Trusted Agent profile · Birmingham

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Martin & Co Birmingham City reviews

★★★★★ Excellent

1,685 reviews across 3 platforms

28 Carver Street, Birmingham, B1 3AS

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Martin & Co's office in Birmingham, at 28 Carver Street, is rated 4.5 out of 5 across 1,685 reviews on three platforms, including 1,127 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.4 / 5

1,127

Reviews on Google

This office

Facebook logo

2.9 / 5

27

Reviews on Facebook

This office

Trustpilot logo

531

Reviews on Trustpilot

This office

Reviews

Every review we hold for the Birmingham office, from every platform, shown as written. First names only.

5/5

Google

Very good auality service from Martin & Co Birmingham and their staff Ben. Quick to respond and very polite. They process and provide the information you require speedily. 👍🏽 …

Ogochukwu · 8 October 2025

Agent replied · 29 January 2025

"Thank you for your kind words! We're delighted to hear that Ben and the team at Martin & Co Birmingham provided you with prompt, polite, and efficient service. Speedy communication and quality service are what we strive for, and it's great … More

5/5

Google

Great service from my viewing agent, punctual, friendly, and very professional. He answered all my questions and made the viewing quick and easy. Highly recommend.

Victor · 15 November 2025

Agent replied · 22 November 2025

Thank you, Victor! We’re thrilled to hear your viewing went smoothly and that our agent was punctual, friendly, and helpful. We really appreciate your recommendation! … More

5/5

Google

We had the Best customer experience with Sophie smith both on the phone and in person we just want to say thank you for making our home journey that much easier. …

Salah · 17 September 2025

Agent replied · 17 September 2026

Hi Salah, Thank you so much for your fantastic feedback! We’re thrilled to hear that Sophie provided such excellent service both over the phone and in person. We’ll be … More

5/5

Google

We had the best experience with Zack Abbas, who was very knowledgeable about the property and offered us a seamless experience. We would highly recommend!

Saphia · 23 November 2025

Agent replied · 3 December 2025

Hi Saphia, Thank you for the lovely review! We’re so glad to hear Zack made your experience … More

5/5

Trustpilot

Exceptional Service from Martin & Co…

Exceptional Service from Martin & Co Estate and Lettings Agents I had the pleasure of working with Martin & Co Estate and Lettings Agents, and I can confidently say their service is nothing short of exceptional. From the moment I made initial contact, I was greeted with professionalism, courtesy, and expertise. Their team guided me seamlessly through the entire process, offering valuable insights and ensuring that all my questions were answered promptly and thoroughly. Whether buying or letting, they provide an unmatched level of customer care and attention to detail. Their knowledge of the local market and ability to deliver tailored solutions truly set them apart. What stood out the most was their commitment to transparency, keeping me informed every step of the way, which gave me peace of mind throughout the process. The whole experience was stress-free and efficient, thanks to their dedicated and friendly team. If you're looking for a reliable, trustworthy estate and lettings agent, I highly recommend Martin & Co. They go above and beyond to ensure their clients are happy, and their exceptional service is a testament to their professionalism and expertise.

Qamran · 15 March 2025

5/5

Google

Jake was very helpful when viewing properties. On time and informative.

Anthony · 8 October 2024

Agent replied · 8 October 2026

Thank you, Anthony! We’re pleased Jake could provide a helpful and informative viewing experience. … More

1/5

Google

I found the call centre staff and Damien to be extremely rude. “Do not attend the property or we will not accept any offers”. “My colleague did not say that” when they clearly did. “I’m not going to book any viewings for you”. “You’ve called a few times”. Avoid any sales through this agent and save yourself the hassle

AS · 8 October 2024

Agent replied · 8 October 2026

Hi, Thank you for your feedback. We’re very sorry to hear about your experience, as … More

5/5

Google

The Martin Company team is very good. I had cooperated with them before when I rented a house and I am still renting a house, so they are very cooperative.

Habib · 1 October 2025

Agent replied · 1 October 2026

Hi Habib, Thank you for your kind words! We’re pleased to hear you’ve had a positive and cooperative experience with our team throughout your rental journey. … More

5/5

Google

I had two great viewing experiences with Mohammed Al-Tajeed, he was very polite and professional.

AB · 13 February 2026

Agent replied · 13 April 2026

Hi, Thank you for your kind feedback! We’re delighted to hear that Mohammed … More

5/5

Google

My husband & I had a really nice experience finding our first apartment together with the help of the agents, Mia & Jessica. Thank you so much, highly recommend!

Laila · 8 October 2025

Agent replied · 8 October 2026

Hi Laila, Thank you so much for your lovely feedback! We’re delighted that Mia and Jessica … More

5/5

Trustpilot

Jake has been incredible

Jake has been incredible. From start to finish. He was able to help me in all areas of preparing to move, and he was especially helpful considering this was me and my wifes first time renting.We had such a good experience from a service point of view. Jake was organised, well knowledgable and always contactable. Could not have asked for better!

Shane · 5 October 2023

5/5

Google

Lydia is the absolute best agent in all of Birmingham- not only is she very knowledgable, she is very kind and honest. We met so many letting agents and she stood out from everyone to the point where we only wanted to deal exclusively with her and her listings. Thank you for your kindness and expertise Lydia!

Asja · 30 November 2018

Agent replied

Thank you very much for your positive review, your feedback is appreciated. Regards, … More

5/5

Google

I just wanted to say a huge thank you to Martin & Co for their efforts in securing us our lovely home. Liberty was a great help throughout the whole process! I would definitely recommend this estate agents for their staff , efficiency and determination when helping customers.

