Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGood sales experience with Media team
Media team came round today and were very polite and thorough. I work at home and having someone come to do photos of the house who was as discrete and easy to liaise with in the process as Lilli made it very easy to get that part of the sales process done quickly and easily.
Thomas · 14 September 2026
Agent replied · 25 September 2026
Thank you for your kind feedback! We’re really pleased to hear that the team made the photography process so straightforward and worked around you with such care and discretion while you were working from home. It’s great to know this part of the sales process was handled quickly, professionally and with minimal disruption. Thank you for choosing Oakmans!
★★★★★ 5/5
TrustpilotFirst Time Buyer - Great Experience! ♥️
Thank you so much to Amber and Ryan for showing us the property and with the negotiations and their professionalism to secure our Son’s first home in Bromsgrove. Smooth process and so grateful to have had the offer accepted. Lots of work ahead to modernise the property and give it the love it deserves but we’re up for the challenge. Thank you Amber, Ryan and everyone at Oakhams Bromsgrove! ♥️
Shula · 12 May 2026
Agent replied · 9 June 2026
Congratulations on securing your son's first home, and thank you for such a lovely review. We're so pleased Amber and Ryan were able to support you throughout the process and help make everything run smoothly. We wish you all the best with the renovations and hope the property becomes everything you've envisioned.
★★★★★ 5/5
TrustpilotAt beginning of selling house journey…
At beginning of selling house journey and so limited contact with staff at oakmans at the mo,but shout out to Hau ,who is a lovely friendly guy who takes all the photos and videos. He is an asset to the team and a pleasure to meet as well as good at his job. My initial thoughts are why didn’t I go with Oakmans earlier.
Lorraine · 21 May 2026
Agent replied · 9 June 2026
Thank you for your lovely review. It's fantastic to hear that your selling journey has got off to such a positive start. Hau will be delighted to hear your kind words - we're lucky to have him on the team. We look forward to supporting you throughout the rest of the process.
★★★★★ 5/5
TrustpilotExcellent Photograoher
Extremely impressed with the Lilli from Oakmans estate agent photography service. Lilli was professional, friendly and punctual, and took the time to explain what she was doing and capturing great photos of the property, The attention to detail was excellent,
DONNA · 12 September 2026
Agent replied · 25 September 2026
Thank you so much for your fantastic review and recommendation! We’re delighted to hear that Lilli made such a great impression and that you were pleased with the quality of the photography. It’s wonderful to know you found the whole process straightforward and efficient, with clear communication throughout. We really appreciate you taking the time to share your experience with Oakmans.
★★★★★ 5/5
TrustpilotHau was fantastic
Hau was fantastic, he was respectful and made welcoming conversation. he was very accommodating and did his best answering all the questions we gave him even off topic. overall a very friendly man and a great chat.
Harmony · 28 August 2026
Agent replied · 25 September 2026
Thank you for your lovely feedback. We’re so pleased to hear that the team made you feel welcome and comfortable, and that your questions were handled with patience and care. It’s great to know you had such a friendly and positive experience. We really appreciate you taking the time to share it.
★★★★★ 5/5
TrustpilotThank you Lilli
Just had Oakmans Media Team come and photograph my property. Team member Lilli was absolutely brilliant, loved her attention to detail getting the best of presenting my property. Very friendly and professional. Thank you Lilli
Jonathan · 28 August 2026
Agent replied · 25 September 2026
Thank you for your lovely feedback. We’re so pleased to hear that the team made such a positive impression and took great care in presenting your property at its very best. It’s wonderful to know you found the service both friendly and professional. We really appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotOur photographer Lilli
Our photographer Lilli made the experience informative, professional and friendly. We think the photographs and videos are brilliant and fully capture our family home. We look forward to seeing them on rightmove.
Celia · 9 September 2026
Agent replied · 25 September 2026
Thank you for your lovely feedback! We’re delighted to hear that Lilli made the experience so informative, professional and friendly. It’s wonderful to know you’re so pleased with the photographs and videos and feel they truly capture your family home. We hope you love seeing the finished listing on Rightmove, and thank you for choosing Oakmans!
★★★★★ 5/5
TrustpilotHau visited us to take care of…
Hau visited us to take care of photographing and videoing our property. He was excellent. Highly professional and highly personable. He cheerfully explained everything he was going to do and made sure we were happy before he commenced. He did the full works, multiple-angled photographs, video, walk-through shots, drone footage, all with efficient precision and a creative eye. We are very pleased with your work, so thanks, Hau, for your kind help and genuine warmth.
