5/5
TrustpilotVery professional set up responsive and…
Very professional set up responsive and did exactly what they said they were gonna do faultless.
Trusted Agent profile · Birmingham
Partridge Homes Birmingham reviews
★★★★★
239 reviews across 3 platforms
185 Church Road, Yardley, Birmingham, B25 8UR
Partridge Homes's office in Birmingham, at 185 Church Road, is rated 4.6 out of 5 across 239 reviews on three platforms, including 64 Google reviews rated 4.4.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI recently visited a few estate agents in the area to discuss the process of selling my property, and Partridge Homes stood out from the rest. I had the pleasure of speaking to Eve, who was extremely professional, friendly and knowledgeable. It would be my first time selling a property, so I had a lot of questions but she was incredibly patient. When the time comes to sell, I will definitely be choosing Partridge Homes.
5/5
TrustpilotPartridge homes was great
The experience I have had with Partridge Homes has been great! I was a first time buyer new to it all, they could not have been more helpful throughout my experience with them! I could not recommend them anymore.
Agent replied · 22 December 2024
Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!
5/5
GoogleI have been a tenant with them from Aug 2020 to Nov 2023 and with every issue you need to be solved they do it as quick as possible. They are the best renting agency and know their job more than expected, excellent customer service.
Agent replied · 21 June 2024
Thank you for your review Jimale it is very much appreciated. As a Family Run business we try to go the extra mile and it is so nice when our customers take the time to carry out these reviews. Thank you.
1/5
GooglePathetic excuse for a estate agents. Found a house on their website so rang up got told it wasn't available. When we mentioned it was on their website they told us they would call back. They never did. We had to call them. Suddenly the house was available. We arranged a viewing for a Saturday. The only time me and my partner could make as I work different shifts to my partner. We got there and waited for the viewing only to be told I have the wrong keys. I can't open the door. He then said I thought I had the wrong keys. So why not pick up the right keys? Are the keys not labelled? Do they have random keys just dotted about and it's pot luck. You have now lost a potential tenant
Agent replied · 21 June 2024
Hi Mark, we are obviously very disappointed with your comments in relation to the service you received. Following the phone call our office made to your partner, we did advise that the previous tenants had acted inappropriately and changed the locks. As you know since this incident you had applied for a property with Partridge Homes, hopefully you were more satisfied with the viewing and the service received. I can assure you we do not have keys dotted about, this incident was totally out of our control. Kind regards Paul Partridge
1/5
GoogleRecommend by relative so was expecting a professional service. Went with upfront payment that’s where we went wrong - went on market in January they lost interest by March. I spent most of my time ringing them and chasing supposed viewings -then to be told by Paul Partridge that I did choose the cheap and cheerful option- how insulting.- don’t call £800 cheap mayaswell of burnt it It’s now almost a year and not sold so they will soon get rid of me . I have had one feed back from them in this time - this is why I feel compelled to leave this poor review.
Agent replied · 21 June 2024
Good Morning Helen, Thank you for taking the time to provide this review, we are obviously very disappointed with the comments you have made. We marketed the property on the on-line only marketing package on 13th January 2017. On 8th February we had received an offer within £2,000 of the asking price which you declined. In our opinion this was a fair offer and the buyer was in a strong position to proceed. On 10th March we had one of our Vendors who we had sold his property and agreed with him to pay the asking price for your property, however this Gentleman suffered three heart attacks and unfortunately had to withdraw from his sale and purchase. We have advised you on several occasions that the fact the property has 58 years left on the lease does restrict the market as many lender will not lend to buyers with a low lease. On 12th May 17, we advised you to make enquiries to extend the lease to make the property more appealing and allow buyers to have a mortgage. We would then review the price of the property to incorporate an extended lease. In the meantime we arranged for new photos to be to give the property a fresh image on-line whilst you obtained details about the lease. On 30th June 17 you asked us to reduce the property by £50 and amend the description which we did for you. On 27th July 2017 you asked us to reduce the property by a further £900 which we did this again for you and requested details on the cost from the Freeholders to extend the lease. It was then confirmed that the Freeholders have advised the cost to extend the lease would be between £9,000 to £13,000. Our advice has been to look to extend the lease as at the moment the property is restricted to predominately cash buyers and we can then review the price to incorporate the extended lease. I have also advised you that we would be happy to rent the property for you on a short term basis whilst the lease extension goes through to ensure that you are receiving an income from the flat. We are more than happy to continue marketing the property at no extra cost for you after the 12 month marketing package expires, however we really do feel that you should look at extending the lease. We are sorry that you have felt the need to carry out a 1 star review on trustpilot and google, it has been our genuine desire to get your property sold and we will continue to do our best for you. Kind regards Paul Partridge
5/5
TrustpilotRecently rented a property through…
Recently rented a property through them. Can’t fault the service, from the initial viewing through the referencing process right up until we received the keys we were fully updated. Will be recommending them to all friends and family.
Agent replied · 22 December 2024
Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!
5/5
TrustpilotI partner with Partridge Homes and…
I partner with Partridge Homes and assist with any of their Land, Development and Auction enquiries. I have always found every member of the team to be helpful and supportive and customer focused. Long may this partnership continue.
Agent replied · 22 December 2024
Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!
