Trusted Agent profile · Birmingham
★★★★★
413 reviews across 2 platforms
899 Bristol Road South, Northfield, Birmingham, B31 2PA
Oakmans Estate Agents's office in Birmingham, at 899 Bristol Road South, is rated 4.6 out of 5 across 413 reviews on two platforms, including 279 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Oakmans Estate Agents won in 2026.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
GoogleWe had Ellie and Alex, they were both lovely and have found us the perfect house, very helpful and very good service :)
We're delighted to hear that Ellie and Alex provided you with a wonderful experience and helped you find the perfect house! 😊 Thank you for your kind words, and we're here to continue offering excellent service. If you ever need anything else, please feel free to reach out. 🏡👍 …
5/5
GoogleEllie showed us around and she was so lovely and helped with the process so much, easy and cheap deposit fully recommended.
We're thrilled to hear that Ellie made your visit enjoyable and assisted you throughout the process. Making it easy for our customers and offering affordable options is our priority. Thank you for recommending us! If you ever need anything else, please don't hesitate to get in touch. We're here to help.
1/5
TrustpilotTenant Nightmare: A Shocking Experience with OAKMANS
This company's conduct is completely unacceptable. They do not allow tenants to terminate their lease before the agreed-upon term, ignore emails, and fail to address any property damage issues. In short, it feels like they only care about receiving your money without providing adequate service.In simple term: Just give them the money and f*** o**
5/5
Googleellie and alex were very good, super informative and helpful. Would highly recommend for students wanting to rent in selly oak.
We're glad to hear that Ellie and Alex were very good, informative, and helpful during your rental search in Selly Oak. Your high recommendation is greatly appreciated, and we're here to assist you with any future housing needs. Thank you for choosing us!
5/5
GoogleGreat job from Laura, highly recommend. Smooth process from Start to finish. Always on the phone and easy to contact. Thanks again
We're thrilled to hear about the great job Laura did and that you had a smooth process from start to finish. Your recommendation is greatly appreciated, and we're here to assist you anytime. Thank you for choosing us, and thanks again!
5/5
GoogleJust sold our house with oakmans and i am super happy with the process. It was all so smooth. From laura doing the valuation to Beth calling and chasing people for me. Honestly all the staff we dealt with were always so nice and bubbly, definitely recommend.
5/5
GoogleHad a great experience with Lesley from Sales Progression. As with most moves, there are issues and she stayed on top of them and kept us well informed and was supportive in our decisions
5/5
GoogleGot shown round 6 houses, Ellie and Liv showed us round, very helpful and well informed. Very easy for students
So happy to hear that! We pride ourselves on making things seamless. Ellie and Liv will be pleased with your feedback. Thanks for taking the time to review!
5/5
GoogleThank you to such an amazing team oakmans you have all done so well from the beginning to end Tom, Paddy, Trina thankyou for such a reassuring experience 😊 …
1/5
TrustpilotWorst letting agency experience ever
Worst letting agency experience ever. Sorting any issue out was like pulling teeth, I got charged for issues that were already accounted for on the inventory and when I came to getting my deposit back at the end of my tenancy, it took MONTHS. One staff member even started arguing with me and accusing me of lying! I was charged £200 for "professional cleaning." The "evidence" they sent me for this was a plastic bottle under the sofa. Seriously?! And I was assured that the place would be "professionally cleaned" before I moved in. Only when I wanted to move in, not only was not allowed to collect the keys because they hadn't planned for the massive amount of students moving in on the same day, but the place was filthy. When someone finally came round to clean, it wasn't a thorough job. They were complaining about all the other houses they needed to get to and how they can't clean anything because we had already moved in, expecting us to throw our things out onto the street so they could clean properly. The parts they did "clean" was just done using a bit of bleach and a cloth. Still a shoddy job as the banister was still sticky when they were done. Also, half of the sofa was missing!! I was baffled, I've never experienced such rude customer service, even from call centres. I don't know how they have such a high overall rating on Google maps, but I can tell you that this past year has been horrid. Stay away if you can, please. You'll be doing yourself a huge favour.
