally, personally and were a huge help to us during the difficult and stressful process of moving home. We would highly recommend the team at Rice Chamberlain... Great people - responsive, honest, trustworthy and good, decent people. They have restored my faith in estate agents!PositiveResponsiveness, Quality, Professionalism, Value

David Β· 26 October 2021

Agent replied Β· 25 October 2024

Hi David! Thank you so much. It’s been a pleasure to deal with you and Esther and hope your move went well and we wish you all the best in the future 😊 …

5/5

Google

James, Stuart and Matt are brilliant. They sold our house within a week for a great price, with lots of hard work ensuring the communication in chain was maintained. We felt we were with a safe pair of hands and wouldn’t hesitate to use them again.

Rosie Β· 26 October 2022

Agent replied Β· 25 October 2024

Hi Rosie thanks so much for your very kind review. It’s been a pleasure to act for you guys and we wish you all the very best for the future.

5/5

Facebook

Having tried for 3 years to buy my first house. I eventually ended up going for one that was being sold by Rice Chamberlain. Sarah and Ashley were fantastic and constantly called and checked in over the whole process. If I eventually sell, I’ll go through them.

Joshua Β· 10 November 2017

5/5

Google

Rice Chamberlain did an excellent job of selling our house. They soon got lots of interest and held well-organised "viewing days". They negotiated with buyers on our behalf and dealt with all the buyers' queries very well. I would use them again and can strongly recommend them. Good value too.PositiveResponsiveness, Quality, Professionalism

Phil Β· 26 October 2021

Agent replied Β· 25 October 2024

Dear Phil and Nikki thank you so much for your wonderful review. It was a pleasure dealing with you and we wish you all the very best for the future.

5/5

Google

Fantastic service from Rice Chamberlains. James really understands the local housing market and Barry and Matt did a fantastic job of showing viewers around in these difficult Covid times. I would highly recommend Rice Chamberlains and want to thank the team for being so professional, reliable and responsive.PositiveResponsiveness, Quality, Professionalism, Value

Louise Β· 26 October 2021

Agent replied Β· 25 October 2024

Hi Louise! Thank you so much! Means the world to us. Hope your move to sunny Wales in going well

5/5

Google

Hassan and Joe have been amazing. They helped us secure a rental property at very short notice . Professional, efficient and excellent communication throughout the process.

B Β· 30 December 2023

Agent replied Β· 25 October 2024

Thanks so much!

5/5

Google

I really do appreciate Hassan for making it easy getting my apartment and settling down on time. Am really happy with the way he handles everything thanks.

Ayobami Β· 30 November 2023

Agent replied Β· 25 October 2024

Hi Ayobami. Thank you so much for your kind words!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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