Shane · 16 September 2026
Agent replied · 25 September 2026
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that Hau made the whole experience so positive, from explaining the process clearly beforehand to carrying out the photography, video, walk-through and drone footage with such care and professionalism. It’s wonderful to know his friendly approach and creative eye stood out, and we’re so pleased you’re happy with the finished work. Thank you again for your kind words and for choosing Oakmans.
★★★★★ 5/5
TrustpilotVery impressed so far…
We recently appointed Oakmans to sell our house and so far we have been very impressed. Tom came to value it and he was very professional. We have just been visited by Dominic who has taken the photos, videos and even drone footage. He was also very professional and a great representative of the company. We are still in the early stages of getting our house up for sale but really feel that we have made the right choice by appointing Oakmans!
Andi · 21 August 2026
Agent replied · 25 September 2026
Thank you so much for your wonderful feedback. We’re delighted to hear that Tom and Dominic have both made such a positive impression and that you’ve been pleased with the service so far. It’s great to know the valuation and media appointment helped give you confidence in your decision to choose Oakmans. We really appreciate your kind words and look forward to supporting you throughout the rest of your sale.
★★★★★ 5/5
TrustpilotHau was very informative with us at all…
Hau was very informative with us at all times, he was patient and made the effort to talk to us not just get the job done. Wood 100% recommend :)
Samuel · 1 September 2026
Agent replied · 25 September 2026
Thank you for your lovely feedback. We’re so pleased to hear that Hau kept you well informed, was patient throughout, and took the time to make the experience feel personal rather than rushed. We really appreciate your recommendation and kind words.
★★★★★ 5/5
TrustpilotI can’t recommend Lisa highly enough as…
I can’t recommend Lisa highly enough as a mortgage advisor. From the very beginning, she took the time to fully understand my situation and explained everything clearly and honestly. Not only did she secure a great mortgage deal for me, but her protection advice was just as thorough and reassuring, making sure I was properly covered and giving me real peace of mind.
Curtis · 15 December 2025
Agent replied · 26 December 2025
Thank you for your lovely review. We’re so pleased to hear that Lisa provided clear, honest advice and supported you throughout the process, finding a solution that worked well for you. Your recommendation really means a lot - thank you for sharing your experience.
★★★★★ 5/5
TrustpilotMarketing photography
Lilli has just been to photograph and video our property in readiness for it going onto the market later this week. Lilli was extremely friendly and professional throughout. Despite horrible weather she worked around us and our pets to capture the best possible images.
Rachael · 19 May 2026
Agent replied · 9 June 2026
Thank you for your kind review. We're so pleased to hear that Lilli provided such a friendly and professional service. It's great to know she went above and beyond to work around the weather and your pets to capture the best possible images for your property.
★★★★★ 5/5
GoogleThank you very much for Alexandra and Skye for all of their professionalism and help. My partner and I have secured a flat together and Oakmans have been very helpful with guiding us through the process. They are very clear on every step and give you timely updates on your application. Very reassuring and they’ve been great at answering questions.Thank you to Skye especially who has given us daily updates and been very professional through the documentation process. Definitely recommend Oakmans to anyone!😊
Luisa · 7 April 2026
★★★★★ 5/5
TrustpilotWe had a fantastic service from…
We had a fantastic service from everyone at Oakmans, especially Lesley Barnfield. She was absolutely amazing and kept us informed at every stage. It helped us to feel relaxed even when there were delays in the run up to completion.
David · 29 May 2026
Agent replied · 9 June 2026
Thank you for your wonderful review, David. We're so pleased to hear that Lesley kept you informed throughout the process and helped make things feel more manageable, even during the delays leading up to completion. We really appreciate your kind words and are delighted you had such a positive experience with the team.
★★★★★ 5/5
TrustpilotPhotographer was great
Photographer was great , very professional very tidy and genuinely a very nice guy , who was friendly, but remained professional throughout his visit
Mark · 4 September 2026
Agent replied · 25 September 2026
Thank you for your kind feedback! We’re really pleased to hear that our photographer made such a positive impression with his friendly, professional and tidy approach. It’s great to know you felt well looked after throughout the visit, and we really appreciate you taking the time to share your experience with Oakmans.
