5/5
GoogleThe agent was at the premises on time and explained everything I needed to know
Agent replied · 30 September 2026
Hi Jay, Thank you for your feedback! We’re pleased to hear our agent was punctual and … More
Trusted Agent profile · Birmingham
Verified
Martin & Co Birmingham Harborne reviews
★★★★★
2,201 reviews across 4 platforms
143 High Street, Harborne, Birmingham, B17 9NP
Part of Martin & Co, see every office.
Martin & Co's office in Birmingham, at 143 High Street, is rated 4.5 out of 5 across 2,201 reviews on four platforms, including 1,625 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
1,625
Reviews on Google
This office
27
Reviews on Facebook
This office
546
Reviews on Trustpilot
This office
Reviews
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
Google5/5
GoogleAbsolutely happy with the service provided by Zainab Khan as a property manager, she was prompt, efficient and polite, i would recommend to all my landlords…i can confirm all my tenants are happy also, especially after i have been away on business in Morocco for almost 7 months. Senior title was definitely deserved!
4/5
GoogleMuhammed Uddin is an efficient and remarkable lettings consultant. He is punctual and answered all of our queries.
5/5
GoogleI would like to say a big thank you to Luis for his professional service providerd during our search. I am well pleased and Satisfied with Martin & CO and can recommend anyone to use their service. Well done.🥰
5/5
GoogleRebekah did very well in showing us round the property via whatsapp video/virtual viewing. I like the property and would want to let. Thank you Rebekah for the your Zuberu
5/5
GoogleNathan was very helpful in answering multiple extensive questions in a professional manner and helped guide me through the application process. Luke Cutts
5/5
GoogleI have been looking for a property and have done a number of viewings with Martin & Co Harborne. I am really impressed with the level of professionalism by the Lettings team in particular Oscar Hubball. Highly recommend!
5/5
GoogleVery pleased with the service from Martin and Co, Jess in particular, who got more involved than required to get the sale completed after short notice and pressure from the buyers to complete on a specific date. We were happy with every aspect of the service provided and appreciate your advice and guidance. I would definitely recommend you. Thanks again.
Agent replied
Thank you very much for your positive review, your feedback is appreciated. Regards, Martin & Co
5/5
TrustpilotReally helpful team and everyone is…
Really helpful team and everyone is really friendly especially Debbie who is our property manager :)
5/5
TrustpilotHad two viewings with Zack who was very…
Had two viewings with Zack who was very friendly and helpful with all my enquiries.
5/5
GoogleVinnay Sharma has been very helpful in relation to the sale of my property. Good service.
5/5
GoogleExcellent service and friendly staff. Especially Charlotte who always looks after me 👍 …
Agent replied
Thank you very much for your positive review, your feedback is appreciated. Regards, Martin & Co
1/5
FacebookEveryone AVOID @MACBirmingham !!! See my full review below. They are liars. Service received from Jake was disgusting. We waited 2 weeks after putting an offer on a property only to find out they gave it to someone else!!#martinandco #avoid #badestateagents
1/5
GoogleI am highly disappointed in this agency. I was called after going for a viewing and the landlord is happy with my offer and is willing to meet I and my husband to finalize everything. With this great news, we stopped every viewing I had. …
1/5
GoogleThe contract and services are one sided towards the landlord. The turnaround time to resolve issues typically more than 3 months with constant chasing via calls and emails. AVOID MARTIN&CO. AT ALL COST. UNFORTUNATELY MY LANDLORD IS FROM HELL, AVOID B15 3EE GATED COMMUNITY, INCONSIDERATE NEIGHBOURS!!!
