Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGood sales experience with Media team
Media team came round today and were very polite and thorough. I work at home and having someone come to do photos of the house who was as discrete and easy to liaise with in the process as Lilli made it very easy to get that part of the sales process done quickly and easily.
Thomas · 14 September 2026
Agent replied · 25 September 2026
Thank you for your kind feedback! We’re really pleased to hear that the team made the photography process so straightforward and worked around you with such care and discretion while you were working from home. It’s great to know this part of the sales process was handled quickly, professionally and with minimal disruption. Thank you for choosing Oakmans!
★★★★★ 5/5
TrustpilotExcellent Photograoher
Extremely impressed with the Lilli from Oakmans estate agent photography service. Lilli was professional, friendly and punctual, and took the time to explain what she was doing and capturing great photos of the property, The attention to detail was excellent,
DONNA · 12 September 2026
Agent replied · 25 September 2026
Thank you so much for your fantastic review and recommendation! We’re delighted to hear that Lilli made such a great impression and that you were pleased with the quality of the photography. It’s wonderful to know you found the whole process straightforward and efficient, with clear communication throughout. We really appreciate you taking the time to share your experience with Oakmans.
★★★★★ 5/5
GoogleWe had the absolute pleasure of working with Lisa Gilsenan to secure a mortgage for our new home, and we truly couldn’t be more grateful for her support throughout the entire process.
From the very beginning, Lisa was a constant source of knowledge, guidance, and reassurance. She made what could have been a stressful experience feel smooth and manageable. Her professionalism, patience, and genuine willingness to help made all the difference.
No matter how many questions we had (and we had plenty!), Lisa was always just a call or message away, ready to respond with clarity, care, and a smile. She went above and beyond at every stage, and her dedication truly stood out.
Even though we purchased our home through different estate agents who recommended their own mortgage advisors, we confidently chose Lisa, and it was the best decision we could have made. She acted solely in our best interest and handled everything with absolute expertise and integrity.
We wholeheartedly recommend Lisa to anyone in need of mortgage advice or support. You will be in the most capable and caring hands!
Gaurav · 28 October 2025
Agent replied · 27 December 2025
Thank you so much for sharing such an amazing review, we’re really glad to hear how well Lisa supported you throughout your mortgage process. It means a lot to know she made everything feel smooth and manageable, especially with so many moving parts. She’ll be over the moon to hear how much you valued her guidance, reassurance and dedication. Thank you again for taking the time to share your experience, and for the lovely recommendation.
★★★★★ 5/5
TrustpilotHau was fantastic
Hau was fantastic, he was respectful and made welcoming conversation. he was very accommodating and did his best answering all the questions we gave him even off topic. overall a very friendly man and a great chat.
Harmony · 28 August 2026
Agent replied · 25 September 2026
Thank you for your lovely feedback. We’re so pleased to hear that the team made you feel welcome and comfortable, and that your questions were handled with patience and care. It’s great to know you had such a friendly and positive experience. We really appreciate you taking the time to share it.
★★★★★ 5/5
TrustpilotThank you Lilli
Just had Oakmans Media Team come and photograph my property. Team member Lilli was absolutely brilliant, loved her attention to detail getting the best of presenting my property. Very friendly and professional. Thank you Lilli
Jonathan · 28 August 2026
Agent replied · 25 September 2026
Thank you for your lovely feedback. We’re so pleased to hear that the team made such a positive impression and took great care in presenting your property at its very best. It’s wonderful to know you found the service both friendly and professional. We really appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotOur photographer Lilli
Our photographer Lilli made the experience informative, professional and friendly. We think the photographs and videos are brilliant and fully capture our family home. We look forward to seeing them on rightmove.
Celia · 9 September 2026
Agent replied · 25 September 2026
Thank you for your lovely feedback! We’re delighted to hear that Lilli made the experience so informative, professional and friendly. It’s wonderful to know you’re so pleased with the photographs and videos and feel they truly capture your family home. We hope you love seeing the finished listing on Rightmove, and thank you for choosing Oakmans!
★★★★★ 5/5
TrustpilotHau visited us to take care of…
Hau visited us to take care of photographing and videoing our property. He was excellent. Highly professional and highly personable. He cheerfully explained everything he was going to do and made sure we were happy before he commenced. He did the full works, multiple-angled photographs, video, walk-through shots, drone footage, all with efficient precision and a creative eye. We are very pleased with your work, so thanks, Hau, for your kind help and genuine warmth.
Shane · 16 September 2026
Agent replied · 25 September 2026
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that Hau made the whole experience so positive, from explaining the process clearly beforehand to carrying out the photography, video, walk-through and drone footage with such care and professionalism. It’s wonderful to know his friendly approach and creative eye stood out, and we’re so pleased you’re happy with the finished work. Thank you again for your kind words and for choosing Oakmans.
