Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 2/5
TrustpilotAn advertisers dream, a users nightmare!!
It’s got to the point now where I post but very rarely actually look at other people’s work on instagram due to the unbelievable amount of advertising. During some times of the day I consistently get an advert every 4th post. At other times of the day it can be every 6th post. It seems to me instagram is becoming exactly like Facebook....just a platform to bombard you with repetitive, irrelevant adverts. It’s no fun at all any more!!!
Renny · 7 August 2018
★★★★★ 3/5
TrustpilotInstagram
The decor is effortlessly chic, with rustic wooden tables, plush couches, and twinkling fairy lights adding to the charm. It's the perfect place to catch up with friends, cozy up with a book, or simply unwind after a long day.
Siddhartha · 11 May 2024
★★★★★ 1/5
TrustpilotNO SUPPORT - HACKED ACCOUNT
My account and the mail box associated with it were hacked, and the instructions they have on their help page don't correspond to the screen you see at all! There's also no way to contact them to reassign the account back to me! I just have to accept that a stranger is pretending to be me/has access to my messages and information after trying to contact them all day!!!
Mar · 7 October 2021
★★★★★ 1/5
TrustpilotI responded to someone that has the…
I responded to someone that has the same illness with me on how to meet up as a group to encourage each other and my account was blocked without giving me a reason.
Nwangozi · 11 September 2024
★★★★★ 1/5
TrustpilotRUN BY ZIONISTS
RUN BY ZIONISTS! EVERY OTHER DAY THEY SHADOW BAN ME FOR SUPPORTING PALESTINE, THEN FILL MY FEED WITH TERRORIST ISREHELL PROPAGANDA! THEY DELETE MY LIKES, AND BLOCK MY COMMENTS. F THE BOTS AND WORKERS WHO ARE SUPPORTING THIS GENOCIDE, SICK PEOPLE, BRAIN DAMAGED COMPANY RUN BY ZIONISTS
24 · 16 December 2023
★★★★★ 1/5
TrustpilotWorst customer service
So they removed my review saying that this social media service is terrible due to the lack of customer service/tech support because they said that saying that about Instagram goes against their guidelines. Here I am again, Instagram sucks ever since they got rid of any sort of real tech support/Customer service. I know I’m not the only one who feels this way, and I really hope TrustPilot stops trying to cover for Instagram.
Mackenzie · 20 August 2020
★★★★★ 1/5
TrustpilotI have been locked out of my account…
I have been locked out of my account for over a week. No response to support email. Help page is a joke. Keep getting error messages.
Erin · 24 December 2024
★★★★★ 1/5
Trustpilotinstagram/Facebook account closed
My account opened by Facebook was gone when my facebook account was closed. and no matter what I do, my accounts have not been opened.
Serkan · 22 November 2020
★★★★★ 1/5
TrustpilotMeta have no clue what they are doing
Meta have no clue what they are doing. Maybe Zuckerberg shouldn't have spent all his money on a glorified video game so he could pay for actual professionals. I already abandoned Facebook because the cancer keeps increasing and the usefulness keeps declining. It won't be long before I find an alternative to IG as well.
Firstname · 15 May 2023
★★★★★ 1/5
TrustpilotI'm so done with this app..
I'm so done with this app... Like whenever I post something in story.. Bot account immediately watch anonymously way.. Not only that, the new update is also annoying ( Suggested for you sudden appear in search).. I'm still trying to figure on how to get rid of this...
Phuong · 15 November 2023
★★★★★ 1/5
TrustpilotThis mofos thought they can just…
This mofos thought they can just suspend my account for no reason other than to do a quick check up. Yh just like your quick suspension for no reason. Here's a negative review for no reason. Absolutely terrible company
Kayode · 17 May 2024
★★★★★ 1/5
TrustpilotWhat is the point of having features…
What is the point of having features that don't work? You can't hide posts you don't want to see for more than 5 minutes before they reappear. If Skynet ever becomes a thing I seriously hope they come for Meta and wipe it off the face of existence.
Chris · 6 November 2023
★★★★★ 1/5
TrustpilotWhere’s the service?