5/5
GoogleTommy was really helpful when it came to viewing property and now hoping to get tenancy agreed :)
1/5
Google* BEWARE - AVOID AT ALL COSTS * DO NOT RENT FROM MARTIN & CO * I would give them -5 stars if it was possible. The worst and most unprofessional letting agent I have ever dealt with - namely Shanti Bailey and Marie Littleford from Property Management. They are completely clueless about property law and will never ever admit to being in the wrong. Firstly, they refused the notice I gave to end my tenancy and wanted to hold me accountable for rent payments for the foreseeable future. Just to clarify, my tenancy was no longer fixed-term and had been on a periodic tenancy for the past year. I contacted other legal bodies to seek advice and I was well within my rights to serve notice to end my tenancy. No matter how much EVIDENCE I gave them to state that I had every right to give notice, they kept responding with endless lies and false claims. They argued that they could hold me captive in that property for the foreseeable future/rest of my life and that I had no right to leave, ever (anyone come across a tenancy like this before?!), so I would be accountable for rent payments forever. Not only this, Shanti also lied to me on numerous occasions (via telephone and email) stating she was SO CERTAIN I was unable to leave and that she had evidence proving this. Obviously, I never received any evidence at all as it doesn't exist! She later lied and said she never made such claims. Even I though I don't work in property, I know where I stand with my rights based on *FACTUAL EVIDENCE* i.e. not my personal opinion. They eventually decided to accept my notice to end the tenancy (at this point, I had already moved out and returned my keys to the branch - which was accepted funnily enough, despite them refusing the notice I provided a month beforehand). The issues didn't stop there. After this, I wrote a complaint to them several months after moving out regarding the issues I experienced as well as an attempt to obtain a response regarding my deposit repayment request (which I had already requested a repayment for 2+ months ago). As expected, they responded with more lies and false claims. This left me no choice but to submit a statutory declaration claim (which required a lawyer) through the Deposit Protection Scheme in order to get a response from Martin & Co. I finally received my deposit back after almost 8 months since moving out, though this is only as a result of the action I had taken. If I hadn't gone out my way to try retrieve my deposit, it would've still been stuck awaiting their response for who knows how long! I could write so much more regarding their poor service but the word count probably isn't enough to do so... Not to mention the amount of my time they have already wasted. Bottom line - avoid them at all costs unless you want to be faced with a massive headache of endless arguments/problems! Or be held captive in your rented property for the rest of your life for that matter...
5/5
GoogleWe have been letting for the last five years in Harborne and had another property to let in Bearwood, we had never used Martin & Co before so was slightly hesitant but after meeting Oscar there was no need to worry, from the go everything …
5/5
GoogleFruitful future cooperation for ever
Agent replied · 21 September 2026
Hi Khalil, Thank you for your kind words! We look forward to a fruitful and long-lasting cooperation with you. … More
5/5
TrustpilotGreat experience with Nathan and team…
Great experience with Nathan and team at Martin & Co. re a potential letting. Very responsive and helpful.
5/5
GoogleVery polite, arrived for the viewing early so zac rushed down to meet us. Good experience all round
5/5
GoogleMartin&Co are great.,Vinnay and Damien during the process have been a great help in finding our house. They were very welcoming and helped us with all our questions which we greatly appreciate… as there were a lot! I have recommended Martin&Co onto family and friends. Service was great and we love our new home! Thanks VInnay and Damien for all your help !
5/5
GoogleSammy Matthews has been amazing all through our process and our application hasn't been the easiest. Thsnk you so much for helping us have the chance in giving our boys a house for the new year!!
5/5
TrustpilotFriendly and helpful
Friendly and helpful, Ben made the viewing easy and comfortable.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About Martin & Co Birmingham
We specialise in property sales and residential lettings across Harborne, Edgbaston and the surrounding areas - providing specialist advice, and support across all areas of the property market. Deepa Sohal is Managing Director at Martin & Co Harborne and along with her dedicated team, is passionate about supporting local people find their perfect house to buy or rent. Harborne is an upmarket area, with many pubs, bars and restaurants. It benefits from good transport links, and Birmingham City Centre is just five miles away which offers world class shopping and excellent employment opportunities. There is a wide range of property types available to suit every individual need in and around Harborne from studio flats to six bedroomed detached houses. Whether you are looking to buy, sell or invest in a property in or around Harborne or you would like a free valuation, please do get in touch.
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Questions about Martin & Co Birmingham Harborne
Has Martin & Co Birmingham Harborne won any awards?
Yes. Martin & Co Birmingham Harborne won Gold in The Trusted Agent 2026 awards.
