Every review we hold for the Birmingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery good auality service from Martin & Co Birmingham and their staff Ben.
Quick to respond and very polite. They process and provide the information you require speedily. 👍🏽 …
Ogochukwu · 8 October 2025
Agent replied · 29 January 2025
"Thank you for your kind words! We're delighted to hear that Ben and the team at Martin & Co Birmingham provided you with prompt, polite, and efficient service. Speedy communication and quality service are what we strive for, and it's great … More
★★★★★ 5/5
GoogleGreat service from my viewing agent, punctual, friendly, and very professional. He answered all my questions and made the viewing quick and easy. Highly recommend.
Victor · 15 November 2025
Agent replied · 22 November 2025
Thank you, Victor! We’re thrilled to hear your viewing went smoothly and that our agent was punctual, friendly, and helpful. We really appreciate your recommendation! … More
★★★★★ 5/5
GoogleWe had the Best customer experience with
Sophie smith both on the phone and in person we just want to say thank you for making our home journey that much easier. …
Salah · 17 September 2025
Agent replied · 17 September 2026
Hi Salah,
Thank you so much for your fantastic feedback! We’re thrilled to hear that Sophie provided such excellent service both over the phone and in person. We’ll be … More
★★★★★ 5/5
GoogleWe had the best experience with Zack Abbas, who was very knowledgeable about the property and offered us a seamless experience. We would highly recommend!
Saphia · 23 November 2025
Agent replied · 3 December 2025
Hi Saphia,
Thank you for the lovely review! We’re so glad to hear Zack made your experience … More
★★★★★ 5/5
TrustpilotExceptional Service from Martin & Co…
Exceptional Service from Martin & Co Estate and Lettings Agents
I had the pleasure of working with Martin & Co Estate and Lettings Agents, and I can confidently say their service is nothing short of exceptional. From the moment I made initial contact, I was greeted with professionalism, courtesy, and expertise.
Their team guided me seamlessly through the entire process, offering valuable insights and ensuring that all my questions were answered promptly and thoroughly. Whether buying or letting, they provide an unmatched level of customer care and attention to detail. Their knowledge of the local market and ability to deliver tailored solutions truly set them apart.
What stood out the most was their commitment to transparency, keeping me informed every step of the way, which gave me peace of mind throughout the process. The whole experience was stress-free and efficient, thanks to their dedicated and friendly team.
If you're looking for a reliable, trustworthy estate and lettings agent, I highly recommend Martin & Co. They go above and beyond to ensure their clients are happy, and their exceptional service is a testament to their professionalism and expertise.
Qamran · 15 March 2025
★★★★★ 5/5
GoogleJake was very helpful when viewing properties. On time and informative.
Anthony · 8 October 2024
Agent replied · 8 October 2026
Thank you, Anthony! We’re pleased Jake could provide a helpful and informative viewing experience. … More
★★★★★ 1/5
GoogleI found the call centre staff and Damien to be extremely rude. “Do not attend the property or we will not accept any offers”. “My colleague did not say that” when they clearly did. “I’m not going to book any viewings for you”. “You’ve called a few times”. Avoid any sales through this agent and save yourself the hassle
AS · 8 October 2024
Agent replied · 8 October 2026
Hi,
Thank you for your feedback. We’re very sorry to hear about your experience, as … More
★★★★★ 5/5
GoogleThe Martin Company team is very good. I had cooperated with them before when I rented a house and I am still renting a house, so they are very cooperative.
Habib · 1 October 2025
Agent replied · 1 October 2026
Hi Habib,
Thank you for your kind words! We’re pleased to hear you’ve had a positive and cooperative experience with our team throughout your rental journey. … More
★★★★★ 5/5
GoogleI had two great viewing experiences with Mohammed Al-Tajeed, he was very polite and professional.
AB · 13 February 2026
Agent replied · 13 April 2026
Hi,
Thank you for your kind feedback! We’re delighted to hear that Mohammed … More
★★★★★ 5/5
GoogleMy husband & I had a really nice experience finding our first apartment together with the help of the agents, Mia & Jessica. Thank you so much, highly recommend!
Laila · 8 October 2025
Agent replied · 8 October 2026
Hi Laila,
Thank you so much for your lovely feedback! We’re delighted that Mia and Jessica … More
★★★★★ 5/5
TrustpilotJake has been incredible
Jake has been incredible. From start to finish. He was able to help me in all areas of preparing to move, and he was especially helpful considering this was me and my wifes first time renting.We had such a good experience from a service point of view. Jake was organised, well knowledgable and always contactable.
Could not have asked for better!
Shane · 5 October 2023
★★★★★ 5/5
GoogleLydia is the absolute best agent in all of Birmingham- not only is she very knowledgable, she is very kind and honest. We met so many letting agents and she stood out from everyone to the point where we only wanted to deal exclusively with her and her listings. Thank you for your kindness and expertise Lydia!
Asja · 30 November 2018
Agent replied
Thank you very much for your positive review, your feedback is appreciated.
