Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMine and my partners experience is really good, especially the kind gentlemen and Sufyan Zafar, who was very supportive and helpful.
Very kind, welcoming, and approachable. Would recommend to anyone. Very happy with the process, the time and effort was amazing. Thank you.
Brandon · 14 May 2026
★★★★★ 5/5
TrustpilotJack was really helpful and answered…
Jack was really helpful and answered all questions regarding the property. Patient as well .
Rachel · 27 November 2025
★★★★★ 5/5
GoogleZainab is a lovely employee, so polite and handled all of our concerns with great confidence. A gem!
Laiba · 30 September 2024
Agent replied · 30 September 2026
Hi Laiba,
Thank you for your lovely feedback! We’re so pleased to hear Zainab handled your … More
★★★★★ 5/5
GoogleThank you to Nathan for showing me around a property I went to view.
Very welcoming and polite.
Courtney · 30 September 2024
Agent replied · 30 September 2026
Hi Courtney,
Thank you for your feedback! We’re pleased to hear Nathan was welcoming and … More
★★★★★ 5/5
GoogleI recently viewed an apartment on Hurst Street with Mohammad Chowdry, and I had a very positive experience. He was sincere, polite, and professional throughout the viewing. He took the time to answer my questions and made the process comfortable and straightforward. I really appreciated his helpful and courteous approach.
Piyush · 16 March 2026
★★★★★ 1/5
GoogleUnfortunately, our experience as tenants aligns with many other reviews here. Our property manager Zainab's priority seemed to be keeping the landlord satisfied, rather than acting as a mediator and equally supporting our needs. I am sorry …
Maxime · 16 September 2025
Agent replied · 16 September 2026
Hi Maxime,
Thank you for sharing your detailed experience. We’re genuinely sorry to hear about the difficulties you faced during your tenancy and the frustration it … More
★★★★★ 5/5
GoogleI had a great experience. The team was professional and responsive and made the entire viewing process smooth and straightforward. The property met all my expectations, it was clean, well-maintained, and exactly as advertised. I really …
Olisa · 16 September 2025
Agent replied · 16 September 2026
Hi Olisa,
Thank you so much for your wonderful feedback! We’re thrilled to hear that our team made the viewing process smooth and that the property met your expectations. … More
★★★★★ 1/5
GoogleAbsolutely horrible experience, the viewing went amazing and all, but as we wanted to apply for lettings that's when everything went south, so difficult to communicate with, I tried emailing Amelia which helped at first with the …
Stephane · 16 September 2025
Agent replied · 16 September 2026
Hi Stephane,
Thank you for your feedback, and we're genuinely sorry to hear that your experience did not meet expectations. We understand how stressful the lettings process … More
★★★★★ 5/5
GoogleWe had a great experience viewing a property with Amelia yesterday. She was friendly, punctual, and extremely knowledgeable about the home and the local area. She answered all our questions clearly and made us feel very comfortable …
Hassan · 16 September 2025
Agent replied · 16 September 2026
Hi Hassan,
Thank you so much for your wonderful feedback! We’re delighted to hear that Amelia made your viewing experience so positive and comfortable. We’ll be sure to … More
★★★★★ 1/5
GoogleAvoid avoid avoid avoid.
Been with Martin and Co as they are my property management company, for 2 years now. …
33 · 16 February 2026
Agent replied · 14 July 2026
Hi 33 G,
We’re very sorry to hear about the ongoing issues you’ve experienced. We take … More
★★★★★ 5/5
TrustpilotThanks Tanya!
I am helping my friend to orgainise the rental process because they will relocate to the UK. Tanya is the staff who handle the case. She is very helpful and quick response to our enquiries. Finally, the landlord accept the offer but due to some emergency matters (my friend's husband entered in a hospital), my friend need to turn down the process.We are so sorry about this but Tanya still providing professional service to us. We are really appreciate it! Hope she can find a suitable tenant very soon.
