Trusted Agent profile · Birmingham
Verified
★★★★★
2,206 reviews across 4 platforms
143 High Street, Harborne, Birmingham, B17 9NP
Part of Martin & Co, see every office.
Martin & Co's office in Birmingham, at 143 High Street, is rated 4.5 out of 5 across 2,206 reviews on four platforms, including 1,623 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
1,623
Reviews on Google
This office
34
Reviews on Facebook
This office
546
Reviews on Trustpilot
This office
Send Martin & Co Birmingham Harborne a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We specialise in property sales and residential lettings across Harborne, Edgbaston and the surrounding areas - providing specialist advice, and support across all areas of the property market. Deepa Sohal is Managing Director at Martin & Co Harborne and along with her dedicated team, is passionate about supporting local people find their perfect house to buy or rent. Harborne is an upmarket area, with many pubs, bars and restaurants. It benefits from good transport links, and Birmingham City Centre is just five miles away which offers world class shopping and excellent employment opportunities. There is a wide range of property types available to suit every individual need in and around Harborne from studio flats to six bedroomed detached houses. Whether you are looking to buy, sell or invest in a property in or around Harborne or you would like a free valuation, please do get in touch.
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
5/5
Googlehello, I've been a tenant for about 3 years with Martin and I still am, but service and correctness, I'm talking more about a very transparent girl with very good customers, the girl's name is Zainab Khan, a very correct and smart girl, she left a very good impression on me with communication etc
Hi Gazmen, Thank you for your lovely feedback! We’re delighted to hear Zainab has made such … More
4/5
TrustpilotTenant find services
I’ve used the tenant find services for a few years now and have had previous issues with poor communication and customer service. I was actually thinking of trying an alternate agent when Kirstie took over the account and has made such a difference. She has been brilliant in keeping me up to date with everything, so this rating is primarily for her. Super helpful, informative and quick to respond. Thanks Kirstie, it is much appreciated.
1/5
GoogleAwful customer service, tried to take full deposit for items such as “dirty bathroom” and “smear marks on hob”, despite the flat being returned in a cleaner state than when we moved in. Avoid these guys at all costs.
Hi Jeremy, Thank you for sharing your feedback. We’re sorry to hear about your dissatisfaction with the deposit process. We aim to handle all matters fairly and … More
5/5
TrustpilotDealt with Vinnay regarding my…
Dealt with Vinnay regarding my application he was super friendly and helpful and sent over what I needed immediately. Owen who showed me around the property was also super friendly and helpful. Booked me in the same day for a viewing and always answer the phone. Trustworthy estate agents would definitely recommend.
1/5
GoogleI am writing to express my deep dissatisfaction with the service provided by Martins & Co Harborne in relation to the letting of my property. …
Hi, We’re sorry to hear about your experience and the concerns you’ve raised. We … More
5/5
TrustpilotGreat service from gas engineers
Great service from gas engineers! They came today for a routine gas check (which is done regularly by Martin & Co). Everything was very professional and efficient. They also fixed an issue with one of the hobs and even showed me how to prevent it from happening again. Brilliant service!
5/5
GoogleHad a very pleasant interaction with Bogdan. Also the staff I spoke to over the phone were very patient and helpful.
Hi Adama, Thank you so much for your kind feedback! We’re delighted to hear Bogdan and the … More
5/5
TrustpilotI love how timely and professional “Sim…
I love how timely and professional “Sim kaur” is .He answers my questions very well.
5/5
GoogleI had the pleasure of working with Muhammed on a recent letting and was very impressed. He is personable, professional, and goes the extra mile to deliver results. What stood out most was the speed! Within 48 hours of the property being listed, we had strong tenant interest. A smooth, efficient, and stress-free experience from start to finish. Highly recommended.
1/5
GoogleI was a tenant. This is a really poor estate agents and VERY POOR EXPERIENCE and they LIE be very careful !! Please just don't read this site. Other review websites reflect how poor Martin and Co Harborne branch is. Be aware they will try to deduct ridiculous charge from your deposit and WILL NOT let you know before hand and try to blame you for things that you'd not done. the inventory report was inadequate. I found HUMAN WASTE in the toilet on arrival which was not mentioned at all. It was DISGUSTING. There was no water when I moved in. Hence explain the human waste...who ever was last in their (apparently new flat) couldn't flush it...Their reply for not checking was that the did not want to add extra charges to my bill!!! When I complained, they claimed they did nothing wrong. I mean what??? Can they even make such an excuse. It's laughable. When I asked for receipts they said they dont have to provide any!! Seriously? Has anyone heard of this?? Its service is shocking really. They wash their hands off any responsibility as much as they can.they were slow in their communication. They will use their own contractors and just make up costs. I am shocked to even read any positive reviews. I get the feeling this is not the first time they try to rip tenants off.Be very aware people!!! Stay away tenants.