★★★★★ 5/5
TrustpilotVery impressed so far…
We recently appointed Oakmans to sell our house and so far we have been very impressed. Tom came to value it and he was very professional. We have just been visited by Dominic who has taken the photos, videos and even drone footage. He was also very professional and a great representative of the company. We are still in the early stages of getting our house up for sale but really feel that we have made the right choice by appointing Oakmans!
Andi · 21 August 2026
Agent replied · 25 September 2026
Thank you so much for your wonderful feedback. We’re delighted to hear that Tom and Dominic have both made such a positive impression and that you’ve been pleased with the service so far. It’s great to know the valuation and media appointment helped give you confidence in your decision to choose Oakmans. We really appreciate your kind words and look forward to supporting you throughout the rest of your sale.
★★★★★ 5/5
TrustpilotHau was very informative with us at all…
Hau was very informative with us at all times, he was patient and made the effort to talk to us not just get the job done. Wood 100% recommend :)
Samuel · 1 September 2026
Agent replied · 25 September 2026
Thank you for your lovely feedback. We’re so pleased to hear that Hau kept you well informed, was patient throughout, and took the time to make the experience feel personal rather than rushed. We really appreciate your recommendation and kind words.
★★★★★ 5/5
GoogleI would like to thank Jason for all his hard work and excellent communication throughout the entire process of my sale and purchase. Even when things didn’t go to plan with problems within the chain, his professionalism and dedication made everything run smoothly and got us back on track. I felt well informed and supported at every stage. I would highly recommend Jason and the Oakmans team to anyone considering selling or buying a property!
Gemma · 29 August 2025
Agent replied · 27 December 2025
Thank you for taking the time to share such wonderful feedback. We’re so pleased to hear that Jason’s professionalism and dedication helped guide you through your sale and purchase, especially when challenges arose in the chain. It’s great to know you felt supported and well informed throughout, and we truly appreciate your recommendation.
★★★★★ 5/5
TrustpilotI can’t recommend Lisa highly enough as…
I can’t recommend Lisa highly enough as a mortgage advisor. From the very beginning, she took the time to fully understand my situation and explained everything clearly and honestly. Not only did she secure a great mortgage deal for me, but her protection advice was just as thorough and reassuring, making sure I was properly covered and giving me real peace of mind.
Curtis · 15 December 2025
Agent replied · 25 December 2025
Thank you for your lovely review. We’re so pleased to hear that Lisa provided clear, honest advice and supported you throughout the process, finding a solution that worked well for you. Your recommendation really means a lot - thank you for sharing your experience.
★★★★★ 5/5
TrustpilotPhotographer was great
Photographer was great , very professional very tidy and genuinely a very nice guy , who was friendly, but remained professional throughout his visit
Mark · 4 September 2026
Agent replied · 25 September 2026
Thank you for your kind feedback! We’re really pleased to hear that our photographer made such a positive impression with his friendly, professional and tidy approach. It’s great to know you felt well looked after throughout the visit, and we really appreciate you taking the time to share your experience with Oakmans.
★★★★★ 5/5
TrustpilotExcellent service
I had a brilliant experience with the estate agent. Lilly delivered excellent customer service , and she was very professional, polite and well spoken throughout. They took some really good pictures of the property and were very patient, giving us plenty of time and never making us feel rushed. I really appreciated their help and professionalism throughout the process. I would definitely recommend them to anyone looking to sell their property. ⭐⭐⭐⭐⭐
Usman · 27 August 2026
Agent replied · 25 September 2026
Thank you so much for your wonderful feedback and recommendation! We’re delighted to hear that Lilli provided such professional, polite and attentive service throughout your appointment. It’s especially lovely to know that you felt comfortable and never rushed, and that you were so pleased with the photographs of your property. We really appreciate you taking the time to share your experience with us.
★★★★★ 5/5
TrustpilotLilli and Hau were superb and extremely…
Lilli and Hau were superb and extremely professional. Customer service was immaculate and very easy going. A delight to work with!
Ubaid · 28 August 2026
Agent replied · 25 September 2026
Thank you for the fantastic feedback. We’re delighted to hear that Lilli and Hau were so professional, approachable and easy to work with. It’s wonderful to know their customer service made such a positive impression. We really appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotLisa the mortgage advisor was…
Lisa the mortgage advisor was exceptional from start to finish. Throughout the whole process she was there to answer any of my questions or concerns. Purchasing a property is extremely stressful however having her on the end of the phone put me straight at ease. I can’t recommend Lisa enough! Thank you so much.
Martin · 15 December 2025
Agent replied · 25 December 2025
Thank you for such a fantastic review. We’re delighted to hear that Lisa provided exceptional support from start to finish and was always on hand to answer your questions and concerns.
