Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom beginning to end they provided an excellent service. I was made to feel like my house sale was top of their agenda.
Good communication when your solicitors are not communicating is key.
Lesley MacPherson helped to keep my sale on track. Thank you is not enough
Sharon · 14 November 2023
Agent replied · 11 June 2024
We're delighted to hear that you had an excellent experience with our service and that your house sale was a top priority for us. Good communication is indeed key, especially when dealing with solicitors, and we're glad Lesley was able to help keep your sale on track. Your kind words and satisfaction mean a lot to us, and we're here to assist you anytime. Thank you for choosing us!
★★★★★ 5/5
GoogleJay and Alex were really help in assisting me and my friends in finding a second year house. Would recommend to anyone who is struggling to find a student house!
Selina · 14 November 2023
★★★★★ 5/5
GoogleGreat service and wonderful to work with. The amount of research they did to value the house was great. The communication was always polite, upbeat and productive. The management of the sale process was brilliant. Highly recommend Oakmans if you are looking to sell your home.
Simon · 14 November 2023
Agent replied · 11 June 2024
Thank you for your high recommendation! We're thrilled to hear that you had a great experience with Oakmans, particularly regarding the research, communication, and management of the sale process. Your positive feedback means a lot to us.
★★★★★ 1/5
TrustpilotIf I could leave a 0 star review I would
If I could leave a 0 star review I would. Please avoid at all costs. From the offset Oakmans seems welcoming, they have extremely flash cars and establishments showing you around their properties however, as soon as you sign they have no sense of urgency to fix problems with the property. They left students with no where else to go on placement in a filthy house which had not been cleaned since previous tenants, rat problems, fridge and washing machine a biohazard and not working, ect. They are also extremely rude over the phone and hang up on you whilst you are trying to fix an issue, they will not give you dates or answers when they attempt to resolve an issue and honestly wait until you forgot about it. On top of this, they take all your deposit when the house you left is in better condition than when you arrived. Shame on you Oakmans.
Mandy · 16 August 2023
★★★★★ 5/5
TrustpilotOakmans Marketing = Pros
The Oakmans Marketing team are true professionals. One time and very thorough throughout the visit. The photos look fantastic.
Stephen · 15 January 2026
★★★★★ 5/5
GoogleThe Northfield team and marketing team were a pleasure to deal with. No messing around. Actively helped with exchange to make sure a quick turnaround was made from selling our home and buying another in 7 weeks I cannot recommend these guys enough! Thank you!
Antony · 15 October 2023
Agent replied · 11 June 2024
We're thrilled to hear that the Northfield team and marketing team provided you with a positive experience and helped ensure a quick turnaround for selling and buying your home. Your recommendation is greatly appreciated, and we're here to assist you anytime. Thank you for choosing us!
★★★★★ 5/5
GoogleVery kind staff, with everyone being super friendly and helpful. They found loads of great places that fit our requirements and took us round to see them the same day. We even got some free samosas! Big thanks especially to Tom and Alex.
Alex · 14 November 2023
Agent replied · 11 June 2024
We're delighted to hear that our staff was kind, friendly, and helpful, and that you had a great experience finding places that fit your requirements. Plus, free samosas are a nice treat! Tom and Alex are dedicated team members, and we're here to assist you with any future housing needs. Thank you for choosing us!
★★★★★ 1/5
TrustpilotBetter off managing property rental yourself
I used Oakmans to let my house for over 4 years but couldn't recommend them. I didn't want to have contact with my tenants but ended up having to maintain email communication. Oakmans were incapable of passing on accurate messages from me to the tenants and I later discovered that the tenants had the same experience when trying to pass messages via Oakmans on to me. Oakmans seem incapable of holding on to staff. I had seven different property managers in less than two and a half years. Despite this, they increased their charges to me as landlord and increased the rent to cover the increase. However, the first the tenants knew of the increase is when I informed them.
Ian · 15 June 2023
★★★★★ 4/5
GoogleOakmans help in selling our property was first rate. We were always dealt with promptly, respectfully and with patience and professionalism . Contact with them has been an easy experience and Lesley in the sales progression team has always been friendly , helpful, very cheery and kind which has been very much appreciated. Would recommend to anyone to use Oakmans.
Judy · 19 August 2024
★★★★★ 5/5
GoogleOur agent, Katie, was so lovely and helpful. It was a really enjoyable and stress free experience. We’re able to secure our top choice of house in less than 2 hours after our initial appointment where we were shown all our options.
Abi · 14 November 2023
Agent replied · 11 June 2024
Thank you for sharing your wonderful experience with us! We're thrilled to hear that Katie was lovely and helpful, and that you had an enjoyable and stress-free experience securing your top choice of house.