Joey · 25 August 2022
★★★★★ 5/5
GoogleI don’t normal do reviews but in this case I feel it is worth giving a big shout out to Kim Green Property Manager, Kim looks after a property in Edgbaston for us, we are very please with Martin & CO’s management of our property, Kim is an …
Spencer · 30 September 2024
★★★★★ 1/5
GoogleHands down the worst experience I’ve ever had with a letting agency. Our property manager, Zainab, was incredibly difficult to communicate with. It was honestly baffling at times trying to have a coherent exchange with her. …
Costin · 16 September 2025
Agent replied · 16 September 2026
Hi Costin,
Thank you for sharing your detailed feedback. We’re sorry to hear about the difficulties you experienced during your tenancy and understand your frustration. We … More
★★★★★ 5/5
GoogleI had an absolutely fantastic experience working with Amelia Yetton. From the very beginning, she was incredibly prompt with her responses, every email I sent was answered quickly and thoroughly, which made the entire process smooth and …
Charles · 16 September 2025
Agent replied · 7 July 2025
Thank you so much, Charles, for your incredibly kind words and thoughtful feedback! … More
★★★★★ 5/5
GoogleHad a great experience with these guys the team in there really know what they are doing and Raj went beyond my expectations it's a refreshing change from so many other agents, I can really see that the staff care and being in a service industry myself understand that sometimes though things don't go the way you would like it's how they are dealt with.
Anand · 3 March 2017
Agent replied
Hi Anand, Thanks for your feedback and its a pleasure working with you and managing your property for you. Regards, Raj
★★★★★ 5/5
GoogleI have had a very positive experience with the service provided by Sam at Martin & Co during home viewing. Communication has been excellent, professional, and supportive throughout the process. Thank you for your help and assistance.
Sandra · 16 June 2026
★★★★★ 5/5
GoogleI would like to express my sincere gratitude to Bogdan Oglu for the outstanding service he provided. From start to finish, his behaviour was incredibly respectful, polite, and professional. He conducted himself like a true gentleman …
Amir · 15 June 2026
★★★★★ 1/5
GoogleWorst agents you could go with in Birmingham, they're alright to deal with during the tenancy but when you try to move out, they bill you the most ridiculous cleaning fees imaginable for damages caused by previous tenancies, clearly being in the move in report. Avoid at all cost
Yoma · 14 March 2026
★★★★★ 5/5
GoogleToday I visited the house I’m thinking of renting, and Sufyan Zafar showed me around. He was excellent to deal with and answered all my questions thoroughly. He understood my situation and gave me several suggestions, for which I’m very …
Alfredo · 15 May 2026
★★★★★ 1/5
GoogleVery poor customer care. Treating everyone as fraud. Very rude and unprofessional. Arranging viewing the property by themselves and using their spare keys, be careful they are entering the property without current tenants. Finally they …
Mura · 21 September 2025
Agent replied · 21 September 2026
Hi Mura,
Thank you for bringing these concerns to our attention. We take all feedback very seriously and are deeply sorry to hear about this distressing experience. … More
★★★★★ 1/5
GoogleIf I could give them 0 stars I could.
We had agreed a letting with them and 2 weeks before they told us if we could …
Μιχαλης · 16 December 2025
Agent replied · 14 July 2026
Hi Μιχαλης,
We’re very sorry to hear about the difficulties you’ve experienced and the … More
★★★★★ 5/5
GoogleI had a truly excellent experience with Martin & Co during my tenancy in Birmingham. From the very beginning, their team was professional, responsive, and genuinely supportive. Any issues were handled quickly and efficiently, and …
Keyze · 16 September 2025
Agent replied · 16 September 2026
Hi Keyze,
Thank you for your fantastic feedback and recommendation! We’re delighted to … More
★★★★★ 5/5
TrustpilotGreat viewing experience with Amelia!
Amelia was so friendly at our viewing, the experience was a pleasure and didn't feel rushed at all. She was also very knowledgeable and exactly on time!
Hannah · 3 July 2025
★★★★★ 5/5
GoogleWe had a very positive experience with Martin & Co, and Nathan in particular was instrumental in getting our sale completed as quickly as possible - wouldn't hesitate to recommend
KURMC · 13 November 2025
Agent replied · 14 July 2026
Hi Kurmc,
Thank you for your kind feedback! We’re delighted to hear that you had a … More
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