Suzie · 3 July 2024

5/5

Google

Can’t thank Dan enough. Dan clearly has an outstanding knowledge and understanding of the Birmingham rental market which he was able to draw upon very effectively in order to assist in marketing my property and finding a suitable tenant in a timely fashion. Extremely professional and highly recommend.

Jake · 2 July 2024

5/5

Trustpilot

Zeena was truly incredible!

Zeena turned what truly started as a highly stressful experience into an absolute dream come true, helping us secure our dream apartment in a very competitive market.Zeena went above and beyond in terms of putting me at ease, be it on the phone or via email, and was very informative, approachable, and quick in her responses. She was so professional and friendly in helping myself and my partner with our options for renting, and kept us updated throughout the whole process.She is an absolute star and we would recommend her to anyone :)Thank you Zeena!

Carys · 6 September 2021

5/5

Trustpilot

Great working with Scott and Sharane

Worked with Scott and Sharane, both really quick to get back to me, really friendly and informative. I was nervous to start the process as it's so competitive at the moment, but it's gone really smoothly! They have been so quick to get everything sorted, kept me in the loop on new properties and helped me figure out the best option for me and my partner. Scott knows the process inside out which has been very reassuring! Big thank you to the team and highly recommend them.

Chelsea · 1 September 2021

5/5

Trustpilot

Brilliantly outstanding…

I have received brilliantly outstanding service from letting manager Mandi. She is very honest and highly professional. When Mandi viewed my property, I could tell Mandi's intentions were to win my trust and not my property and that makes her and Martine&co very UNIQUE in the market. Having had experiences of estate agents who were just showing false dreams to get the property, I am very pleased to be with Martin&co. Mandi didn't waste any time, in a day the property was on the market with professionally taken photographs - This shows how much she cares about her clients. Employees like Mandi are true assets and shining stars of company. A big thanks to Mandi. Dhaval

Dhaval · 27 August 2021

5/5

Trustpilot

I am more then satisfied with the…

I am more then satisfied with the outstanding service I received, Canaan was extremely patient with me and worked his hardest to get me secured on my ideal property. He had great knowledge of the area and the local amenities. I would definitely recommend Martin & CO’s services to my colleagues and friends wanting to move into Birmingham city centre.

Shayne · 16 October 2023

5/5

Trustpilot

Kav made finding a house a breeze

Kav made finding a house a breeze! Trying to find a place is always stressful but on this occasion we were quickly reassured and felt at ease after the first meeting we had with Kav. He was a great guidance, full of energy and positive about the whole experience which helped us see it that way too. Thank you Kav!

Sabrina · 12 October 2023

5/5

Trustpilot

5 stars - thank you Liberty

I just wanted to say a huge thank you to Martin & Co for their efforts in securing us our lovely home. Liberty was a great help throughout the whole process! I would definitely recommend this estate agents for their staff , efficiency and determination when helping customers.

Suzie · 21 June 2024

5/5

Google

My situation has been quite difficult and an emotional journey for me. Gemma and the team took me under their wing and made sure that I found a home suitable for my needs with so much ease. They really went out of their way compared to most estate agents to find me somewhere great. Thanks All!

Vicky · 30 November 2018

Agent replied

Thank you very much for your positive review, your feedback is appreciated. Regards, … More

5/5

Google

Martin & Co brilliant & really helpful. Renting a nice flat at Nexus Point Erdington & settled here now. I will definitely be renewing my lease after the year & staying here. I like it here & have no plans to leave. But it's all thanks to Martin & Co that I've found my forever happy home.

Keith · 8 October 2024

Agent replied · 8 October 2026

Thank you so much, Keith! We’re thrilled to hear that you’ve found your happy home at Nexus Point Erdington and that Martin & Co could help make that happen. We look forward to continuing to support you throughout your lease and beyond. … More

5/5

Google

I’m very happy with the service provided. Communication has been clear and prompt throughout, and I’ve felt well-supported during the viewing and enquiry process. I appreciate the professionalism and helpful attitude. Thank you for making the experience smooth and pleasant.

Wee · 24 May 2025

Agent replied · 30 September 2026

Hi Wee Tze Sheng, Thank you for your kind feedback! We’re pleased to hear that our communication and support made your experience smooth and pleasant. Your appreciation means a … More

5/5

Google

An amazing and well trained team who with lots of professionalism handles their property despite my lateness she took time to wait and attend to me much respect

Ogugu · 1 October 2025

Agent replied · 16 September 2026

Hi Ogugu, thank you for your lovely feedback! We're so glad to hear you had a positive experience with our team and appreciated their professionalism and patience. … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Martin & Co Birmingham won awards at The British Property Awards in one year, most recently 2025.

British Property Awards winner in one year: 2025.

British Property Awards by year, 2025

Source: The British Property Awards winners lists, as published, linked by year.

About Martin & Co Birmingham

We're a family run business specialising in property sales and residential lettings in Birmingham City Centre and surrounding areas - providing specialist advice, and support across all areas of the property market. Raj Bedi is Managing Director at Martin & Co Birmingham City and is both ARLA (Association of Residential Letting Agents) qualified and a resident in the city centre. Raj and his team have a wealth of knowledge of the local property market and offer expert advice and support to everyone of Martin & Co Birmingham City's customers. There is a wide range of property types available to suit every individual need in and around Birmingham City Centre, from studio flats, luxury four bed townhouses, and penthouse apartments. Whether you are looking to buy or invest in a property in or around Birmingham City Centre or you would like a free valuation, please do get in touch. For all property enquiries please call Martin & Co Birmingham City Centre on 0121 270 2633.

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Questions about Martin & Co Birmingham City

Has Martin & Co Birmingham City won any awards?

Yes. Martin & Co Birmingham City won Trusted Agent in The Trusted Agent 2026 awards. It also won Gold for Letting Agent in Birmingham (City Centre) at The British Property Awards 2025.

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