Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOscar has been brilliant a guiding us through the renting process. Quick to respond, friendly and competent. Would very happily recommend.
Nicole · 30 September 2024
Agent replied · 30 September 2026
Hi Nicole,
Thank you for your kind words and recommendation! We’re delighted to hear Oscar … More
★★★★★ 5/5
GoogleHad a viewing of a property with a gentleman named Jordan, who provided excellent service start to finish even on follow up communications he was friendly, professional, rsspectful and communicated brilliantly. Honestly left such a positive …
Torti · 15 July 2026
★★★★★ 5/5
GoogleI had a home viewing with Zack Abbas it's a Fantastic experience from start to finish. Friendly, professional, and very informative!. Zack helped me a lot by adjusting his schedule and making my viewing successful.Highly Recommend. …
Venktesh · 25 October 2025
Agent replied · 19 July 2026
Hi Venkatesh,
Thank you for your wonderful feedback and recommendation! We’re so pleased to … More
★★★★★ 5/5
GoogleI've had several viewings with Zack at different properties over a few weeks he was very good answered all my questions, came on time and ensured I knew what I was getting into.
It was a good experience.
Ayyub · 15 October 2025
Agent replied · 19 July 2026
Hi Ayyub,
Thank you for your kind feedback! We’re delighted to hear Zack provided such a … More
★★★★★ 5/5
FacebookI had a beautiful experience with Martin & Co yesterday, during the house viewing, Amelia was lovely and friendly, she was able to answer all my questions and I would like to be one of their tenants.
Olayinka · 3 May 2025
★★★★★ 5/5
GoogleI had so many questions and was completely clueless with everything! Owen was so helpful in my journey, he was always attentive, supportive and above all else very kind and friendly. Nothing was too much trouble for him and he really went above and beyond, I couldn’t fault him or his work☺️
Teg · 8 October 2024
★★★★★ 5/5
GoogleBeth is a fantastic property manager. She’s attentive, efficient, and always takes care of any issues quickly. Highly recommend her services!
Becky · 21 September 2024
Agent replied · 21 September 2026
Hi Becky,
Thank you for your kind words and recommendation! We’re so pleased to hear Beth … More
★★★★★ 5/5
GoogleMartin & Co Birmingham Harborne, Highly Recommended
I’ve been with Martin & Co Birmingham Harborne for over two years now, and once …
Pav · 16 February 2026
Agent replied · 14 July 2026
Hi Pav,
Thank you so much for taking the time to leave such a detailed and thoughtful … More
★★★★★ 5/5
GoogleWe've had the pleasure of working with Oscar at Martin & Co, and we can’t recommend him highly enough! He has been fantastic throughout the process - efficient, professional, and always a step ahead. Oscar’s attention to detail and …
High · 21 September 2025
Agent replied · 21 September 2026
Thank you so much for your kind words and recommendation! We're delighted to hear that Oscar provided you with such a great experience. We’ll be sure to pass on your compliments to him. … More
★★★★★ 5/5
TrustpilotExcellent service
Owen was excellent during my property viewing. He was Friendly, professional, and knowledgeable about the property. He answered all my questions and made the experience straightforward.
Dan · 31 August 2025
★★★★★ 5/5
GoogleHad an issue with our boiler not working, Debbie K had dealt with the situation for us amazingly - she chased this multiple times and kept us updated with the entire process, even when our Landlord was unresponsive she went above and beyond with ensuring our situation was sorted efficently. Thank you for the brilliant service Debbie! :)
Elise · 25 June 2024
★★★★★ 5/5
GoogleI had a great experience with Martin & Co. They were incredibly helpful throughout the entire process and went above and beyond to support us. Their team was professional, responsive, and made everything smooth and stress-free. I am really …
Mayank · 16 September 2025
Agent replied · 16 September 2026
Hi Mayank,
Thank you for your fantastic feedback! We’re so pleased to hear you had such a … More
★★★★★ 5/5
GoogleA lovely experience, thank you Amelia
Oladapo · 10 April 2025
Agent replied · 21 September 2026
Hi Oladapo,
Thank you for your kind words! We’re delighted to hear you had a lovely experience with Amelia. We appreciate your feedback! … More
★★★★★ 5/5
GoogleRecently we were looking for a new house, and Sufyan from Martin & Co was extremely helpful throughout the whole process. He was professional, responsive, and always ready to answer our questions patiently. Finding the right property can be …
Deepika · 15 June 2026
★★★★★ 5/5
GoogleI've been using Martin & Co for 6 years now to help manage my property, Zainab Khan is the BEST property manager...super responsive, supportive and informative and makes the whole process as smooth as possible. Really pleased to have Zainab now manage my property, and really happy with the service provided.