1/5
TrustpilotPathetic excuse for a estate agents
Pathetic excuse for a estate agents. Found a house on their website so rang up got told it wasn't available. When we mentioned it was on their website they told us they would call back. They never did. We had to call them. Suddenly the house was available. We arranged a viewing for a Saturday. The only time me and my partner could make as I work different shifts to my partner. We got there and waited for the viewing only to be told I have the wrong keys. I can't open the door. He then said I thought I had the wrong keys. So why not pick up the right keys? Are the keys not labelled? Do they have random keys just dotted about and it's pot luck. You have now lost a potential tenant
Agent replied · 16 June 2024
Hi Mark, we are obviously very disappointed with your comments in relation to the service you received. Following the phone call our office made to your partner, we did advise that the previous tenants had acted inappropriately and changed the locks. As you know since this incident you had applied for a property with Partridge Homes, hopefully you were more satisfied with the viewing and the service received.I can assure you we do not have keys dotted about, this incident was totally out of our control. Kind regardsPaul Partridge
5/5
TrustpilotFantastic correspondence
Fantastic correspondence! Excellent service when onsite and great marketing and support packs
5/5
TrustpilotExcellent service all round!
My experience with Partridge homes is one of great service all round!
5/5
TrustpilotA professional estate agent business…
A professional estate agent business who listen to their clients.
5/5
GoogleFrom the start few years ago till now, partridge homes is not just an estate agent but like a family and friends. We have had a few properties that have been dealth with them, and we have to say they are the best around. If you want someone to look after you and give your property the best then these are the ones for you selling or buying or renting. 👌
5/5
GoogleI have been renting for 15 years and have used various letting agents. Partridge Homes are the first and only letting agents that have treated me as a tenant with respect. They are always very helpful and quick to deal with any issues at the property (there haven't been many). When i moved in there was a welcome pack with little gifts which i thought was a lovely touch. I have now been in the property for almost a year. House inspections do not feel intrustive and they are not too frequent as has been my experience previously. Staff are complimentary of my home and i have also met my landlord who was really nice too. I feel like the staff here care about you as a tenant, as opposed to being all about making money and cutting corners for the landlord, which i have unfortunately experienced with other local letting agents. Overall i am very pleased to be renting with Partridge Homes. Thankyou :)
5/5
GoogleJust a quick review to say thank you to the staff and directors at partridge homes. Having had to remove my house from the market for personal reasons they were very understanding despite the work they had done. Whilst on the market I received regular (daily) updates either by phone or email. Very impressed and sorry I had to take the house off the market. Will be back to you in the future. Thanks again
Agent replied · 21 June 2024
Good Afternoon Lee, thank you very much for taking the time to review our business. We are pleased that you were happy with the service and you know where we are in the future. Kind regards Paul Partridge
5/5
TrustpilotThank you to Partridge Homes lettings…
Thank you to Partridge Homes lettings for finding a tenant and managing a property for me. As a first time landlord (by default) it was very difficult for me to leave my own home in the hands of a company whilst I am working out of the area for the next few years. 10 months in and the service has been great, rent on time and detailed inspections with photos are sent every few months.
Agent replied · 16 June 2024
Thank you so much for taking the time to carry out this review, it is very much appreciated.Kind regardsThe Team at Partridge Homes0121 745 2225 / 0121 742 0404
5/5
YellHard Working, Professional & Caring Agent
Thank you to Kevin, Charlotte and the rest of the helpful staff at Partridge Homes. Your service and the way you go about your business is fantastic, I would recommend to anybody looking for a hard working, professional and caring Agent. I will be in for the £10 for doing this review for you hahaha, joking aside thank you again!
5/5
GoogleCouldn't praise Partridge Homes enough! I have been a customer of theirs for five years now and they have always been a very professional, friendly and efficient team to deal with. They recently found me a new tenant within a few days of them advertising it and it was all dealt with very quickly and efficiently. I would highly recommend!
Agent replied · 21 June 2024
Thank you for your review Rob it is very much appreciated. As a Family Run business we try to go the extra mile and it is so nice when our customers take the time to carry out these reviews. Thank you.
5/5
TrustpilotAmazing people
Amazing people, amazing service. Nothing is too much trouble.
5/5
TrustpilotFabulous service from Partridge Homes
Fabulous service from Partridge Homes. Calum always kept us updated through out the sale of our house, which he sold very quickly. A very easy process with Partridge Homes, would recommend to anyone.
Agent replied · 22 December 2024
Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!
5/5
TrustpilotGreat team great experience
Great team great experience. Thank you partridge homes
5/5
TrustpilotFantastic service, switched from another Agent
Fantastic service, as a Landlord I used an Letting Agent in Shirley for 10 years who recently sold to another Agent. Your service has been brilliant and I am glad I made the switch. A special thank you to Paul
5/5
TrustpilotCalum came round to value my property…
Calum came round to value my property the day after I got in touch, much quicker than any other agents. Calum has continued to provide great service by keeping me updated
Agent replied · 22 December 2024
Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!
5/5
TrustpilotThe local touch
Have used for renting and selling properties.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Partridge Homes Birmingham
How many reviews does Partridge Homes Birmingham have?
Partridge Homes's Birmingham office has 239 reviews across three platforms: 64 on Google, 33 on Yell, 142 on Trustpilot (across the whole business).
What is Partridge Homes Birmingham's rating?
Partridge Homes Birmingham is rated 4.6 out of 5 across all 239 reviews, and 4.4 out of 5 on Google from 64 reviews.
Where is Partridge Homes's Birmingham office?
Partridge Homes Birmingham, 185 Church Road, Yardley, Birmingham, B25 8UR.