5/5
GoogleWe recently rented through Martin & Co in Harborne and to say they were amazing is an understatement. We dealt with Laura from the outset and she was INCREDIBLE in every sense of the word. Thank you Laura & team for making what might just be the most stressful time into the easiest, most streamlined, pleasant process. Massive thank you for helping us find our new home, would highly recommend this place and if you get Laura then that is an added bonus!! ***** from us!
5/5
GoogleI Am very pleased with the service i have received from martin & co. It's been a pleasure to meet marilena, she help me very much to rent a house! They are all really nice guys, friendly, helpful and very professional! I recommended them with trust. Thank you very much guys, especially Marilena!
Thank you very much for your positive review, your feedback is appreciated. Regards, Martin & Co
5/5
GoogleHad a lovely house viewing today held by Herbie, he was very punctual and friendly, the process was very easy, highly recommended
Hi Rei, Thank you for your kind words and recommendation! We’re delighted to hear Herbie … More
5/5
GoogleHad a viewing on a property with Herbie, I made him aware that I was running slightly behind time due to traffic and he was patient and understanding throughout, he was very respectful and communication so far has been great. He responds in a timely manner and overall positive energy.
5/5
TrustpilotWe had a good experience of our first…
We had a good experience of our first viewing with Martin & Co. Muhammed was there to meet us at the property and provide some useful information about how to submit an application. However, personally for us, we were unaware that there would be a viewing at the same time as us. It just made things a little uncomfortable when you're walking around the property and following eachother.
5/5
GoogleVery professional, answered to all my queries. Making a bit easier the hustle of looking for a new place
5/5
GoogleWe recently rented through Martin & Co in Harborne and to say they were amazing is an understatement. We dealt with Laura from the outset and she was INCREDIBLE in every sense of the word. Thank you Laura & team for making what might just be the most stressful time into the easiest, most streamlined, pleasant process. Massive thank you for helping us find our new home, would highly recommend this place and if you get Laura then that is an added bonus!! ***** from us!
1/5
GoogleVery bad for tenants. The property managers claim to be impartial but clearly they are doing the landlord’s bidding. When we moved out of our flat they tried to take over £400 from our deposit. Our property manager listed numerous ridiculous charges - mostly things we could not be held responsible for. When I contested these charges, I was met with belligerent, obnoxious replies. Our property manager was the epitome of incompetent and refused to see sense. Essentially, what they were trying to do was extort us. After weeks of back and forth, despite the fact I’d said in the early stages that I was happy to take this to dispute, they finally raised it with the DPS. When the DPS took a look at it, they decided to award most of our deposit back to us (unsurprising, as any reasonable person with a working brain would realise the charges were completely unjustified.) If you are in the unfortunate position of being a tenant with Martin&Co, keep a record of all communication, and take photos when you leave. When they try to swindle you out of your money, insist that it is taken to dispute.
5/5
TrustpilotThe company is reliable
The company is reliable, the agent Nathan was even at the property on time, he was calm and responded to all questions asked.Very welcoming.The Application form was also sent immediately.
Thank you Gary & Maria for your kind review and we hope to find you a suitable property soon
5/5
GoogleMartin & Co have been so integral with our home hunting. All the team have been so responsive and patient with us despite our consistent calls and ever growing niche criteria and really helped with how hectic looking for a property is within this pandemic. Luis is the MVP! We've had many viewings with him and he's never hesitated to answer our questions, negotiate with landlord or generally keep us comfortable through the whole process.PositiveResponsiveness
5/5
GoogleZack was great, very friendly and helpful.
5/5
TrustpilotTobias was really helpful
Tobias was really helpful and calm during the viewing. He answered all my questions and gave me a better understanding of how renting works.
5/5
GoogleI had a fantastic experience with Martin and Co estate agents and was delivered with exceptional service, particularly with Simran. Simran was incredibly professional and knowledgeable. Her expertise and attention to detail made the entire …
5/5
GoogleThe company have many options, we are happy we searched for houses with them
Hi Eman, Thank you for your kind feedback! We’re delighted to hear that you were happy … More
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Yes. Martin & Co Birmingham Harborne won Gold in The Trusted Agent 2026 awards.
