Trusted Agent profile · Birmingham
★★★★★
411 reviews across 2 platforms
899 Bristol Road South, Northfield, Birmingham, B31 2PA
Oakmans Estate Agents's office in Birmingham, at 899 Bristol Road South, is rated 4.6 out of 5 across 411 reviews on two platforms, including 279 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Oakmans Estate Agents won in 2026.
The Trusted Agent 2026 results for Oakmans Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleJay and Alex were amazing at helping us and managed to get us a property in one day.
That's incredible! Jay and Alex did an amazing job helping you secure a property in just one day. Your experience is a testament to their dedication. Thank you for sharing!
5/5
GoogleVery friendly and helpful while we were viewing student properties. Tom and Alex were very considerate and professional.
We're thrilled to hear that Tom and Alex provided you with friendly, considerate, and professional assistance during your property viewings. Your feedback is greatly appreciated. Thank you for choosing us!
5/5
GoogleEllie and Olivia were insanely helpful with showing us around the houses and answering any queries we had.
That's fantastic to hear! We're so glad Ellie and Olivia could assist you thoroughly during your house tours. Thank you for acknowledging their hard work!
5/5
GoogleJason Winterton you are fabulous and a huge credit to Oakmans Northfield! Thank you so very much for the enormous amount of work and support you gave us throughout the process. …
Thank you so much for your wonderful review! We really appreciate your kind words and are delighted to hear you had such a positive experience. Jason is a fantastic part of our Northfield team and will be thrilled to hear your feedback.
5/5
GoogleI cannot thank Oakmans enough for everything they do from day one , they are professional and go above and beyond , I would recommend Oakmans to anybody thinking of moving house . A special Thankyou to Laura and Charlee they are amazing and caring at what they do and nothing is too much trouble .
Thank you for your fantastic review! We're so glad to hear that you've had a positive experience with Oakmans from day one. Your kind words about Laura and Charlee are greatly appreciated; they truly exemplify the professionalism and care we strive for. We are grateful for your recommendation and look forward to assisting you again in the future!
5/5
GoogleIt was jokes, Brad was a legend, genuinely really nice though and very quick at sorted.
That's great to hear! 😄 Brad sounds like a legend indeed, and we're delighted he was able to assist you quickly and with a friendly attitude. If you ever need anything else in the future or have more stories to share, feel free to reach out. Have a fantastic day! 👍😊 …
5/5
GoogleOakmans is great, Alex was amazing at showing us round and finding us a house!
We're thrilled to hear that you had a great experience with Oakmans and that Alex was amazing at showing you around and finding your house. Your satisfaction is important to us, and we're here to assist you with any future housing needs. Thank you for choosing us!
1/5
TrustpilotOutrageous Oakmans
I had heard horror stories about Oakmans but thought them untrue, I was proved wrong. Oakmans made false claims trying to keep our deposit. As tenants, we tried to resolve these claims with Oakmans directly. Firstly, we attempted to call Oakmans but we saw online that they were not accepting calls regarding deposits, this was our first red flag. So we emailed Oakmans immediately to explain our reasoning and inquire about the deposits, we even sent them photos as proof. Oakmans were everything but helpful. They responded to our emails saying they still wanted the money in dispute and hadn't listened to anything we had said. Therefore, we turned to the Deposit Protection Service for help which has taken a very long time but has finally finished in our favour.I feel that Oakmans have been extremely unhelpful and tried to withhold our deposit. Oakmans estate agents have been borderline fraudulent and rude towards us and I would warn everyone especially students to stay as far away from them as possible.
5/5
GoogleEllie was very helpful at showing us all the possible options for houses
That's great to hear! We're glad that Ellie was very helpful in showing you all the possible options for houses. If you have any more questions or need further assistance, don't hesitate to reach out. Thank you for your feedback!
5/5
GoogleJake was very helpful, and showed properties that clicked with us very well.
That's fantastic to hear! We're glad that Jake was very helpful and showed you properties that matched your preferences. If you have any more questions or need further assistance, feel free to reach out. Thank you for your feedback!
5/5
GoogleGreat experience with Oakmans Northfield working with Laura Mallon in pre-sale and Trina O'Neil in sales progression. Very responsive throughout. Very accommodating and honest guidance during pre-sale and very proactive in sales progression. This overcame difficulties in both phases that were not of our making. Very competitively priced and good understanding of the local market.
Thank you for your fantastic review! We're delighted to hear about your great experience with Oakmans Northfield. It's wonderful to know that Laura Mallon provided honest and accommodating guidance during the pre-sale phase and that Trina O'Neil was proactive and responsive during sales progression. We're glad our team's efforts helped overcome the difficulties you faced. Your feedback about our competitive pricing and local market understanding is much appreciated. Thank you for choosing Oakmans!