Jen · 8 October 2024
★★★★★ 5/5
TrustpilotJack was very helpful and welcoming…
Jack was very helpful and welcoming when we went
to view the property.
Mrs · 27 December 2025
★★★★★ 1/5
GoogleThe landlord has accepted another offer, and you should have proactively informed the other applicants who were still waiting, so they could make timely arrangements instead of waiting aimlessly for your notification. …
811 · 20 November 2025
Agent replied · 14 July 2026
Hi Joe,
We’re very sorry to hear about your experience and the disappointment caused. We … More
★★★★★ 5/5
GoogleToday i had viewing for an apartment with Jack. He was on time and very cooperative to allow the viewing in detail and explained very thing thoroughly and professional as well. Much appreciated
Faryal · 20 November 2025
Agent replied · 14 July 2026
Hi Faryal,
Thank you for your kind feedback! We’re delighted to hear that Jack was … More
★★★★★ 5/5
GoogleAfter several months of searching for a house, I finally found the place I wanted with the guidance and help of Mr. Sofyan zafar. I’m very grateful to him and wish him success in his work, as he is truly professional and very helpful.
Neda · 14 May 2026
★★★★★ 5/5
GoogleBogdan was amazing! He was extremely professional and welcoming with a smile throughout the process which was a breeze. I would definitely recommend!
Simple · 19 September 2025
★★★★★ 5/5
GoogleWe had a great experience with Bogden. He was very helpful throughout the process of renting the property. He organised a virtual viewing as well as a physical viewing of the property. …
Lila · 16 November 2025
Agent replied · 14 July 2026
Hi Lila,
Thank you for your wonderful feedback! We’re delighted to hear Bogdan provided … More
★★★★★ 1/5
TrustpilotRented an Apartment in Ridley House for…
Rented an Apartment in Ridley House for 3 years. This is the feedback in regards to the agent Miss Sarah -Louise.
Our experience with this agency, particularly with Lady Sarah-Louise, was extremely disappointing. She displayed a lack of empathy, basic understanding, and professionalism throughout our tenancy. When my husband’s right to rent expired in May 2025, we tried to end the tenancy early, which seemed like a logical step given our legal inability to remain in the country or work. However, the agency refused, insisting that we continue paying rent for the remaining two months of the contract, despite our circumstances.
They continually attempted to extract more money from us, even going so far as to demand early exit fees. Despite explaining that we had no income and requesting they deduct the outstanding amount from our security deposit, they declined. Sarah-Louise, in particular, was extremely difficult to communicate with during this period. She ignored our repeated attempts to reach a fair and reasonable resolution.
It’s deeply frustrating, especially considering the care we took in maintaining the property. Despite this, our situation was met with indifference and unresponsiveness. We were essentially expected to continue paying rent, even after leaving the UK, without any flexibility or compassion.
When our point of contact in Birmingham visited to return the keys they were interrogated and received an unfair treatment as if we were lying about the visa expiry circumstances and constantly asked them to call us forgetting the time difference and disturbed us as it was midnight in New Zealand.
At the end it was so frustrating we couldn’t leave the country on a happy note due to this mental pressure that this company put on us and felt like maybe because we’re Indians she is being racist.
If you are an Indian and value peace of mind and fair treatment, I would strongly advise avoiding this agency. If you have unlimited money to spend then please go ahead as they love big spenders .
Somesh · 12 June 2025
★★★★★ 5/5
GoogleI had the pleasure of meeting Oron for a property viewing, and he was amazing throughout. He was compassionate, understanding, and full of positive energy. Oron answered all my questions clearly, made me feel comfortable, and never rushed …
Olamide · 16 September 2025
Agent replied · 16 September 2026
Hi Olamide,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Oron made such a positive impact during your viewing and provided the support you … More
★★★★★ 5/5
GoogleMine and my partners experience is really good, especially the kind gentlemen and Sufyan Zafar, who was very supportive and helpful.
Very kind, welcoming, and approachable. Would recommend to anyone. Very happy with the process, the time and effort was amazing. Thank you.
Brandon · 14 May 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.