Trusted Agent profile · Birmingham

Purple Estates Birmingham reviews

1.5

★★★★★

1,838 reviews across 2 platforms

140 Gravelly Hill North, Birminham, B23 6BA, Birmingham, B23 6BA

Purple Estates's office in Birmingham, at 140 Gravelly Hill North, is rated 1.5 out of 5 across 1,838 reviews on two platforms, including 12 Google reviews rated 5.0.

Google logo

5.0 / 5

12

Reviews on Google

This office

Trustpilot logo

1,826

Reviews on Trustpilot

This office

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

1/5

Trustpilot

Instagram used to be a fun site

Instagram used to be a fun site. Originally it was a place to post your photos and like and comment on other people's photos. Every since facebook took over it's gone downhill. Facebook has no problem with having ads that are lies and ads from Russia because money talks but they have implemented rules on IG which you can find nowhere yet you are expected to follow and if they decide you have broken one of these unwritten rules they block you without telling you what rule(s) you may have broken or how long you are blocked and they give no response to your emails. They are no longer a fun site and instead have become power hungry money hungry capitalists.

M · 4 February 2020

1/5

Trustpilot

Worst customer service. Ever..

By far the worst customer support ever. Why you might ask?? Because it doesn't exist!! If you need any help recovering your account or have other issues on the site there is absolutely no chance of speaking with an actual human. And this is a big issue because you are able to purchase goods from the app, yet if you get scammed, lose money, or something else goes wrong with the transaction you have absolutely no way of reversing such transactions through instagram. And they will do absolutely nothing to help you out. Sickening to see one of the most profitable apps not pay any staff for email or telephone support. Absolutely horrendous!!!

Snurples · 4 February 2020

1/5

Trustpilot

Twice they have suspended my account…

Twice they have suspended my account all I did was try to follow certain people then Instagram blocked my account for review. That's absolute garbage when I did nothing wrong!

Scott · 28 December 2024

3/5

Trustpilot

HORRIBLE SUPPORT!

I have many Instagram accounts.. I got locked out of my main account a few years ago and i emailed support (Horrible support) I gave them all the info they needed to get me back in my account and they always say that its wrong and now when i try to contact them again they just ignore me. I sent them a email and few months ago and still have not go anything back.

Hunter · 6 August 2021

3/5

Trustpilot

IT NEEDS STREAKS LIKE TIKTOK AND…

IT NEEDS STREAKS LIKE TIKTOK AND SNAPCHAT DOES

Bryce · 18 September 2025

1/5

Trustpilot

For some buggy reason I am not allowed…

For some buggy reason I am not allowed to follow others on PC Instagram, YET I am recommended in following other channels... I can do it without issues on the mobile using the same account, so it's an issue on their end. If I had issues with my account they shouldn't allow me to follow others on the mobile app, as well!

Momchil · 15 February 2023

1/5

Trustpilot

Instagram is 0 with support and they…

Instagram is 0 with support and they are baning accounts for noting... and when you ask for help they dont wanna help you only ignore you

Aleksandar · 20 July 2021

2/5

Trustpilot

It's awful

Every time I try to use Instagram it's always kind of painful.They don't care at all about what people say to them. Disgusting customer service and many errors in the application.

Sander · 8 December 2024

2/5

Trustpilot

Becoming a joke

Becoming a joke. Not worth it anymore. Limiting my use is like non sense. They should at least warn you ahead where are you standing before them blocking you to limit your use on Instagram.

Ana · 9 October 2024

2/5

Trustpilot

Instagram is a Propaganda Machine

Instagram frequently censors information that they do not agree with. Calling people out for being racist or explaining the complexities of the economy seem to be too sensistive of topics for instagram and they will threaten you and sensor you until your beliefs align with theirs.

Dylan · 26 March 2024

1/5

Trustpilot

NO HOPE FOR THAT STUPID APP...

NO HOPE FOR THAT STUPID APP...I can't believe my account has been restricted once again... FOR NOTHING. This app always has a STUPID reason to turn you down... I never heard ONE legit reason to limit my ACC. This mediocre app is WORTHLESS for Small Biz Owners.DONT SPEND A PENNY ON ADS FOR PATHETIC FB/IG.. You deserve better; they don't.

