Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI can highly recommend Partridge Homes …
I can highly recommend Partridge Homes both as a lettings agent and estate agent. After what turned out to be a lengthy sale due to solicitors and land registry issue's, Partridge Homes proved to be a reliable honest and helpful agent. I look forward to doing further business with them in the near future.Daren Underwood
Daren · 12 January 2018
Agent replied · 16 June 2024
Hi Daren, thank you so much for taking the time to review the service we provided both as your Letting Agent and then Selling the Property on your behalf.We look forward to hearing from you in due course. Kind regardsPaul Partridge
★★★★★ 5/5
TrustpilotAmazing service
Amazing service, staff were so lovely and helpful. Definitely recommend using them
Jess · 16 June 2024
Agent replied · 22 December 2024
Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!
★★★★★ 1/5
YellSTAY AWAY
Absolutely appalling . your tenant can damage your house, redecorate , introduce animals , wreck interiors and Partridges will not notice, will not notify you and will NOT help you after. Inspections done by blind and demented people and office does NOT return your calls, But surprise surprise management fees always taken on time. you pay for insurance and somehow not purchased. As a landlord you are screwed. They will push people on benefits, CCJ etc just to get their fees, what happens after its not their problem anymore. Do not make a mistake and going with them.
ArekD-1 · 17 September 2020
★★★★★ 5/5
TrustpilotAlways on Top of Things
Bought a 2 bed house and they were the estate agent of the property. Great service received from staff especially from Paul. He had been always on top of the situation and had really tried his best to put/reconcile different parties together to speed up the process. I would highly recommend Partridge Homes.
Fernando · 11 January 2018
Agent replied · 16 June 2024
Hi Andy, thank you for taking the time to carry out this review of the service you received. We are pleased that you were happy with Partridge Homes. Kind regardsPaul Partridge
★★★★★ 5/5
TrustpilotHighly recommended Estate Agent
Highly recommended Estate Agent. Having used your services you have changed my perception of the “typical estate agents”. Great communication from start to finish and very nice people to deal with. Thank you all.
Anne · 9 August 2019
★★★★★ 5/5
TrustpilotExcellent friendly and personal estate …
Excellent friendly and personal estate agents. They go above and beyond the normal everyday duties required of them. Nothing is too much trouble and you can tell how much passion they have for their work. Extremely good value for your money also. Would recommend in a heartbeat to anyone selling or buying
Elaine · 15 January 2018
Agent replied · 16 June 2024
Hi Elaine, Thank you so much for taking the time to provide us with a 5 Star Review and your kind words. Looking forward to handing over the keys to you on Friday for your new home! Happy packing this week!Kind regardsPaul Partridge
★★★★★ 5/5
YellGreat Service.... Would recommend to all Landlords
Great Service....Would Recommend to all Landlords, I have used you twice now and both times I have been so impressed. The letting staff always update me, call me back promptly and the tenants have been very good. I receive the rent on time each month and always provided a receipt of payment for my accounting and the inspections you carry out are very informative with photographs. Thank you so much for your help.
AndrewG-1132 · 21 October 2021
★★★★★ 5/5
TrustpilotExcellent service from beginning to…
Excellent service from beginning to end. Would highly recommend.
Kim · 15 June 2024
Agent replied · 22 December 2024
Thank you so much for taking the time to leave us this wonderful review! As a family business, we are especially thrilled to hear that you had a great experience and that our services met your expectations. Your 5-star rating means a lot to us, and we truly appreciate your support. We strive to continue being one of the leading estate and letting agents in Birmingham and Solihull, and your feedback motivates our team to maintain our high standards. If there's anything else we can do for you, please don't hesitate to let us know!
★★★★★ 5/5
GoogleI rent a home from a private landlord, whom Partridge Homes are the agents. The woman I deal with is Eve, who is very understanding and informative on all aspects of the home I live in.......10/10 Eve and all yhe very best, thanks!
Dani · 24 April 2024
★★★★★ 5/5
TrustpilotIf your looking for an outstanding letting agent…
If your looking for a letting agent then Partridge Homes is a must. I’ve been with this company for nearly ten years and can honestly (hand in heart) say that they are truely amazing!Your not just a number, you are treated as a person and the people in the company will do everything they can to make your letting experience run smoothly. They take care of problems (should they occur) immediately and they are always welcoming and supportive. They go above and beyond!As well as assuring your tencay runs smoothly they also offer personal advice for free. I’ve asked for help in a few situations and they have been very supportive, committed and honest with me. I truly respect and trust 100% Partridge Homes! If your looking for being part of an extended family who looks after you then this is the perfect company!
Tracey · 31 October 2018
★★★★★ 5/5
TrustpilotAmazing service start to finish
Friendly, approachable and trustworthy staff who kept me up-to date throughout the whole process. Amazing service from start to finish. Not like these big commercial chains where they look out for the profit and you just become another number, Partridge Homes actually made me feel part of the family.
James · 15 January 2018
Agent replied · 16 June 2024
Hi James,Thank you so much for taking the time to carry out this review, we are pleased that you were happy with the service you recently received. All the best.Paul Partridge
★★★★★ 2/5
TrustpilotNever trust a sloppy handshake...
Used them to sell our house as they seemed fairly priced and family run business.They overvalued our property, kept sending random viewers without mortgage in principle, if they turned up at all... Wasted precious months because of them..We kept being tossed over to the office junior who did not have a clue and lied to us on several occasions. Constant chasing for months caused us a lot of stress and distress...At no point did we feel valued or looked after at all properly.They took their money without a word, without a thank you in the end. Would not recommend at all.
