Trusted Agent profile · Birmingham

MECS Birmingham reviews

4.5

★★★★★ Excellent

255 reviews across 1 platform

318 High Street, Harborne, Birmingham, B17 9PU

MECS's office in Birmingham, at 318 High Street, is rated 4.5 out of 5 across 255 reviews on 1 platform, including 255 Google reviews rated 4.5.

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4.5 / 5

255

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

Hi, I have recently done the viewing from this company MECS through Zoopla .. I have a very great experience specially, the lady who come to show the property MELIESSA was really sweet and helpful because we have a 2 property viewing one by one so she offered me a lift also and took us to the property and showed us. It was a really kind gesture… ..highly recommend…

Shazia · 12 July 2025

Agent replied · 10 September 2025

Thank you so much, Shazia! I hope you find a property for your family. Melissa.

5/5

Google

We have completed on a property that we have purchased through MECS and I have to say what a pleasure it has been to work with Sami, Melissa and Sara through the whole process. Right from the start, from viewing the property with the lovely …

Sarah · 16 February 2026

Agent replied · 16 April 2026

Thank you Sarah. I enjoyed showing you the property. I cant wait to see what unfolds for your future! Melissa

5/5

Google

Excellent and friendly service by Sami and his team, communication was great from start to finish buying my home through them. Thank you!

Sunny · 9 April 2026

5/5

Google

MECS did excellent work selling us a Flat at Britannic Park. Sami was accessible, thorough detail driven approach from contract to completion. Sara as well, was indispensable with every interaction. Sami also recommended wonderful services for Solicitors, inspections or more. AFTER completion, Sami continues to be caring and reliable in every regard. Thank you to the MECS team, we appreciate you.

Michael · 15 September 2023

Agent replied · 11 June 2024

Thanks Michael

5/5

Google

Thanks Melissa for the viewing on alcester road today. Very helpful and good energy!

Richard · 3 September 2025

Agent replied · 10 September 2025

Thank you Richard, were looking forward to moving you in. Melissa.

5/5

Google

I bought a house from MECS in November 2020. I called them on the Thursday and viewed the house the next day. Sami Mubarak showed us around and answered our questions (which were many). He provided the information for which we asked courteously, concisely and fully. It was clear that he had a deep and thorough knowledge of this house and also the broader property market in Harborne and Edgbaston. Our offer was accepted without any drama, solicitors were instructed forthwith and the sale happened seamlessly without me being stressed. Even after Sami had passed the matter to solicitors, he still called regularly to update us. I have bought a number of houses over the last 10 years and this has been the most straightforward purchase. MECS put a lot of effort into making sure that we knew what was happening every step of the way and if I called or emailed Sami or one of his team would call back within a few hours at most. I would not hesitate to recommend MECS to any potential purchaser. MECS is most efficient, helpful and very clear about anything a purchaser needs to know. What was really noticeable was that Sami and his team regularly stayed in touch until the sale was concluded. Thank you Sami Mubarak and your team

Barbi · 12 June 2021

Agent replied · 11 June 2024

Thank you so much for such a positive review!

5/5

Google

We hired MECS to market our flat for sale and as it was sensibly and competitively priced based on their advice, we had a lot of interest. The onward process was slower than we liked purely due to the other party, but Sara really was instrumental at getting us to finish line. She was very approachable, proactive and responsive throughout the entire process. I would definitely recommend MECS and Sara!

NH · 26 March 2026

5/5

Google

I’m giving 5 stars because of Kashni’s professionalism and excellent communication throughout the entire renting process with MECS, from start to finish. She was incredibly helpful, responsive, and made everything smooth and stress-free. Thank you for your hard work, you’re amazing.

Emmanuel · 16 February 2026

Agent replied · 16 April 2026

Thank you so much! I truly appreciate your kind words and the 5 star review. Kashni said it was a pleasure assisting you throughout the renting process, and she is so glad she could help make everything smooth and stress free for you. Wishing you all the best, and thank you again for choosing MECS!

5/5

Google

Great experience with the lettings service . Kashni was professional, friendly and very helpful throughout. She made everything easy and stress free. Highly recommend.

Anan · 16 February 2026

5/5

Google

Absolutely brilliant. Sophie is one of the most pleasant hardworking responsive and efficient agents that I have ever worked with. It is when things go wrong that you can tell good agents from mediocre and Sophie who works for mecs is in the category of an excellent agent.

Mukul · 13 March 2024

Agent replied · 11 June 2024

Thank you for your kind words Mukul. We look forward to working with you in the future.

