Trusted Agent profile · Birmingham

Midland Heart Managing Agents for Cygnet Birmingham reviews

3.7

★★★★★ Good

1,184 reviews across 2 platforms

Bath Row, Birmingham, B15 1LZ

Midland Heart Managing Agents for Cygnet's office in Birmingham, at Bath Row, is rated 3.7 out of 5 across 1,184 reviews on two platforms, including 327 Google reviews rated 2.5.

Google logo

2.5 / 5

327

Reviews on Google

This office

Trustpilot logo

857

Reviews on Trustpilot

This office

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Kirils D , This gentle man very professional and well mannered he did a very good job

Very good this gentle man is well mannered and as done a good job

Ventura · 25 May 2023

Agent replied · 11 June 2024

Hi there, thank you so much for leaving us a positive review.The team at Midland Heart.

5/5

Trustpilot

Paul Bird- Lovely repair man very quick and helpful!

Lovely repair man very quick and helpful Thankyou so much! Paul Bird Thankyou again

Sharna · 22 May 2023

Agent replied · 11 June 2024

Hi Sharna, thank you for sharing your positive experience with us. The team at Midland Heart.

5/5

Trustpilot

Very happy service all house repair work done house…

Very happy service all work done house from midland heart thankyou

Mr · 14 August 2023

Agent replied · 11 June 2024

Hi there, thank you for leaving us a positive review.The team at Midland Heart.

5/5

Trustpilot

Very good job has been done very clean…

Very good job has been done very clean and tidy, friendly worker’s

Anwar · 12 July 2023

Agent replied · 11 June 2024

Hi Anwar, we really appreciate you taking the time to leave us a positive review. If there's ever anything else that we can help with, you know where to find us.The team at Midland Heart

1/5

Google

Can't wait for when I don't have to deal with them ever again.

Kaizar · 10 June 2023

Agent replied · 11 June 2024

Hi Kaizar, thank you for reaching out. If there's anything that we can support with or answer any questions, please don't hesitate to send our team an email to feedback@midlandheart.org.uk and we will keep a very close eye out for your email. The team at Midland Heart.

5/5

Trustpilot

Repairs all done

Repairs all done . Very friendly people and very helpful

Michelle · 21 August 2023

Agent replied · 11 June 2024

Thank you for the kind review Michelle.The team at Midland Heart.

5/5

Trustpilot

Attend immediately especially if there…

Attend immediately especially if there is an emergency

A · 3 October 2023

Agent replied · 11 June 2024

Hi there, thanks for leaving us a positive review.If there's ever anything else that we can help with, please don't hesitate to drop us an email to feedback@midlandheart.org.ukThe team at Midland Heart.

5/5

Trustpilot

Neal Inott fixed front door lock went…

Neal Inott fixed front door lock went above and beyond . Excellent service!

Nicky · 14 May 2023

Agent replied · 11 June 2024

Hi Nicky, thank you so much for reaching out and for sharing positive feedback.The team at Midland Heart.

5/5

Google

The receptionist was so kind and helpful. She explained ever in detail.

Shindo · 10 June 2023

Agent replied · 11 June 2024

Hi Shindo, thank so much for leaving us a kind review. We will be sure to pass on your feedback to our receptionist who will appreciate the kind words. The team at Midland Heart.

5/5

Trustpilot

People are friendly and was reassured…

People are friendly and was reassured on ever questions i asked

Lucy · 4 July 2023

Agent replied · 11 June 2024

Thank you Lucy for your kind review.If there's anything else we can help with, please don't hesitate to reach out.The team at Midland Heart.

1/5

Google

The HUB where you have to report repairs like a lift being out of order is a disgrace. It takes anything up to 18 minutes at 8:35am before anyone answers. That's if the line is not disconnected first!!! They don't even deserve 1 star. They also rip older people off by employing cheap tradesmen who rarely do a job properly,

S · 10 June 2021

5/5

Trustpilot

Excellent service very friendly and…

Excellent service very friendly and helpful and got the job done

Lorraine · 22 June 2023

Agent replied · 11 June 2024

Hi Lorraine, thank you for the kind and positive review.The team at Midland Heart.

1/5

Trustpilot

Dear James Watkins director of repairs

Dear James Watkins, Director of Repairs,

Daa · 25 April 2025

3/5

Google

Staff would not see us gad to ring back bas.

Chris · 15 July 2023

Agent replied · 11 June 2024

Hi Chris, thanks for reaching out. If you haven't already heard back from the team regarding your query, please could you send us an email to feedback@midlandheart.org.uk with your details and we can go from there. The team at Midland Heart.

1/5

Google

They have been accessing my property, for doing the neighbours repairs. Whilst I'm not home, jumping over the fence trespassing and leaving rubble and scaffolding in my garden. My house has nothing to do with the association it's privately owned. Your workers should be told not to trespass or leave rubbish in others gardens having no permission whatsoever or asking for keys from third party neighbours.

Musarat · 11 June 2019

5/5

Trustpilot

Needed toilet fan changing was done…

Needed toilet fan changing was done quickly. Great service

Furqan · 27 July 2023

Agent replied · 11 June 2024

Hi Furqan, thank you for leaving us a positive review.The team at Midland Heart.

5/5

Trustpilot

Tiana

Tiana , was very pleasant did a really good good job

Shantel · 25 May 2023

Agent replied · 11 June 2024

Hi Shantel, thank you for reaching out and for giving us a positive review.The team at Midland Heart.

5/5

Trustpilot

All the work undertaken was done…

All the work undertaken was done professionally and by friendly helpful work personnel.

Carl · 23 March 2023

Agent replied · 11 June 2024

This is great to hear, thanks for taking the time to leave us a review Carl.

5/5

Trustpilot

My experience was good beacause midland…

My experience was good beacause midland heart was polite and respectful.

Miss · 23 May 2023

Agent replied · 11 June 2024

Hi Krystal, thank you for leaving us a positive review.The team at Midland Heart.

1/5

Google

Nothing but stress!! Saving up to go private

Camilla · 14 August 2023

Agent replied · 11 June 2024

Hi Camilla, thank you for reaching out. It's not great to hear that you haven't had a good experience. We would really like to step in and review your case to be able to lend a hand. If you could please send over an email to feedback@midlandheart.org.uk with your full name, address and details surrounding your concern, we will get this looked into immediately. The team at Midland Heart.

5/5

Trustpilot

Midland heart have responded really…

Midland heart have responded really well with my query

Sophia · 17 July 2023

Agent replied · 11 June 2024

Hi Sophia, we're really pleased you had a good experience with us. Thanks for taking the time to leave a review.The team at Midland Heart

5/5

Trustpilot

great staff!

great staff!! great attitude efficiency on point amazing attributes and skills

Dawn · 17 May 2023

Agent replied · 11 June 2024

Hi Dawn, it sounds like you've had a great recent experience which is lovely to hear. If there's ever anything else that we can help with, please don't hesitate to drop us a message.The team at Midland Heart.

1/5

Google

They only give house's to people on there death bed

Sharonjit · 10 June 2023

Agent replied · 11 June 2024

Hi Sharonjit, thank you for reaching out and for leaving us a review. If there's anything that we can take a look into for you or answer any questions, please don't hesitate to send our team an email to feedback@midlandheart.org.uk and we will keep a close eye out. The team at Midland Heart.

4/5

Trustpilot

Midland Heart provides reasonably…

Midland Heart provides reasonably priced accomodation

David · 25 September 2023

Agent replied · 11 June 2024

Thank you David for the kind review.If you have any other feedback, please don't hesitate to drop us an email to feedback@midlandheart.org.ukThe team at Midland Heart.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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