Trusted Agent profile

MECS reviews

4.5

★★★★★ Excellent

255 reviews across 1 platform

318 High Street, Harborne, Birmingham B17 9PU

MECS's Birmingham office at 318 High Street is rated 4.5 out of 5 across 255 reviews on 1 platform, including 255 Google reviews rated 4.5. Checked 9 October 2026.

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4.5 / 5

255

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

1/5

Google

Bad customer service and rude. I let out a house with mecs . The tenants complained that Sami was very aggressive when asking them if paperwork had been signed and when deposit would be paid. I had to wait weeks for my copy of the tenancy agreement. Mecs managed the property for me. I had to keep asking Sami when the rent would be paid into my account each month to remind him. Very unprofessional.

Charlie · 13 June 2017

Agent replied · 11 June 2024

Your review isn't valid, without a property address or any record of your name in our system how are we meant to even consider approaching your review. Thanks, but next time you try to slander a company at least make your review more believable

5/5

Google

I just wanted to write a review about the agent Kashni that toured me around a house, she was very lovely and easily answered all the questions I asked.

Yetunde · 16 February 2026

Agent replied · 16 April 2026

Thank you so much Yetunde, for sharing your experience. We’re happy to hear that Kashni made your viewing pleasant and took the time to answer all of your questions. She always strives to provide a welcoming and informative experience, and we truly appreciate you taking the time to leave this feedback. Melissa.

5/5

Google

Was a seamless experience selling through Mecs. Sara was very responsive and on the ball throughout the sale process. Thank you.

Samuel · 2 December 2024

Agent replied · 9 December 2024

Thank you for your lovely review Sam, we hope to work together in the future.

5/5

Google

MECS managed my rental property for 10 years and were always fantastic - honest, quick with repairs and finances and completely on the ball. I trusted them completely. When they sold the property for me, again the service was beyond excellent. Sami really knows the market, it sold rapidly with lots of offers and we got more than expected. I highly recommend MECS to everyone for sales and letting.

Ellen · 2 December 2024

Agent replied · 9 December 2024

Many thanks for your kinds words. It’s been a pleasure working along side you for many years. Wish you all the best.

5/5

Google

Met with sami and was introduced to Sophie aswell. Both very kind and welcoming. Sami took the time to explain everything clearly and thoroughly and made the whole process a lot more smooth and less stressful for us as it was our first time being a landlord. Would 110% recommend them to anyone regardless if they're landlords or trying to find a property. Make sure you go to MECS if you want the best you can get.

Max · 28 July 2024

Agent replied · 27 August 2024

Thank you Max, we appreciate your business.

4/5

Google

I have recently completed the purchase of a property through MECS and with the help of Sara it was an incredibly smooth and easy process, and Sara stayed in touch thoroughly throughout and ensured things got over the line in as timely of a manner as possible. I also had the pleasure of being assisted by Melissa with multiple property viewings. She was always very helpful, answering any questions I had and even helping me to measure up some of the rooms. Would highly recommend MECS

James · 11 August 2025

5/5

Google

Gordon road, Birmingham: I am sincerely grateful for the prompt and precise guidance provided through WhatsApp and email, from the initial document checks to the quickly. Thanks to their efficiency, I was able to move into my new home on Gordon Road within just two weeks. I extend my heartfelt thanks to everyone who assisted with the process, and I greatly appreciate their continued responsiveness to my queries even after moving in. I would highly recommend this estate agency to anyone seeking a home.

Su · 11 August 2025

5/5

Google

Very high quality service. Sami and Maddy were with me through every step of a difficult process and were fully supportive when things did not go to plan. They certainly rate higher than other estate agents I have used. I would thoroughly recommend them. (Source : allAgents)

Judith · 12 June 2023

Agent replied · 11 June 2024

Thank you for your kind words Judith.

5/5

Google

Melissa is friendly, helpful, hard working and if you're looking for someone to help sell or buy a house for you, then look no further than MECS!

Sam · 13 August 2024

Agent replied · 11 June 2024

Sam we explained that we had to cancel the viewing because a staff member had a bereavement and couldn’t make it. Then we managed to get another agent to show the house but they were running late which we told you about. We had three other viewings at the house at 1.30pm and we showed those parties around. There was someone at that house between 1.40pm and 2.10pm did you knock the door? With regards to the drive, it doesn’t say anywhere in the advert about a drive so you either didn’t read the advert or you got it confused with another house. If you want to view the property get in touch.

5/5

Google

I've had a brilliant experience working with MECS. I recommend Sophie and the team, smooth sailing from start to finish, they are really good at what they do!

Chloe · 28 July 2024

Agent replied · 27 August 2024

Thank you Chloe.

5/5

Google

Was shown around a gorgeous property today by Kashni. So friendly and welcoming, I couldn’t fault her. We had a lovely chat and also a laugh too, spoke about a range of different …

OilBeefHooked · 16 December 2025

Agent replied · 16 April 2026

Thank you so much for your lovely feedback. We’re delighted to hear that Kashni made your viewing such a welcoming and enjoyable experience. She always strives to make clients feel comfortable while providing all the information they need, … More

5/5

Google

When my sale became complicated I realised what a difference a good estate agent can make. Sami, from MECS, was the one person who could talk to everyone involved: to me, to the buyer and to all four sets of solicitors. Sami was more than good. He was easy to contact, answered all my questions and kept things moving when the process slowed. He helped to preserve my sanity and I'm grateful.