5/5

Google

I have 5 properties in Harborne and over the years I have been using MECS as my letting agency and have been very pleased with the service. The team are fantastic and on numerours occasions Sami the proprietor has taken his time out personally over the phone with some honest, helpful, accurate, aiding, professional advice for me. Though my thanks, praise, gratification and recognition is to their Senior Sales & Lettings Negotiator Ryan Beaumont. Credit is due to here as his sourcing abilities with finding quality tenants are fast, professional, reliable & efficient. I believe he is a perfect representation for the business working with trusting prospective tenants & buyers of which are looking for properties. I couldn’t be happier and fortunately I have never had any problems as he keeps me updated throughout the whole lettings process. Their is office is warming & approachable, I would confidently say administratively they are just as reliable. Documents wise they send me everything I require without prompting them which is rare amongst the majority of agents on the High Street. For an Independent Boutique Estate Agents Ryan ( Sami - Owner) and his team are definitely are a growing competitive Brand/Estate Agents having the edge over Harbornes larger supposedly leading competitors! Thanks - much appreciated valued service.

Ed · 12 June 2020

Agent replied · 11 June 2024

Mr Ahmed Thankyou for your review and valued custom.

5/5

Google

I have dealt with MECS for almost 2 years now and dealt with Ryan from day one. I have never had anything but good polite service and most of all reliability from him and MECS in general, whenever needed. They have a no nonsense attitude and ability to back up what they offer which is a relief and something many other agents in the past have failed to do. I would and do recommend them at any opportunity given.

Ranj · 12 June 2020

Agent replied · 11 June 2024

Ranj Thankyou for taking the time to review us. We are pleased you are happy with our service. Thankyou for your valued custom.

1/5

Google

Horrendous experience and never again! Our house was rented out as a managed let more than two years ago. To start with you will be told that '' we have great links with doctors and MoD'', so getting great Tenants will not be an issue at all! Well the doctors who were sent to stay at our home were later discovered to be medical students (yes nearly doctors) who managed to wreck the place. Tenants were calling us through the duration of the tenancy, because MECS would not do a thing if something had broken down, what's the point in paying for a managed let if the tenants keep contacting the landlords. On one occasion Samy was on holiday and a lady was in charge who was least helpful (arrogant) and hard for the tenants and the landlords to deal with. On an odd occasion if we had entrusted MECS to resolve any issue, wallet was also getting significantly lighter. Towards the end of the tenancy we could not wait to snap our ties with MECS and the tenants he brought. For the wreckage the tenants caused at the house he would not even let us charge the tanants from the deposit. We had to invest significantly to fix the bathroom, kitchen ( a new oven and grill) and the other damages caused in the house. Still MECS or Samy would not allow us to charge the tenants for this ( yeah! good news for tenants). All in all, we would not bother to even consider MECS again. If you still want to fall for sweet talk at the first meet, which sounds as if 'wow, he knows what he is talking about and looks like he has contacts', at least make sure that the deposit is in your DPS account in case the tenants wreck your place.

Arun · 13 June 2019

Agent replied · 11 June 2024

Arun, thanks for your feedback. Tenants caused some damage however I would hardly call £300 worth of damage “wrecking” the place. There were marks on walls, Mouldy silicone, dirty oven, dirty plug holes. The whole deposit was resolved between all parties and paid back. After you were rude to one of our staff and made them cry we were happy to not have to deal with you either.

1/5

Google

I have only given 1 star as that is the minimum option. I write as a tenant. MECS have consistently proven themselves to be unhelpful, unprofessional and unreliable. In particular a Mr Mubarak has been evasive, rude and at times lied to us. IF you have to/choose to deal with MECS, I strongly recommend insisting that everything be put in writing. Anything claimed in person that can’t be proven at a later date will be disputed. I have rented for many years but have never dealt with an agency like this. Avoid if possible.

Felicia · 13 June 2019

Agent replied · 11 June 2024

Thanks for the review, we take your feedback on board. However we find it to be very unfair as the property was managed by the landlord for the entirety of the contract until the last month when he sold the unit. Whereby we had to take over, we allowed you to end your contract early with a pro-rata rent. Your comments of evasive, rude and lying are ridiculous let alone nonsense. I doubt you can even conjure up an example of when we had evaded, lied or been rude to you. Something to make your flaky review more exaggerated I guess. Yet another tenant writing a complaint because they were charged for cleaning at the end of their tenancy. When you moved in you were provided with a video inventory of the whole flat which you agreed with. When you moved out the flat was filthy, all you had to do was clean it. We only charged for cleaning which you agreed with. When you moved out you refused to sign the check out form then tried to dispute everything. We settled with the cleaning and we moved on. A 1* review can be helpful for landlords and tenants as if they read the review and our response they can see what actually happened. Thanks MECS

5/5

Google

I can highly recommend Sami and his amazing team and the full suite of services they offer! Not only was the turn around time quick Sami & Ryan came out to see me personally several times, Sami’s knowledge in the industry is incredible and he has a great energy and helped me so much, he took all the hassle out of renting my property, put me in touch with the right people for refurbishments and kept me in the loop at all stages! I’m a very happy client indeed and cannot thank them enough so if you are looking to rent or sell your property then definitely use Mecs!

