5/5
TrustpilotGood communication skills and arrived…
Good communication skills and arrived on time and very polite
Agent replied · 11 June 2024
Hi Katherine, thank you so much for leaving us a lovely review.The team at Midland Heart
Trusted Agent profile · Birmingham
Midland Heart Managing Agents for Cygnet Birmingham reviews
★★★★★
1,177 reviews across 2 platforms
Bath Row, Birmingham, B15 1LZ
Midland Heart Managing Agents for Cygnet's office in Birmingham, at Bath Row, is rated 3.7 out of 5 across 1,177 reviews on two platforms, including 325 Google reviews rated 2.5.
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Tell us what you need and we'll put you in touch. Midland Heart Managing Agents for Cygnet hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotProfessional job
Professional job, plite staff
Agent replied · 11 June 2024
Hi Green, thank you for leaving us a positive review.If there's ever anything that we can help with, you know where to find us.The team at Midland Heart.
4/5
GoogleIt's ok. Very helpful staff. Secure and safe
Agent replied · 11 June 2024
Hi there, thank you so much for leaving us a kind review. If there's ever anything that we can help with, you can always reach out to our team via email. The team at Midland Heart.
4/5
GoogleAttended for interview, which was interesting but unsuccessful
Agent replied · 11 June 2024
Hi Mike, thank you for taking the time to leave us a review. It's great to hear that you're interested in Midland Heart, we would definitely recommend keeping an eye out for any new vacancies and seeking feedback on the recent interview. The team at Midland Heart.
5/5
TrustpilotMy experience was excellent. I would recommend 100%
My experience was excellent
Agent replied · 11 June 2024
Thank you for the kind words Brenda.If there's ever anything that we can help with, please don't hesitate to contact our Customer Hub team.The team at Midland Heart.
5/5
TrustpilotWell mannered.
Well mannered.. Arrive on time.. Show ID. Get job done
Agent replied · 11 June 2024
Great, thank you Lorraine, we'll make sure this gets passed on.
5/5
TrustpilotHow good an quick the expression was…
How hood an quick the expression was thank you.
Agent replied · 11 June 2024
This is great to hear, thank you for leaving a review with us Anil.The team at Midland Heart
1/5
GoogleThese people are evil and great at harrassment don't be fooled by their big talk they were accessing my flat whilst I was not there also they would bill me fraudently 6 years of abuse and harrassment and not to mention they would break the law with sickening acts towards me run far from this organization as they do not operate legally.
5/5
TrustpilotAnything necessary dealt with…
Anything necessary dealt with promptly,and well
Agent replied · 11 June 2024
Hi there Ruth, thank you for leaving us a positive review.If there's ever anything that you need support with, please don't hesitate to call our Customer Hub team or send over an email to feedback@midlandheart.org.ukThe team at Midland Heart.
1/5
TrustpilotAwful experience something needs to be…
Awful experience something needs to be done about this. Removed a gutter took them 6 months to put it back up. We have cracks in the wall they say is okay. Gave us a new gate which wasn't even sanded down git splinters in my fingers. They need to go definitely breaking the law here
5/5
TrustpilotIncredibly friendly team and excellent…
Incredibly friendly team and excellent service
Agent replied · 11 June 2024
Hi there Sarah, thank you for the positive review.The team at Midland Heart.
1/5
GoogleThey are not very good at all not very helpful when u got change in circumstances won’t listen at all repairs never get done on time my hosing office is a right cow even knowing I have children try be honest to her always try putting me down
5/5
TrustpilotVery polite and explained everything…
Very polite and explained everything clearly
Agent replied · 11 June 2024
Hi Jaide, thank you for sharing your recent experience with us.The team at Midland Heart.
5/5
TrustpilotFast and efficent
Fast efficient service within 2 hours
Agent replied · 11 June 2024
Hi Carla, thank you for leaving us a positive review. If you there's ever anything else that we can help with, please don't hesitate to reach out.The team at Midland Heart.
5/5
Trustpilot598 Gipsy Lane Leicester Flush fix
I am happy with his work
Agent replied · 11 June 2024
Hi there Hava, thank you for taking the time to leave us a positive review. It's great to hear that you're happy with the service. The team at Midland Heart.
1/5
GoogleWhere do I start? Rude, dismissive, cheap & negligent. I have had a hell of a time as a tenant. From ignoring repairs to lying about advice offered. Record all telephone calls & request all communications to be sent to you as evidence. Never take their word for it. Avoid at all costs
1/5
TrustpilotMidlands heart is the worst housing…
Midlands heart is the worst housing association in the history of housing associations , they need to be investigated , their staff lack empathy , they don’t care about the tenants , they DO NOT CARE ABOUT VULNERABLE PEOPLE ,AS LONG AS THEY GET THEIR MONEY THATS IT ….
5/5
GoogleGreat friendly houseing association
Agent replied · 11 June 2024
Hi Sherree, thank you so much for taking the time out to leave us a positive review. The team at Midland Heart.
5/5
TrustpilotExceptional
Exceptional, happy customer.
Agent replied · 11 June 2024
Thank you for the positive review!The team at Midland Heart.
1/5
GoogleThis is the worse Housing Association all they do is take your money for rent and don't care about any repairs to their properties - they are a rip off who needs to be investigated, they harass you and stress you when you have arrears but takes responsibility for nothing.
1/5
Trustpilot.....
A bunch of soulless little c##ts honestly you can all go and suck your mums every last one of you c##ts
4/5
GoogleHelpful went with a friend to get a house
1/5
TrustpilotMake venruable people what 24hours only…
Make venruable people what 24hours only to come out a temporarily fix a problem until it gets worse and then housing officers balme there customer not colleagues I would never advise anyone to rent a home I am looking to move out ASAP
1/5
GoogleAvoid!! Unprofessional and customer relations is shocking, never answer emails, phone calls and when they abuse you over the phone they then state that surprise surprise that call wasn't recorded. Since 2005, I have had several final notice letters from our management agent due to Midland Heart banking our money and not paying the service charge bill!! Crooks!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Midland Heart Managing Agents for Cygnet hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Birmingham.
