Trusted Agent profile · Birmingham

Oakmans Estate Agents Birmingham reviews

4.3

★★★★★ Great

1,440 reviews across 2 platforms

2 Katie Road, Birmingham, B29 6JG

Oakmans Estate Agents's office in Birmingham, at 2 Katie Road, is rated 4.3 out of 5 across 1,440 reviews on two platforms, including 1,262 Google reviews rated 4.3.

Google logo

4.3 / 5

1,262

Reviews on Google

This office

Trustpilot logo

178

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

1/5

Google

I’m pretty sure they knew about a major issue with a house but tried to sell it us anyway. Thank god the surveyors and our solicitor smelled a rat in time for is to pull out the sale before we got saddled with a complete lemon. Which Oakmans got shirty about…next time maybe don’t cover for dodgy vendors

Stephanie · 11 October 2022

Agent replied · 8 June 2023

Hi Stephanie We are sorry to hear of your disappointment on your recent purchase. Please email trina@oakmans.co.uk with your contact information so that we have the opportunity to address your review.

5/5

Google

Really helpful and friendly staff. Amber and Tom were great!

Emma · 4 November 2024

5/5

Google

James and Amber were so lovely and really helpful

Olivia · 18 November 2024

5/5

Google

Niall was an absolute gem, proper sweetheart.

Sonny · 15 December 2024

1/5

Trustpilot

If I could leave a 0 star review I would

If I could leave a 0 star review I would. Please avoid at all costs. From the offset Oakmans seems welcoming, they have extremely flash cars and establishments showing you around their properties however, as soon as you sign they have no sense of urgency to fix problems with the property. They left students with no where else to go on placement in a filthy house which had not been cleaned since previous tenants, rat problems, fridge and washing machine a biohazard and not working, ect. They are also extremely rude over the phone and hang up on you whilst you are trying to fix an issue, they will not give you dates or answers when they attempt to resolve an issue and honestly wait until you forgot about it. On top of this, they take all your deposit when the house you left is in better condition than when you arrived. Shame on you Oakmans.

Mandy · 16 August 2023

5/5

Trustpilot

Oakmans Marketing = Pros

The Oakmans Marketing team are true professionals. One time and very thorough throughout the visit. The photos look fantastic.

Stephen · 15 January 2026

5/5

Google

I am greatful to say this housing agency is brilliant and staff are lovely especially Lauren Stewart who helped me with the application to rent the beautiful house. Thank you so much luaren and all the staff who works aokmans state agency.

Ayan · 11 September 2022

5/5

Google

Greg and Jake did a great job and got us a house.

Huda · 14 March 2026

5/5

Google

Gregg and Jake did there job perfectly and sold us a house

Holly · 14 March 2026

2/5

Google

Housing is fine. Admin and maintainence team not so much.

Mohamed · 16 October 2024

1/5

Google

Don’t do what is said in the contract, let us move into a terrible house with water damage and mould they said would be fixed by the time our contract started

Ella · 24 July 2024

Agent replied · 23 August 2024

We're delighted to hear that you experienced a lovely, friendly atmosphere and found the team extremely helpful! 😊 If you ever need more assistance or have any further feedback in the future, please don't hesitate to reach out. Have a fantastic day! 👍😊 …

1/5

Google

Shame on Oakmans for offering moldy student rentals. Deposit of £5,250 and £175 per person per week for double occupancy, 1 gross bathroom for 6 people, oh and don't forget about the black mold and crumbling walls. Surely this breaks so many rules. Shame on the landlord but also shame on Oakmans for representing them.

E · 25 November 2024

5/5

Google

Very polite and courteous in helping me through my tenant application. Have been on hand for every question I have asked and all has been done in a timely manner especially Alexandra Bird who helped me through all elements of the application.

S · 26 July 2022

5/5

Google

Great experience, Conor helped us out with finding a student home!

Alicia · 14 March 2026

5/5

Google

I have recently sold my property through Oakmans, what a great team not only did they sell my property quickly, for the asking price, they made what usually is a stressful time moving very easy. Laura Mallon was very professional from start to finish I couldn't recommend more highly.

Georgina · 8 June 2021

4/5

Google

Jake and Greg were lovely, really decent guys

Calum · 28 October 2024

5/5

Google

Very polite and courteous in helping me through my tenant application. Have been on hand for every question I have asked and all has been done in a timely manner especially Alexandra Bird who helped me through all elements of the application.

Sharon · 8 June 2022

5/5

Google

Brilliant guys(conor), really friendly and efficient. Can't ask for more.

Javi · 14 March 2026

5/5

Trustpilot

Great smooth experience

Customer · 8 May 2026

5/5

Google

Great service from Katie and the team!

Dominic · 4 November 2024

5/5

Google

Me and my friends went to sort our student accommodation out for next year with one of the agents called Jai. He showed us a variety of properties to ensure we found the best one and was very professional. Will definitely recommend Oakmans!

Daisy · 15 October 2023

Agent replied · 29 October 2023

Thank you for your recommendation! We're thrilled to hear that Jai provided you with professional and attentive assistance to help you find the best accommodation for next year. We appreciate your kind words and look forward to serving you in the future!

5/5

Google

Really helpful team who sorted us out very quickly and were very friendly. Massive thank you to Tom who managed to suit all our requests

Ella · 30 November 2023

5/5

Google

This is the second time I have used Oakmans to buy and sell my houses. I have always had great customer service from them. Ellie especially has been amazing, communication was exceptional, always keeping me updated on how many people were interested in my houses and getting me the best price. Highly recommend Oakmans.

Laura · 9 November 2022

Agent replied · 8 June 2023

Thanks, Laura for your great review we’ve passed your kind words to Ellie. Our team are passionate about providing all of our customers with outstanding service and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience.

5/5

Google

Oaksman is a Very amazing Letting agent. One of the staffs Conor Colton has always been very Helpful when it comes to lettings and sales and makes it a Duty to always follow up Clients to ensure a Smooth deal..

Lucy · 12 August 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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