★★★★★ 5/5
TrustpilotThank you so much Lilli
Lilli was amazing. Very polite and humble. Brilliant job with the photos. Very professional. Thank you so much😊
Sujata · 27 August 2026
Agent replied · 25 September 2026
Thank you so much for your lovely feedback 😊 We’re delighted to hear that Lilli made such a positive impression and that you were so pleased with the photos. We really appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotThe best
From start to finish the whole process was so smooth Alex was our valuer she explained the process in detail from valuing our house to booking the photographers and telling us when our house would go on the market and timelines she was excellent. Then the photographers a great couple of gents very professional,the videos and photos we're amazing. Then came viewings Tate who showed potential buyers round great bubbly chap our house sold the next day. Then came Sue the sales progressor she handled the sale always took our calls, always had time for us and kept us informed of the progress of our sale absolutely fantastic a lovely bubbly personality who was very approachable at all times we would recommended Oakmans these are the team to go with. Very professional No 1 in the market in my opinion.
Pat · 15 December 2025
★★★★★ 5/5
TrustpilotProfessional photos are worth it!
I had Lilli out today to do the photography on my house ready for selling, she was punctual and very professional, explaining how she will be taking the photos and reasons why they take them that way. The photos look fantastic! I’ve used other estate agents in the past and Oakmans is a step above the rest!
Ian · 17 September 2026
Agent replied · 25 September 2026
Thank you so much for your fantastic review! We’re delighted to hear that Lilli made such a great impression with her punctual, professional approach and took the time to explain how and why the photos were being taken. It’s brilliant to know you’re so pleased with the finished results too. Your comments about Oakmans really mean a lot to us, and we wish you all the very best with the sale of your home!
★★★★★ 5/5
TrustpilotThank you Fran
The lovely Fran Shaw got in touch with me as I look after fundraising at Birmingham Mind. The Oakmans team had kindly chosen Birmingham Mind to receive a donation as part of their charity campaign. We were so grateful to receive this donation as all donations we receive stays here in Birmingham to support the mental health services we offer.
Kerrie · 26 August 2026
Agent replied · 25 September 2026
Thank you so much for your lovely feedback. We’re delighted that our charity campaign could support Birmingham Mind and the important work you do for people across the city. It’s wonderful to hear that the team made the process so friendly and straightforward, with clear and responsive communication throughout. We’re very pleased to have been able to contribute to such a worthwhile local cause.
★★★★★ 5/5
TrustpilotThe photographer was courteous
The photographer was courteous, friendly, and efficient. Thanks Hau.
Chris · 3 September 2026
Agent replied · 25 September 2026
Thank you for your kind feedback. We’re delighted to hear that Hau was courteous, friendly, and efficient throughout. We really appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotReally helpful
Really helpful, Sue Weaver was amazing!
Nicole · 26 August 2026
Agent replied · 25 September 2026
Thank you for your lovely feedback! We’re so pleased to hear that Sue was so helpful and made such a positive impression. We really appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotWe are a charity given £250 by Oakmans…
We are a charity given £250 by Oakmans as part of their charity campaign. Fran Shaw contacted us to tell us about this opportunity and made it very easy for us to receive the donation which we are very grateful for. Thank you Oakmans for supporting a local children's charity.
Dodford · 28 August 2026
Agent replied · 25 September 2026
Thank you so much for your kind words. We’re delighted that Fran was able to make the process straightforward and that our charity campaign could provide support to such an important local cause. It means a great deal to us to be able to give back to the community, and we wish you all the very best with the fantastic work you do.
★★★★★ 5/5
TrustpilotHad Dom and Hall from the media…
Had Dom and Hall from the media team.Very professional and polite,Hardly knew they were here.Just starting our journey with Ellie and Oakmans and Very impressed so far with there service.Called office to ask a question and was answered straight away in a very kind professional manner.
I · 24 August 2026
Agent replied · 25 September 2026
Thank you for your lovely feedback. We’re really pleased to hear that the media team were professional, polite and made the visit feel so easy and unobtrusive. It’s also great to know you’ve had such a positive start to your journey with Oakmans and found the office team helpful and professional when you called. We really appreciate you taking the time to share your experience.
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
We can’t thank Oakmans Estate Agents enough for helping us find our perfect first home! As first-time buyers, we were nervous about the whole process, but the team went above and beyond to make everything smooth, stress-free, and incredibly fast. Their professionalism, communication, and genuine care made all the difference, they truly listened to what we wanted and helped us secure our dream home in no time!
We’re absolutely thrilled and so excited to start this new chapter. Thank you so much to everyone at Oakmans for your amazing service and support, we couldn’t have asked for a better experience! 💛🏡
Tanya · 27 November 2025
Agent replied · 27 December 2025
Thank you so much for such an incredible review, we’re really glad to hear we could help make your first home purchase feel smooth and stress free. It means a lot to know you felt supported, listened to and kept in the loop throughout the journey. We’re over the moon that you’ve found your perfect first home and we’re wishing you all the happiness as you start this new chapter. Thank you again for your kind words, they really do mean a lot to the whole team.
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