5/5
GoogleWelcoming and friendly, Ellie and Olivia were extremely helpful. Thank you x
We're so pleased to hear that Ellie and Olivia provided such a warm and helpful service. Your gratitude means the world to us. Thank you for sharing!
5/5
GoogleIt was a great experience and Alex and Ellie were really helpful
We're pleased to hear that you had a great experience and that Alex and Ellie were really helpful. Your satisfaction is important to us, and we're here to assist you with any future needs. Thank you for choosing us!
5/5
GoogleLesley and the team were amazing with quite a difficult flat sale and was always contactable. I would recommend Oakham's as they are a great estate agent.
5/5
GoogleI was shown a property through Oakmans Estate Agency in birmingham, via Katie and her service and housing knowledge was impeccable. She has information on the property as far as house regulation concerns, ideas to change or make suitable adjustments, knowledge of the road and neighbours. Having viewed houses for some time with other agencies, I have not seen this from anyone else. I was really grateful that someone in the market was able to share useful and noteworthy facts, that go a long way when making the decision to buy a house. Thank you for that experience - it’s refreshing not to just see that level of experience on shows like selling Beverley hills! :)
5/5
GoogleJai was legend! Showed us houses, and we are very happy.
That's amazing to hear! Jai sounds like a legend indeed. We're thrilled you found a house you're happy with. Thank you for the positive feedback!
5/5
GoogleJay was incredibly helpful and lovely got us a fantastic house
That's wonderful to hear! We're delighted that Jay was incredibly helpful and assisted you in finding a fantastic house. If you ever need further assistance or have any questions, please feel free to reach out. Thank you for sharing your positive experience!
5/5
GoogleOlivia was lovely very smooth process and very kind and informative.
Thank you for your kind words about Olivia! We're delighted to hear that she made the process smooth and provided you with informative assistance.
1/5
TrustpilotOakmans strikes again..
Oakmans strikes again... they've sent me an email "to let me know" that they will carry out a gas certificate renewal day after the email, without mentioning a timeframe nor to seek my consent stating that the gas engineer will have the keys and will enter in the property.Reading the email realised that the mighty estate agency don't have any clue about the laws or rights. As a tenant I have the right of quiet enjoyment and any non-urgent jobs should be consensual and planned in a timely manner. Obviously they didn't consider that it's in effect a trespassing action if they "just let me know" and don't seek any confirmation from my side
5/5
GoogleVery helpful estate agents, particularly Ellie who we loved!
We're so glad to hear that you had a positive experience with our estate agents and that Ellie made such a great impression. Thank you for your kind words! We hope to continue providing excellent service that you'll love.
5/5
GoogleGreat experience finding a house - thanks so much Jake!
We're so glad you had a great experience with Jake! Thank you for allowing us to assist in finding your house. Your gratitude means a lot to us!
1/5
TrustpilotIncredibly unprofessional service
Incredibly unprofessional service. Inappropriate staff who are not behaving in a professional manner towards customers. One agent who took us to view properties was fine, however the other was very very unprofessional, making strange comments about women and joking around. We put down a holding fee of £50 to secure our student property whilst the tenancy agreement was being sorted. We phone a week later as we had not received this agreement, and we were assured ours was the next to be sent. A week later and still nothing so we phone back again, only to be told the property has been let to someone else. Nobody phoned us to let us know, which itself is incredibly unprofessional, never mind the fact this was actually allowed to happen when we were the first ones to put down a holding fee. This estate agents is an absolute shambles full of egocentric men who think they can get away with murder. We are 3 young vulnerable women who now don’t have somewhere to live next year and have been taken advantage of. AVOID AT ALL COSTS I would rate 0 stars if I could
1/5
TrustpilotDon't rent with Oakmans
As a tenant renting a property, which is managed by Oakmans, I have to agree with the posts on here that narrate cases of complacency and unresponsiveness. As soon as Oakmans had signed me on as a tenant, their involvement reduced to the bare minimum, which is essentially extracting rent from me. Landlords/landladies are also being short-changed as Oakmans only relay messages between both parties, and do not send out staff members to look at/fix problems with the property highlighted by the tenant. Although I am not on Oakmans' payroll, the estate agency thought it appropriate to have me manage uploading pictures of the same problem several times, talk to the neighbours in trying to find a solution for fixing the rotting fences, come up with and execute a plan for actually fixing the fences, do the labour of fixing the fences without being paid, and then upload more pictures of the work we did without any help from Oakmans. Instead of saying 'thank you' at the end of all this, I was then told that I must pay the full rent for this month otherwise I would be chased.
5/5
GoogleJai was an absolute star, had a lovely experience!
We're thrilled to hear that Jai was a star and that you had a lovely experience with us. Thank you for your kind words, and we're here to assist you anytime!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Oakmans Estate Agents, Birmingham won Trusted Agent; Oakmans Estate Agents, Shirley won Trusted Agent.