★★★★★ 5/5
TrustpilotLovely service from Chris and Dominic …
Lovely service from Chris and Dominic and team very helpful indeed would be happy to use oakmans in the future
Dj · 22 September 2026
Agent replied · 25 September 2026
Thank you so much for your lovely feedback! We’re delighted to hear that Chris, Dominic and the team were so helpful. We really appreciate your kind words and would be very happy to assist you again in the future!
★★★★★ 5/5
TrustpilotExcellent service
I had a brilliant experience with the estate agent. Lilly delivered excellent customer service , and she was very professional, polite and well spoken throughout. They took some really good pictures of the property and were very patient, giving us plenty of time and never making us feel rushed. I really appreciated their help and professionalism throughout the process. I would definitely recommend them to anyone looking to sell their property. ⭐⭐⭐⭐⭐
Usman · 27 August 2026
Agent replied · 25 September 2026
Thank you so much for your wonderful feedback and recommendation! We’re delighted to hear that Lilli provided such professional, polite and attentive service throughout your appointment. It’s especially lovely to know that you felt comfortable and never rushed, and that you were so pleased with the photographs of your property. We really appreciate you taking the time to share your experience with us.
★★★★★ 5/5
TrustpilotJamie arrived on time and clearly…
Jamie arrived on time and clearly explained the process of taking photos and video of our home. He was very polite and courteous and quickly and efficiently completed all the photos and video. Thank you Jamie for being so pleasant and professional.
Pat · 17 April 2026
Agent replied · 9 June 2026
Thank you for your wonderful feedback! We’re delighted to hear Jamie arrived on time, explained the process clearly, and completed everything quickly and efficiently. It’s great to know he made the experience pleasant and professional for you, we’ll be sure to pass your kind comments on to the team.
★★★★★ 5/5
TrustpilotLilli and Hau were superb and extremely…
Lilli and Hau were superb and extremely professional. Customer service was immaculate and very easy going. A delight to work with!
Ubaid · 28 August 2026
Agent replied · 25 September 2026
Thank you for the fantastic feedback. We’re delighted to hear that Lilli and Hau were so professional, approachable and easy to work with. It’s wonderful to know their customer service made such a positive impression. We really appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotLisa the mortgage advisor was…
Lisa the mortgage advisor was exceptional from start to finish. Throughout the whole process she was there to answer any of my questions or concerns. Purchasing a property is extremely stressful however having her on the end of the phone put me straight at ease. I can’t recommend Lisa enough! Thank you so much.
Martin · 15 December 2025
Agent replied · 26 December 2025
Thank you for such a fantastic review. We’re delighted to hear that Lisa provided exceptional support from start to finish and was always on hand to answer your questions and concerns.
★★★★★ 5/5
TrustpilotJilly is truly amazing
Jilly is truly amazing, extreamly professional, as well as understanding and making you feel like a friend , when looking to sell this company is who I would recommend at all times
Sallyanne · 5 June 2026
Agent replied · 9 June 2026
Thank you for your wonderful feedback, Sallyanne. We're so pleased to hear that Jilly's professional and supportive approach made such a positive difference to your experience.
★★★★★ 5/5
TrustpilotThank you so much Lilli
Lilli was amazing. Very polite and humble. Brilliant job with the photos. Very professional. Thank you so much😊
Sujata · 27 August 2026
Agent replied · 25 September 2026
Thank you so much for your lovely feedback 😊 We’re delighted to hear that Lilli made such a positive impression and that you were so pleased with the photos. We really appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotWe are in our first steps of selling…
We are in our first steps of selling our house with oakmans, they have been excellent so far, our photographer Hau was amazing and really welcoming. A great start to the selling process
Reece · 13 May 2026
Agent replied · 9 June 2026
Thank you for your review, Reece. We're pleased to hear you've had such a positive start to your selling journey with us. It's great to know Hau made such a welcoming impression, and we'll be sure to pass on your kind words.
★★★★★ 5/5
TrustpilotA big thank you to Lilli
A big thank you to Lilli for photographing our home. She was friendly, efficient and professional throughout. She even went the extra mile to retake some photos at our request. Really happy!
Anna · 18 May 2026
Agent replied · 9 June 2026
Thank you for your lovely feedback. Lilli will be thrilled to hear how happy you were with the service she provided. It's great to know her friendly and professional approach, along with her willingness to go the extra mile, made such a positive impression.
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