Midland Housing Ltd Birmingham reviews

★★★★★ 1/5

Google

Possibly the worst agents in Birmingham. Rude, unorganised, unlawful company who will swindle you for everything you have got. They do not care abouts tenants and they certainly do not care about landlords. Basic manners and customer service skills are not in this companies skills set either and I think they speak to people appalling. I think anyone in their right mind should not use this company and use these reviews as a warning. They are law breaks and rule makers it’s a classic act on the type of people running the company who have no empathy or motivation to actually perform their jobs correctly. Estate agent? It’s just a clown show. Beware you have been warned, especially mahmuda she is very unprofessional and doesn’t seem to have basic people skills and sounds like a borderline racist and sociopath.

Sarah · 13 January 2024

★★★★★ 1/5

Google

These publicly posted posts are lies, completely unhelpful, I specifically asked if any dss properties available for rent in Birmingham and she said no even tho I was looking at several . Also said there was one but would cost 2200 upfront!!!! Did u hear me not mention DSS? COMPLETE JOKE, NO WONDER THEY have homeless . Not only that I'm sure they are all Indians, that being said if it is the case they are racist, they heard a white man on dss and thought na I'll help my People instead. Do trump and build a wall, thats what I say.

Philip · 13 June 2018

★★★★★ 1/5

Google

Crooks... you would think being an "estate agents" you would know the law on housing,looks like we did our resurch... they tried to issue an possession order. Only for it to be thrown out because they tried to evict a single mother because of the repairs. BACKFIRED,and then proceeded to verbal abuse her when she reported the repairs to them... Any more harrasment guys she now has a camra, and will be recording all your correspondence...What a great out come though. Make sure you do it properly this time ;-) Don't underestimate people!!!!

Kelly · 13 June 2018

★★★★★ 1/5

Google

This is what I had to let the agency know after a viewing - he did not have any information about the property. I still don't know how much will it cost me a month and why did the room smell like rotten meet and will they fix it or even how much the monthly costs will be :) Sorry. I repeated myself but what I meant by that is that he didn't know if it's all bills included and if not, then how much would it be with gas, electric and water And about the person. He was 20min late, didn't introduce himself or anything, was rude. When I stepped inside he said he doesn't even know anything about this place and it's his first place in here, then when I asked about how much a month he said 280 pounds and I asked if it's all bills included and he said I don't know. When I asked if not then how much would it be . He said he doesn't know and that maybe 30 pound's per week for electricity only. When I asked about the smell he was like oh I don't know, there hasn't been anyone here so that's why. But clearly someone has lived there and it was the smell of mold. And he had no idea where the kitchen and even the bathroom is and he couldn't answer me any of my questions. When i asked repeatedly about the rent prices he raised his voice on me. I said there is no need for that and then he just said that he didn't raise his voice at all. I am not impressed but if I would get proper information I could still be interested. After these texts I received a phone call with an apology and promises that it will be newly fixed and they will call me back after a week, then I could apparently move in. No call months later

Maija · 13 June 2018

★★★★★ 1/5

Google

They are simply a bunch of lazy liars and crooks. Slow to answer the phone. Nobody seems to know anything about any of the properties they advertise on their own website. They continued to advertise properties and update the listing after having told us that the property is no longer available. It takes ages to get a viewing of their properties which are all dirty with fixtures hanging of the walls and do not look at all like the pictures in their advertisements. The guy who shows you the places knows nothing about the properties, he even quotes different prices than on the website. "Admin Fees" not advertised come from nowhere, at one moment they are £180 then they are £225. They want £200 for some rude lazy unprofessional lady, with poor communication skills, to sit and fill out a form for you to 'apply' for a chance of getting a property, as if you're applying for benefits at a Jobcentre, then they phone you back a few hours later with a made up excuse for why it's not available. You go to get your money back and have to sign a form, with many pages of others who have signed in the same month to get their money back. All the time surrounded by a bunch of lazy, unhelpful and unprofessional individuals, one of which was stuffing her face with a creme pie, whilst another was sitting chatting to her colleague like a school kid. They are time wasters and just come across like con artists looking to get money off you with no interest in actually doing any work. If you do hand over any money to them, be quick to get it back, and I would strongly advise against trusting them. Avoid unless you like your time being wasted, and throwing around your hard earned money with no guarantees of anything.

Inlimuniter · 13 June 2018

★★★★★ 1/5

Google

I rented a property from Midland Housing and had to move shortly after as the landlord house is being repossessed, they are currently advertising the same property which is about to go for repossession. They didn't check whether the property had a gas safety check and because the property is not managed by them wiped their hands of the situation and did not help me at all. Also they have a reputation for their maintenance people being on tag after recently being released from prison - avoid!