Regards, … More
★★★★★ 5/5
GoogleI just wanted to say a huge thank you to Martin & Co for their efforts in securing us our lovely home. Liberty was a great help throughout the whole process! I would definitely recommend this estate agents for their staff , efficiency and determination when helping customers.
Suzie · 3 July 2024
★★★★★ 5/5
GoogleCan’t thank Dan enough.
Dan clearly has an outstanding knowledge and understanding of the Birmingham rental market which he was able to draw upon very effectively in order to assist in marketing my property and finding a suitable tenant in a timely fashion.
Extremely professional and highly recommend.
Jake · 2 July 2024
★★★★★ 5/5
TrustpilotZeena was truly incredible!
Zeena turned what truly started as a highly stressful experience into an absolute dream come true, helping us secure our dream apartment in a very competitive market.Zeena went above and beyond in terms of putting me at ease, be it on the phone or via email, and was very informative, approachable, and quick in her responses. She was so professional and friendly in helping myself and my partner with our options for renting, and kept us updated throughout the whole process.She is an absolute star and we would recommend her to anyone :)Thank you Zeena!
Carys · 6 September 2021
★★★★★ 5/5
TrustpilotGreat working with Scott and Sharane
Worked with Scott and Sharane, both really quick to get back to me, really friendly and informative. I was nervous to start the process as it's so competitive at the moment, but it's gone really smoothly! They have been so quick to get everything sorted, kept me in the loop on new properties and helped me figure out the best option for me and my partner. Scott knows the process inside out which has been very reassuring! Big thank you to the team and highly recommend them.
Chelsea · 1 September 2021
★★★★★ 5/5
TrustpilotBrilliantly outstanding…
I have received brilliantly outstanding service from letting manager Mandi. She is very honest and highly professional. When Mandi viewed my property, I could tell Mandi's intentions were to win my trust and not my property and that makes her and Martine&co very UNIQUE in the market. Having had experiences of estate agents who were just showing false dreams to get the property, I am very pleased to be with Martin&co. Mandi didn't waste any time, in a day the property was on the market with professionally taken photographs - This shows how much she cares about her clients. Employees like Mandi are true assets and shining stars of company. A big thanks to Mandi. Dhaval
Dhaval · 27 August 2021
★★★★★ 5/5
TrustpilotI am more then satisfied with the…
I am more then satisfied with the outstanding service I received, Canaan was extremely patient with me and worked his hardest to get me secured on my ideal property. He had great knowledge of the area and the local amenities. I would definitely recommend Martin & CO’s services to my colleagues and friends wanting to move into Birmingham city centre.
Shayne · 16 October 2023
★★★★★ 5/5
TrustpilotKav made finding a house a breeze
Kav made finding a house a breeze! Trying to find a place is always stressful but on this occasion we were quickly reassured and felt at ease after the first meeting we had with Kav. He was a great guidance, full of energy and positive about the whole experience which helped us see it that way too. Thank you Kav!
Sabrina · 12 October 2023
★★★★★ 5/5
Trustpilot5 stars - thank you Liberty
I just wanted to say a huge thank you to Martin & Co for their efforts in securing us our lovely home. Liberty was a great help throughout the whole process! I would definitely recommend this estate agents for their staff , efficiency and determination when helping customers.
Suzie · 21 June 2024
★★★★★ 5/5
GoogleMy situation has been quite difficult and an emotional journey for me. Gemma and the team took me under their wing and made sure that I found a home suitable for my needs with so much ease. They really went out of their way compared to most estate agents to find me somewhere great. Thanks All!
Vicky · 30 November 2018
Agent replied
Thank you very much for your positive review, your feedback is appreciated.
Regards, … More
★★★★★ 5/5
GoogleMartin & Co brilliant & really helpful. Renting a nice flat at Nexus Point Erdington & settled here now. I will definitely be renewing my lease after the year & staying here. I like it here & have no plans to leave. But it's all thanks to Martin & Co that I've found my forever happy home.
Keith · 8 October 2024
Agent replied · 8 October 2026
Thank you so much, Keith! We’re thrilled to hear that you’ve found your happy home at Nexus Point Erdington and that Martin & Co could help make that happen. We look forward to continuing to support you throughout your lease and beyond. … More
★★★★★ 5/5
GoogleI’m very happy with the service provided. Communication has been clear and prompt throughout, and I’ve felt well-supported during the viewing and enquiry process. I appreciate the professionalism and helpful attitude. Thank you for making the experience smooth and pleasant.
Wee · 24 May 2025
Agent replied · 30 September 2026
Hi Wee Tze Sheng,
Thank you for your kind feedback! We’re pleased to hear that our communication and support made your experience smooth and pleasant. Your appreciation means a … More
★★★★★ 5/5
GoogleAn amazing and well trained team who with lots of professionalism handles their property despite my lateness she took time to wait and attend to me much respect
Ogugu · 1 October 2025
Agent replied · 16 September 2026
Hi Ogugu, thank you for your lovely feedback! We're so glad to hear you had a positive experience with our team and appreciated their professionalism and patience. … More
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