Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat staff, really helpful and keep it simple
Josh · 14 November 2023
Agent replied · 11 June 2024
Thank you for your kind words! Our staff is dedicated to providing great service and keeping things simple for our customers. If you ever require further assistance or have any questions in the future, please feel free to reach out. We appreciate your feedback!
★★★★★ 5/5
GoogleGreat service from Brad really enjoyed the tours!!
Benny · 14 November 2023
Agent replied · 11 June 2024
Thank you for your feedback! We're delighted to hear that you received great service from Brad and enjoyed the tours.
★★★★★ 4/5
GoogleGood service, jake and james were very informative.
Sadhvi · 14 November 2023
Agent replied · 11 June 2024
Thank you for your feedback! It's good to hear that you received a good service and that Jake and James were informative. If you have any more comments or questions, please don't hesitate to share, and I'm here to assist further.
★★★★★ 5/5
GoogleExcellent service, made viewing uni homes very easy.
Tristan · 14 November 2023
Agent replied · 11 June 2024
Thank you for sharing your positive feedback! We're glad to hear that you found our service excellent and that viewing university homes was made easy for you. Your satisfaction is important to us, and we're here to assist you whenever needed.
★★★★★ 1/5
TrustpilotIncompetent Buffoons
No reply in respect of valuation, weeks later and no reply from company director about formal complaint
Joe · 20 December 2024
★★★★★ 5/5
Google10/10. Got shown round houses very quick
Kate · 14 November 2023
Agent replied · 11 June 2024
Thank you for the perfect score! We're pleased that our team was able to show you houses quickly. Your feedback is greatly appreciated.
★★★★★ 5/5
GoogleAmazing service, very detailed and well organised.
Samantha · 14 November 2023
Agent replied · 11 June 2024
We're delighted to hear about your amazing experience with our detailed and well-organized service. Your satisfaction is our priority. Thank you for choosing us!
★★★★★ 5/5
Googleamazing experience, ellie was so helpful !
Daisyy · 14 November 2023
Agent replied · 11 June 2024
We're delighted to hear about your amazing experience with Ellie! Her helpfulness is truly appreciated. Thank you for choosing us, and we're here for you anytime!
★★★★★ 5/5
Googlelovely employees, very helpful and efficient vieiwings
William · 14 November 2023
Agent replied · 11 June 2024
We're glad to hear that our employees were lovely, helpful, and efficient during your viewings! 😊 If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help. Have a wonderful day! 👍😊 …
★★★★★ 5/5
Googlelovely staff, showed around houses quickly, efficient.
Gemma · 14 November 2023
Agent replied · 11 June 2024
We're delighted you found our staff lovely and our service efficient. Speed and friendliness are key to our approach. Thank you for the kind words!
★★★★★ 5/5
GoogleReally friendly staff, good experience
Grace · 14 December 2023
Agent replied · 11 June 2024
Thank you for the positive review! We're glad you had a good experience with our friendly staff. Your satisfaction is important to us, and we're happy we could provide you with good service.
★★★★★ 5/5
GoogleEllie: very lovely and helpful
Matty · 14 December 2023
Agent replied · 11 June 2024
We're pleased to hear that Ellie was very lovely and helpful! 😊 If you ever need more assistance or have any further feedback in the future, please don't hesitate to reach out. Thank you for choosing us, and have a wonderful day! 👍😊 …
★★★★★ 5/5
GoogleVery helpful and useful info given
Jay · 14 November 2023
Agent replied · 11 June 2024
We're pleased to know that you found our assistance helpful and the information provided useful. Your satisfaction is important to us. Thank you for the feedback!
★★★★★ 5/5
GoogleFriendly, lots of choice and banter
Delilah · 14 November 2023
Agent replied · 11 June 2024
We appreciate your feedback! Providing a friendly atmosphere, a wide range of choices, and some banter is all part of ensuring a positive experience for our customers. If you have any more comments or if there's anything else you'd like to share, please feel free to do so. Your satisfaction is important to us. Thank you for choosing us!
★★★★★ 5/5
GoogleVery efficient, very friendly and welcoming
Eduard · 14 November 2023
Agent replied · 11 June 2024
We're delighted to hear that you found our service efficient and our team friendly and welcoming. Our goal is to make your experience smooth and enjoyable. If you have any more comments or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for your kind words!
★★★★★ 5/5
GoogleVery Friendly staff and good service
Ryan · 14 November 2023
Agent replied · 11 June 2024
Delighted to hear that! We work hard to keep our service friendly and efficient. Thank you for the appreciation!
★★★★★ 5/5
GoogleGreat guy, Jai showing the houses
Emma · 14 November 2023
Agent replied · 11 June 2024
Fantastic! We're happy to hear that you had a positive experience with Jai. We'll be sure to let him know he made a great impression. Thanks for sharing!
★★★★★ 4/5
Googlereally friendly service and very helpful.
Elizabeth · 14 November 2023
Agent replied · 11 June 2024
We're delighted to hear that you received a friendly and helpful service. If you ever require assistance in the future, please don't hesitate to reach out. Thank you for your feedback!
★★★★★ 5/5
GoogleVery helpful staff, very friendly
Jamie · 14 November 2023
Agent replied · 11 June 2024
Thank you for your feedback! We're pleased to hear that our staff were very helpful and friendly.
★★★★★ 5/5
GoogleVery helpful and quick experience!
Shakira · 14 November 2023
Agent replied · 11 June 2024
We're pleased to hear that you had a very helpful and quick experience. If you ever need assistance in the future, don't hesitate to reach out. Thank you for your feedback!
★★★★★ 5/5
GoogleBrilliant service from Jake
Tom · 14 November 2023
Agent replied · 11 June 2024
Amazing! We're thrilled you enjoyed Jake's service. We'll definitely pass along your compliments to him. Thank you for the feedback!
★★★★★ 5/5
GoogleSuch a great organisation
Jessica · 14 November 2023
Agent replied · 11 June 2024
Thank you so much! We truly appreciate your kind words and are honored to have you as part of our community.
★★★★★ 5/5
GoogleEveryone was wonderfully helpful
Ben · 14 November 2023
Agent replied · 11 June 2024
We're thrilled to hear that everyone was wonderfully helpful. If you ever need assistance again in the future, feel free to reach out. Thank you for your kind words!
★★★★★ 5/5
GoogleCustomer service was excellent
Gemma · 14 November 2023
Agent replied · 11 June 2024
Thank you for your kind words! Providing excellent customer service is a top priority for us. If you have any further feedback or if there's anything else we can do to enhance your experience, please feel free to let us know. We're here to assist you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.