★★★★★ 5/5
GoogleJay and Alex were such good help while we were looking for our student house, would 100% recommend to anyone looking for a student house.
Ruby · 14 November 2023
★★★★★ 5/5
TrustpilotExtremely satisfied with the help of Laura Mallon
We recently bought a house with the help of our amazing real estate agent, Laura Mallon. She supported us every step of the way and made the whole process smooth and stress-free. We are extremely satisfied with her service and highly recommend her to anyone looking to buy a home. Masoud
Ava · 11 December 2024
★★★★★ 2/5
TrustpilotShame about some things at the student hall.
Writing this review to belatedly summarise the experience my son had with rental of student accommodation for 2 years ending 23 June 2022. Appreciated the efficiency in which the commercial agreements were signed. But did not appreciate their lack of urgency in resolving several issues, specifically the secure door access to the room. Twice travelled up after weekend at home only to come back with the door access into the room no longer working. Needed proper fixing the second time around.
JLH · 19 April 2023
★★★★★ 5/5
GoogleI had a bit of a nightmare with my solicitors and had some setbacks along the way but Bethany Higgins from the Northfield branch was just amazing all the way through the process. She went out of her way to help me with just about every stage of buying my first home. I can’t thank her enough!!!!
Chris · 19 August 2024
★★★★★ 5/5
TrustpilotHouse photos
Photographer arrived on time was very courteous and professional. Minimal disruption and very timely
David · 12 January 2026
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. The photographer was pleasant and explained what he would be doing.
Joan · 19 January 2026
★★★★★ 1/5
TrustpilotMy daughter and 2 other students rented…
My daughter and 2 other students rented a house through oakmans, it's taken 12 weeks to finally get to the point of seeing some of the deposit returned.
Anthony · 26 August 2025
★★★★★ 5/5
GoogleWe have recently sold a property through Oakmans. I would highly recommend them. From the first point of contact with them they have been efficient and helpful. Trina especially deserves a mention as she answered emails with queries promptly. Will definitely use them again.
Jayne · 12 June 2023
Agent replied · 11 June 2024
Thank you for your wonderful review and for recommending Oakmans! We're delighted to hear about your positive experience with us, especially with how efficient and helpful you found our services to be. Customer satisfaction is our top priority, and it's fantastic to hear that we met your expectations.
Trina will be thrilled to hear that her prompt email responses made a difference in your experience. We pride ourselves on our attention to detail and swift communication, and we're glad to know Trina exemplified these qualities during your property sale.
We're honoured to know that you will choose Oakmans again for your future real estate needs. Thank you for entrusting us with the sale of your property, and we look forward to serving you again.
★★★★★ 5/5
GoogleWe purchased a house through Oakmans.
They were very good at keeping us up to date with where we were and we're happy to arrange for further viewings for measuring up etc.
Gave good tours of the homes compared to what I saw from some other estate agents so would definitely consider them for a future sale.
Samantha · 27 July 2024
★★★★★ 5/5
GoogleJay and Alex were brilliant help, finding out student house. Would definitely recommend them to anyone looking for a student house.
Corin · 14 November 2023
★★★★★ 5/5
TrustpilotReally friendly team
Really friendly team who helped me find a property. Holly was very professional and informative throughout the process. Thank you
Jo-Jo · 5 December 2023
★★★★★ 5/5
TrustpilotAbsolutely amazing I'm with selly Oak…
Absolutely amazing I'm with selly Oak branch and must say very happy with everything they do. Must mention one name as he is so good at showing people around his name is Brad highly recommend him so good at his job. But overall I recommend selly Oak branch I praise you all
Rachel · 20 September 2024
★★★★★ 5/5
GoogleExcellent customer service and communications during the sale of my flat with great support from the entire team and Lesley Macpherson seeing out the final steps to a successful sale. Thank you.
Hugh · 12 February 2024
Agent replied · 11 June 2024
Thank you for your fantastic review! We're thrilled to hear that you received excellent customer service and communication during the sale of your flat. It's great to know that the entire team, especially Lesley Macpherson, provided you with the support needed for a successful sale. Your kind words are much appreciated. Thank you for choosing Oakmans!
★★★★★ 5/5
GoogleReally welcoming friendly office, everyone helped make each step clear and offered the best advice. Ellie and Olivia took us on our tours and were absolutely lovely. I’d definitely recommend Oakmans to anyone looking for houses.
Layla · 14 November 2023
Agent replied · 11 June 2024
What a wonderful review, thank you! We're thrilled that the guidance and friendliness from Ellie, Olivia, and the team made your process clearer and more comfortable. We appreciate your recommendations and are here for you whenever you need!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