Ann · 21 August 2018
★★★★★ 5/5
YellLetting change over made easy
I had to change letting agents at short notice in June 2017, I am a absent landlord and live in France, I contacted Partridge Letting Agents, Yardley, to see if they could help. I spoke to a young woman called Nikki; she took control of the change over straight away, contacting the old agents & the tenant informing them of the change. This was not a simple task, due to problems with the previous agent, lack of communication, refusal to hand over paperwork and keys. Partridges stuck at the task and were soon in control of the administration side of the change over. Then came the task of house inspection and meeting the tenant and putting her at ease. After the inspection is was clear that there was outstanding work required to be carried out sooner than later. Partridge’s letting department took on the task of getting estimates from a number of contractors and passing them onto me for my perusal. Partridge's contacted the contractors arranging for the work to be completed and certified.
RoderickM-7 · 22 November 2017
★★★★★ 1/5
YellUnprofessional and a waste of time
Pathetic excuse for a estate agents. Found a house on their website so rang up got told it wasn't available. When we mentioned it was on their website they told us they would call back. They never did. We had to call them. Suddenly the house was available. We arranged a viewing for a Saturday. The only time me and my partner could make as I work different shifts to my partner. We got there and waited for the viewing only to be told I have the wrong keys. I can't open the door. He then said I thought I had the wrong keys. So why not pick up the right keys? Are the keys not labelled? Do they have random keys just dotted about and it's pot luck. You have now lost a potential tenant
MarkB-709 · 15 July 2017
★★★★★ 5/5
GoogleI recently visited a few estate agents in the area to discuss the process of selling my property, and Partridge Homes stood out from the rest. I had the pleasure of speaking to Eve, who was extremely professional, friendly and …
Amy · 16 April 2024
★★★★★ 5/5
YellBrilliant Online Option
If your looking for an online Estate Agent make sure you give Partridge Homes a call. I was close to signing up with an out and out online agent, however a family member advised me that Partridges offered an online only option package, which I must add is a great idea to give homeowners the choice. I am pretty sure that a few other local agents may start to follow you in due course. Lovely people, great advertising and saved me having to go to a Corporate outfit! Thank youAdam & Lydia Rushton (Solihull)
AdamR-47 · 28 May 2016
★★★★★ 5/5
YellYou Picky Lot!
I was asked by Paul at Partridge Homes if I would mind providing a review of the service I received from them.....no problem what so ever.As a Landlord I have two requirements 1) A Professional Working tenant & 2) the maximum rental yield possible.You ticked both of these boxes within a very short timescale. I also achieved £25 extra per month than I expected due to the guidance you provided and then tenants seem great. I have spoken to the tenants and they have also mentioned how impressed they were with you. They also commented that you are very 'picky' with tenants which was music to my ears!Great service, great people and would highly recommend to any other Landlords.Mr Coulson- Shirley
JackC-7 · 15 January 2016
★★★★★ 5/5
YellPleased Landlord
I have several properties throughout Birmingham, Solihull and Sandwell. My first dealing was with Paul Partridge approx 12 months ago when he let a property for me that I had purchased from them. The rental yield achieved by these guys was higher than I had thought, they really went the extra mile and the tenant they found was super. I have been that happy I have been moving my Portfolio over to Partridges over the past few months. If you are a Landlord or simply looking to buy or sell, these guys are the real deal. PS- nice to see you have opened a new office in Shirley. Keep up the top class work.
AmjadBrumHussai · 17 October 2015
★★★★★ 5/5
YellFirst Time Buyer
Outstanding Service!! I have recently purchased a 3 bedroom property through Partridge Homes and can say they are an absolute pleasure to do business with. Being a first time buyer I have looked at many properties and have dealt with many estate agents in doing so. The service I received from others left a lot to be desired, no return calls, felt pressurised and staff seemed un interested. Partridge Homes were the total opposite, so helpful, polite and pro active. Thank you so much, Highly recommend!
AJohnson1977 · 6 March 2015
★★★★★ 5/5
YellSold in 3 Weeks. Solihull
I was recommended to use Partridge homes from a colleague. The house was valued by a very pleasant lady who agreed to beat the other two quotes I had received. I know the property market is booming but my house sold in 3 weeks, this was much quicker than I had expected. The staff in the office were always happy to help and Yvonne who carries out the viewings was very knowledgable and got to know my property.The only issue I had was a small fault on their website, this was fixed within 24 hours of me raising the point. Ant Nesbitt
AntNesbitt · 21 May 2014
★★★★★ 5/5
YellVery Pleased with Partridge Homes
Both my Boyfriend and I were very impressed with the service that Partridge Homes provided. We purchased our first property and the team at Partridge Homes were very helpful and ensured the process was stress free, well as best as possible when buying your first property!All members of staff were very friendly. We used their in-house Mortgage Advisor 'Tony Brough' who we cannot fault.If you are looking for a decent Estate Agent then Partridge Homes are the place to go! Kate & Duncan
KateElmer · 6 May 2014
★★★★★ 5/5
GoogleI am a homeowner and dealing with Patridge team since 2020. It was so easy to communicate and there is always some to help out. It’s a family owned business and do have the same care to the landlords and tenants.
Pirathapan · 23 March 2024
★★★★★ 5/5
TrustpilotVery happy with the service provided by…
Very happy with the service provided by the agency but especially James and Paul that have put lot of their time, patient and effort into it, thank you again
Fabio · 19 November 2018
★★★★★ 5/5
TrustpilotI have rented with partridgehomes for…
I have rented with partridgehomes for 8 years they are an amazing family business they will go to the end of the earth to deliver amazing customer service and make you feel part of the family efficient at all times don't go anywhere else
Emma · 16 June 2018
Agent replied · 16 June 2024
Good Morning EmmaThank you for taking the time to carry out this review, your comments are very much appreciated. Kind regardsPartridge Homes Letting Agents
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