Jaa_V_Phil · 8 April 2023

3/5

Trustpilot

Its not bad but...

Its not bad, but if i wanna see a meme i dont wanna see a pussy on that side... Pussys are not juicy at all... i wanna laugh not puke.. they have pornhub for that, please dont let them ruin everything! PLEASE!Thank you!

Amanda · 19 May 2024

1/5

Trustpilot

Everytime I go into Instagram I am ashamed

Everytime I go into Instagram I am reminded that the leaders of America will refuse to show us the real problems in this world. They will shove advertisements down our throats and celebrities in our faces that have Millions but refuse to stand up for our children. This app is the face of denial and lack of accountability in America.

Momma · 30 March 2023

1/5

Trustpilot

please stop companies with dreadful…

please stop companies with dreadful products from advertising on instagram. ie Pinewat , was informed I could easily return goods but when I ask for a return label I’m told message can’t be received I have lost money

Jane · 13 August 2024

1/5

Trustpilot

banned immediately with no reason

i got banned from using instagram immediately after creating the account. i posted nothing, i liked nothing, i have no confidence in it, i have deleted the app and will not use it again. total rubbish

Keith · 15 September 2024

1/5

Trustpilot

Allowing videos of murdering animals

I reported a video, and Apparently you don't deem the beheading of live animals against your community guidelines and don't feel that is classed as animal abuse. Awful and sick!!!!!!

Matthew · 16 December 2024

1/5

Trustpilot

Censorship heavy

Censorship heavy, recently flagged for using the word "fraud". It's a great site if you don't think to deeply, recite the popular narrative of the day or support the social degradation of society.

Meathooks · 1 November 2024

1/5

Trustpilot

Hacked and they don’t care. Don’t even want to give it star

Don’t even want to give instagram a star, but have to. My account has been hacked, the hackers have changed my email and password. Friends have been reporting it as hacked, and I have been emailing them to inform them to inform them of what has happened, and they still haven’t closed my account!!!

Kate · 15 September 2023

1/5

Trustpilot

No help or support

My account got hacked and there is no support at all in trying to reclaim it. Reported it every way i can following help suggestions but no replies and no help. I don't think they have any support staff!

Rob · 25 July 2024

1/5

Trustpilot

i wanna say sorry to bree that has…

i wanna say sorry to bree that has cancer from woodbridge nj when i tried to keep getting into a loving relationship with her back in middle school/high school

Tyquan · 29 December 2024

1/5

Trustpilot

DO NOT SHOP FROM INSTAGRAM APP

DO NOT SHOP FROM INSTAGRAM APP! MANY ADVERTISERS ARE SCAM AND GIVE YOU BOGUS TRACKING INFORMATION! THEY OFFER GREAT PRICING AND BOGUS TRACK NUMBER! Instagram doesn’t research company to verify if it is actually a store! Fading.comGrulines.comThese are recent ones I have found! Most are foreign countries either China or Eastern Europe! Don’t fall for CHEAP PRICES

Don · 17 June 2023

1/5

Trustpilot

Account hacked

The worst customer service i have ever received! My account was hacked. I verified my identity twice and i got acknowledgement of this. I still cant get into my account because two way authentication was turned on by the hacker. They emailed me saying they cant help me. I asked them to deactivate the account and now they are ignoring me. Its a complete joke!

Ann · 16 September 2022

1/5

Trustpilot

Reinstate your customer support.

Reinstate your customer support.It's not a new thing that scumbags hack other peoples accounts, you should be ready tto assist, in fact, it happens so often that it should be at 5 minute task for you "guys". But wait!There isn't any people hired to do this job. Just some defect AI that has a way below than 30% effectiveness.

Henrik · 16 April 2023

2/5

Trustpilot

Your a joke you allow to put up animals…

Your a joke you allow to put up animals in cages been slaughter but when you put up a comment about these people you get banned been banned like 10 times at this stage

Orla · 10 October 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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