5/5
GoogleThank you to the incredible team at Northfield Oakmans! A fantastic job from start to finish, I highly recommend them.
Thank you for your kind words and recommendation! We're delighted to hear that the Northfield Oakmans team provided you with a fantastic experience from start to finish. Your satisfaction is our success, and we're here to assist you anytime. Thank you for choosing us!
5/5
GoogleOverall a great service. Our house sold pretty quick in the end even though at first we thought it was slow. But we trust the service and believed in them. Thank you to everyone that has helped us.
1/5
TrustpilotIncompetent
Had valuation undertaken 29th November, no reply even after emailing them. Mailed company director twice and no reply, second time a formal complaint. Now 11the December and no response.
5/5
GoogleVery kind staff willing to help and answer any questions even in busy times! Would highly recommend :)
Thank you for your recommendation! We're pleased to hear that our staff was very kind and helpful, even during busy times. Your feedback is valuable to us, and we appreciate your kind words!
5/5
Googlealex and jake sorted the house out quickly and easily for us very happy with the service
That's wonderful to hear! Alex and Jake's efficiency in sorting out your house quickly and easily is much appreciated. Thank you for your positive feedback!
5/5
GoogleThe letting agent was really friendly and helpful. Painless process from viewing to paying the holding fee.
We're pleased to hear that the letting agent was really friendly and helpful, and that the entire process from viewing to paying the holding fee was painless for you. Your positive experience is important to us.
5/5
Googleeasy and quick service even though we were busy super friendly support from staff Alex 😊 …
We're pleased to hear that you had an easy and quick experience with us, even during your busy schedule. It's wonderful to know that Alex and our staff provided super friendly support.
5/5
GoogleKind faces and approachable, very busy during student rush but they are still very attentive and knowledgable.
Thank you for your feedback! We're glad to hear that our team has kind and approachable faces and that they remain attentive and knowledgeable, even during busy times. We appreciate your comments!
5/5
GoogleOlivia helped a lot with the viewing process. She was great fun and we had good conversation.
Thank you for sharing your positive experience with Olivia! We're pleased to hear that she made the viewing process enjoyable with great conversation.
5/5
GoogleOakmans have been brilliant whilst selling my dad’s flat. From the initial valuing all the way through the process of selling. They have kept me fully informed and been very helpful with queries. I would definitely use them again.
5/5
GoogleReally helpful as it’s our first time looking for student houses. Ellie in particular was great
First-time house hunting can be overwhelming, and we're glad Ellie could make the process easier for you. Thank you for choosing us, and we're here to help you throughout your journey!
5/5
GoogleGreat agent, credit to Trina who did all the real work. Very professional and always at the end of the phone.
Thank you for your positive review! We're delighted to hear that you had a great experience with Oakmans, especially with Trina's efforts. She is a valued member of our team, and your acknowledgement of her professionalism and accessibility is greatly appreciated. It's fantastic to know that you found our services to meet your needs, and we'll be sure to share your kind words with Trina. We aim to be there for our customers at every step, and we're thrilled to hear that we succeeded in your case. Thank you for choosing Oakmans, and we look forward to the opportunity to serve you again in the future.
5/5
GoogleVery fast and helpful service. Very friendsly and patient with all the questions we asked.
We're delighted to know you appreciated our swift, friendly service and patience. Your questions are always welcome, and we're here to help anytime. Thank you for the positive feedback!
5/5
GoogleReally friendly and helpful in helping us choose the right house. Lots of positive vibes
We're delighted to have contributed to your positive experience! Thank you for your kind words about our friendly and helpful team. Your satisfaction means everything to us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Oakmans Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Oakmans Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Yes. Oakmans Estate Agents won Trusted Agent in The Trusted Agent 2026 awards.