Yasmin · 13 June 2019

Agent replied · 11 June 2024

Yasmin. Thanks for your kind words. Glad you’re happy with service. Please recommend.

5/5

Google

Sami and his team are brilliant. Not only do they know the Harborne , Barewood, Edgbaston markets intricately but they also can answer all of those questions about best primary schools, secondary schools, local religious services and communities even where the best parent & toodler groups are . Sami works in Harborne but more importantly he lives there also so he can answer all these questions 1st hand. Not so much an estate agent more of a community hub. Great guy who takes lots of the stress out of either moving house, finding a tenant or somewhere to rent. And once you've done business with Sami you can pop next door for a chilled coffee or drink at Boo Boo or if feeling more energetic Harborne pool for a swim.

Gerard · 13 June 2018

Agent replied · 11 June 2024

Thank you for your review! Really appreciate the feedback!

5/5

Google

After having a disastrous experience and having no sale still after a year with another estate agents (shipways). I decided to change to MECS. It was the best decision. After just one week up for sale I had two decent offers on my property and excepted the highest. I found Sami a pleasure to work with, he was so professional and constantly chasing solicitors, the housing association(who were a nightmare) and anybody else who needed prodding . He even helped me get my electrical safety checks sorted. I would definitely recommend MECS. Thank you Sami

Carl · 13 June 2018

Agent replied · 11 June 2024

Carl, Many thanks for the review, hopefully new vendors will read this and start enquiring about our service. Good luck with your next step.

5/5

Google

I have no hesitation in recommending MECS Sales and Lettings, the service I received was fantastic. I had 18 months of having no interest from buyers wishing to view my house with Taylors Estate Agency prior to speaking to Sami at MECS. Sami took professional looking photographs and gave our house the attention it deserved. We had three viewings arranged in the first week and the house was sold subject to contract within 8 days. Great service and communication throughout and Sami made sure everything ran smoothly right up to completion.

Dan · 13 June 2016

Agent replied · 11 June 2024

Thank you for the positive feedback!

5/5

Google

I cannot recommend MECS Sales & Lettings enough. They are an incredible business who always deliver a professional and personable client service. A special thank you to Melissa who always goes above and beyond!

Carissa · 6 August 2024

Agent replied · 27 August 2024

Thank you Carissa, we enjoy working with you.

5/5

Google

Great team who went the extra mile, special thanks to Maddy and Sami for all the hard work and problem solving especially towards the end of the purchase. I would recommend MECS as they are a responsive team keeping you updated every step in the way. we are grateful for everything they did.

Dee · 12 June 2023

Agent replied · 11 June 2024

Thank you for your kind words

5/5

Google

The best team! Always happy to help and nothing is too much for them. I have dealt with Melissa on several occasions and found her service to be nothing but professional and friendly.

Marie · 28 July 2024

Agent replied · 27 August 2024

I am glad to hear.

5/5

Google

Thanks to the MECS team and especially to Melissa who has been very friendly, helpful and supportive in getting things progressed and keeping me up to date with any enquiries I've made, it makes all the difference. Thanks Melissa it really is much appreciated.

Aisha · 14 December 2023

Agent replied · 11 June 2024

Thank you Aisha, we really appreciate and value your words

5/5

Google

MECS were great all through the purchase process. A great team who went the extra mile, special thanks to Maddy and Sami for all the hard work and problem solving especially towards the end of the purchase. I would always recommend MECS . I am grateful for everything they did.

Mohamed · 12 June 2023

Agent replied · 11 June 2024

Thank you Mohamed, we hope to work with you again.

5/5

Google

I would highly recommend MECS Sales & Lettings as they are really friendly, helpful and a professional team. Sami was great on giving advice and support on buying a property and made the whole process easy and straightforward. Thank you very much!

Erjon · 14 December 2023

Agent replied · 11 June 2024

Thank you Erjon, we hope you are settling into your property

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read MECS's Google reviews

Questions about MECS Birmingham

How many reviews does MECS Birmingham have?

MECS's Birmingham office has 255 reviews across 1 platform: 255 on Google.

What is MECS Birmingham's rating?

MECS Birmingham is rated 4.5 out of 5 across all 255 reviews, and 4.5 out of 5 on Google from 255 reviews.

Where is MECS's Birmingham office?

MECS Birmingham, 318 High Street, Harborne, Birmingham, B17 9PU.

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