Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotKirils D , This gentle man very professional and well mannered he did a very good job
Very good this gentle man is well mannered and as done a good job
Ventura · 25 May 2023
Agent replied · 11 June 2024
Hi there, thank you so much for leaving us a positive review.The team at Midland Heart.
★★★★★ 5/5
TrustpilotPaul Bird- Lovely repair man very quick and helpful!
Lovely repair man very quick and helpful Thankyou so much! Paul Bird Thankyou again
Sharna · 22 May 2023
Agent replied · 11 June 2024
Hi Sharna, thank you for sharing your positive experience with us. The team at Midland Heart.
★★★★★ 5/5
TrustpilotVery happy service all house repair work done house…
Very happy service all work done house from midland heart thankyou
Mr · 14 August 2023
Agent replied · 11 June 2024
Hi there, thank you for leaving us a positive review.The team at Midland Heart.
★★★★★ 5/5
TrustpilotVery good job has been done very clean…
Very good job has been done very clean and tidy, friendly worker’s
Anwar · 12 July 2023
Agent replied · 11 June 2024
Hi Anwar, we really appreciate you taking the time to leave us a positive review. If there's ever anything else that we can help with, you know where to find us.The team at Midland Heart
★★★★★ 1/5
GoogleCan't wait for when I don't have to deal with them ever again.
Kaizar · 10 June 2023
Agent replied · 11 June 2024
Hi Kaizar, thank you for reaching out. If there's anything that we can support with or answer any questions, please don't hesitate to send our team an email to feedback@midlandheart.org.uk and we will keep a very close eye out for your email.
The team at Midland Heart.
★★★★★ 5/5
TrustpilotRepairs all done
Repairs all done . Very friendly people and very helpful
Michelle · 21 August 2023
Agent replied · 11 June 2024
Thank you for the kind review Michelle.The team at Midland Heart.
★★★★★ 5/5
TrustpilotAttend immediately especially if there…
Attend immediately especially if there is an emergency
A · 3 October 2023
Agent replied · 11 June 2024
Hi there, thanks for leaving us a positive review.If there's ever anything else that we can help with, please don't hesitate to drop us an email to feedback@midlandheart.org.ukThe team at Midland Heart.
★★★★★ 5/5
TrustpilotNeal Inott fixed front door lock went…
Neal Inott fixed front door lock went above and beyond . Excellent service!
Nicky · 14 May 2023
Agent replied · 11 June 2024
Hi Nicky, thank you so much for reaching out and for sharing positive feedback.The team at Midland Heart.
★★★★★ 5/5
GoogleThe receptionist was so kind and helpful.
She explained ever in detail.
Shindo · 10 June 2023
Agent replied · 11 June 2024
Hi Shindo, thank so much for leaving us a kind review. We will be sure to pass on your feedback to our receptionist who will appreciate the kind words.
The team at Midland Heart.
★★★★★ 5/5
TrustpilotPeople are friendly and was reassured…
People are friendly and was reassured on ever questions i asked
Lucy · 4 July 2023
Agent replied · 11 June 2024
Thank you Lucy for your kind review.If there's anything else we can help with, please don't hesitate to reach out.The team at Midland Heart.
★★★★★ 1/5
GoogleThe HUB where you have to report repairs like a lift being out of order is a disgrace. It takes anything up to 18 minutes at 8:35am before anyone answers. That's if the line is not disconnected first!!! They don't even deserve 1 star. They also rip older people off by employing cheap tradesmen who rarely do a job properly,
S · 10 June 2021
★★★★★ 5/5
TrustpilotExcellent service very friendly and…
Excellent service very friendly and helpful and got the job done
Lorraine · 22 June 2023
Agent replied · 11 June 2024
Hi Lorraine, thank you for the kind and positive review.The team at Midland Heart.
★★★★★ 1/5
TrustpilotDear James Watkins director of repairs
Dear James Watkins, Director of Repairs,
Daa · 25 April 2025
★★★★★ 3/5
GoogleStaff would not see us gad to ring back bas.
Chris · 15 July 2023
Agent replied · 11 June 2024
Hi Chris, thanks for reaching out. If you haven't already heard back from the team regarding your query, please could you send us an email to feedback@midlandheart.org.uk with your details and we can go from there.
The team at Midland Heart.
★★★★★ 1/5
GoogleThey have been accessing my property, for doing the neighbours repairs. Whilst I'm not home, jumping over the fence trespassing and leaving rubble and scaffolding in my garden. My house has nothing to do with the association it's privately owned.
Your workers should be told not to trespass or leave rubbish in others gardens having no permission whatsoever or asking for keys from third party neighbours.
Musarat · 11 June 2019
★★★★★ 5/5
TrustpilotNeeded toilet fan changing was done…
Needed toilet fan changing was done quickly. Great service
Furqan · 27 July 2023
Agent replied · 11 June 2024
Hi Furqan, thank you for leaving us a positive review.The team at Midland Heart.
★★★★★ 5/5
TrustpilotTiana
Tiana , was very pleasant did a really good good job
Shantel · 25 May 2023
Agent replied · 11 June 2024
Hi Shantel, thank you for reaching out and for giving us a positive review.The team at Midland Heart.
★★★★★ 5/5
TrustpilotAll the work undertaken was done…
All the work undertaken was done professionally and by friendly helpful work personnel.
Carl · 23 March 2023
Agent replied · 11 June 2024
This is great to hear, thanks for taking the time to leave us a review Carl.
★★★★★ 5/5
TrustpilotMy experience was good beacause midland…
My experience was good beacause midland heart was polite and respectful.
Miss · 23 May 2023
Agent replied · 11 June 2024
Hi Krystal, thank you for leaving us a positive review.The team at Midland Heart.
★★★★★ 1/5
GoogleNothing but stress!! Saving up to go private
Camilla · 14 August 2023
Agent replied · 11 June 2024
Hi Camilla, thank you for reaching out. It's not great to hear that you haven't had a good experience. We would really like to step in and review your case to be able to lend a hand. If you could please send over an email to feedback@midlandheart.org.uk with your full name, address and details surrounding your concern, we will get this looked into immediately.
The team at Midland Heart.
★★★★★ 5/5
TrustpilotMidland heart have responded really…
Midland heart have responded really well with my query
Sophia · 17 July 2023
Agent replied · 11 June 2024
Hi Sophia, we're really pleased you had a good experience with us. Thanks for taking the time to leave a review.The team at Midland Heart
★★★★★ 5/5
Trustpilotgreat staff!
great staff!! great attitude efficiency on point amazing attributes and skills
Dawn · 17 May 2023
Agent replied · 11 June 2024
Hi Dawn, it sounds like you've had a great recent experience which is lovely to hear. If there's ever anything else that we can help with, please don't hesitate to drop us a message.The team at Midland Heart.
★★★★★ 1/5
GoogleThey only give house's to people on there death bed
Sharonjit · 10 June 2023
Agent replied · 11 June 2024
Hi Sharonjit, thank you for reaching out and for leaving us a review. If there's anything that we can take a look into for you or answer any questions, please don't hesitate to send our team an email to feedback@midlandheart.org.uk and we will keep a close eye out.
The team at Midland Heart.
★★★★★ 4/5
TrustpilotMidland Heart provides reasonably…
Midland Heart provides reasonably priced accomodation
David · 25 September 2023
Agent replied · 11 June 2024
Thank you David for the kind review.If you have any other feedback, please don't hesitate to drop us an email to feedback@midlandheart.org.ukThe team at Midland Heart.
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