Sarah · 13 June 2016

★★★★★ 5/5

Google

Midland Housing Ltd have been managing my properties for a number of years. I came across them when i was having issues with the previous property management company. It was the best decision i made. I get regular updates, all maintenance issues are resolved ASAP and i am always made aware of my legal obligations. I would 100% recommend Midland Housing Ltd to all landlords as they take away all the stress of property management. .

Irshad · 13 June 2019

★★★★★ 5/5

Google

Having experienced the services of several estate agents I found that the Midland Housing team were the most respectful and professional in helping me obtain a wonderful flat to rent. The administrative processes were handled efficiently and sensitively and I felt that they really wanted to make sure that the properties seen fitted my requirements exactly. Their fees are the most reasonable I have encountered and the process 100% transpatent. Well done, an excellent service! Highly recommended.

Michael · 13 June 2018

★★★★★ 5/5

Google

Very good experience with them. Cz everything is on papers so nothing hidden

Kinza · 16 March 2026

★★★★★ 5/5

Google

I rented via Midland Housing in January 2020 and they were professional, understanding of my circumstances and provided good communications I have used many high street estate agents and other companies in the past but would genuinely recommend midland housing ltd if you are a tenant looking to rent. It’s never ideal to be a tenant, but midlands housing make the process easy and are understanding and honest.

Junaid · 12 June 2021

★★★★★ 5/5

Google

It’s very helpful and amazing service, absolutely great full of them. Fully recommended to everyone. Thank you so much for sorting out my issues. Thank you

Mital · 16 November 2025

★★★★★ 5/5

Google

Midlands housing Ltd is extremely good. They provided very good customer service.

Wasima · 16 March 2026

★★★★★ 5/5

Google

Midland housing provides excellent services. 😊 …

ASWATHY · 10 April 2026

★★★★★ 1/5

Google

Didn’t give accurate and honest info regarding rent. So I decided not to attend the viewing. They need to lead their business with integrity.

Nicole · 16 November 2025

★★★★★ 5/5

Google

Staff very polite and helpful, really thankful to all . Thank you

Amandeep · 16 February 2026

★★★★★ 1/5

Google

Very sneaky they make maximum profit on your house and give you minimal Be very careful with these guys

James · 15 December 2025

★★★★★ 5/5

Google

Very good service and help from Midland Housing big thank you to Mr Fareed for his help

Muhammad · 15 December 2025

★★★★★ 5/5

Google

Midland housing are very attentive always listen to my concerns and get things sorted out fast. Safety checks reminders etc are always sorted well before time. … More

Saeeda · 18 August 2025

★★★★★ 5/5

Google

It was a great experience by renting a property through Midland Housing. I've now found a home thanks to Midland Housing and the team, and I'm finally settled and happy. Mr Azaan Jalal helped me through the application, and I would definitely recommend to others. Maintenance issues resolved timely.

Azrah · 21 October 2024

★★★★★ 1/5

Google

Disgusting, exploitative, incompetant, unprofessional, greedy useless bunch of people and company. Completely unfit for purpose. They do not deserve even one star but unfortunately you can't rate any less

Zain · 13 March 2024

★★★★★ 5/5

Google

Midlands houses is very nice all do good working as well

Kainaat · 15 December 2025

★★★★★ 1/5

Google

i'm looking for the house to buy it! I accidentally called the wrong number and I was verbally attacked by the seller, probably because I asked twice what he said wrong with the wrong number too well! i don't think I'll go to their services in the future

Corina · 12 June 2022

★★★★★ 1/5

Google

Worst service. Our three household family members contacted that agency through different contacts and they giving same excuses to all of us. They don't contact you back after viewing to let you know if the property taken or not and when you contact them back they totally forget about you. Also the girls have alot of attitude problem. They first give me the viewing date on this Saturday at 2 pm. On call i said the girl it will be very difficult for me to do on Saturday can you do any other day or do at saturday night and she said No and said me you will loose the house then as they only do viewing on Saturday for that house. And also said me either me or my husband only can do viewing no one can do on my behalf ( a pretty shocked as i also did some viewing with other agencies and send someone else on my behalf). Well i did managed someone to do my shift work so that i can go for viewing on saturday and then on Friday i received a call that they cancelled my viewing as the house being already letted. First you guys were so rigid with your viewing options and then you guys give houses without viewing. You guys give it to people who give you more 🤑 or you have closer links. Don't do business when you don't serve the local community I felt petty on the landlords who believed on you guys and handover their houses for lettings. My other family member also face the same situation and excuses from them. How come after 9-10 viewing you guys didn't contact back for a single property letting?NegativeResponsiveness, Professionalism

Mahnoor · 12 June 2022

★★★★★ 5/5

Google

The staff at Midland Housing are quick and efficient in providing a place for your needs, dealing with any issues that might occur, with licensed professionals on call.

Spectre · 11 June 2025