Margaret · 13 June 2016

Agent replied · 11 June 2024

Thank you for the positive feedback!

5/5

Google

MECS provide an amazing service and we can’t recommend them enough! The team are always supportive and willing to help! Great work Sami, Sophie and team!

Umor · 28 July 2024

Agent replied · 27 August 2024

Thanks Umor.

5/5

Google

MECS provided exceptional service throughout the entire process. Their market knowledge, responsiveness, and negotiation skills were top-notch. I felt well-guided and informed every step of the way. They were efficient, professional, and always available to answer questions. They made the home-buying experience smooth and stress-free going above and beyond to find the perfect home. Their honesty and transparency were refreshing. Communication is key and promptly returned calls, and ensured a seamless process. A pleasure to work with.

Samantha · 10 May 2024

Agent replied · 27 August 2024

Thank you for the kind words.

5/5

Google

Sophie from MECS has been brilliant at communicating with us and making the tenancy starting process quick and professional. They use independent specialists for the inventory, references, etc. to avoid bias. It has been a secure process and I feel confident that our tenancy will continue as it's begun.

Bethan · 16 March 2026

5/5

Google

We carry out maintenance work for MECS, having worked in this sector for many years. They are by far the best and most professional agent we have worked with, Melissa Langham who we deal with is so helpful and a real credit to the company, she makes our job so much easier by getting all the correct job information to us, and keeping us informed, nothing is to much trouble for her, always very professional. Any landlords looking for a management agent should consider using MECS you won't be disappointed.

DNS · 14 December 2023

Agent replied · 11 June 2024

Thank you Debbie.

5/5

Google

I highly recommend Sami and the Team at MECS I trust Sami, hence the reason I went back to him a second time. His valuations are spot on. Sami is honest and direct which I like Thank you Sami

Barbara · 12 June 2023

Agent replied · 11 June 2024

Thank you for your kind review Barbara.

5/5

Google

Renting with Sara was a breeze. Her knowledge of the rental market and attention to detail ensured a smooth process. Sara’s friendly and approachable manner made the entire experience enjoyable.

Monika · 13 January 2024

Agent replied · 11 June 2024

Thank you for your kind words, we hope to work with you again.

5/5

Google

Melissa is an absolute star with complete professionalism, a warm and enthusiastic personality and will. Go above and beyond.

Tom · 6 August 2024

Agent replied · 27 August 2024

Thank you for your review Tom.

5/5

Google

Luke, Sara and Sammy were a pleasure to work with. Exchanged in 3 weeks which was an unbelievable turn-around. Straight forward and great guys to work with and I look forward to future projects with them. Thanks guys

Umar · 12 June 2023

Agent replied · 11 June 2024

Thanks for the review. This was a record, I think it was 20 days, so one better! Have a great time in your new home

5/5

Google

Best rental company I’ve dealt with very clued up. Sophie is a credit to the company. Well done

Dave · 6 August 2024

Agent replied · 27 August 2024

Thank you Dave.

5/5

Google

A brilliant agent.Great find. Met and interviewed Sami the owner this Monday morning, due to fantastic promotion and marketing let my property within 24 hours. Set up 8 viewings, so I had the choice of tenants and was given great feedback. The photos and marketing video presented the property in its best possible light. A friendly, professional, organised team. Questions and information communicated promptly and effectively.

Jayne · 28 July 2024

Agent replied · 27 August 2024

Thank you for your kind Jayne, we have enjoyed helping you find a tenant.

5/5

Google

Brilliant from start to finish. Communication throughout the entire process was second to none. Thank you Sami, Sara and the team at MECS!

Eve · 12 April 2024

Agent replied · 11 June 2024

Thank you for your kind words, I am happy to hear you had a great experience working with the MECS team.

1/5

Google

This agrency completely try to cover there mistakes , mecs called me in the morning 10:13 am and i conformed I am coming for viewing at 15:30pm , then they called me 12:38 pm I am busy I didn’t pick the call and I call back at 13:35 pm and they said they gone a call back and they call back at 13:37pm and they said they are cancelling and how shameless they are and they replied to my review that they are tried to say from the morning, useless staff ever and very rude when they are talking useless stuff, they don’t even know how to talk with customers worest staff ever .

Vara · 15 September 2023

Agent replied · 11 June 2024

Leaving two negative reviews because the house you wanted to view has gone is shameful. We left a voicemail which you have totally ignored. Once again your attitude to a cancelled viewing is shameful. Swearing, aggression and now stooping to the level of leaving two reviews because of a cancelled appointment. Trying to damage a business because you didn’t get to view a house. That’s pretty shameful

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read MECS's Google reviews

Questions about MECS

How many reviews does MECS have?

MECS's Birmingham office has 255 reviews across 1 platform: 255 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is MECS's rating?

MECS is rated 4.5 out of 5 across all 255 reviews, and 4.5 out of 5 on Google from 255 reviews, checked 9 October 2026.

Where is MECS's Birmingham office?

MECS, 318 High Street, Harborne, Birmingham B17 9PU.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.