I like the app, but if there’s a problem noones Here to help. My girlfriends account is locked because they mean she don’t follow their rules. It was a story she posted and to open it again they tells she need to delete it, but she can’t, because it was a story..
Kasper · 25 July 2023
★★★★★ 1/5
TrustpilotInstagram is biased and trash
I report openly racist comments and then when I talk bad to a guy that YOU ALLOWED IN YOUR COMMUNITY STANDARDS TO SPREAD HATE, I GET BANNED FOR CALLING HIM TRASH? Liberal company and horrible people. A racist platform is all it is now.
G · 2 February 2024
★★★★★ 1/5
TrustpilotInstagram are hypocrite they post…
Instagram are hypocrite they post violence. nude. Racist sexual on the page the minute someone see and comment sensible they want to restrict them they need to read their policy or update there people comment are rude disgusting swearing cursing they allow it
Skyler · 18 February 2024
★★★★★ 1/5
TrustpilotTotally gone X fashion
Totally gone X fashion, with racists and fascists of every kind sporting hate supported by Meta Itself, censoring everything that's not far right or spreading conspiracy theories,scams and porn traffic.
Corrado · 10 October 2024
★★★★★ 1/5
TrustpilotIt used to be good, now it is pure trash
It used to be good, but now it is pushing too many ads that the photos you upload are practically non visible. I contacted Instagram and they said there is nothing they can do, which is pure BS. They are using our "Free" accounts to push ads for which they are paid. Not worth, no wonder so many people are dropping it. I am going to do it also and very soon.
Hector · 14 November 2020
★★★★★ 1/5
TrustpilotTerrible service, no customer support
Terrible service. Made an account, then can't log in or remove that account because there is no customer support. The help center is just a badly written loop of redirects.
Steven · 6 October 2024
★★★★★ 1/5
TrustpilotHACKED ACCOUNT NO CUSTOMER SERVICE
HACKED ACCOUNT NO CUSTOMER SERVICE. MY ACCOUNT WAS HACKED. I CONTACTED SUPPORT SENT EMEIL WITH PICTURE AND NOW 10 DAYS LATER STILL NO RESPONSE. HOW COULD A HUNDREDS OF BILLION DOLLAR COMPANY HAVE ZERO CUSTOMER SUPPORT? I GUESS EATS INTO THEIR PROFITS IF THEY BACK THEIR PRODUCT UP WITH CUSTOMER SERVICE WHICH MOST COMPANY AND PRODUCT HAVE. MY QUESTION? WHO ARE THE STUPID ONES? THEM OR US?
Eida · 2 November 2021
★★★★★ 1/5
TrustpilotFed up of all the privacy let-downs
Fed up of all the privacy let-downs. Facebook is a giant fail. No wonder the Instagram founder up and left.
Will · 1 September 2021
★★★★★ 1/5
TrustpilotGenuine
Bought goods twice from a site on instagram.I never received Just because they advertised on instagram does not mean they are genuine and honest Please be careful
Paul · 16 November 2024
★★★★★ 4/5
TrustpilotI really don’t understand why they had…
I really don’t understand why they had to make the new update, The new update on the app is the worst ive ever seen, why cant i see the old post and have to scroll through 30 videos of dumb things so able to press the button to see old posts, everything else is great apart from this.
James · 16 December 2022
★★★★★ 1/5
Trustpilot2 years account banned without reason
2 years account banned without reason, didn't post or comment anything offensive, didn't spam. Just like that, they didn't even send me an email about it.Asked me for a phone verification, did that then completely disabled. No way to contact customer support, their contact form is completely useless, i didn't get a reply and can't submit another one.Meta ruined Instagram.
BlOND · 29 September 2022
★★★★★ 1/5
Trustpilotwoooow i feel like i live in the old…
woooow i feel like i live in the old USSR my god i can't say any thing about Israel and its criminal wars in the middle east! As an American citizen i feel like we have government inside our government like the jewish Israeli lobby own the white house both chambers of congress the media own every company and as long as Israel own as well never be free.
Jamal · 29 May 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.