Trusted Agent profile · Birmingham
★★★★★
182 reviews across 2 platforms
81 Stoney Lane, Birmingham, B12 8EQ
Midland Housing Ltd's office in Birmingham, at 81 Stoney Lane, is rated 3.1 out of 5 across 182 reviews on two platforms, including 175 Google reviews rated 3.1.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
4/5
GoogleI would highly recommend Midland Housing! Extremely efficient and friendly staff, They went above and beyond with their professionalism.
Thank you for taking the time out to leave a positive review for us. It is very much appreciated.
5/5
GoogleWe had a swift and efficient service from the Midland Housing personnel particulary Idrees, he was superb and very helpful. Our house hunting went on without a glitch. Would definitely recommend.
1/5
GoogleWould not recommend. Take ages to getting back to you regarding repair jobs that need sorting. On going problems since I moved in. Now I've moved, they are taken the absolute mick with the deposit. Fail basic communication. Don't understand the concept of updating and call backs.
1/5
GoogleThe worse housing agency, they called me to come at 4:30 where there were other people looking for the house. Untrustworthy and messing about making you wait because they've got other customers. They lie a lot!! Disgusting what they do!
Hello I am really sorry to hear about your experience. We had a block viewing at the house, which you were booked in for. My agent confirmed you viewed the house and my colleague also confirmed you were the last person to book for the block viewing. We tried to give you a fair opportunity to view the property. We do aim to provide a high level of service for our customers. We are an established estate agent for over 10 years and our letting/viewing process works successfully. If you require any assistance in the future please to not hesitate to contact us and we will try our utmost to put this right for you. Many thanks
5/5
GoogleI have been renting my property with midlands housing since 2013 by far the best agents out there and very fast in helping you. All the staff are helpful would defo give them more properties thank you all at midlands housing
Hi Hussain, Thank you for the 5* review. We try our best to ensure all landlords and tenants are happy.
1/5
GoogleThis guys are just a wast of time ! Taking ages to answer, the agent came an hour late to the meeting and the ladies on the phone were rude and useless !NegativeResponsiveness, Quality, Professionalism, Value
Hello there- I am really sorry to hear about your experience with Midland Housing. We can assure you we aim to provide a high level of service for our customers. If you require any assistance in the future please to not hesitate to contact us and we will try our utmost to put this right for you. Many thanks
1/5
GoogleI would advise everybody to stay away. Absolute liars have lied to me over a year. just brushing the problem under the carpet After speaking to the council legal department there well known for problem!!!!! Don't deserve the one star
Hello Daryl- I am really sorry to hear about your experience in letting a property. We do aim to provide a high level of service for our customers. I hope you understand we have to follow procedures with all repairs. We are an established estate agent for over 10 years and our management process works successfully. If you require any assistance in the future please to not hesitate to contact us and we will try our utmost to put this right for you. Many thanks
5/5
GoogleI find this is the best letting agency I have dealt with as a landlord.qayum and najma will sort out any problem have dealt with a lot of other agencies but no one comes close to Midland Housing
Thank you for taking the time out to leave a positive review for us Mr Isakji. It is very much appreciated. We hope to continue managing your properties with the same dedication as we have done in the past. Please do not hesitate to recommend us to family and friends.
5/5
GoogleI have been using Midland Housing for years they are an excellent company who care about there Landlords. I have never had any issues and I will recommend them to anyone. Very friendly staff and always helpful. Thanks
Hello Azim, Thank you for great review, it was a pleasure working with you. Please don't hesitate to contact us for any future sales, lettings, management or evictions Thanks
1/5
FacebookVery poor agent's they lie to keep you happy had work done one my service pipe by seven trent.. they agreed the work to be carried out , taken the bill down, phoned up a day or 2 later to be told it's been paid. I phoned seven trent after the phone call to be told nothing has been done. Very arrogant staff If I could give 0 stars I would
5/5
GoogleI have sold my property with Midland Housing and was very happy with their fast and reliable service. They always kept me updated till the full completion of the sale. Would highly recommend.
Thank you for taking the time out to leave a positive review for us, Mr Ali. It is very much appreciated. We hope to continue working with you with the same dedication as we have done in the past. Please do not hesitate to recommend us to family and friends.
1/5
GoogleRefused to rehouse me because I called them out on not turning up to viewing
5/5
GoogleThe eviction team in midland housing helped me alot in getting my property back. It did take approx 3 months and now they have let it for me with a really good family which has movesd in.
Hi Dany, thank you for the feedback
5/5
GoogleI was in desperate need of a property as I had to leave my current address. Midland housing were amazing. Understood my situation and helped me find my new place. They always kept me updated. Thank you so much Midland Housing! 🙌 …
5/5
GoogleReally great 👍 experience to let my property with them! Highly recommended 👌 …
1/5
GoogleVery bad service. They don’t actually listen to you, they listen to response and I called and up asked for a viewing they said they’d send a text with details and I never got a text.
1/5
GoogleRude and unprofessional! No need to say more!
Hi, I am really sorry to hear about your overall experience with Midland Housing. We do aim to provide a high level of service for our customers. My name is Mahmuda please do not hesitate to call me on 0121-773-5500 to discuss further.
5/5
GoogleAll the team are professional and very reliable been using these guys for 4 years never let me down thank you 🙏 …
1/5
GoogleI contacted this company about viewing a rental property. They were really unhelpful they didn't even get back to me when they said they would
Hello there- I am really sorry to hear about your experience with Midland Housing. We can assure you we aim to provide a high level of service for our customers. If you require any assistance in the future please to not hesitate to contact us and we will try our utmost to put this right for you. Many thanks
1/5
GoogleI wish you could give a minus DO NOT GO NEAR THESE PEOPLE, I would like to say more but I'm going through court proceedings against them at present
Hello there - I am really sorry to hear about your experience with Midland Housing. We do aim to provide a high level of service for our customers. If you require any assistance in the future please to not hesitate to contact us and we will try our utmost to put this right for you. Many thanks
5/5
GoogleVery good and efficient service, Thank You very much for all your hard work and efforts.PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much
5/5
GoogleMidland Housing is the best housing agency I have ever seen. Very truthful, highly proficient and sticks to what is agreed on. For your peace of mind contact them for expert management as landlord/Tenant
5/5
GoogleMany thanks for all the help and support in letting I would not hesitate to use midlands housing again. Keep up the good work guys
Dear Mr Miah, Your positive review is much appreciated. We always endeavour to please. Please contact us with any future Lets you may have.
1/5
GoogleRubbish customer service and mentioned on website we do accept DSS but after viewing they said we don’t.
Hello there- I am really sorry to hear about your experience with Midland Housing. We can assure you we aim to provide a high level of service for our customers. If you require any assistance in the future please to not hesitate to contact us and we will try our utmost to put this right for you. Please do note we do accept DSS however there is a criteria that has to be met. Many thanks
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Midland Housing Ltd's Birmingham office has 182 reviews across two platforms: 175 on Google, 7 on Facebook.
Midland Housing Ltd Birmingham is rated 3.1 out of 5 across all 182 reviews, and 3.1 out of 5 on Google from 175 reviews.
Midland Housing Ltd Birmingham, 81 Stoney Lane, Birmingham, B12 8EQ.
